Rio Secreto was an amazing experience! I went to Cancun for a girls' trip, and honestly, I was very nervous because I didn't know what to expect. I tend to get anxious about new experiences, but I always try to push myself--knowing I'll be happy I did afterward. When you arrive, check-in takes place in a hidden, lush area with benches. A short video plays so you can get an idea of what Rio Secreto is all about. After that, you check in, sign your waivers, and meet your guide for the day. We totally lucked out--our guide, George, was incredible! The guide makes all the difference. George was full of life, personality, and knowledge. He truly immersed us in the caves and shared so much about Mayan culture. I can't say enough nice things about him! Your guide then takes you by van to the Rio Secreto caves, about a 15-minute drive on an unpaved, natural, and bumpy road. I don't get carsick, but if you're prone to it, you may want to take something beforehand. The ride itself is scenic and surrounded by lush greenery. Once you arrive, you'll find lockers, showers, bathrooms, and seating areas. Be prepared to remove all jewelry, as it's not allowed in the caves--the water must remain pure. You'll take a quick shower before putting on your wetsuit and water shoes (they provide them, or you can bring your own). You'll also wear a helmet with a light. The facility is extremely clean and well-maintained. I was genuinely impressed by how often they sanitized the equipment, floors, and bathrooms. Once you're geared up, you take about a 10-minute walk to the caves. Before entering, you'll participate in a beautiful Mayan ceremony meant to cleanse your spirit--and take a quick group photo. Important tip: You cannot bring your cell phone! Let it go and just enjoy the moment. A photographer will take pictures throughout the tour, and trust me, it's worth it. Walking and swimming through the caves while listening to George share stories about the Mayans, the legends, and the discovery of Rio Secreto was truly magical. The water is cool at first, but you get used to it quickly. Floating through the crystal-clear water surrounded by stunning cave formations took my breath away. After the tour, you're treated to a delicious meal--including handmade tortillas! An amazing day and an unforgettable experience. Highly recommend Rio Secreto! read more

I don't even have the correct words for this trip. Let's start at the beginning of the trip...We chose the Rio Secreto Classic Tour. Cost was roughly $109 usd per person. We got in touch with Lomas Hospitality and set up the tour with them. They got us our tickets and told us when to meet the driver from Rio Secreto. This all happened as per normal and we took a short 20-30 minute drive to get to the location (we stayed at El Dorado Maroma). You get a wrist band when you get to the reception area (our driver got ours for us) and then you're told to go to the area where everyone is sitting and there is a person at the podium that asks what language you speak so they know which form to have you fill out. We are English speakers so we filled out the waiver and handed it back in. A quick 5 minute wait and they let us know that our guide would be Guillermo (Memo) and we learned Charles was our photographer. There were 10 of us in our group and Memo let us know what to expect and what was coming up. He let everyone know we'd need to change into our swimwear, get their water shoes on (they have some there if you need them), and lock our things in the locker (each couple/family received a lock and key to wear on the wrist). There were restrooms and changing rooms for whatever was needed. We then met out front and were told that we needed to rinse off to get the oils off of our skin so as to reduce the damage to the cave we were going to be traipsing through. He also let us know that when we got done with the rinse (it is all outside), at that point, if we would like to wear a wetsuit, just line up and they'd get that for us. My husband and I chose to go without the wetsuits, while the other people in our group chose to wear them. Every person MUST wear a life vest and a helmet. No way around it, and it is a darn good thing! They also offer a PVC walking cane/stick for people that wish to have it. I'm going to highly suggest that if a person is even a little bit wobbly on their feet...use it. We then took a short 10 minute walk to the cave entrance after some pictures (Thank you Charles!!!) in front of signs and other things, we started the tour. There is a good reason this is considered in the top 10 of National Geographic. I can't even explain in words how amazing this whole trip was for us. The knowledge that both young men had regarding the cave, its exploration, how it is created, the animals inside and out...they were amazing. We walked, we swam, we crouched, we enjoyed, we were in awe of the beauty of the system itself. You DEFINITELY need the helmet (crouching isn't always fun when you get older or are taller and you will bump your head), and the life vest (swimming is awesome, but floating in one area and looking up at everything around you takes your mind from treading water and you MUST see everything!). We saw bats, we saw blind cave fish, we saw tiny catfish, cave crickets, we saw isopods, we saw 1mm shrimp, we saw stalactites, stalagmites, fossils from corals, tailless whip scorpions, isopods, and beauty. So much beauty all around us. And it is cold water...70 - 75 degree's Fahrenheit was about normal apparently. It was cold but when you're in it, it isn't so bad. This is a must if you are in the area. 100% After we finished the tour, you can buy the photos they take ($120 usd) and there is a buffet style meal for you if you wish. The soda's need to be bought in the gift shop (on the side you came into the meal area) and are 1 for $3.00 or 2 for $4.00 each, they obviously can change that. The photos are delivered electronically, and I know our guy did phenomenal for us! A ride back to our resort and we were sad to see it go. I wish my words could be more descriptive, but you should just go and see it for yourselves. It is a whole other world down there. read more

My first time in Cancun. I heard many great things about Rio Secreto had a wonderful time ... Highly recommended our guide was Ricardo he did great job explaining everything very friendly and informative. Thank you Ricardo read more

Rio Secreto - Tours Near Me - Chacalal, ROO

HIGHLY RECOMMEND!! GUIDE: "FINNICK" - WAS AMAZING! Awesome job bud... thank you very much. This place is first class and very professional. We did the "PLUS" tour and it was worth every penny. Make sure and wear closed toe shoes. Total trip is about 5-6 hours. Every minute is fun! Zip lining, biking repelling and the cave tour is awesome! The water is cold but very refreshing. Everything was great. read more

Rio Secreto - Tours Near Me - Chacalal, ROO

My favorite excursion in Cancun. This is a must do while in Cancun area. We were picked up from our hotel and had an amazing day in the cave plus lunch plus a visit to Tulum. Our guide Jorge was the best. He was super fun and very knowledgeable. Inside the cave is super cool. The water is cool and refreshing. I chose to not use the wetsuit and so glad because the water felt amazing. The water is crystal clear and the inside of the cave is so beautiful. Would definitely do again. read more

Rio Secreto - Tours Near Me - Chacalal, ROO

See all

This was the best thing we did in the trip. Our excursion included seeing Tulum then visiting Rio Secreto. It was the perfect temperature and I highly recommend picking up a walking stick for the cenote. The cochinita pibil was the best on this vacation. It was so tender! Definitely give it a try. Our guide and photographer were both fantastic. read more

Rio Secreto - Tours Near Me - Chacalal, ROO

I wanted to try some activities other than just the resort and the beach. So I booked this trip through my hotel concierge in the front lobby. The drive from Isla Mujeres to the location was about 1.5 hours in a crowded van. Then when you got there they divided you up in to groups depending on your primary language. Then you had another 15 -20 minute drive in a van over rough bumpy roads that they described as a "Mayan massage". Then you picked up water shoes and a wet suit that was included in the ticket price. I would advise you bring your own water shoes as the ones I was given had holes in the toes and rocks got in. The actual underground portion was very dark with only your head lamp to see by. The pictures they take are the only time you see the cave lit up like that. The walk/hike felt very unsafe with several sudden drop offs and slippery areas that was passed down verbally down the line of people. I would recommend all ages taking the walking stick offered at the beginning. I did not have one and wished I did. The lunch at the end was in a little buffet restaurant and was just ok. Overall my curiosity was satisfied but it was too rough and dirty to recommend or do again. read more

See all

On a trip to Playa del Carmen for a wedding, I was looking for an adventure. Rio Secreto is listed at the top of the list of the top attractions in Playa on TripAdvisor so I made a reservation online well in advance. They picked me and my mom up from the resort on the day of the adventure. Here's what stands out about Rio Secreto. For the most part, it's a cave. I've been to several caves over the years and they're cool. Rio Secreto was the most elaborate of them all. Why? The majority of it is under water. Once you check in, they walk you through some instructions and you have the option of changing into a wet suit. Which I highly recommend because the water is pretty cold in the cave. You're also required to wear a life vest and a helmet. From there, your group (in our case, four total (myself included)) along with your guide hop into a car. You then drive through the jungle until the stopping point where you have about a ten-minute hike to get to the entrance of the cave. As part of the experience, you witness a Mayan ritual to bless you before your adventure as the cave is on Mayan land. Once entering the cave, the adventure begins. Getting through the cave takes about an hour and a half. During it, your guide will teach you how the history of the cave, the formations inside, and make sure you're safe. There are parts of the cave where the water is ankle deep and parts where you're wading over water above your head---and everything in between. It is definitely for the adventurous type and I loved every single minute of it. And you'll get a workout from the walking and maneuvering through tight spaces. After your adventure, you shower and change, and then have a buffet lunch. The buffet lunch isn't the greatest buy hey, it was the adventure I was there for. There's also a gift shop you can check out before they take you back to your hotel. Our host was exceptional. Friendly, knowledgable, and accommodating. This is an experience I will remember forever. read more

THIS DISHONEST COMPANY IS RUN BY CROOKS AND LIARS! They advertise false information on these travel sites to get clients to book their tours and disappear after they have collected your money. I purchased tickets for the Cancun/Playa del Carmen Rio Secreto tour via GetYourGuide.com. We selected this tour because it stated on the website that pick up would be available Monday, Wednesday, and Friday in the Costa Mujeres area only. We were staying in the Costa Mujeres area, and our tour was on Friday so we thought everything would be okay. We contacted Rio Secreto right after we booked the tour to arrange pick up. That is when they told us they would not be able to pick us up, and they were not even doing pick ups close to the area. They didn't offer us any alternative and when we requested a refund due the incorrect information advertised, told us he was not able to offer a refund without any explanation and ghosted us. Because of the lack of transportation, we weren't able to go on the tour and felt very scammed. After several emails, they continued with the scam and replied that they would not offer a refund and turned it around on me as if I booked the wrong tour. This is the worst experience I have had with any company. read more

See all

This is a fabulous experience ... but be forewarned that it is physically taxing. The agent who sold me the tour kept assuring me that we would only be underground "un poco," but this a 90-minute adventure entirely underground, through rivers and lakes. Not for the claustrophobic! I'm 69 years old, in great shape, but walking down a slippery jungle path in water shoes, in a wetsuit, wearing a flotation device, wasn't easy. The tour through the caves is magical, but by the time we emerged, I was cold (even in the wetsuit) and utterly exhausted. Also, I did lose my footing at one point and cut my leg on a rock. The guide was terrific. I was never in actual danger. But this isn't for everyone. read more

We thoroughly enjoyed our tour through here. Our guide Mely was very friendly and gave us a good amount of information. Thr tour was a lot of fun. We really enjoyed ourselves. There were spots where you are in knee deep to hip deep water. And a spot where it will be shoulder deep but it's really more for swimming. They do offer you water shoes to check out for free. But unless you want to wear used wet shoes, you should bring your own if you have them. They also do offer you a wet suit. It's optional though if you would like to use it or not. We opted not to but many.folks did use them They serve you a lunch after. We really enjoyed our lunch. There was salad, fruit, lentils, rice, black beans, fresh made corn tortillas, and some various meat. I personally found it to be quite a spread. I was thankful there were vegan and vegetarian options. There is a walk to get to where you will go down into the caves. Probably 1/2 mile? So you will want to make sure that is also something you are capable of. The jungle walk was very beautiful though! read more

Such a once in a lifetime experience to hike, explore, and swim through one of the oldest (millions of years old) cave systems in the Mayan Riviera. Mesmerized by the crystal clear blue fresh water, stalactites, stalagmites, & myriad of geological formations. LOVE LOVE LOVE!!! read more

See all

I want to give Rio Secreto five stars for how much we loved our tour through the "wet cave" cenote -- David our guide was very attentive to delivering interesting natural-encounter information, cultural value, safety, and enjoyment. We've visited on vacations many caves over the years (the Rio Secreto caves have many stunning natural features) and were excited going in that the tour was small, a worthwhile one-hour-ish length, and well-reviewed. The water aspect really takes the experience to another gorgeous, and at-times semi-spooky level. And kudos to the few reviews we had seen in advance that said how helpful quality walking/hiking stick gear is for the uneven footing inside, because wow are we glad we packed them, and wow, did they help us-- and far better than the PVC pipes they well let you borrow for free. (PVC plastic just doesn't have the secure grip you might need. We did. That said, David really worked to help give all members of our tour a helping hand through the slipperiest spots.) After taking the tour we semi-understand their reasoning for not allowing visitors to take cameras along on the wet tour for potential gear loss, safety, and delay to the flow of a constant stream of small tours. Yet the website says (even as I write this) that cameras are welcome elsewhere. Yet we were told we couldn't use our cameras or Go-Pro through the "Plus" experiences of the dry cave, on the hike-about, riding the bikes through the jungle, or rappelling into a different area of the cenote cave network. This left photo memories largely dependent on the end-of-tour shakedown: Being rushed thru an average- to sub-average buffet lunch because first they worked hard to pitch us first to buy a $130 package of mostly amateurish snapshot-level photos (or "only" $30 for any one photo) was a tragic insult to goodwill. They probably could have persuaded us into spending $40 or $50 on overpriced photos to back up the good memories we otherwise made. Instead they err in favor of extorting maximum price out of the very few who appear to pay for it. And this is after you get the numerous signs and pitches to donate tips to the tour guide (who we thought deserved it); the photographer; the Mayan blessing-giver; the drivers (who drive bouncy-seated vans so fast you feel like you're stuck in the live-action video game of Temple Run); and extra for preservation of the site itself (which apparently our $65/person tickets aren't enough to do). An otherwise beautiful and memorable nature-forward day of activities left us feeling like a kind of death from a thousand cuts-- though not nearly as profuse as we got sliced for tips on our Chichén Itzá tour. read more

Rio Secreto is located in Playa Del Carmen. If you book through their website they have a ton of different options that include transportation from hotel, etc. We booked the basic tour with transportation from Cancun for $109. Our tour guide was Gustavo and he was nothing short of AMAZING. He took care of us and made sure we had a great but safe trip through the mayan caves! The mayan caves are 65 feet underground and over 25 miles long. The general tour was about 2 hours under ground and was grueling but amazing at the same time. We were required to do a mayan ritual before which was basically asking for safety and no injury within the cave-- not going to lie made me nervous and was thinking what are we getting ourselves into?! Plenty of areas that are rocky and will have you second guessing yourself but with mind over matter then anything is possible! Tip: wear your bathing suit upon arrival! They will provide water shoes and life jackets. This activity can be done with non- swimmers just let your tour guide know and they will take care of you! Also be prepared to hop into a cold shower before entering the caves to prepare you for the cold water. Otherwise, enjoy! Do not recommend this activity if you are not fit for hiking or afraid of enclosed spaces. read more

See all

To say this was spectacular is an understatement! I HIGHLY recommend this tour! I was so afraid it'd be too cold, too buggy, too something...it was perfect! Ana the tour guide was hilarious and so attentive to guests, guests were fantastic, the tour was beautiful and educational. I hope you'll give this a try! I did the Rui Secreto + Mayan Ruins tour and honestly would have been just as content with just Riu Secreto. The Ruins made for a very long, hot day. Lunch after RiU Secreto was quite the treat too! I never knew cactus was so tart! SO good, and the lime soup was SO good! As a lime lover, I hope I can recreate this at home! I took my own wet suit and layered on one of their as recommended, and temperature was just perfect one you get in. A little nippy at first but it quickly dissipated and being in water actually felt better than when out. I do recommend taking your med. for motion sickness if needed as the ride in and out of the area is a bit bumpy. read more

See all

This was an amazing excursion recommended by our travel agent. We did the cenote experience with a trip to the ruins in Tulum. We got the chance to tour a cenote and cave with opportunities to swim in the natural water and had a pretty good lunch buffet. Our tour guide Eron was very informative throughout the tour and also gave us helpful travel tips due to Mexico having a "dry" law during our trip because of the presidential elections they had during our trip. He also gave us time to purchase souvenirs and ensured that everyone was safe throughout the tour. I would highly recommend this excursion experience for anyone who loves swimming and trying new things. read more

This is a MUST SEE!!!! I cannot say enough great things about this experience... Buy the Plus experience... if you have a car - do not sign up at your hotel, instead purchase tickets online or via phone. You get to ride bikes, rappel down into an underground secret river... the longest in the world and see stalactites and stalagmites that you cannot imagine! So cool ... waters great, you will get a spring suit from them and water socks. So much cool stuff to see... The guide makes all the difference. Lucilia was ours, Lu for short. She knew her stuff was friendly and open, Loved this. It takes more than a minute, about 4-5 hours but don't let that stop you. read more

See all

we were picked up right on time from our resort staff was great, our guide Alberto was fantastic spent plenty of time with our group, helped everyone make the tour easy. 5 star easily read more

While in Mexico we wanted to do something new. Saw a brochure for here and thought this is it! Booked it and the next day in a taxi to the excursion. The caves were great. Our tour guide was fantastic. Personable, friendly, fantastic English. Took time to explain everything to us. Really a gem. Sadly I cannot remember his name, but was a great experience. The cave water was cold, but refreshing. The tour was about an hour and we saw catfish, got to use this clay on our hands, see some bats. Really great. Would do this again. What I wouldn't recommend was the lunch. Honestly was some of the worst food I've ever eaten. Not embellishing, not being dramatic. It was horrible. Everything was cold. The meat, the potatoes, the beans, the tortillas, all cold. Past the dangerous temperature for human consumption, it was just terribly flavored. Nothing was edible. Just skipped lunch, despite it being included in the price it wasn't worth it. Second part of the tour was Tulum, which was great as well. Tour guide was awesome, talked about everything and let us out on our way. Wish like hell I could remember his name to give him a shout out but it's okay. Good dude. Rio secreto, amazing, food terrible, Tulum amazing. Summed up. read more

It was amazing. Lunch not so much. This activity was offered through MSC and included all transportation including ferry to and from Cozumel, and bus ride to the park. We had such a good time. Guides were great and the photos were good but too pricy at $140 for the digital package or $30 for one digital download. Total time in the cave was about 2 hours. Each group was small with only 12 people in your group with one guide and one photographer. Highly recommend!!! read more

Let me explain why 1 star. First of all, the area itself is amazing and worth seeing - but this company did not build it, they only capitalize on it. They do not allow to take any cameras (even phones) inside, explaining that this is due to safety or that it's too dark - both of which is a completely false. The only true reason is they want to sell you photos their photographer takes, for $30 US dollars a photo(!) or $100 USD for a set, which is absolutely outrageous. Scammy. The food buffet is extremely basic, worth maybe $10-12 The staff in general is nice, and our guide, Maurite, was excellent. read more

If you are wondering if you should book this excursion, you absolutely should. I can't describe how beautiful this experience was. Also, if you have Diego as your guide, GET READY FOR AN INCREDIBLE TRIP! Diego was a superstar. He was funny and so, so informative. He told us about the minerals and wildlife and Mayan culture and language and probably a million other things I'm forgetting, but this dude was awesome and I can't say enough good things about him. Bring some cash to tip your damn tour guide! They deserve it and earn it!! ANYWAY. The day starts by watching a little video about Rio Secreto, and then everyone gets a locker where you put everything you brought with you minus your bathing suits. You then proceed to take a very cold shower to make sure all the lotions and deodorants and whatever else you have on your body are gone. The water you go through is a source of drinking water, so it's important to keep it clean! After the frigid bath, you get life vests, wet suits, water shoes (they're free - despite what the welcome video says), and helmets, and then off you go on a little jaunt to the cave entrance. When you first step into the water, it feels cold. However, it quickly stops feeling cold and even starts feeling nice! The whole excursion in the cave lasts about 70 minutes. There are places you can walk, and places where you float. Everyone's helmet has a lamp and the guide has a bright flashlight that he uses to illuminate the water so you don't knock your kneecap off on a stalagmite. You may see bats. You may see catfish. But you will absolutely see some of the most beautiful things you'll ever have the chance to. Note that you can NOT bring your phone/take photos. However, there's a professional photographer that follows you the whole time. If you want to buy a USB with all the photos on it, it'll cost you $99.00. TOTALLY WORTH IT! Just factor it in. After you get out of the cave you then have a nice Mexican lunch! The food was damn good. I mean, better than one of the meals we've had at our resort! I really could go on and on and on and on about this whole trip. I'm still so euphoric from it! Message me if you want to chat, but know this is an A++++++ experience!!!! Plus most of the money you pay for a ticket goes toward conservation efforts. PS Did I mention Diego is a Rockstar? I LOVE YOU, DIEGO!!!! read more

Breathtaking! A must visit is you come to this region. Only discovered in the last two years, it is so amazing you will look forward to another visit. Our guide Milo was very informative. He knew the history of the owner, the area and was able to logically answer our questions. We would recommend this excursion 100% read more

Wow and wow and wow! Worth every penny ($79). This is a privately owned natural wonder. A big portion of your ticket price will go towards purchasing more land that has these caves so it can be protected from non eco conscious touristy trap companies. We felt safe, the gear for the cave hikes and swims was up to date and clean, the photos were super cool, the guide was knowledgeable, the buffet was phenomenal. Might just have to do this again next time I come back to Mexico! read more

Rio Secreto - Tours Near Me - Chacalal, ROO

We took the ferry over from Cozumel ($27 pp round trip) & taxi to Rio Secreto. So much fun & we learned a lot! Unique experience & wonderful guide. The buffet was nothing special but we weren't there for the food. The ferry is super modern & clean- we enjoyed riding back at sunset. Highly recommend! read more

Rio Secreto - Sunset from the ferry - Tours Near Me - Chacalal, ROO

The experience itself is incredible... be prepared for a bumpy van ride going into and out of the excursion, but besides that, everything from start to finish was great. Such an incredible experience. Definitely from a physical exertion standpoint a rather intense day between the caves and touring the ruins, but totally worth it. Pace yourself and drink water! Also our guide Deanna(sp?) was awesome! read more

Paulina made this excursion. That's really the gist. My husband and I are enjoying our honeymoon, and she was SO attentive and taught us all sorts of stuff. She made me feel comfortable, confident, and grateful. She helped us through safely, and held our hands (literally) when we had rough parts to get through during the excursion. I couldn't imagine our excursion being led by anyone else. I will absolutely be recommending HER to all of my family and friends!!! read more

Great tour if your up to walking and swimming in underground cave. Exceptional experience with knowledgeable guide and photographer to capture your experience, Edwardo did a great job with his camera. Stefani, our guide, made sure we were doing okay as we were the eldest of our group and a little slower. You have to be aware of your surroundings as the footing can be tricky and space limited in some areas. You walk and swim with time split pretty evenly between the two. Well worth the visit if you are in the area read more

Rio Secreto - After our day in at the cenote - Tours Near Me - Chacalal, ROO

unique spelunking, swimming and hiking tour. Took just over an hour of exploring and fully led by a guide with a photographer capturing everything for you since you can't bring a camera into a watery cave. There was one hairy spot at the end which would pull out the claustrophobe in some. Felt safe except for that one spot. The views are absolutely amazing and make this a very worthwhile experience. read more

Rio Secreto - Tours Near Me - Chacalal, ROO

See all

I can't swim. But I still love adventures. This is an underground cave that has stalagmites formed under in it. My tour guides were amazing! Imelda and Belen made sure I was comfortable before even going in the water. They were very informative with the history and the wildlife inside the caves. I did the half day tour without the bikes and atvs but lunch was included! It was very delicious. I enjoyed my tour today and it's gonna be in one of my favorites memories here in Mexico! read more

See all

I want to start off saying that the national reserve is worth seeing, but I must warn everyone that they lied to us just to make a purchase. When I first inquired, about coming to rio secreto, I spoke to a sales person who told me that if we had 20 people in our party, they would make two groups, but when I was ready to book. We were looking for something that would keep us all together. It ended up being 14 people... so upon booking I spoke to 2 different sales associate (which I have screenshots) and they BOTH reassured me that they would be able to keep us together (as a group of 14). They pressured me into buying at that second... just to make a purchase. They also told me since we had a big group... it would be a private tour. They also told me that transportation was included... then all of a sudden it was another fee. Upon arrival we were told we had to separate... and I showed them the screenshots and they didn't seem to care. I have no problem with their rules, but I do have a problem with them lying several times. We ended up being split into 2 groups. One group had 7 people the other had 7 people PLUS 2 random people. Our private tour was no longer private. Upon checkout they try to sell you a photo package, and we're promised a discount for being split up. One of the employees tried to help us with that, and JAZMINE was super rude to our group because we wanted to discuss amongst our group... if we were going to make the 150$ purchase. Jazmine should not be in sales... if she wanted to be so rude and pushy! Our two groups ended up having a great time, because we have fun regardless. The national preserve is beautiful and our two guides... Aaron and Sarah were very sweet, and knowledgeable! Transportation is a bit bumpy and the vans are basically a bouncy sauna... so if you get car sick. I WOULD stay away from this excursion. Overall it was a fun experience, but I'm giving it 1 star because of the lies and disconnect between buying and actually arriving. Stop lying to your costumers. read more

Great time with our guide, Santi, who speaks 5 different languages. Other reviews were great with description of tour. About $109 pp and 5 hours from our resort in Riviera Maya. Small video followed by wet suit and shoes, short walk, then caves. Really pay attention during your tour. Advice to use walking stick to probe depth of water was great to avoid mishaps. Nice to float a few times and just check out the beauty of the caves, especially the fungus areas which are white and glisten, and are a healthy part of the caves. Lunch was ok. Liked the tortillas and chicken, as well as pickled onions and sauces. Pictures will set you back a bit, but they day that the proceeds benefit the preservation of the caves. Great change of pace for our chill beach vacay. read more

Rio Secreto - Tours Near Me - Chacalal, ROO

See all

This is your one "do not miss" adventure if you're in the Cancun area. Our guide Caroline was super friendly and knowledgable. She speaks English and Spanish beautifully. We paid for the Plus package which included: *dry cave tour - nice prelude to the "wet" tour *1.5 mile bike ride - easy dirt road, watch for the potholes *rappel into a dry sink hole. It's only about 50 feet. Short and fun if you have never rappelled *underground river tour - the most fabulous and beautiful experience. You will see stalactites and stalagmites galore. * buffet. Really good and you will be soooo hungry after all the activities. This park is becoming commercialized at a very fast pace. Although they try to preserve it as much as possible, we have noticed a big difference in just one year. The cruise ships docking in Playa del Carmen offer the shorter tour with the underground river only so you can only imagine the sheer number of people visiting. This will take a toll on the caves so the sooner you visit, the better. read more

See all

This visit was absolutely worth it! Rio Secreto is located near Playa del Carmen and about 1 hour drive from Cancun's hotel zone. It's a straight shot down the 307 and if you're renting a car, you can go yourself, rather than booking a tour. We drove here and paid for the tour at their ticket office. Rio Secreto is a semi-flooded limestone cave system filled with stalactites and stalagmites. The tour is filled with wonderfully picturesque sights and the guide Victor was knowledgeable, friendly and helpful. They supply you with equipment (spelunking helmet, life jacket, wet suit, shoes and an optional cane, which I recommend you take), and lockers to keep your stuff safe while you are on your tour. The cave system was only discovered in 2004 and has about 38 kilometers (24 miles) of caves in the system and about 10% are used for ecotourism. You're not allowed to take any cameras or photographic equipment, but a photographer accompanies your tour. They give you the option to buy a digital copy of the photos: $99 for all the photos, which include about 40 photos taken of your tour and about another 40 photos taken of the caves and the wildlife. You have the option to buy individual photos for $24, but I'd recommend the whole package. That comes out to about $1.25 per picture. I saw that most people who gave this a low score was because of the price of the photos. This is a once in a lifetime experience in a private cave system. The price is not exorbitant compared to the costs of many attractions in the Cancun area. The tour lasted several hours and a meal was served at the end as well. If you don't think that it's worth it, don't go, but you'll be missing out on an incredible experience. read more

See all

Dany S was the best tour guide we could have gotten!! He was hospitable, knowledgeable, and overall the best personality my boyfriend and I met here in Mexico. He made our experience phenomenal and we would absolutely come back. The caves were a beautiful sight, tequila shots at the end were the cherry on top! (Photographers were great it is 25 USD a photo or 100 USD for all so I suggest take as many pictures as possible and buy the package!) read more

Rio Secreto - Tours Near Me - Chacalal, ROO

While I was away on vacation my girlfriend and I decided we would check this out. We have done crystal cave tubing in Belize before and had hoped to have just the same amazing experience here, and we weren't let down. This is truly a wonder to see and is worth the money to witness. It's truly breath taking to see, as is the water you get to swim through (it's shockingly refreshing!). When we arrived we filled out some simple paperwork then we were assigned our tour guide. I think he was the best, but I might be biased because we share the same name. Joshua was an awesome guide and very informative but in a humorous way, not boring at all. The cave itself is quite amazing, the only downfall is you can't take your own belongings down, such as a camera to take pictures, but they do have someone that takes pictures for you. The tour itself takes a decent amount of time so you don't leave feeling like you didn't get your monies worth. At the end of the tour you're treated to a shot of their Mayan alcohol that involves honey. Apparently it's difficult to make, it tastes like licorice and it's delicious. Bought a bottle to take home! They also treat you to a meal at the end as well before taking you back to your resort if you're a tourist like we were. If you're here on vacation and debating whether or not you want to do this, trust me, you do. I would do it again. read more

Really unique and beautiful experience. You're taken care of through the whole process: equipment and explanation and the science and history. We loved it. read more

Very nice experience ! Our guide was Alfredo he was so knowledgeable and super incredibly amazing !! He explained everything in detail and showed us incredible views , he took his time to explain everything from the insects to the tree roots . It's a very unique experience , it's very earthy and there's a sense of calmness to it , definitely a must !!! Btw I recommend taking a he stick they offer you will not regret it . The suit is also recommended if your a chilly person . read more

One of the most amazing things I have ever done in my life. it was one of the best days of my life I was in true awe. The serenity. The beauty. The peace. It is a must do. There are 5 different paths you can do. I can't wait to do all of them. You take a 5 mile drive into the jungle. The path was full of these butterflies that look like leaves. The vans they take you in are air conditioned and semi comfortable. The drivers are fun and safe. Be prepared to put on life jackets, a helmet with a lights, used wet wetsuits and used wet shoes. Yes it is still worth it. They do seem to rinse them off. You will rinse off in a shower to bring down the PH of your skin. We did path Allegre. It was a walk and a swim. You will see, stalagmites and some really amazing rock formations. If you have been to caverns like Carlsbad Caverns, Sonoma, Kratchner Caverns this is very much like that but with water and you can swim in it. A note: Do Not pay for the USB pictures as much as we were excited to get pictures we got to the hotel and they were not loaded on the the USB. If you do please make sure they save them properly. read more

Of all the places we visited while in Cancun (and Mexico) this was at the top. It's an amazing experience and well worth the $$. I'm amazed such a place still exists given the way humans destroy places such as this. read more