Went there twice and both time a little after 5 pm. They are closed after 5pm. Bank hours?read more

Camer here and the employees claim the "system is down" and purchases can't be made until tomorrow…read more Ok, then why is the full staff still standing there? Sounds like BS.

Came into my local Napa store looking for a more accurate pain sample for my vehicle. Normally, I…read morego to Kragen or AutoZone. Nothing against them, but I needed a bit more of the professional touch to match instead of a generic sample. I walked in and it seemed pretty relaxed and quiet. The two employees were sitting at the desk and I did t get an initial greeting. They were on the computers and I immediately thought, there's no customer service here. I should go! But then one of them said hey! How can we help you. So, I lowered my guard. I explained what I needed and he introduced me to Paul. He was the man when it comes to paint and other needs Paul was super cool! He was professional, engaging, and definitely an expert in the paint department. He gave me some really credible sound advice and helped me out to do the best paint match he could. He had really solid customer service. Not what I expected when I first walked in. Although I never imagine Napa being a place to go for car Sevice and help. Now I know. Although, I am so used to going to AutoZone and Kragen. I would love to make this location my go to for car and automotive parts that I need when there's attention to detail needed.

10/2/24 Needed new windshield wiper blades…read more Bob was great in getting me right ones and making sure they were installed correctly. They are not allowed to do the work but he guided me do u am very appreciative. I will only come here for auto parts and needs. Knowledgeable, helpful, friendly service! Thank you

Best place to get your auto parts. Very helpful and if you need a part that is hard to find,…read morethey'll get it for you. I needed a starter for an old Honda and they said if they can't find it they'll send mine out for rebuild. Awesome! They found my part and was shipped the next day. Thank you Kris!!!!

Ahhhhh the good old days of going to an autoparts store and talking to someone who actually…read moreappreciates vehicles. My son has 91 Acura and we needed a clutch plate, a simple thing most of the time, except, Acura made a spline size change mid year and getting the right size has been a non-stop hassle. Forget trying to explain it to some kid who barely speaks english, or getting them to keep trying because they mis boxed the part (Common for this particular thing). Enter Youngs Autoparts. First up, Larry does the natural thing a real car guy would do, He gets out the calipers and measures the old spline. Then the girl behind the counter (I can't remember her name) tripple checks and orders the part. all while a little country music is playing and conversations are going on Even with that, the part is wrong... Enter Scott, who CALLS ME BACK!! Tells me, I'm gonna double check the next box that comes in and keep double checking till we get the right part. He says " this has to be a mis-boxing of the part so we'll just keep on it" Sure enough second box comes in, same part numbers, different part. I know I've been 5 staring things quite a bit but that's only because I don't think to YELP unless I reallly Love / Hate something. Don't come rolling in here in some big Ol hurry, This is old school. Come here if you appreciate a conversation and great service. Highly reccomend

Alan is the best, he never fails to get me exactly what I need for all of my oil and filter needs!…read moreCome to this location if you need the best oil on the market, AMS oil of course!

Allen is very knowledgeable and takes his oil work very seriously he'll help you with whatever you…read moreneed and of course Amsoil is the best oil out there! Best customer service ever!

I came in to get my car battery replaced, and Stanley was very nice to help check the type of…read morebattery with the model of my car to make sure they're compatible. He offered to switch out the battery, and was very friendly. He answered any questions I had and even changed the battery in the rain! Super kind of him, explained the warranty and everything. Would come again with Stanley's help for anything!

Needed a new battery for my mom's car and stopped by this AutoZone. One of the guys working (wish I…read morecaught his name!) really went above and beyond. Not only did he help us pick the right AGM battery (Duralast 51R), but he also let us borrow a 10mm wrench so we could swap it out ourselves right there in the lot. He was super chill and patient -- didn't rush us, didn't make it weird, just genuinely helpful. It's little stuff like that that makes you want to come back. Appreciate the good vibes from this crew!

I don't have enough words to describe the level of expertise and customer service I received from…read moreThe Rack Spot. With a family of five and now traveling with extra sports equipment, cramming everything into our SUV just isn't realistic anymore. We already had crossbars and tower attachments, but weren't sure they were the right fit. We were considering a Thule storage box but didn't know which size would work best, so I brought to them a mix of borrowed parts from friends to test things out before buying. Mike was incredibly helpful from the moment we arrived. He walked us through Yakima vs. Thule components, explained the differences and similarities, priced out multiple options, and made sure we understood exactly what would fit our vehicle. He also let me know that they price match if that was a concern for me. He was patient, thorough, and genuinely invested in helping us get the right setup. After realizing Thule was the better direction, I returned for updated estimates -- and again, Mike delivered exceptional service. The day before our trip, I went back to purchase the Thule towers, and JP provided the same top‑tier experience. He showed me how to assemble everything, made sure the locks were installed correctly, and ensured I felt confident using the equipment. I'm truly grateful for the expertise, honesty, and customer care The Rack Spot provided. If you're considering bike racks, storage boxes, or any vehicle rack system, I highly recommend this shop. Their knowledge and service are unmatched.

Believe all the super favorable reviews, they are all true!! My super favorite trusted bike shop…read morein Los Altos had recommended a very similar well-regarded competitor (based in San Jose) to get a hitch, bike rack, and installation. It turns out my Infiniti QX 50 can only take one hitch and only one bike rack, so options were pretty limited. After getting a solid quote from this competitor for all three (but pricey in aggregate), I called The Rack Spot just as a reality check. Will picked up the phone and I was blown away by his customer service and the shop's pricing! Without knowing who I had already talked to, Will freely offered pretty good discounts on both the rack and hitch as part of their normal pricing policy, but he then gave me some market color on the Curt hitch I was looking to buy. He went a further step by suggesting that I just order the hitch on my own online and coached me through it, since the shop had just gone through a really steep price hike and it would probably be cheaper to get it my own. I also needed it installed quickly for our trip a week from now, and Will helped me manage the logistics to ensure everything would work out well and placed the order right then and there (the other shop only puts their orders in on Mondays, so I would have had to wait 5 days). All in all, I saved $700 by going to these guys ($1900 elsewhere), so I will be referring everyone to The Rack Spot from now on!

Worst installation crew I've ever met. Product ok but installation yeah Renee is Rude &…read moreinconsiderate!

Simple online order process. Sam, the office manager, called and scheduled an install within a…read moreweek. Installer came, installed "kill switch" system under two hours. Cleanup by the worker was not great, but the office called to get an experience assessment and I advised of the mess left behind. The office was very receptive to this and we ordered another switch for our other vehicle. Unfortunately, I cannot show you a photo...

Part of an MSO now, and due to the memory of my experience with them, I did not choose them as a…read morepaint supplier. Shows you how a bad experience can still be remembered years after. I call from time to time for random things and the courtesy on the phone is still not great. Corporate should call in once in a while...

I was looking for fine sandpaper to do some touch up work on my car. Finishmaster had just what I…read moreneeded. Their store is clean and organized and the staff was very friendly. Even offered some great tips for prepping the area.