My car developed a sudden, and very loud, exhaust leak--one minute it was fine, the next it…read moresounded like a very large truck. I looked under the car and could see a piece of exhaust pipe hanging down. Luckily, I was near a muffler shop in Newton and they agreed to take a look. They told me my muffler had blown-out and that the rear pipe was badly damaged, and it would cost about $450 to repair it. They said they had the parts and would be finished in two to three hours. I decided to take it to another muffler shop I had taken cars to in the past. On the way, I stopped at a gas station, explained my problem, and asked if they could tie-up the exhaust pipe that was hanging down so I could get to the muffler shop without further damaging the system. The guy told me they just sold gas but there was a separate garage attached to the station and they might make a temporary fix for me. The guy in the garage, Jim, said he would see what he could do after he finished working on the car on the lift, which might take an hour. I decided to wait. After about 30 minutes, he put my car up on the lift to look at it. He came into the very small waiting room and said, "You're lucky. Your exhaust pipe isn't damaged, it just needs a new sleeve." When I asked what a sleeve was, he said, "I think I have one in stock; if I do I'll show it to you." He did. indeed, have one. It was a 6-inch tube with a clamp and bolt on either end. He explained that my sleeve had rusted out but that the two pipes it connected looked ok. He said, "I won't know until I take the old sleeve off and can see if the pipes are damaged but, in 90 percent of the cases, we just have to replace the sleeve. I asked what it would cost and he said, "I don't think it will be more than $100." Not quite believing that we wouldn't have some costly complications, I told him to go ahead. He finished the job in about 25 minutes and the car was perfect. I was amazed and very, very pleased. The final bill was under $80, another pleasant surprise. I will recommend Quinlan's, and Jim in particular, to any of my friends who need auto repairs. The only thing I'm unhappy about is that it took me so long to find him.

I did service my vehicle at this auto repair shop becuase my water pump was dipped.and he was…read morecharge 5 hrs labor plus not quite sure the replace part WATER PUMP was OEM from LEXUS . Another are from Lexus .( I DID REQUESTED ALL PARTS ARE LEXUS DEALER ) He give me diagnose incorrect about AC panel that why he was very hestited to help replacement this part as he suggested .This mechanic only care about money event this Wellesley community are help him become so wealthy after LAWRY NG GIVE UP HIS SHOP.

They did engine work on my other car... first one was so perfect that when the other one had…read moreleaking gasket my first reaction was to bring the car to them.... and they did a great job After getting car back I opened the hood to look inside and found the entire compartment clean--as if it was new-- and it is beautiful. You know I will return again and again,

It's hard for me to believe that this shop has any negative reviews at all, because I couldn't have…read morehad a better experience. I brought my older BMW into Haskins for service and an estimate after being rear ended. They quickly provided a detailed estimate and ran through a few alternatives that I could think about, but sadly my insurance company determined that the car was a total loss and gave me the option of a payout for the value of the car. After agreeing to the amount, my insurance company tried to reduce the settlement and pay me considerably less. The people at Haskins were not obligated to help me negotiate with my insurance company (they were being paid their full amount regardless), but they went over and above and fought for me. They convinced my insurance company that what they were doing was not right, and I was paid every dollar I was promised! I could not have had a better outcome. I would recommend Haskins and their people to anyone (especially local Wellesley/Weston neighbors) needing automotive help. We are lucky to have this shop in town!!

I don't normally leave reviews, but I created an account to do so because I was blown away with the…read moreoutstanding service from Donna. I brought in my older model Lincoln sedan for an intermittent battery indicator light and a sudden noisy engine. I picked Larry Ng for the location, the reviews, and the fact they were open on Saturdays. I dropped the car off Friday afternoon. Before they closed on Friday Donna texted me that tehy had already diagnosed the noisy engine as a loose exhaust bracket that just needed new bolts. By Saturday morning Donna texted again that the car would need a replacement alternator. Everything was fixed by end of the day on Saturday. Since I wasn't able to pick it up right away, Donna offered to meet me there on Sunday -- even though they were closed!! I have never had this level of personalized service from a mechanic. The rates were very reasonable and they have made a customer for life!

EDITED 4/26/2021 This place seems to be closed either…read moretemporarily or permanently, though the self-service gas pump is still operating. Office and garage are closed, there is a "closed" sign on the window, but no other explanation. The phone is not answered and the voicemail box is full. Covid pandemic casualty, perhaps? Crappy way of doing business, at least have a phone message announcement alerting customers that you are closed---would have saved me a 22 minute drive. Downgrading from 4 stars to 2 stars.

Rare place that can do car annual check and is open on Saturdays. Friendly crew working hereread more

I live in Mass & Sent A-Kar a $ 7,000.00 down payment for a…read morevehicle 28 days ago & I have no car & spoke to sales manager on Saturday who told me the car being delivered find out car is still at the dealership, not there's Thank you for all the lies you told me the other day!!!!!

Tony was so helpful and took the time to look at my car and tell me if it was needed. He had a fair…read moreprice and did the work on one day

Tony does a great job and stands behind his work. He replaced a belt for me and then decided it was…read moremaking a noise and replaced it again while doing other work. His prices are a good value.

I am writing to extend my sincere gratitude to Eric for providing me with what has been the best…read moredealership experience I've had in over 30 years. After renting cars for almost two years due to past negative experiences and a fear of dealerships, I finally decided it was time to purchase a vehicle again. From the very first day, Eric made me feel comfortable and never rushed. He was professional, knowledgeable, and supportive throughout the entire process, turning what could have been a very stressful situation into an easy and pleasant experience. Eric demonstrated that he knows 100% of the information and features of the vehicles, ensuring I was fully informed before I drove away. It was clear that this wasn't just another sale for him; he genuinely cared. Despite my initial nervousness and indecision, Eric remained patient while showing me multiple options and never once seemed impatient. He provided clear guidance, instructions, and constant follow-ups until I was satisfied and in my new car. Wellesley VW is a reliable and hassle-free dealership. I would encourage anyone to let the professionals take the stress out of buying or leasing a car. Eric was truly phenomenal to work with. A big thank you to Eric and the wonderful team at Wellesley VW. Latoya Mortimore

I had an outstanding experience purchasing my new VW Tiguan. From start to finish, the entire…read moreprocess was professional, transparent, and completely stress-free. Eric T and the team were patient, knowledgeable, honest and respect to discuss the lease term and trade-in value without any pressure or surprises. They were responsive and made sure every detail was clearly explained before I signed. I truly appreciated their willingness to work with me and their commitment to providing excellent customer service. I drove home in my new Tiguan with a lease that I'm very happy with, and the whole experience exceeded my expectations. I highly recommend this dealership to anyone looking for a new Volkswagen. Thank you to Eric T, Mike P and John for making the process so smooth and enjoyable!

I've been using master mechanics for over 15 years now. They are always prompt in returning calls,…read moreset up appointments quickly AB's always are reasonable priced. I highly recommend them!

First time bringing my 2019 Mazda for service here. Greg diagnosed my car's needs. It was done in 2…read moredays as he said. Price reasonable for the work that was done and now my car is smooth as silk when it drives. Master Mechanic is my new service provider

Always competent and thoughtful. Major long-term asset to the community. Trustworthy and…read moreprofessional.

Found OTG via reviews on Yelp and was not disappointed. Scott and his team diagnosed what was…read moreneeded and also what was NOT needed - which is very refreshing. I would highly recommend Old Time Garage if you need a reliable and trustworthy place to take your car.

Smart staff Knowledgeable honest…read more They research every system of the car you are looking to purchase so it survives long term We bought a Honda CRV with 100,000 miles on it and she is still rolling with 318,000

In Mid December 2024, we brought our 2020 Audi to Natick Auto Clinic (NAC) because the Check Engine…read morelight turned on. NAC charged us around 4 hours of labor to reconnect a wire that goes to a temperature sensor, claiming the wire was chewed by an animal. Once we started driving upon picking up the car - which was supposed to be repaired, we noticed the Check Engine light was still on. We thought NAC must have forgotten to reset the car computer after fixing the broken wire. We weren't worried because NAC told us there is an one year warranty, and we didn't have a chance to go back there immediately due to the holiday season. We didn't plan to use the car much anyway. We brought the car back in January. NAC claimed that it was the same exact wire that was chewed again by an animal, and this time charged us near 2 hours of labor, and changed the wire connector. It is noticeable that they didn't change the wire connector the first time. Their claim about animal chewing the wire is extremely bizarre, because the car has been parked on the driveway of a house in an affluent Boston suburb neighborhood, in December-January where outdoor animal activities are limited due to the cold weather. When we complained about the charge for the second repair - which should be under warranty, they don't recognize that they didn't properly fix the wiring issue the first time. Instead, we were accused of lying about the Check Engine light never being turned off. We are concerned about Natick Auto Clinic's commitment to quality workmanship and honesty in business practice.

John is an experienced and insightful mechanic and Catalano automotive is a great place to bring…read moreyour car for service. After purchasing a used 2025 BMW 540i, I noticed a persistent grinding noise from the brakes at low speeds. I took it to the dealership as it is under warranty. They confirmed the noise but told me that the pads were recently replaced and they can't help me. I called John and described the issue and John asked me to bring it the next day. Although he could not reproduce the noise during inspection, based on my description, he suspected the problem was due to second tier BMW brake pads and recommended replacing them with OEM pads and he gave me a very competitive price. I hesitated a bit given that the pads on it were only 2 months old but then decided to trust his judgment, and he was absolutely right. Once the OEM pads were installed, the brakes became completely silent. The difference was immediate and dramatically improved my driving experience. John was professional, honest, and clearly knowledgeable. I highly recommend Catalano Automotive to anyone looking for reliable, expert automotive service.

This garage was great! My daughter was home for holiday break and we discovered she had a hole in…read morethe muffler. I called and owner said bring it in and fixed it that day!