Set up an appointment on a Saturday and was SHOCKED at how many brides they try to accommodate at one time given the size of the shop. Because there were so many people my appointment got started late (which happens and we didnt have plans after) with a stylist who seemed sort of flustered. Sadly, the shop is very run down with faux leather furniture that is cracked and dirty from wear. The pedestal is shaggy with worn carpet and the whole shop had a bit of a stale smell. I wont name my stylist cause I dont want to be unkind but she seemed confused that I had chosen this shop as my first stop. Im not sure if its well understood that you shouldnt come here if you havent tried on any dresses yet but, it did make me feel like she thought it was a waste of time. Additionally, they didnt have very many styles to choose from. There were hundreds of dresses, for sure, but they were all very very similiar and either A- Line princess dresses with huge skirts, V cut necklines or heavily beaded and embroidered. I was really hoping for mini dresses, something with pleats, two pieces, tiered dresses and more color variation like off white, champagne, cream, blush, etc. I suppose I should have read the reviews. read more

Beautiful dresses. Cynthia helped me thru the process of trying on the dresses. She very professional, helpful and patient. I found my dress. read more

Rin's Bridal - I said YES to the dress - Bridal Near Me - San Carlos, California

Great experience with both the owner and the stylist. Said yes to the dress! The tailor as well!! All very professional and so very nice!!! read more

Upon entering Rin's our 4th bridal boutique, I quietly said, "I think we may find a dress here." At this point, my daughter had tried on several dresses but hadn't found "the one". Megan was assisting us; she was SO professional, helpful, and very patient. At the end of the appointment, Megan encouraged to my daughter to walk around and sitting with her two final choices. The whole experience was superb, and yes, there was a dress! In fact, the person who did the alterations, Irina, even came in on her day off, knowing the dress would be altered out of state, so I could take photos of what, where, and how the dress should be altered. Thank you, Megan and Irina, for going above and beyond! read more

Had an OK experience shopping for wedding dresses at Rin's Bridal. I stopped by some time last year incredibly excited to browse around. Rin's bridal was also the very first bridal boutique I stopped by, so I had some expectations. I came in with a friend and an appointment already scheduled a few days prior. It took me a while for someone to talk to us, and somehow my name wasn't showing up on their schedule. They even asked me if I had it under another last name....uh no. I know what my last name is lmao. I thought it was bizarre and rude for them to assume that I incorrectly booked my appointment. They apologized and were "still able to see me even though they were booked for the day". After hearing that it was my first time trying dresses on, I was limited by the lady who helped me to five dresses of different styles. She insisted I don't try on any more, which disappointed me a bit because I had the energy and was in the mood to try on more. I will say she is knowledgable in which wedding dress will look best with your figure, wedding season, venue, and etc. The dresses they had on hand seemed a tad bit dated in my opinion, but I tried on a few dresses that I ended up somewhat liking. The lady was quick to stop me at five dresses and insisted that I will be receiving an email from them with the styles I tried. I received no email. For my petite Asian girlies, I highly recommend going to a bridal boutique that is Asian owned or have experience working with Asian brides. I felt like the sample dresses I tried on were swallowing me whole, and didn't give me a good impression on how the dress would actually look like. read more

I called Rin's Bridal the day before my visit to ask about walk-ins, and the person on the phone was pleasant and told me I was welcome to come in. So I did -- excited to possibly find the dress -- but what I walked into was the complete opposite of welcoming. The woman working that day was downright rude. When I asked about a specific dress I had seen on their website, she abruptly told me they didn't have it without even checking. When I pointed it out on their site, she snapped at me to "go find it" myself and "maybe" she'd have time to help me. I've never been treated so poorly while trying to make any kind of purchase, let alone something as special and emotional (and expensive!) as a wedding dress. The selection seemed disappointing too -- mostly a disorganized rack full of random dresses, and it was clear the staff had no idea what was in stock. I left feeling insulted and frustrated. Brides deserve kindness, patience, and professionalism -- not whatever that was. read more

I was disappointed in my experience with this establishment. I showed up to the appointment about a half hour earlier than my scheduled appointment. The stylist stated that I could not stay in the front of the store which was a lobby area and told me to return 15 minutes later. I arrived back at the store less than 10 minutes before my appointment. When it was my appointment time, the stylist was still helping the party that was ahead of me. Later, I tried on a few dresses, but did not find any that were flattering. It seemed as if the stylist did not even bother to read my profile. The stylist suggested that I should head to Elegant Lace in San Jose. She stated that I might be able to find a dress that fits a curvier body shape like mine. She more or less fat shamed me. I would not recommend any future brides to visit this establishment unless if you want to be insulted. read more

Cynthia was absolutely amazing! I ended up going alone on a last-minute decision--Saturday planning to go Sunday--but Cynthia made the experience so wonderful. She was so personable that it felt like I was shopping with my sister. Her kindness and patience made the whole process enjoyable. I also shared with her an unpleasant experience I had at another bridal store, where I left in tears due to a misunderstanding about budget and my figure. Cynthia was the complete opposite--supportive, understanding, and encouraging. She truly made me feel confident and cared for. I can't recommend her enough! read more

I didn't have a good experience with this place. I had an appointment set for 2:00 pm and I easily waited at least 30 minutes. There were two associates at the store who were helping 2 other brides and barely acknowledged me. Their selection was limited, most of the dresses weren't in the best quality (stains, small tears, etc), and they were so disorganized that I honestly didn't want to give them any of my money. While the location is convenient and some of the dress styles were pretty, I recommend going somewhere else. read more

After saying yes to the dress the experience at Rin's bridal was amazing. Rin altered my dress to fit my modesty needs. This was no easy task, my dress need a lot of work. Full sleeves, chest, back, and lining were completely built. Attached is a before and after pic. MY DRESS WAS SEAMLESS AND EVERYTHING I COULD HAVE ASKED FOR! I can't begin to express my gratitude to Rin who is incredibly detail oriented, kind, and great at what she does. read more

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I was excited to visit but was disappointed with my overall experience. As a bride who traveled all the way from San Jose, I felt like my time was not valued and I was rushed. 1) I booked my appointment for Sunday 3/30 at 11am weeks in advance. The day before my appointment, I got a text saying that unfortunately we needed to move it to 10am, 1pm, or 3pm. This was already a bad impression for me because I had to shift everyone's schedule (those that went with me), but for the sake of trying on dresses, I was happy to accommodate and thankfully they were too. We arrived 10 minutes early, and the time throughout the appointment was not organized and rushed; I did not get to try on veils because there was a group after us. I wish my time was managed better by the stylist. If that was the group that took my original appointment spot, it would have felt better if I was given a grace period to try on my top two dresses, since I had accommodated the change in appointment. 2) I was given no direction upon arriving, I had to request that the stylist provide her recommendations "if i wanted" based on what photos I showed. As a stylist, I feel that this should be your expertise with fabrics, silhouettes, etc., however we were just free to pick whatever we wanted - which was not my preference. This ended up taking a lot of the 1 hour slot because I tried on dresses that were not even my style. I was disappointed with the quality of the dresses and the type of dresses in store - they seemed really dated. 3) Towards the end of the appointment, I requested that I try on my favorite two dresses with a veil. A veil was never brought out, and after trying on the top one of two dresses I was told that unfortunately, time had run out and the other group was there so I could not try on the veil or the last dress. This was an extreme let down, considering we were not given any warning on how much time we had left. Overall, this was one of the worst experiences I had dress shopping. I am leaving this review because I hope other brides do not have this experience or avoid this place completely. It seemed as though we were not prioritized and the stylist was distracted. If this is my experience as a bride who has gone to a few stores dress shopping, I feel bad for first-time brides that visit this store. I will not be returning nor buying a dress here. read more

Rin made sure everything was set and ready to go for my special day and my veil and dress ended up being better then imagined thank you team! read more

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She along with her great employees made it so personal and special for my sister trying on dresses and she said yes to the dress Loved it read more

What can I say about Rin's Bridal? They are amazing Rin takes such pride in helping her brides. Also Ava is an amazing sales person! She takes her time and really listens to what you want. Rin makes sure you are taken care of. I went back MULTIPLE times to get things on my dress tweaked and she was so flexible and helpful! She also told me I could bring in my dress to get steamed the week of my wedding to make sure it looked perfect :) Please give this small family owned business a chance and you will not be disappointed! read more

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All the staff at Rin's Bridal are super nice and extremely helpful. I purchased my dress in late 2019 for my original wedding date in 2020. Of course that got pushed out to 2021. It was a long wait for my dress to arrive and the alterations appointment took a few tries, because I was only able to make it out to the bay on weekends. But that was fine because Rin and her staff accommodated for my availability and also ensured that my last fitting was perfect. I love my Pronovias dress! It was fitted perfectly and made me feel absolutely gorgeous! Thank you Rin and team! read more

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Wedding dress shopping is definitely overwhelming! I decided I wanted a short wedding dress and I called many bridal shops that told me no, we do not carry short dresses or we just have one. When I reached out to Rin's Bridal, Rin told me that she had plenty. I was very happy! I made an appointment right away. Even though I ran 10 minutes late to my appointment, I was still welcomed with open hands. Rin and her staff, Nina were beyond helpful. Rin was open and honest and did not try to sell me on any dress. My fiance and I are eloping and Rin told me any dresses over $1000 were not worth it. The team allowed me to try on as many dresses as I wanted and did not rush me and my friends out of the store. The short dresses were all stylish and unique and I am glad I found my dress at Rin's Bridal. read more

I could not be happy with my experience at Rin's Bridal. I live in Sacramento and there are a lot of bridal shops there, but I wanted to support a local store in the Bay Area where I grew up. I went to 3 different places before Rin's and this store was 100x better than any of the other places I tried. Rin and Ava were so helpful in helping me find a dress I loved within my budget. They let me try on all sorts of styles and were patient with me as I asked lots of questions. Rin's is the perfect place for brides who aren't quite sure yet what their style is because it provides a stress-free place to try on the wide variety of dresses they have in the store. It's also a great place for people looking for a good quality designer dress without breaking the bank. Rin had lots of good ideas for alterations in order to make my dress exactly how I wanted it, and made me feel like my dress will be in good hands. So many wedding planning things have been stressful because of COVID, but thanks to Rin's Bridal, my dress buying experience was 100% fun and zero stress. I felt very safe visiting the store during a pandemic and unlike some of the other places I visited, I didn't feel passive aggressive pressure from the staff to buy a dress on the spot. Rin and Ava were so sweet and after finding a dress I loved, I came back one more time to try it once more and finally, today, I said yes to the dress! Couldn't be happier with my dress buying experience. read more

Rin's Bridal - I 10000% recommend Rin's Bridal! - Bridal Near Me - San Carlos, California

Don't get fooled by the reviews; they have changed ownership recently, and the reviews are not relevant anymore. My fiancé and I have recently purchased a wedding dress. Within 10 minutes we walked back to the store and asked them to cancel the order. The order was off-the-rack, no alterations, nothing. Staff kindly accepted and told us we will get a refund; so we went on and bought another dress from another store. However, the owner, Irina, emailed us a couple of days later and refused to provide a refund. As much as the staff were nice, she was very rude and unprofessional. It is unfortunate that such an amazing store has gone through such a bad ownership with poor customer service. read more

There was a dress I had been wanting to try on that I saw online and Rin's Bridal came up as a location having a sample. Rin and her team took my measurements and despite me being adamant about the smaller size based on my measurements encouraged me get the larger size. IM GLAD THEY DID, it fit PERFECTLY. The only alterations that needed to happen were the bustle, hem line, and cup pads. Rin and her team taught us how to bustle the dress, streamed and packaged the dress for the wedding. I also used them to preserve my dress (which took a little over two months). I really appreciated that alterations and preservation were both a flat rate up front. Definitely recommend if you are looking stunning dresses within a $1k-$2k budget! read more

Rin's Bridal - STELLA YORK 6648 - White - Bridal Near Me - San Carlos, California

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I bought my wedding dress off the rack at another store and brought it to Rin's for alterations. I was very disappointed with the result. It is a very simple, clean dress, but it was big on me from the start. After I'd already paid $900 upfront for the alterations, it felt like they took every shortcut to get the alterations done as cheaply and quickly as possible. Instead of adjusting the existing dart, they added a second dart, which was basically just the fabric being folded and sewn with no adjustments made to the liner. It looked terrible, and it still didn't fit right, but Rin told me it fit me perfectly despite my qualms. I ended up giving up on Rin and taking it to another seamstress who was able to fix the previous alterations. Maybe it was because my dress wasn't from her shop, but I felt like my opinion wasn't considered and I was overcharged for a poor service. read more

Rin's was the first place I looked for a wedding dress and there was no need to look any further. Not only were the dress and veil selection vast but they also had numerous accessories to choose from. I was debating between 2 dresses and when Rin added a belt to one of the dresses it ended the debate! Not only is the dress selection amazing the customer service is unbeatable. There was an unforeseeable issue with my dress and Rin handled the curveball with such ease, I was in awe. Rin assured me the dress would be perfect and I would be happy, and she wasn't lying. All my alterations were completed beautifully. Her 30 years of experience shows!! read more

Rin's Bridal - Bridal Near Me - San Carlos, California

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I cannot sing higher praises of Rin and Frances. They made me and my fiancée feel incredibly welcomed and provided excellent customer service. Both were incredibly patient, open, and honest. And it means a lot especially if you are shopping by yourself for your wedding. Frances is warm and lovely soul and so so so helpful. Rin is very gifted in what she does she is an amazing seamstress, and is a very kind and accommodating. I will definitely come back for any dress or seamstress needs in the future. Most definitely! Thank you Frances and Rin! read more

Rin's was my first shop and I absolutely loved the experience and decided to purchase my wedding gown here. Ava helped pick out various styles and was extremely sweet and supportive as I tried on a zillion dresses! Rin provided with multiple suggestions on alterations and was considerate about my budget. They also have most designs on their website and they are also open to ordering a dress that's not available in store. Highly recommend trying out Rin's for your special day! read more

Came here to get my wedding dress altered before the big day back in July 2021 (yes this is a long over due but much deserved review!). I was a little skeptical at first since the store looks a little old from the outside. Judging by its apperance, I wasn't sure if I could trust this place with my dress which I had bought from elsewhere. Needless to say, I was completely WRONG! I was pleasantly surprised by the level of service and the friendliness of the staff here, especially Rin herself who made me feel very comfortable throughout the whole process. With 3 weeks left before the wedding day, she was able to help make a small adjustment to my dress in time. The chest area was a little loose and I went in thinking that it had to be taken in, but Rin suggested a cheaper and more time effective option, which was to sew in bra pads underneath. I went with her suggestion and couldn't be happier. The dress fit perfectly and was ready to go with a week to spare! Highly recommend this place! read more

Rin saved the day again!!! I needed alterations for my bridesmaid dress for my sister's wedding and Rin's work was literally perfect, yet again. See the dress in the photo and how it sits perfectly on me. She is such a pleasure and joy to work with and makes the whole process so fun. Thanks a million Rin! read more

Rin's Bridal - Bridal Near Me - San Carlos, California

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I had a wonderful experience at Rin's. I called in November letting them know my wedding is in early February and if it would even be worth a visit. Rin made the appointment and I was helped by Ana. Ana was amazing. She was really patient with me and helpful when it came to pick dresses within my style. I also did my alterations at Rin's. The dress fit perfectly! It was very comfortable to wear. The only reason why this isn't a perfect 5 stars is the bustle situation. I understand I had a long train which made it 'heavy' but that's what experts are for to reinforce and ensure the bustle is correct. My bustle kept falling during my reception. For the amount you pay for alterations, you expect this to be perfect. I was disappointed that all the time my best friend and I spent at the shop for them to fix my bustle and it lasted for no more than 20 minutes. I even had my wedding coordinator and MOH try to fix it and it was still not working correctly and kept falling. By that time I ended up just carrying my train. read more

Rin's Bridal - Pronovias - Bridal Near Me - San Carlos, California

I found Rin's Bridal because they were the only bridal salon in CA that had a specific Mikaella dress. And I'm so glad I did! My consultant, Frances, was amazing! We tried many different dresses, shapes & styles. I found 3 dresses that I loved. She helped me think about my wedding day and what dress would be the best fit for me and the day. Ultimately I did choose the dress that I had gone to see. Frances did a great job measuring me. When I went in for alterations, they only had to hem the dress and add the bustling. I felt beautiful & comfortable on my wedding day! read more

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Rin and her team are absolutely amazing! I'm so happy I'm came here for my dress and would definitely recommend her shop to everyone! Thank you! read more

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Bought my dress from them when I got married, Rin and her staff are wonderful. She gave me such a good deal that I ended up purchasing 2 wedding dresses. I always recommend Rin to my friends and relatives who are planning a wedding. Thank you Rin for making my dream wedding gowns possible!! read more

Rin's Bridal - Destiny by Maggie Sottero - Bridal Near Me - San Carlos, California

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I was in search of a mother of the groom dress this weekend for my son's June wedding. I have cut the timing short and typically would be unable to order one in my size. However, when I walked in the door at Rin's they made me feel like the timeline was something they could definitely help me with. Before I could even go through the racks they suggested two dresses based on my criteria. I chose about 6 other dresses to try on. We ended up liking a few of the dresses I chose, but then when I tried on the two they recommended they ended up being my favorites! Rin was kind enough to call first thing the next day to let me know the options I had for ordering and getting them in my size and in time. The customer service was above and beyond and the follow through was amazing! I have another son getting married next year and I won't shop anywhere else!! read more

I loved the service at Rin's Bridal! We had 2.5 months to plan our wedding and Rin's had a lot of great selections for last minute bridal gowns. I had no idea what kind of dress what I was looking for and when I arrived to my appointment Ava had a lot of selections ready for me to try on, I must have tried on 12 different dresses that day (I greatly appreciate Ava's patience). Even after shopping around at other bridal boutiques Rin's still had the best selection and service and something that was within my budget (very important!) and ended up saying "Yes to the dress" to a Stella York all-lace gown, very classy and beautiful. Awesome that they do alterations and several fittings with Rin herself to make sure that the dress fits perfectly. Highly recommend Rin's Bridal if you're looking for something local, beautiful and affordable! read more

Rin's Bridal - Stella York sweetheart neckline, all-lace bridal gown. Rin taught the MOH on how to prep & bustle the dress during the last fitting. - Bridal Near Me - San Carlos, California

Rin's was the second shop I went to. When I got there, I was very impressed by their selection and my stylist, Ava who was the absolute sweetest. She offered to help me into my dresses and made me feel very comfortable. She was super patient and very respectful of my budget. She picked dresses below my budget, and would ask first if I wanted to try a dress that was above my budget. I never felt pressured by her to make a decision and she reassured me how it was okay to need time to think about it first. Since it was my second shop, she encouraged me to try on different dresses, styles, and material to get a better idea of what I wanted. She was able to choose very flattering silhouettes on me, which was amazing since I am very petite. She took the time to fluff the trains to make sure they sat nicely too. Ava was very insightful on the designers and the type of alterations I would need to get the dresses to be more of what I envisioned. Although I did not end up finding my dress here, I highly recommend brides to come visit Rin, because of how great my experience was working with Ava. read more

Love Rin's bridal! Bought my prom dress here and had to come back for my wedding dress! Thank you to rin and her staff for helping me pick out the best dress for me as well as a dress for my mom!!! You are all so accommodating and very sweet. I will be telling everyone to come to Rin's bridal!! -Alexandra read more

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I said "yes to the dress" at Rin's Bridal I had an amazing experience with Rin's team, and was so happy I found my perfect wedding dress and veil! Ava helped me out and she was amazing! I felt very comfortable around her. She took in my input of what I liked/didn't like and recommended great options! Diana also helped me out with my veil options :). It looked like they had a large variety! I could tell that there were a variety of dresses throughout the store, so any bride should be able to find their dress here :). I highly recommend visiting Rin's Bridal if you're in search of the perfect dress! read more

I went to Rin's bridal with my family to shop for a prom dress. I walked in and I was immediately felt welcome because the staff was so nice. I didn't know what kind of prom dress I wanted but Rin pulled out some different styles for me to try on. Rin and the staff were invested in me and was always patient with me. I tried on many dresses that day and i finally found one that i liked a lot. The store didn't have the dress in my size, so I had to order it. Rin said the dress would come in 2 weeks before my prom(May 5) and it did, so i had time for alterations. After the alterations. My dress fitted me perfectly. I felt so beautiful in my dress. Everyone should get their prom dress at Rin's bridal! i had an amazing experience! read more

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I LOVE RIN! she was a pleasure to work with & by far the best experience of any bridal salon I visited.

Rin's bridal is the best local bridal store I found. Rin herself is a wonderful, kind and helpful lady who works with you to ensure you get exactly what you want and need for your special day. Their service is great and reasonable prices. Even the alterations needed on the dress were done beautifully, skillfully and was just perfect. I recommend any would-be brides to please visit Rin's bridal store in San Carlos. You won't be disappointed. My friends had gone to a few other places in town in the past but they always had complaints about variety, service, price etc. I only wish they knew of Rin before that. read more

Rin has been nothing short of a lifesaver! She has let me come into the store early for appointments and during lunch breaks. She is nothing but supportive during each and every appointment and has listened to everything I've wanted while also offering up her expert opinion. She is patient and kind and easy going and the best person to have with you for such a special occasion! read more

I had an absolutely phenomenal experience working with Rin and the staff at Rin's Bridal. When I was overwhelmed looking for a dress, her staff was welcoming and gave me confidence (instead of pressuring me to make a choice or overwhelming me further). I felt so comfortable and so at home shopping for a dress at Rin's. The ordering process was so easy and they captured the alterations I wanted made beautifully. When it came time to try the dress on and do final alterations, Rin was a seasoned professional. Her attention to detail is amazing and she was so willing to do whatever was needed to make the dress perfect, all while making me feel comfortable. The dress came out beautiful, and working with Rin's greatly reduced my wedding stress. Amazing dresses, high-quality alterations, and a comfortable, positive shopping/store environment? That's Rin's. You won't be disappointed! read more

My sister told me about the last minute appointment she booked at Rin's. I didn't really know what to expect. The place is located in a prime location (smack dab in the middle of El Camino Real). We came in and was greeted nicely. The place is not as big as most bridal stores, but perfectly sized that it's not overwhelming..it was more intimate. Our consultant was helpful and asked what my sister wanted. She pulled some great choices for her and my sister was happy with the selections and she felt well taken care of. After spending half an hour at the store (which is not long at all) at long last my sister found HER dress! The dress is just beautiful! Totally her style. Sparkly and grand! I'm sure her groom will have tears in his eyes when he sees my sister. She will be a beautiful bride! Of course after finding the dress, we need to talk numbers. We wanted to know the total of the dress with the gorgeous veil and beautiful belt , we were then referred to talk to Rin. Rin is just super! She was easy to talk to. She gave us some discounts and really worked with our budget. She made sure that we left happy customers, especially our bride to be. She even gave us these yummy cookies to take home. We are completely thrilled with our experience at Rin's and will continue to support her business. read more

Rin's Bridal - Bridal Near Me - San Carlos, California