Honest, Knowledgeable, Above and beyond professional service and courtesy at a very fair cost…read more Thank you, Sir

Honest reliable and friendly!! Everything you want when spending money on fixing your car!! Can…read morefeel completely comfortable he is doing what is needed and not ripping you off..cant recommend him enough!! He saved me a few hundred dollars by just being honest and finding a simple fix for my tuck. He could have replaced the necessary parts and charged labor but found a workaround that cost me a 1/4 of the price. PLEASE do yourself and him a favor if you have car troubles and don't want to feel like someone is ripping you off!!! 3328 S Conway Rd, Orlando, FL 32812 407-263-9900

Fantastic person to work with. Goes the extra mile to make sure all issues are resolved. His…read moreprices are very fair. He helped me out tremendously, when I was away from my home for weeks, he took care of my car and did all the work that it needed. It's like a dream come true, no stress repair, and great work at reasonable prices. I wish more mechanics were like him. I would consider him more of a car doctor, thanks to his comprehensive view of the car situation.

"He did an excellent job, communicated well, and completed everything on time. Highly recommended!"read more

Amazing!! More than the name- they don't just talk the talk- they walk the walk!! They are indeed…read moreVery Honest!! These folks are amazing and in a world where it is hard to find good reliable honest folks- these folks are leading the way!! I know where I am taking all my vehicles to going forward!!! And that is always the hardest thing to find!!

Good and honest and upfront with pricing. Still a little bit expensive but it's better than a lot…read moreof places I've paid more. If I was staying in the area, they would be on my short list to go to.

Every time I come here I'm not gonna lie, I get frustrated with the attitude of the employees. But…read moreI keep coming back. They are quick, efficient, and do a good job. At a decent price too. I always come here for my oil changes.

I decided to give Pep Boys one more chance specifically because of a young lady there by the name…read moreof Dori that always recognizes me and makes me feel valued as a customer. After diagnosing my issues, it was advised that I needed to get new rotors, brakes and suspension work. Long story short, I had to return three times within a couple of months because a grinding sound would return. First it was that they weren't properly tightened and had to leave it overnight. The 2nd time the car sat there for a couple of days before I called to see if there was any progress. They told me it was resolved. When I went to pick it up, it was as if it was never touched. The sound was still there. I had a supervisor take a spin in the car with me and he immediately heard it too, He didn't understand why it wasn't resolved. Each time I had to rent cars so that I wouldn't be on foot and had to go to work. With the third and "final" fix, they told me that I had to get Volvo OEM parts because the aftermarket parts didn't fit well and caused the noise issues. Again, more car rentals more days without my car, but they assured me I didn't have to pay extra even though the parts were better. Within a month the sound returned. I finally took it to a family Mechanic that was about 20 miles away and he discovered that they were bad parts. With barely a couple of thousand miles on these parts I had him put all the pieces every part in my trunk. The parts were still brand new, but it was clear even to the new manager at Pep Boys when I showed it to him. He said that he would check with his company to see what they can do about reimbursing me for these parts that were barely used, but bad. He asked me to wait until after the new year because of the holidays. Took my phone number, but I never heard from him again. The Pep Boys total job cost which I even took out their credit card for was over $2000. My mechanic dated for $700 and five months on the road and I have had no issues whatsoever with my suspension brakes or rotors. I don't know what they're doing there at that store or who the technician was that worked on my car, but it was the same one all three times as they stated it needed to be the same technician every time I took it back. He shouldn't be working there. I've officially moved on from ever using Pep Boys again and I still have these parts sitting in my garage as a reminder to not even consider them to put air in my tires. Avoid at all costs.

We took our work Mercedes van to Orlando Auto Doctor LLC for a B-service maintenance, and Christina…read moretook great care of us! The service was quick, transparent, and professional. Our van is now riding smooth, and we felt well taken care of throughout the process. Definitely will be going back! Highly recommend.

the woman who owns this place is very disgusting and rude. I would avoid this business. They messed…read moreup my brakes twice and caused them to lock up while driving and blamed me for it, even though i took it to a different repair shop and they documented damage caused by them. She told me i have issues because i wanted to hold them accountable. They refused to refund me and said they didn't "agree" with the damage found. Horrible experience.

Meant to post this last year! Found Mark's service here on…read moreyelp... Price was reasonable and he showed up early to install the water pump. Was very professional, completed the task and saved a few bucks Would've taken probably an entire evening at the dealer to get my Mazda fixed ! Will definitely be using him in the future for any repairs! Tony

Mark is awesome! He…read moreshows up on time and does whatever it takes to get the job done right.

Super quick service, he helped me replace my daylight running lights and was very professional,…read morei'll definitely keep him in mind for my next car services! Thank you!

Bad customer service.. he got mad because I questioned if he knew how to do job. Acted like a childread more

I recently brought my "toy" Challenger to Fast Lane Automotive. As explanation for what follows,…read morelet me state I am extremely protective of anything related to the car. As a first time customer, I am exceptionally pleased with service quality throughout my transmission preventive maintenance appointment. Both service writers and the technician who performed the work were all extremely transparent about everything related to work done. Any future auto service not covered by factory warranty or that I am unable to complete myself will come to Fast Lane.

Worst of the worst. Imagine the worst repair shop you can think of, now multiply that by 1000 --…read moreyou're still not even close. Took my car in for an oil change and they took it upon themselves to change and flush the transmission fluid too -- told me it was dirty and then had the nerve to charge me for a service I didn't ask for. Now, I am having transmission issues. Will take them to court. Rude management and service as well. Never going back. You get what you pay for.