We had a whole new HVAC system installed in our home today…read more We couldn't be happier with the service and the price. Zach,Devin and Bryson showed up on time, were neat and professional. These are the reasons why we have chosen and will continue to use this company! Thank you very much guys!!

UNAFFORDABLE!! New installation. brand new AC used for about 5 weeks last year. Burnt out. Told me…read moreto call Ins. Co. Never resolved. They refused to accept any responsibility. Leaving my family with no AC. I had to pay Add'tl $7k later involving another company. Now, 2nd issue. Confirmed when the hvac installed another company said system is NOT aligned with original airduct, resulting in leakage. I have called beyond numerous times and no call back. This issue, there is no doubt, it's their work for improperly installing it. I'm disgusted Rob Norton will not return a call. I used a different name and number and a different reason for calling inquiring about a new system. He called about 15 minutes later as he was under the assumption I was a new client. I got on phone, toldnhim my concern. He said he would be out, never showed. So he had faulty intentions. Unfortunately , his business address is a single residence as I was physically going to go to the business. I understand things go wrong, but a professional business should deal with issues in a professional manner. Next Now to proceed legally. May call "Ben has my Back" I am not giving up! What's right is right. And for the record, my first time writing a bad review, as that's how bad they handled this issue.

What a GREAT company to do business with. Jeremy was prompt in returning our phone call and came…read moreout the next day to look at the job. The 2 technicians, James and Hugh, couldn't have been more courteous and efficient. They laid paper down on the floor for protection, set up a plastic booth to contain the mess and removed all of it when done. We couldn't be happier with their work. Having been in business for 42 years we expected excellence and got it! By the way, every time I called Jeremy he answered the phone!!! Tom and Linda Charlton Concord, Ma.

I contacted AirCare for mold-related air testing. They were responsive at first and came out to…read moretest five rooms. However, on the day I was supposed to receive the results, I heard nothing. When I called the office, they told me the results had been ready since the previous day, but the technician never followed up. They emailed the report, which showed elevated mold levels in several rooms. I reached out to the technician, who apologized and said he had been busy. We scheduled a time for him to return the following Monday to inspect the affected areas and provide a remediation quote. He didn't show up. When I called, he said he had forgotten to notify the office about our appointment, so he wasn't reminded. We rescheduled for the next day, and he did come, identified the mold source, and sent a quote promptly. The quote, however, lacked detail, listed two different total prices, and didn't clearly explain the scope of work. After discussing it, he agreed to revise the pricing and add the missing details. The updated quote arrived, but nothing had been corrected. When I contacted him again, he said they had accidentally sent the old version and would revise it, but they were "swamped." I never heard back. I then contacted All Dry Services of South Shore & Cape Cod. They inspected the property, provided an extremely detailed quote, and completed the remediation today. Their team was professional, thorough, and personable. The work was done cleanly, and the area was left properly sealed with negative air pressure. I feel confident the mold issue has been resolved. I have air-quality testing scheduled for tomorrow, and if anything shows up, they will return--but based on the quality of their work, I doubt that will be necessary.

Sol and his crews have done several other home projects for me as a builder. I am very particular…read moreand knowledgeable about my insulation. I have been building super insulated homes since the mid-70s. 10 inch offset stud walls with 18+" Fiberglas insulation in ceilings with six mill poly vapor barrier all seems taped. Fiberglass cannot compete with foam in the slightest. We were one of the first builders to use rigid foam insulation below ground. They came out and did a stellar job on my own home and greatly reduced my heating bills. I replaced the aging insulation in my attic that was 18 inches thick with an envelope-based foam system in the rafters. They did a really nice job thermally bridging all of the rafters. This greatly increased the amount of usable space and will have a large impact on our AC bill and the longevity of our roof as well. They were very careful with everything. They made sure all the foam had a great contact to sill plates and other very critical areas for air leakage. They did a great job on all the hard and tight areas. Extremely professional and courteous, all overspray areas were carefully sealed and taped off. The crawlspace into a cathedral ceiling was extremely tight. They did a fantastic job getting up there and sealing it extremely well. My HVAC guy said he had never seen a home foamed so well. I could feel the difference in the home immediately. Highly recommended. I would honestly not use anyone else. Especially because any questionable area has always been carefully taken care of without any problems. Sol personally inspects each job before and after. And he's a nice guy. :-)

Happily we had a different experience than the previous reviewers. We are very pleased with the…read morework Greenstar performed. They stuck to the quoted amount (we did 1/2 the project only), and we asked for a revised contract for the exact amount of the project before it started. The crew was very professional. Prepared the area thoroughly and left the area clean. We had a small problem with the cable for our TV getting buried in the wall. I called Sol and he told us what we should do. Then he came back and repaired the area that we had to hunt around in. He also touched up areas around the windows as well. We would use them again. Considering it right now for the second half of the project...our attic.

We called Chimney Chap because our boiler had a persistent lack of draft - exhaust would back up…read moreinto the basement, and the burner wouldn't draw properly, no matter what we tried with adjustments. On the inspection day, which did cost $250 (a very fair price if you call around for a licensed inspector), they arrived on time, did a thorough inspection, explained the issue clearly, and provided a fair, transparent quote for the repair with no surprises. Only a few days later, Scott (the owner) and his crew installed a high-quality dual-lined stainless steel chimney liner that perfectly addressed the draft problem by improving airflow and boosting overall safety and efficiency. The work was clean, professional, and completed quickly - they left everything spotless, no mess at all. Our burner now draws beautifully and burns efficiently. We're thrilled with the results and the great customer service. As stated earlier, Scott, the owner, even came out and worked on our project. You can tell that he takes pride in his work and business. I am not sure what the issues others are having, but some of the reviews don't make sense to me. I highly recommend The Chimney Chap for chimney liners or any fireplace-related work - we'll be calling them back for sure!

Terrible Company to do business with. After contracting with them to do an extensive chimney…read more/fireplace cleaning , and inspection ; they left the flue damaged and unable to be closed. Their claim that the chimney needed Thousands $$$$ of dollars of cleaning /repair work has since proved to be UNTRUE. They refused to answer my phone call , and I had to go in person to get any result. They would not take responsibility . When I asked to see the supposed interior fiber optic video/ pictures , they claimed somehow they had been erased. Even when I said I was considering a New Gas Insert , on my phone message , they never called me back. I find this a tough Industry: you have no way of seeing what's actually going on in your Fireplace and Chimney. They have the tools and expertise , and you're totally dependent on their Ethical approach . It's like being held ransom , trying to keep your Family safe . These guys are Not the ones to Trust.

Damaged my ceilings!! Won't reached out about fixing The…read moreblown insulation in walls not done correctly! Voids from fire stops.. very aggravated!!

These people are terrible. They came to my home in January to do blow in insulation, put in batting…read morearound an exposed pipe and some other work. The crew arrived late and began the job. 4 hours go by and the lead guy is talking about it coming back the next day because he had a job in Dover MA that he needed to attend to. I informed him that he needed to come back tomorrow and complete the job. He arrived next day and I watch as him and his partner rush through the job. He leaves holes in walls, my garage is full of insulation materials that he didn't blow in correctly, they failed to address a back wall (I have cameras there) although he tried to lie until I pointed out the cameras. All in all they did a terrible job. 2 days later the pipe that was supposed to be insulated froze and cost me $250 to have it repaired. I called the office and reported what happened and basically got the runaround. Eventually, they sent out a second group who noted several inconsistencies in the job that was supposed to have been completed. At this point, I realized that I no longer wanted them back up my home because if you lied to me the first time you'll lie to me the second and third time. I contacted the office again and I asked them to give me back some of my money so I could hire a company to complete the work that they did not do that is verified by their own second team contractors. We've been playing this game for the past four months. I contacted Adobe the company that hires homework and to date I have not gotten any satisfaction. I read the reviews on homework energy into my surprise or Betty yet to no one's surprise, they are the worst company out there. They do half ass jobs and when you call to complaint they give you the runaround.

We are thrilled with the arched custom stainless steel railing. It is not only functional but adds…read morebeauty to our staircase. This company was a pleasure to work with from the initial consultation to the installation.

Took my order and my check on December 19. Two months later I have not heard from anybody at this…read morecompany, I called four times telling me they would get back to me. Horrible service.

I had really high hopes that the cause of my moisture issue in my attic would be discovered and…read morerectified with the help of MassSave and Graham built. Despite insulation taken out, baffles cleared out, sealing performed, bathroom vents replaced- I still have high humidity/moisture in my attic. Per my suggestion a lower roof vent was installed that would kick on if humidity reached 60% in my attic. Since heat is still escaping into my attic somehow, my roof vent had been on continuously since December making for electric bills to be about $100+ more a month with an average of 90% humidity in my attic. In aside note, the men were hard workers and did the work that was outlined. Just didn't get the results.

TL;DR They don't take pride in their work, so I would avoid this company and look elsewhere…read more Outline of issues: 1. They came to my house and did a walk-through before the work started and failed to mention where outside access for insulation wouldn't be possible, e.g., wiring from the pole blocking bays. If they had said this, we could have looked at blowing insulation from the inside for those bays, but they failed to disclose this and left my house with missing insulation. 2. They failed to properly reinstall some of the siding, causing it to fall off within weeks of the work. (I have a box of new siding, so if the issue were it being old, then better communication (again) would have been the way to go) 3. When contacted, they said they would return to fix the siding but never did. The siding in question was on the 2nd floor, and at my age, I try to avoid ladders, so I ended up paying $350 to another company for them to correct the issue. FYI. I went through MASS Saves, and they recommended this company, so if you contact MA Saves, I would see if they have other contractors.

Dave and crew do a great job and I would highly recommend…read more Had another HVAC company come out and the young kid did not know what he was doing. Experience matters.

Don't use!! We've used them as our service provider for heating. Woke up to a massive flood and…read morewater shooting out of our unit at 5am ( I suspect they didn't inspect or fix it appropriately during our annual maintenance). Called at 5am and got the call center. They took all my info but got no response. Had to figure out how to shut down the water and unit myself while cold water was spraying everywhere. Called back again at 8am and got call center again. They said they sent the message and tech got the page at 5am when I originally called. Yet no call back from the tech or anyone! Had to call back again at 9am. This time got the office. The woman on the other end couldn't have cared less that my basement was flooded, I had no heat or water, that we're regular customers and that no one called back. She said the tech was on vacation! So why have a calling service if you're not going staff it appropriately or care to respond? Frankly if the tech called me back and said he was on vacation I would have been fine with that so I could have moved on to another emergency service sooner. Good service and communication really isn't that hard.