I needed my Daughter's newly purchased (2011) RAV4 checked out for safety etc…read more The manager made time for me the same day with a smile The mechanic was really professional and friendly Did not try to sell me anything, just let me know the brakes were good for now and they may need attention in the future as the pads had a lot of life left and the rear rotors, while good, may need attention if they start to shudder or squeak He topped up the fluids without being asked to and checked the transmission fluid too The transfer case was an unknown but the mechanic verified it had enough fluid but the joints may need a recheck in the future as they were leaking a bit I asked what the diagnosis charge would be; and the manager waived it This is going to be my Daughter's shop from now on Just an old school honest mechanic shop with professional staff

My son and I broke down on the interstate. The manager went out of his way to help us find a tow…read moretruck that could haul our truck and pull our trailer. They allowed us to leave the trailer behind their shop while they hunted for replacement parts for the truck. The manager even used his own car to take us to a nearby hotel where we stayed until the truck was repaired. I can't say enough good things about the care we received from Total Tire and Automotive. I recommend them and give them the highest rating possible.

My family has been using Austin Brothers to service our fleet of used cars for 20 years now. They…read morehave proved themselves trustworthy over and over again.

By far the best prices for tires in Conway. The staff is extremely helpful. Just bought my second…read moreset of tires from them.

R&D is GREAT !! Super friendly and they do a great job…read more.. They can get you in the day you request.

We needed new tires, called Zack and he was honest and informative. He ordered our tires, got them…read morein the next day. Very fair prices. We I went to get them installed, I expected about an hour wait, like the big box stores, nope. They were a precession team. Got them on and me on my way very quickly. Thank you for doing your job so well.

I took my car here for a new ac compressor in 2022. Was told that the only way to get the warranty…read morewas to get a new condenser as well. I agreed and they put it on. A week or so later, I'm back in there to get a second compressor because they overcharged it with freon and burned it up. It works again for about a week before it goes out again and I am so frustrated that I don't take it back to let them look at it until this year. Choosing to suffer through the heat wave of '23 with no ac simply because I didn't want to deal with the rude guys at the desk. I only returned this year at the urging of a coworker who agreed to come with me to attempt to get this sorted. They said that all the parts were lifetime warranty which was another reason I chose to go back. They found a leak in the system and replaced a valve as well as recharged the system. It worked. Until it started blowing hot again. So, today, the same coworker and I take my car back to get them to look at it. The guy who gives it a look this time accused me of taking it to another shop all because the condenser - that they put on in 2022 with the original compressor- doesn't appear on their records. I told him that I hadn't taken it to another shop but he wasn't believing me and essentially told me that my warranty was void. I will not be returning to this business. And I will warn everyone about this experience.

It was a Saturday, so it was busy. We had a great place to sit and wait. I listened to the…read moremanager wait on customers and on the phone and he was great!! I was impressed. Then they texted me husband Monday, to make sure everything was ok with our tires.

They are permanently closed due to not paying their taxes…read moreUsed to be a good place to go get your car fixed but now that they're closed, you'll have to take your work to Total Tire And Conway. They're a lot better.

I took my mother's car to McKinney tires and they were amazing. What a very special team they have…read moreput together in that location. They communicated every step of the way and took care of everything we needed. I feel very confident, taking my mother's car there.

They are Amazing, they got right to me as soon as I walk in the door. Fast and Friendly as well and…read moreGreat on their prices. I recommend 10/10. Go see them at RNR tires in Conway Arkansas

Went to get an alignment and rotation since I do a lot of driving for work. Went to pick it up…read moreafter two hours and the wheel was not aligned and the truck was grinding when going straight. Called the store back to tell them something was wrong for them to tell me to bring it back. They assessed it again and determined something was not right. They took it back and after 3 more hours they called me to tell me they could not get it to hold and alignment. After arguing with them that my vehicle was perfectly fine when I took it in. I was then asked why I brought it in if it was fine. Where I was then laughed at for telling them you are supposed to align every so many miles. The "manager" who was the one who laughed then said you only get them done when they are out of align. They keep insisting it is my fault my vehicle is now broken and they can't fix it becuase they don't do that work.

Best customer service I have experienced in a long time. Would def recommend. They close for…read morelunch but will work you in. 5 FULL STARS!!

Great fast and friendly service. They tried to be reasonable price. They provided a ride to workread more

Needed a patch due to running over object in the road. Had to call right before they closed and…read morethey said they would get it done. Got back on the road 30 minutes later. Wonderful service. They even pumped every tire back to recommended pressure

Unfortunately I cannot recommend this shop. especially if you're a female…read more I went in to get a simple patch for a nail in my tire and told they were dry rotted and would not patch. ended up with four new tires and two new front CV boots. 1800 dollars later, I leave the shop and realize that my driver window button is missing from the door panel. couldn't roll my window up for over 24 hours and then I found it underneath my seat with the connectors broken. I will now have to buy a whole new unit for my door just to be able to roll up my window. On top of that, I had three missing valve stem covers and have proof that it left the shop this way. they're nicest can be when they want to offer you a payment plan for almost $2,000 worth of work but can't keep basic things about your vehicle intact. I would definitely recommend any other shop in town and reading reviews before you go. Don't always take someone's word because you'll end up in the place that I'm in