This dealership "updated" my infotainment system in October. Now my infotainment system shuts down…read moreand reboots while driving my car. I lose navigation, audio, and cameras; it's a safety concern. They have tried to undo what they did back in October on three different service appointments. I've driven from Bentonville to Tulsa six times since this happened for the drop off and pick up of my car for all three appointments. My Jaguar has been at this dealership for 8 weeks inside of 5 months. I got it back worse than when it went in and was charged for the service rendered.

Very Professional buying process - Thanks Danny Diaz. Explanation of all the features and options…read more Had a couple questions before the sale with service - thanks Cory Huggan and then a simple process with Finance going over all the details with Daniel Honnold. We could not be happier with our purchase process of our new Land Rover Defender. Such a wonderful experience. Love our new Defender and the support of Land Rover Tulsa.

Smitty's Benz shop is the place you're talking about when you ask a group of friends if they know…read moreof any secret small shops that are like many used to be where there's just one or two honest and hardworking guys with dirty fingernails and coveralls doing quality trusted work for a fair price. That's OPPOSITE of the dealership! It should truly be against the law to charge over $1,000 for a brake job. In any case if you want a no nonsense service and aren't willing to pay the ridiculous dealer prices, this is your place. And no, he doesn't do (charge) for the stuff you don't need that the dealer doesn't even question. If you need a cabin filter, fine, but if you don't, you shouldn't be charged for one. I guarantee you're not going to find anyone more honest, straightforward, and experienced as Smitty's.

We have been customers of Smittys for over 25 years, through 3 different Mercedes.. Repairs and…read moreservice was always done on a timely basis.. We found Smitty to be attentive as well as very truthful and honest.. We found Smitty through my daughter and we were so thankful, haven't hesitated to pass on to friends and family. Thank you for your years of kindness and service. Barbie and Ed

$600+ and the car runs exactly the same way...terrible. $300+ was labor on a 20 minute job. I know…read morethis because its the exact same repair i tried before taking it in.

I have used Danny's for years and they are great. I have had work ranging from a new battery to…read morecomplete engine replacement.

After purchasing new and preowned vehicles for fifty years. This is the first Lexus for me and the…read moreservice and general attitude is way above and beyond any other dealership that I have ever delt with. I'd like to single out a wonderful service advisor for his professional demeaner and personality. Very refreshing, in our Hurry get it out the door standard shop attitude's nowadays profit before integrity. My service Advisor is Jaxon S. As a, retired Quality Assurance Manager I judge professional integrity on a regular basis, and that you find here! A. Davis

As a lifelong Toyota and Lexus enthusiast, I know what the "Lexus Experience" is supposed to be. I…read morespent months searching for a specific 2026 LC 500 with the Dynamic Handling Package--a vehicle hand-built by Takumi engineers. I thought buying from a reputable dealership like Lexus of Tulsa would guarantee professionalism. I was wrong. This was not a transaction; it was a masterclass in negligence and arrogance. If you are an out-of-state buyer considering shipping a vehicle from here, read this first. 1. The Financial Red Flags The lack of transparency started immediately. The finance department sent me wire instructions before even providing a Bill of Sale. When I requested an itemized Bill of Sale for my bank records, I was met with resistance and asked, "Why does the bank need it?" I was left waiting at my bank for a document they claimed was a "large file glitch," only to receive a simple one-page PDF after I wired the full MSRP. Once they had my money, communication regarding my specific requests virtually ceased. 2. Dangerous Shipping Practices I paid a $2,500 premium flat fee for what I was told would be professional, enclosed transport. Instead of using a reputable carrier, the dealership used a broker who subcontracted a carrier with a staggering 63.2% Driver Out-of-Service (OOS) rate--nearly 10 times the national average. They released my $111,000 vehicle with a BLANK Bill of Lading, failing to record the odometer mileage, stripping me of legal protection. I was denied the ability to arrange my own shipping because "this is what we do." 3. The "Rescue" Deception My car ended up stranded in Kansas on a "permanent police hold" due to the carrier's safety violations. The driver turned off the GPS tracking, leaving me in the dark. When I pressed the dealership for answers, I was told a "rescue driver" was coming and assured that the car would remain on the same trailer. This was false. The car was transferred to a different trailer in an unsupervised public parking lot--a critical risk for a low-clearance supercar. I only found out because I had to play detective myself. 4. Arrogant Leadership: When I escalated this to the General Manager, Timothy Williams, hoping for empathy or a solution, I was met with an egotistical and dismissive attitude. Instead of offering assurance or taking accountability for vetting a dangerous carrier, he simply told me he could turn the truck around if I didn't like it and give me a full refund back on my car. Sensing the lack of confidence from him, I took the offer. He treated a milestone life achievement as a nuisance. 5. The Final Insult: Once the car was delivered back to them, the General Manager attempted to renegotiate by offering a small discount--but only if I handled the shipping myself (a complete reversal of their earlier policy). I declined. To top it off, after I had to take time off work to overnight the title back to them to get my refund, they refused to cover the $48 FedEx fee. After compromising a six-figure deal through their own negligence, this pettiness was the final straw. Conclusion: Lexus preaches "Omotenashi" (wholehearted hospitality), but this dealership practice transactional indifference. They took my money, risked my asset with a cheap carrier, lied about the logistics, and dismissed my concerns. If you are an enthusiast who cares about the details, stay far away from this dealership. They do not deserve your business.

Overwhelmingly positive experience with Unique. Custom/restoration work sometimes doesn't produce…read morethe results we hope for. When an issue arose on my project, Jerrad (the business owner) got immediately involved and listened to my concerns. He offered a solution that was truly in my best interest- financially and for the goal of the project. He clearly demonstrated that customer satisfaction is placed higher than profit. I would highly recommend them.

These guys are knowledgeable and easy to work with. I highly recommend for your special auto…read moreprojects!!

I noticed a substantial amount of paint chipping all the way down the edge of my driver's side door…read moreon the black Nissan Pathfinder Platinum that I purchased (with all the warranties) from Jackie Cooper Nissan on 3/17/23. I believe this is the result of a poor paint job at the factory or of a failure of the paint.

We purchased a 2018 Highlander here, before pulling out of the lot the check engine light came on…read more My husband went back in and they said they would take a look at it and fix it. They "fixed" it and we took it home and the next morning the light came back on, we took it in and they sent it across the street to the Toyota dealership for a week. Then we got it back, WITHIN 24 hours, the check engine light came back on AGAIN. Drove it back up, they sent it to Toyota for another week. Barely able to tell us what was done. Luckily we ran the code before taking it back the second time. Now, we have had it in our possession for just about 2 weeks and the check engine light came back on WITH THE SAME CODE they had never resolved and it's now having trouble starting. I would NOT recommend buying from here. Lazy work, no real fix. The light coming on before leaving the lot the first time tells me they just cleared the code before selling. Dishonest.

Recently bought 1998 Trans Am. One of the local GMC dealerships said they didn't have mechanics…read morecertified to work on a vehicle that old. They recommended Chris at Car Analysis Plus. I am so glad they did. His knowledge of my vehicle and ability to get it in excellent running condition has far exceeded my expectations. I feel I can confidently drive it anywhere in the USA. At this point I won't let anyone else touch my car....unless Chris recommends them. Thanks Chris!

Chris is by far the best mechanic I have ever met. I've been using him for over 20 years. There is…read moreno one better