Sam thank you for coming out to my house last night. I appreciate your honesty and support with my…read morepluming situation.

1/8/25 Chris and his apprentice arrived to service our tankless hot water heater and install a…read moregarbage disposal. Chris was friendly, professional and definitely takes pride in his work. Chris is the owner and he explained things as he progressed along as well as answering any questions I had, plus it was just really nice visiting with him on other topics. They wore disposable booties, covered our newly tiled floors and cleaned up before leaving. Chris double and triple checked for any plumbing leaks before leaving as well. The invoice price was well within reason and the warranty on our disposal is fantastic.

Highly recommend Cooley Plumbing!! Byron came at a very inconvenient time for him to check our hot…read morewater heater after an inspection for the sale of our home. He was very professional, informative, pleasant and explained everything so we understood. He then drafted a letter with the explanation to be sent to the realtor and buyer. Thank you Byron!!

From the owner: We do the job right the first time, with pride and quality materials and workmanship.read more

Ricks plumbing came out to our house to install a backup sump pump (liberty pump) as well as a…read moretoilet. Originally, we had a larger, well known plumbing company come out to give us a quote. They tried to charge us $50, just for showing up! On top of that was their $1000+ estimate! At that point we began calling alternative listings. Prior to coming out, my husband spoke to Rick over the phone about the best option for us. Rick and his son came out the day after we called. Ends up, we paid Rick only $500 for everything. He and his son were supper friendly and helpful. We would definitely recommend them!

guy and his son came out could have fixed the one smal copper leak in under 30 minutes miked the…read moreclock by going outside for 15 minutes in first 30 minutes,looking for 50 cent part came and and request 200 to fix this,dont use this place unlessuwant to pay 200 an hour for simple work

I had the good fortune of talking to Kevin. he walked me…read morethrough how to resolve a frozen pipe problem, spent 20 minutes on a call, and then requested I call back to let him know results. Very refreshing to find that knowledge & patience. 5 star ++

With this freezing weather , we experienced what we assumed was some freezing in some of our hot…read morewater pipes that we couldn't get to. We called Superior plumbing...and Kevin listened and gave us the help we needed over the phone. He was extremely courteous and professional, and helped us solve our problem. Highly recommend!

Great guys. Very helpful and knowledgeable. Able to explain my options to me well. Quick…read moreresponse time too.

Called Steve's Waterworks Plumbing in Waterford, MI to have a washer & dryer moved from basement to…read moreupstairs. What should have been a relatively easy, 1 day, project, "as the technician/estimator said", turned out to have many, "careless issues". Tried to discuss these issues with a manager, but you can imagine how that went. I would not recommend using this company!

Very responsive and arrived on time as promised. Reasonable cost and professional worker. Fixed my…read moreissue quickly.

Well, the day after we posted the review about them not showing up, they called to (re) schedule…read more This time, they did arrive, and on time. The plumber did not have a mask but was willing to put one on. The original diagnosis had been defective or clogged cartridges in the leaking faucets. The plumber replaced the parts, but the faucets are still leaking. Now he says the entire faucet must be defective. So they misdiagnosed the problem and still charged for the failed repair. Still charged what seems like a LOT of money $500/hour, for one plumber, and this was an alleged discounted price. The plumber blamed the make of the faucets (Moen, usually considered a good brand, we got them at costco), and offered to expensively, but with an alleged discount, replace them with Delta faucets. overall, a disappointing and expensive mistake. Added a star for masking and showing up. Will look elsewhere in future.

I gave Thornton and grooms a second chance to complete my AC inspection. They arrived as scheduled,…read moreI was the first call of the day the service man, Kyle was thorough and provided me with a step-by-step analysis of my AC. I decided to sign up for the yearly service plan, because of the quality services that I receive from Kyle. My original assessment of Thornton grooms was a one star, but I've upgraded it to a five star based on this appointment that I had today. The only thing that I could recommend for future appointments is that Thornton and grooms provide a two hour window for serviceman to come out. Otherwise, I can highly recommend this company.

Schedule a appointment for furnace inspection gave an all day window. They rescheduled for next…read moreday. Didn't show up till 8pm and didn't have the proper equipment to inspection the furnace

John was great! Very patient and detailed with my older parents. John ran a new line upstairs for…read moremain floor plumbing to a washer dryer combo. He was clean and tidy and gave mom and dad a rundown of all steps. He went above and beyond and installed the actual unit once all the work got done. I appreciated the communication and pics he sent to me!

John came in and absolutely saved the day! We had Hoover Plumbing over to help us clear out a…read morekitchen sink drain backup in our 3 year old house. They supposedly ran 75ft of cable to snake it - only to tell us it couldn't be unblocked with just a snake and we needed to do a $1500 jet power flush. I felt like they were giving us the run around, so I gave John a call - he came in personally on his day off and was able to power through the blockage with his cable. That's it! No add ons, or extras! John and his team are absolutely our primary plumbers from here on out, no question!

waterworks came out next day after I called. They were on time called ahead to verify that I would…read morebe home. Bryan the service tech was very polite and knowledgeable about my plumbing issues. I would highly recommend Bryan and. the waterworks crew for any of your plumbing problems. Thank you so very much

Called for drain cleaning. Professional, knowledgeable, and fair pricing. I would hire them again.read more

Overall good experience. Very fast and detailed communication. Plumber came out, explained work…read morecontents and cost breakdown. Agreed to terms and work was completed in a very professional manner. Would use them again for sure. Thanks Andy for the great service!

We had a pipe leak in our basement when we used any water in the house. I called them early in the…read moremorning and they shifted their work schedule around to get to me quicker. Dave arrived within 30 minutes of my call and was very professional and great to work with. I will definitely be using them for future plumbing needs.