1/8/25 Chris and his apprentice arrived to service our tankless hot water heater and install a…read moregarbage disposal. Chris was friendly, professional and definitely takes pride in his work. Chris is the owner and he explained things as he progressed along as well as answering any questions I had, plus it was just really nice visiting with him on other topics. They wore disposable booties, covered our newly tiled floors and cleaned up before leaving. Chris double and triple checked for any plumbing leaks before leaving as well. The invoice price was well within reason and the warranty on our disposal is fantastic.

Cam arrived right on-time. He quickly identified the problems, had the necessary tools and quickly…read moresolved both problems. He cleaned up after himself before leaving. Will I use Sam's again? Yes!

Called Steve's Waterworks Plumbing in Waterford, MI to have a washer & dryer moved from basement to…read moreupstairs. What should have been a relatively easy, 1 day, project, "as the technician/estimator said", turned out to have many, "careless issues". Tried to discuss these issues with a manager, but you can imagine how that went. I would not recommend using this company!

The guy showed up I'll give him that. honestly he tried to do the least amount of work thinking…read morethat the young lady at the house wouldn't know any better! Jokes on you we had you come back to do the job the correct way and you still couldn't full fill the needs of the family! Should have waited for the actual professionals at Universal Plumbing!

STAY AWAY! I…read morecontacted Absotemp because my air conditioner broke -- right before a heat wave. I was told that there was a service charge of $90 and was given a 4 hour window. Matt, apparently the owner of the company, came a few minutes after the end of that window, a couple minutes after 4:00 p.m. (BTW, he smelled of pot.) When he got here, he asked what the problem was & I explained that the air conditioner wasn't working. He immediatey went to the furnace. I told him I wasn't having trouble with the furnace, it was the air conditioner. He then proceeded to tell me that they are connected, my furnace is old and inefficient, and possibly dangerous. He spent a lot of time looking at it and taking pictures. He then got a phone call and was gone for about 15 minutes. He came back and continued explaining to me about the different kinds of furnaces. I reminded him that I called him about the air conditioner. He asked what kind of thermostat I had and then he finally went to look at the air conditioner. He said that was old as well (both were probably original and from the 1970s), but he couldn't figure out when. He called someone about tracing the model, but they couldn't do it either. He then came back into the house & said he'd go into his truck and write up an estimate. An hour and a half later, I went outside to see if he was still here. All of his prices were really high. And again, it was AIR CONDITIONING repair that I contacted him about. After he asked if I had any questions, I said, "I asked you to come out because of the air conditioning. Can you do anything about it?" He huffed and went outside. He came back in after a couple minutes and said that it was the motor fan and "There's nothing I can do about, it Sweetie." :O (That was the second time he called me that!) When I asked if he had any suggestions, he said "Stay in the basement." It was not said with humor. He then asked for a check ("or an ACH") -- AND HE DIDN'T DO ANYTHING except waste nearly 4 hours of my time. I had 3 other companies come out after that. Not a single one charged for an estimate, they didn't take ridiculous amounts of time, and they didn't try to oversell me. Needless to say, I chose a different company.

Really a wonderful company. They are very informative and reasonable and do great work truly…read moreblessed to have had experience with Absotemp Climate Control Inc.. Five star

Came out within hours when our furnace went out! Said we could call, leave voicemails and even text…read moreand they'll get back asap. We will only use them and recommend them from here on out. Thanks so much for being amazing!

I had a system installled by a different company a few years ago and it was never charged…read morecorrectly. I called the famed T&G and they tried to rob me blind after they came out with some outrageous pricing for refrigerant. Contacted at least 5 other companies that would not tell me how much per lb they charge for refrigerant the tech will let you know after the diagnostic, no thank you. I message prime time here on yelp and the pricing was up front and reasonable. Tech arrived within the arrival time frame was knowledgeable and completed the task within 20 minutes. I call them first the next time i need service.

Overall good experience. Very fast and detailed communication. Plumber came out, explained work…read morecontents and cost breakdown. Agreed to terms and work was completed in a very professional manner. Would use them again for sure. Thanks Andy for the great service!

We had a pipe leak in our basement when we used any water in the house. I called them early in the…read moremorning and they shifted their work schedule around to get to me quicker. Dave arrived within 30 minutes of my call and was very professional and great to work with. I will definitely be using them for future plumbing needs.

Donovan Uselman did excellent electrical work explaining the wiring system for my new furnace and…read moreanswering many questions. He went into the attic crawl space to inspect & modify any wiring changes needed. Very professional. Thank you!

Terrible customer service, made even worse by recent use of chat bot. Impossible to get a hold of…read morea real person. Techs are generally good but if you have an issue, it is very difficult to resolve. Also, they are expensive.

My water heater stopped working on the 4th of July and I called Comfort Zone the next morning…read moreexpecting to leave a voicemail being the day after the 4th. Not only did they answer, they had someone out a few hours later installing a new water heater!! They did a fantastic job, we're very fairly priced, and even cleaned up so good you wouldn't know anything was torn out or replaced. I will recommend this company to everyone I know!

Beware of this company they charged me double the price for a job.I had a part replaced on my air…read moreunit that cost 10-30 dollars.I was charged $650.My air went out on one of the hot days because live in a colonial style house it was extremely hot.I spoke with several other companys the job is under $300.Meanwhile I've tried to reach out to a manager several times and can't get a resoonse.

They do not pull permits on time and when they do finally get a permit pulled months after work is…read morecomplete the work is not passed by building department. Beware of the inconvenience this company will give you and want you to deal with . If they were a professional company they would pass their permit on the first inspection not take two or three inspections to get it done. I missed work on numerous days for them to get their work completed and the permit cleared.

Devon did a great job at a great price. Showed up in heavy snow and sub zero temperatures on a no…read moreheat call. Solved the problem in a very professional manner. Thank you

I had the good fortune of talking to Kevin. he walked me…read morethrough how to resolve a frozen pipe problem, spent 20 minutes on a call, and then requested I call back to let him know results. Very refreshing to find that knowledge & patience. 5 star ++

With this freezing weather , we experienced what we assumed was some freezing in some of our hot…read morewater pipes that we couldn't get to. We called Superior plumbing...and Kevin listened and gave us the help we needed over the phone. He was extremely courteous and professional, and helped us solve our problem. Highly recommend!

Very pleased with my Mobil home water heater, great value, great service, nice guy ....read more

Awesome customer service, and they were able to provide same day installation! Very professional,…read morehighly recommend!