Worst service ever. I cannot stress enough that the service provided was horrible…read more 1. Cleaners were supposed to arrive at 8am. I get a call at 7:30 stating the cleaner called in sick. The woman said she would be 30 minutes later. The cleaner arrived at 8:46. Not acceptable for a first time cleaning. 2. I was told 2 cleaners would be coming. When I asked where the second cleaner was I was informed she was on the train on her way over. Well the second cleaner never showed up. 3. I specifically asked for my floors to be mopped not swiftered. Well my screams showed the cleaner spraying some non- eco friendly spray 4 feet from the floor then using a swifter dry pad. 4. This was supposed to be a deep cleaning. As you can see by the photos this was far from a deep cleaning. I have no idea what the 1 cleaner was doing for 3 hours. See photos to document the shit service that was provided. The owner and her sidekick Jerry are a joke. The lack of professionalism and service was appalling. I had the same cleaning lady for 7yrs and never had an issue. My cleaning lady retired. I was searching for a new one and this is definitely not it! In response to the Legrandf reply. Who is flat out lying. 1. The cleaner was an hour late and didn't arrive until 8:46. The security cameras in my lobby and my apartment demonstrate the arrival time. Secondly my doorman and the superintendent were all in the lobby and called me when the cleaner arrived at 8:46am. The cleaner stated she had to drive around for parking for 20 minutes. So how do you explain security cameras and witnesses to the arrival time. 2. 'Unmentioned cats? Two cats is not unmentioned. If your cleaner was able to understand English she would have understood. Again another lie. 3. This one is laughable. I left the apartment once I instructed the cleaner in what to do. No one was harrassed and again security cameras in the apartment and my building demonstrate this lie. Keep it coming because as u told your 'manager' Jerry I contacted my attorney for false advertising and the lies. I also have pulled the phone calls from your cleaner that document they called to say they would be late. If your business was so good you wouldn't have to make up lies. My review is 100% truthful you are just mad. Pictures, video recordings from security cameras and witnesses don't lie.

I live in a one-bedroom apartment and called them at 11:30 am. Within just 30 minutes, the…read moreHousekeeping Director was already at my place! I was amazed by how incredible this deep cleaning service is. Having a dedicated Housekeeping Director assess my apartment before the team start was a fantastic touch. They were punctual, professional, and exceeded all my expectations. I highly recommend their home cleaning service. Keep up the great work, Stephea!

Genuinely the best cleaning service. Fast, thorough, and my house is so clean I want to cry every…read moretime. Lovely people also. Truly the best, worth the money for sure!

This business will try to extort you for your money. I paid $173 in advanced for a 3 hour cleaning,…read morethen when they came, they said they will need to charge me another $150 or else they can't clean. I asked them to just clean whatever they can in 3 hours, but they refused and left. But Instead of refunding me, they deducted $45 from my payment for doing nothing. This seems like a scam. They tried to force me to pay another $150 but when I refused, took $45 from my original payment and provided zero service. This business is shady and seems like a fraud and a scam to me. Do not trust them

2nd reply to owner: Donald- Lina contacted me for payment I…read morecalled her and left her a message--- because again, no one picked up the phone. Yesterday there was a slight mix up where the cleaner had trouble getting in my building. I was in the phone with Lina trying to figure out where she was. When I found her I asked Lina to hold on while I got my credit card. She said let me call you back. When she called me back she asked how the cleaning was going and if I wanted the additional hour. I said no that I didn't think It would be necessary. She said ok and I offered her my groupon and was ready to pay the balance, she took the groupon and said thank you and that was that.

I bought a Groupon for Wholly Cleaning because well I am for lack of a better word a Slob and I…read morejust walked into my apartment and it looks unbelievable. Don was helpful and e-mailed me well in advance that to clean my messy apartment it would take longer than two hours, I was unfortunately on the road an unable to get back to him in time and I can only imagine what this place would look like if they had more time. As a guy in Manhattan - I might have the cleanest bathroom in NYC right now. I will absolutely continue to use their service and would recommend this to anyone and everyone that I know in the NYC Area.

Let me start by saying that my husband is very picky with cleaning services. He is impressed by…read morethe job "My Clean Maid" is doing ...which is a very big complement for this company. They actually move furniture, pick up rugs and clean everything. Besides being thorough, they are nice. I feel comfortable with them in my home. Truly good job, nice people and a happy husband makes me give this company the highest rating available.

They cleaned my parents home today for the first time and they did an amazing job. I believe Eddie…read moreand Diana were the cleaners. Highly recommend!

Jhoanna and her team are the best! We have gone through 3 other cleaning companies and are so…read morehappy to have found Tried and True. They are prompt, consistent, fast, and a great value - my home always feels better after their services. Jhoanna is a delight to work with, very responsive when contacted, and flexible with scheduling when needed. Highly recommend Tried & True!!

Great experience with the owner, Susan. I reached out for a move-out home cleaning for a specific…read moredate and she went out of her way to rearrange the schedule for that day and make it work. She was great to communicate with leading up to the cleaning. The pricing was much better than other companies I had called, as well. Corrisa cleaned our house and she did a beautiful job. Everything that I requested was completed, plus more. Susan checked in with us following the cleaning to make sure we were happy and offered to come back if we weren't. I will definitely be calling Susan and her crew again the next time we need a deep clean!

CRAZYCLEAN AWESOME ! After way too many Covid months working…read morefrom home, I was in desperate need of a having my Home Office Deep Cleaned.. A business associate gave me the heads up about a new cleaning service that he recently used called ,"CrazyClean". I liked the name!!! So I booked an appointment to have my home office deep cleaned and the rest of my home given a general cleaning& tidy up. What a Great Experience. The CrazyClean Team (Maria & Lisa) showed up at the appointed time, we confirmed details of their Work Order and they jumped into action. The team worked fast and meticulously. I was so impressed with the quality and professional job they did on my Home that I booked a new appointment 2 weeks from now. I also was in contact with their commercial department to have my garage floor and driveway pressure washed. M.V. Klavonick MVK Direct Investments, LLC Hudson , FL 34667

Can't recommend this place. Please please don't hire these people unless you want to waste your…read moretime. They told us they were coming at 12pm and they didn't show up until 3pm. We called them numerous times and they assured us that they were just coming. My mom missed her whole day at work just waiting for these cleaners to show up. They worked until 9pm when we have to be up at 4am for work so this was way too late for us. When we complained about the lack of communication they wanted us to be grateful to them instead of apologizing for the mistake that they made then lying to us that they gave us the option to reschedule since we put down $163 to book the cleaning service. How could we reschedule when they were assuring us that they were just 5 mins away. These people are scammers and crooks and they didn't even do a great job cleaning. See below photos of the floors still dirty. We spent $1000 for an ok job and horrendous customer service. When we put down the deposit they did not inform us that it would be $150 plus tax. So we were surprised to see the $163 on our card. They do not know how to do business and will waste your time. They also dumped the dirty water into our lawn and we spend so much money and time on landscaping. They just dumped the vacuum dust outside our front door. They were supposed to bring all of their own supplies and they used ours without our permission, even using our vacuum that we didn't say they could use. They just tell lies left and right. Please don't trust them.

Extremely unprofessional and reverse redlining…read more Sarina is symptomatic of munchausen by proxy and lashes out at people with disabilities but acts like she's just joking. She did not call in sick or anything just canceled and admitted the reason was because she refuses to work for a person with chemical allergies who even promised to supply all hypoallergenic supplies for her. This is after she's done crying and saying how she's trying to save them through Jesus. She can't wrap her mind around the fact that people live with physical disabilities that she has not had yet and subjects them to humiliation last minute intentionally. She does not want to work for people with physical disabilities but feels awkward about putting a sign on her business about it so then lies to them and sabotages their schedule. Why is everyone giving away money to her instead of me? Sarina is not more intelligent than me per hour. THIS country and THOSE lawyers? STOP WORSHIPING THE ARMY AND LYING!

I recently worked with MissionCat and the Missioner who arrived (Rashad) left my home spotless. He…read morewas professional and speedy. I highly recommend MissionCat and will be booking again soon!

Terrible service, my apartment is small and it doesn't need that much work, but I've never seen a…read morecleaning company that sends someone who doesn't know how to clean! I found dirt in my bathroom, the sink was dirty I had to clean it, they didn't wash the shower walls, they didn't clean under any furniture, they didn't clean the stove and they left the microwave on the outside with grease, they left me a dirty mop in my kitchen and they didn't take out the trash!! They call themselves a professional company but they have nothing professional! I wrote to the number with which I contacted and sent photos and they didn't even answer me. I gave them the option to refund my money or send me someone else to do the job well and they have left me ignored! definitely companies like this should not exist, they are a SCAM, they only charge and do not give a good service

So happy I found this company. The owner was really great at communicating and Lina, the…read morehousekeeper, left the apartment sparkling!!! She came on the same day I requested and was very reasonable. Ms Pro Maid is my new go-to for NYC cleaning services!!