Abdel successfully fixed my laptop after a stressful power crash. We had to do a lot of…read moretroubleshooting to determine the issue, and that took some time, but I appreciate the fact that he was available on days and times that worked with my schedule. He was very quick with ordering parts and getting the laptop fixed when the parts arrived, and he was knowledgeable on what was needed.

on July 11 we agreed with your Rtps that you come around 2 pm to repare my Comp. Nobody came…read moreMORE: no phone call, no e-mail... NOTHING If it is a good service then sorry...

Super helpful and professional staff! I brought in my desktop with a dead SSD and a new one ready…read moreto install. They handled everything quickly -- installed the new drive, reinstalled Windows, and made sure everything ran perfectly. Clear communication, fair pricing, and same-day service. Highly recommend for anyone needing PC repair or upgrades!

Stay Away* This is a residential basement business but want…read moreto charge more than brick and mortar! I took my computer there , very well received at the beginning and spite the fact that I told him quote me a price before you start the repair anyways. I found out the this establishment has quiet a few policies that not mentioned anywhere and not communicated to clients in advance! I end up finding that out in a hard way, spite the fact that there was nothing done I had to pay $50 for "Diagnostics" . This was my two penny, Good Luck All*

They fixed my problem and as they had to order a part after a first try, I wasn't charged for the…read morepart. Thanks!

If you need tech repair, TopTech is the place to go. Craig (the Eldest Geek) has been extremely…read morehelpful and his confidence in his abilities is comforting during a stressful time! While I was on a trip, my camera SD card corrupted and I lost many precious memories. After calling many different places, TopTech was the best option to help me out and retrieve the data from the corrupted SD card. I cannot wait to see the pictures and truly appreciate this team!

Xerox WC 6515DNI Printer Not Working…read more Omid visited as promised and was timely. He's very professional and easy to speak with. He doesn't mind answering questions and engaging with the client. As with any technology, one never really knows what the issue might be that is causing the problem. At the outset, Omid thought it might be the fuser but after testing the printing using the bypass paper tray, and the print job completing, he quickly ruled out it being a fuser issue. At this point he did some research on his phone and then did a soft reset on the printer. Unbelievably it resolved my printer printing issue that I was having from using the main paper tray. He couldn't be sure as to why the printer settings were corrupted and had to be reset, but who cares at this point because I had been faced with buying a fuser, a new printer or any other expensive part. Most importantly I didn't have to continue going to the library to print anymore at $.15/page. I highly recommend Omid and his company.

Omid provides excellent service I highly recommend the company. He is extremely versed in all…read morecomputer repairs. I was also impressed with his charges for repairing my computer "very pleased"

I brought my 7-year-old tablet in for repair. The staff were extremely professional and took the…read moretime to explain the potential risks involved. They didn't try to upsell me and kept me informed throughout the repair process which i appreciated the most. Overall, they were excellent professionals and Nate did a good job with the repair. Reasonable with their pricing, will visit if I am in the area.

Nate is the man! Phone fell off car and run over by countless vehicles yet he was able to get me…read moreback up and running in maybe half an hour. Fez will hook you up with budget or premium parts whatever your needs. Highly recommend.

Disclaimer: I also shared this review on Google because I'm too lazy to write a completely new one…read more My trusty laptop of 7 years was starting to die on me, and I desperately needed it to be repaired ASAP. IQ Services reached out so fast after I had put out a request on Yelp, and they even picked it up from me! Marcus was a gem and helped send over some files that I wasn't able to back up before handing him my laptop. He definitely went above and beyond. He was extremely responsive, and I got my laptop back and sheeee isss looking cutee!!! It's like I have a brand-new laptop. To be transparent with costs and services: I paid for a diagnosis ($99), a new battery ($52), and repairs/replacements for my keyboard, webcam, computer screen, and whatever else was messed up ($399). Even though it seemed like a lot, it really is not when you think about the context. --I got to keep my 7-year-old computer that I LOVE, and now it feels brand new. A new laptop with the exact same processor/ram would've killed my bank account. I also live in NYC usually, and I KNOW this would've been WAY more. --I know NOTHING about fixing computers. While I can do YouTube searches to do minor software troubleshoots, I don't even know how to open up a laptop to see what's inside. --They're professionals who have gained years of knowledge, education, and experience to be able to do this. It might seem like a couple of days of work, but it's years of time and money put into learning this craft. --I didn't have to leave my home. There was no driving to a store or finding time to pick it up. It's like DoorDash but with your computer. --They're family-owned, Black-owned, and veteran-owned. Stop giving Apple or whatever corporation your money!! Shop small and shop local. Invest in your community. One super minor thing that ALL computer repair services should do: I do wish they had loaner laptops or something available because I had to scramble to find a laptop to use in the meantime.

Super friendly, very helpful, and very good price! My laptop wouldn't even start due to a faulty…read moredrive which IQ was able to replace after only a few days. Highly recommended!

Had some trouble with a case swap on a high end gaming pc. They were able to help me super quickly…read moreand charged a very reasonable price. Very knowledgeable and made sure I was well informed about my new rig. Highly recommend!

In today's age, a personal computer is more than email and web surfing. It could be a person's…read morewhole means of banking, communicating and such. When a big name computer center did not touch my pc for four days, I reached out to Fatech. In a few moments the issue was determined and a course of action agreed to. I got my PC back in less time than it sat at the other store. These folks are great. I will definitely come back for future PC needs.

Once again, Expertise Computers came through for me with excellent and quality service. 8/2/2025read more

It gives me no pleasure to rate a company two stars. The stars are solely for the convenience of…read morepick-up and delivery, not for the repair service provided. My PC, which I built a few years ago, was powering on but not displaying anything on the monitor. I decided to save time by taking it to a professional instead of troubleshooting it myself. Similar to how I might change my own oil but often leave it to a professional for convenience, I expected a straightforward experience. Initially, the tech seemed to fix the issue within a few hours. He moved the GPU to a different slot and switched from HDMI to DP--an easy fix requiring no parts. Unfortunately, the interactions I had with the tech by text and phone left me with little confidence in his ability, and I ultimately decided to finish the repairs myself. When I called to ask about diagnosis costs, I was told it could cost up to $250, depending on the complexity. However, I was promptly billed the full $250 as soon as the computer was picked up--before any work had even been done. This felt unusual and concerning, as I typically expect to be billed after the diagnosis or repair work is completed. One major issue was the tech's recommendation to replace my CPU heatsink, which has no moving parts and was in perfect condition. His justification was that "missing clips" would make mounting new fans impossible, and that a new heatsink would include the necessary clips. But buying replacement clips costs just $4 on Amazon--or free from the manufacturer if I provided proof of purchase for new fans. Suggesting I spend $130 on a new heatsink instead of offering a much cheaper and simpler solution is unacceptable. When the PC was returned, the heatsink was in a grocery bag, which he claimed was for my "convenience." This actually made reassembly more inconvenient, as I then had to reinstall it myself. He offered to put it back, but he didn't have thermal paste on hand--a critical component. Installing a heatsink without thermal paste could destroy the CPU. If I hadn't known better, I might have let him do it, which would have caused irreparable damage. The tech also claimed to have worked on the PC for three days, but text messages show the main issue was resolved within hours. Beyond that, he unnecessarily removed parts, suggested replacing components that didn't need it, and generally made the situation more complicated than it needed to be. After this experience, I simply don't trust this company. While pick-up and delivery were convenient, the overall service left me disappointed.

TJ is a true professional. He took the time to assess and analyze my issue. He worked on many…read morepotential fixes and explained what he was doing along the way. I heartily endorse going to ubreakifix if you have a tech issue. Ask for TJ!

The staff was communicative and efficient. They were able to fix minor water damage in my laptop…read morewithin 24 hours. Highly recommend.

Fortunately they are just around the corner. I was a bit hesitant but the reviews here prompted me…read moreto choose them. In short they were a life saver!! My desktop tower stopped booting and I tried to bring it back for a day with no success They diagnosed the problem within hours of my carrying the patient through the door. They had it up and running with a new SSD boot drive the next day. In addition they did a great job of cleaning up my sloppy installation with a current version of Windows 10. FANTASTIC!! Thankfully I also had an online backup that allowed me to restore a few corrupted folders. Machine is running better than ever due to their TLC!

I recently took an external hard drive that had crashed because I have valuable information in it…read more The business advertises itself as doing data recovery. I dropped off the hard drive and was told that I would get a call in a few days with a diagnosis. There are signs everywhere that there is a diagnostic fee of $59. If you get the work done, the diagnostic fee is applied to the price of the work. After a week of waiting I called to get a status. I called on a Saturday and was told to call Monday to speak to the tech. I called backkn Monday and was told the drive was too damaged for any data to be extracted. I paid the $59 fee. See snapshot from my bank statement. I threw away the receipt. I then continued looking and found a place to ship it to, free of charge. They received it and immediately contacted me back that they are able to recover data, maybe not all but guaranteed recovery. That is in the works as I write this review. This is why I didn't write the review sooner because now I know for a fact that they gave me wrong information. I would be totally fine and cool with paying a disgnostic fee to get a diagnosis. This place didn't give me that. For all I know they may not have done anything. They said the drive qould not work with any of their software. I qould be totally okay with them being honest and telling me this is what is wrong, you need these parts and it will cost this much and we do not do it. It is obvious they do not have the expertise or equiment to do data recovery unless it is simple but if that was the case I could have done it. In any event, I do not feel that this business is ethical when they charge you to tell you something can't be salvaged when I now know it can be. I am upset and sharing this so it doesn't happen to you.