Ordered calamari, spinach and mushroom risotto and hot chicken wings off skip the dishes and I loved everything! Calamari was not crispy anymore but it's not their fault because it was in a to go container. It was seasoned well and had a delicious dipping sauce which is the most important to me Spinach and mushroom risotto I highly recommend I honestly like it better than other fancy Italian restaurants it was so creamy perfectly cooked rice and so just the perfect amount of flavour! Their hot chicken wings are great too nothing special but satisfying. read more

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My husband and I travelled all day and were getting to a point of hangry. We ordered the nacho platter with chicken and guacamole which took forever to be served. Although they weren't over the top, a shot of red hot made it a game changer. Entrees came quickly but my husbands steak sand was not cooked to his expectation. Med well was med rare! The Monte Cristo sandwich on the other hand was amazing and a double decker...a bit much for a little lady (even if starving). This would be a great share. The cocktails were spot on and I would 100% go back just for beverages. After plenty of check-ins from the manager all food was covered by the establishment. Ric's takes customer service to a whole new level. Thanks for the great experience and taking time to make it right. read more

The medium rare Filet Mignon Steak was just perfect!! Juicy, flavourful cooked to perfection... Excellent!! The place has a nice ambiance. The servers are lively, good service with a smile. From a hotel like Sheraton, this lounge is just what should be expected. read more

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I had the Kobe style burger with a side Cesar and the Mrs. had the Market Bistro salad with chicken. Great flavours! Walnuts in the salad were a nice touch. Capers in the Cesar were awesome. Wife loves the salad and the burger was great and juicy! Great place for a good meal if you're staying by the airport. Great for a layover! read more

Ric's Lounge & Grill - Great atmosphere. - Seafood Near Me - Calgary, Alberta

My expectation of Rics Grill is that of an upscale casual franchise steakhouse and at first glance, that's the feeling it conveys by the large wine bottle glass display at the entrance, the funky bar set up and comfortable trendy seating throughout the dining room. And that's about it hehehe. When it comes to service and the meals, that's a whole different story. Take an elegant place and add Denny's greasy spoon service and you get this Rics Grill. Our party of 7 endured a dinner that stretched the span of over three hours. The highlight of the evening was the red lentil and beef soup which was excellent and came very fast; had I known, I would have grabbed a bowl to go and avoided this sad experience! ... read on lol. After the good start from the soup, things went downhill from there. Next some appetizer of stuffed mushrooms came to the table which were ok and about an hour and fifteen minutes (yes that's over an hour later); the steaks. I had the 10oz New York striploin which was terrible, tough and fatty, appeared panfried and not flame grilled with the broiler marks. What kind of a steakhouse panfries its steaks; yuck!!!! I had ordered no starch and steamed vegetables for my sides. Well, the vegetables looked great and farm-to-table as advertised BUT, yes, unfortunately there is a BUT- the veggies were swimming in butter; I mean there was so much butter lathered on those poor veggies that the carrots alone could do laps in that fat pool!!! Not to mention the rest of the party got their meals spaced out so we each finished at various times; had they waited for everyone to get their plate; everything would've been cold and worsened the aggravation! Desserts were so-so. We had given up by then on loitering any longer and wanted to leave ASAP. So, we spent all this time in there, only to remember how carrots do laps in a pool of butter accompanied with trailer park service. Would we return or recommend Rics again? "No, thank you." read more

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Staying close by. Decided to dine at Ric's grill. Always had excellent food when they were in the water tower. Kobe burger I ordered had wilted old lettuce and the sauce was smothered all over the burger and was quite the mess. The burger was over cooked and dry. Just not a good choice. Had to eat it with a fork and knife and discard the sauce soaked byn read more

Fantastic food! The menu has a good variety for a steakhouse. It's a nice smaller restaurant connected to the Four Points hotel. They offer Sterling Silver beef which is the best quality available. read more

Thought I would give this Ric's another try after being emailed by the Manager when I gave it a bad review. And I'm happy to say that my meal was top notch. I had a New York and it was a perfect medium. It was a little pricey but worth it. read more

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Worst food and worst service!!! There was no host to great us. The bartender pointed to a table we could occupy. The waitress was uninformed. I cancelled my appetizer but they still brought it to my table. I asked them to change my order and they charged me for the food that I didn't even eat!!! The manager didn't even come to our table to apologize, he/she just kept sending different members of his/her staff; whom told us they will replace our original order; and guess what, they didn't bring our food "because" I told the waitress to cancel my appetizer. How this restaurant functions is beyond me. Terrible experience! Never coming back her again! Who is the manager of this place?!?! Horrifying experience!!!!!!!!!! read more

Came here for lunch, waited FOREVER for service, the food, and the check! After waited for about 15min after the meal was finished, as no one came to ask if I would like to have the check, I walked around the restaurant and fetched the waiter. I clocked 70 min I had spent for lunch, of which 55 min were spent on waiting. Food quality was not bad at all (bravo for the chef), but they really need to improve on their service. 'Nuff said. read more

Ordered a bowl of clam chowder ($8) and a side of hot wings. ($14) Small portion size of soup, no flavour. With the soup came 2 packages of saltine crackers, pretty truck stop diner ish. Wings ($14) were greasy, very little flavour. Service was mediocre. For the small portion size and flavourless food it was very expensive and not worth it. When we asked the server about small size of bowl he said it's a common complaint. read more

Last night my hubby and I went on our monthly 'date night' and since we planned to catch an evening movie close by we thought we would give Ric's another shot and use up those free gift certificates we had retained from last visit. We arrive at 530pm and it is not very busy. We are seated and our drink orders are taken. They seemed to be very low on staff since it took our drinks 10+ mins to arrive. I ordered a twisted Cosmo Martini and my hubby a good old rum and coke. My martini was easily the WORST tasting martini I've ever endured. After watching the bartender get tips from the waiter on what a tall glass is versus the short this didn't surprise me. What did surprise me and gross me out a bit was the fact he had a blue bandaid on his left hand- ring finger and he put his hands into a glass to remove the overage of ice and proceed to fill it up and serve it to a customer. Our waitress was again MIA for majority of our visit once again. Since we were going to a movie we ordered simple and fast entree's (chicken burger with spinach salad and hubby had the Kobe beef burger with fries) After 35 mins of waiting for our dinner and empty drinks we flagged someone down and told them it's been forever and to check on the food. Once the food arrived it was great! My salad was dowsed in dressing but otherwise would of been an A+. Toasted pecans, feta cheese crumbles and a poppy seed cucumber dressing. The chicken burger was delicious too however messily put together and the breast itself was far too thick. Couldn't eat it as a sandwich form it was that bad. Since we had been there for 1.5 hours now and were running close to Showtime we asked for our bill. The manager came over and asked how everything was.. We told him and he removed BOTH hubby's meal and mine off our bill completely! Wow! This guy is great at making his customers happy. Both hubs and I were taken aback from his generosity. So much that we still have those 30$ in free gift certificates to use for another visit lol Again the service (bartender and waitresses) is horrendous and the timing takes forever. BUT; the chef with his delicious creations and the awesome French-Canadian manager make up for that extra star this time around. Not a bad place to eat if your not in a hurry. read more

We were here for a group of friends for dinner on a weeknight. Our service was okay but not exceptional. The waitress disappears for 10 minutes at a time, sometimes longer. As a result our drinks were empty a few times during the course of the night. The food also came very slowly... it may have to do with the fact that we had a group of about 10 people. The main entrees probably came 45 minutes after our food order. On a night that they are not that busy, it is a bit long. The food, when it actually came, was not bad. The rib eye steak that I had was well prepared and cooked to the medium rare as ordered. My wife's duck dish was a bit overdone however... probably due to the fact it was on a heating plate for a while. Overall, it is not a bad place to spend a night if you are not in a hurry, because you'll literally spend most of the night there. read more

Was picking up an order here and they completely botched it, missed half the order. The staff seemed a bit frazzled when I came in saying I was picking up an order, like it has never ever happened before. I even asked them before I left if that was all, they said 'yes' after a bit of hesitation though (that red flag should have made me check). They were able to fix it but still, it was quite annoying. read more

We stayed at the hotel on Business...went down for happy hour. Drink prices from 2-5p are wonderful.Not American Happy Hour prices, but for Canada...a great deal. The food is delish!!!..we shared the Salt n Pepper Wings, Ginger Chili Chicken and the Crispy Calamari. The Calamari is the best..but the other 2 'tizers were also excellent....and at $7.00 each, a steal. The service is hit-and miss..more miss than hit...but the food and drink prices are spot-on read more

I love Ric's Grill off of 17th avenue, however this one wasn't able to compare. The atmosphere was a little off and although it was beautiful inside, the lights were completely on....for dinner. That's a little weird? Definitely can't cozy up there! I did have to remind myself several times that it is attached to a hotel, so it made a little more sense to me. My food was okay. Not quite as good as I've experienced before at the downtown location. My steak sandwich was only luke-warm at best. Sorry Ric's. Try again! read more

I'm one of the users who has joined Yelp just to write a review about Ric's Lounge & Grill. Let's just say it was such an unpleasant and insulting dining experience, I had to voice my disappointment. Is it possible to select zero stars? Since I was with coworkers that I don't usually interact with, I decided to keep silent the day of my visit because I definitely had a mouthful. I had ordered a halibut dish with a ragu tomato sauce and mixed vegetables. Forgot the exact price of the dish, but it was about $38. I received an overcooked, dry, small, thin piece of fish with a smear of ragu and a few vegetables (I believe beets and asparagus). As an individual who cooks fish often, and with access to a seafood shop minutes from where I live, the price of this dish for the size and quality of fillet received was a complete joke. With little effort I could have easily prepared a better dish myself. After getting over my initial disappointment of the dry, pathetic piece of fish in front of me, I looked across the table to see a coworker who had ordered a medium-rare steak that one could easily argue was well done. At that point I knew exactly what kind of restaurant I was in. If a restaurant produces crap food - that's fine - they should at least own it. The most insulting thing to me as a patron/consumer is when an establishment tries to brand itself as being somewhat high-end, and outputs low-quality dishes that are poorly executed. read more

This place gets 4-stars because the food is consistent and good. Service is inconsistent. I think it's because sometimes it's really busy at happy hour or not and the amount of staff is the same so you may have one person running around serving one table or 8. Food-wise, I've never had anything I didn't like. There's been Groupons for this place lately but with the economy and a rival hotel chain putting up a hotel right in front of them and blocking them from view, they've had to try some things to let people know they are there. Ric's is located in the 4 Points Sheraton, off Barlow and Sunridge Way. The most recent visit I had a steak sandwich and you know from your first bite that it's from VERY good meat. It was cooked to perfection and tender as can be. Right now they have a special lunch menu, there are 10 items and each is only $10. There is something for everyone on it. This is my go to place if I need to meet friends and want to be close to work. I like it for lunch and business meetings because it is relatively quiet compared to places like Earl's or Joey Barlow and so conversation is not a shouting match. There is underground parking as well as parking infront and along the side of the entrance. read more

Great experience! Had Andrew as our server tonight. You can really tell he cares about his job and providing good service. Big thanks for making our experience good. read more

Service wasn't that all great, very friendly staff, remarkably slow timing for food and drinks, unless I caught a wrong time to come and eat. The food was okay, and the food menu is probably 2-3 dollars expensive to what the service the customers are getting. read more

Food was very good but was pricy. Don't go if you are hungry. Could cost you a bundle to fill up but it will sure taste good! read more

Ric's Lounge & Grill - Food was very good but was also quite pricy. - Seafood Near Me - Calgary, Alberta

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Stayed at the Four Points by Sheraton hotel and went to the Ric's Lounge & Grill inside it for both dinner and breakfast. Dinner: Our service was terrible. Took a while for someone to tell us we could seat ourselves, then we took a while to look through the menu and order, so by the time we ordered we were fairly hungry. A half-hour after we ordered, our waiter came up and said the kitchen had lost our order and asked us to repeat it for him, saying he would make sure we got a substantial discount. We weren't about to go somewhere else, so we repeated our orders and waited. About 20 minutes later, our waiter offered me another beer and said the food would be ready in "2 seconds." We waited another 15 minutes or so and the food arrived. It was decent, but I might only think that because I was starving by this point, and the prices were about what I expected. It took forever to get the bill and forever for the waiter to bring a debit machine, so despite my 2 beers being comp'd I left an appropriately small tip. Breakfast: We sat down and were first served by a waitress who took our drink orders and gave us menus. She said nothing about the buffet, which I only noticed hidden away after we had ordered our food. A waiter came by to take our orders, and was fairly prompt refilling my coffee. However, I was brought sausage instead of the bacon I asked for, which was odd. It again took forever to get the bill and pay. Also, the restaurant's air conditioning is cranked up way too high. Several tables actually asked the waiters if anything could be done about it, and they said it was the hotel that controlled it, not them, so that made sitting in the restaurant pretty uncomfortable. read more

I took my family here for my mom's bday/Mother's day. They have a wide range of wine here so perfect for all you wine lovers. The ambiance was casual, although dressing up would be suited too. We ordered crab cakes as an appetizer but it didn't quite make the mark. I like it crispy but the texture was a little too mushy. Usually, I enjoy the appetizers the most so I was disappointed when it wasn't up to par. Luckily, the main course made up for it. We had filet mignon ( can't go wrong with that) and I made my brother ordered the shrimp and scallops pasta. There's not a lot of cream pasta's out there that have just the right amount of seasoning. This pasta bowl has indeed met my expectations. The cream wasn't too rich and the flavor was enough for you to want more. Our waitress was very tentative and paid attention to all of us. She even took my nephew around while she was serving so we could have peace and quiet and finish our meals. If you have a cute, baby and need someone to babysit, come to her...hehe The service and food here are exceptional but I was stuck with a hefty bill. This place would be great for special occasions or for guys out there that want to take girls on a date. read more

Located in a business-focussed airport hotel, Ric's is much better than it needs to be. Great breakfast buffet, very nice dinner menu and a wide choice of beer choices. All in all, a good place. read more

So quick and short. Average food, decent setting and service. Reasonably what you would expect from a hotel based resturant. In short, ok if you're staying there, probably would not go to otherwise read more

a very good dinning experience. I came with my family on a Friday ight & all enjoyed the food (excellent) and service (very good).

Ho hum. The breakfast buffet was okay, but everything else is so overpriced that you'd be better off going elsewhere. Even though the SPG offer is 2/$2, we got a long and convoluted explanation for why this wasn't possible. Honestly, as this place is attached to a lovely hotel, it would seem reasonable for them to have better prices or at least a light offering. Very unworthy. read more

There's no other way to put it. The food was lousy! Regret spending money here. The staff were trying their hardest (A for effort), however they were sorely understaffed. I would not go back again and definitely would not recommend it. read more

Was there for a Saturday evening meal. The Good - Food was quite tasty except for the pizza, and good portion. The Bad - The pizza I ordered was overcooked and came with very dark crust, borderline burnt maybe. Prices are too high, but maybe that's what you can expect for a Resturaunt attached to a hotel. The Ugly - Service was poor. Sat with an empty glass for a long time. Food came out very slow. Also took forever to settle the bill. Likelyhood of returning: unlikely. read more

Visiting Calgary and was happy to find this place close to our hotel, as the Ric's in Cranbrook was typically quite good. Tried dinner on our second night in, and was disappointed both in the wait time (10 minutes for our first beverage and over 90 minutes for our food to show after ordering ) and the quality of the food (steaks severely over done). We actually came back for drinks two nights later, hoping that we had just experienced an off night, only to find the service to be even worse, even though the lounge was even quieter than the previous visit. You guys can definitely do much better, but unfortunately our experience will lead us to go elsewhere until things improve. read more

I cannot tell you how much I love staying at the Four Point Sheraton Airport because the staff at Ric's Lounge "ALWAYS" are outstanding with their service. A shout out to Amanda, each time we have stayed you not only looked after us but the service was ABOVE AND BEYOND exceptional! My visits to deal with my brothers estate was not the happiest times for me but you always took extra care and even tried to put a smile on my face. Again, GREAT work to the whole team......Well done! read more

if you want a bad customer service and wait for your food forever. this is the place. the bad experience happened to me not once, not twice, but 4 times. One more tip, if you ordered a glass of water and didn't have it, the kiosk at the hotel sell them for 2 bucks. read more

They started a contest for a $100 GC, never announced the winners. Went ahead and deleted the posts from their FB page. Shady ethics, I used to eat here consistently- never again. read more

Failure in everyway. Table of 10 in an empty restaurant, saw server after 10 minutes for drinks, those were screwed up. Food took 40 minutes, all came out after sitting under heat lamp. Had to ask where food was, server was so indifferent. I have literally never had worse service. Took us an hour and forty five minutes to get food and eat. Still had auto grat on bill. Never go here! read more

I'll keep it short & sweet! Terrible service from the moment we walked in the door. Drinks took forever & the food even longer! Waiter didn't know what they had on tap! Got the orders wrong! Won't waist my time going back! read more