I scheduled an appointment for an eye exam a month ago, as this was the soonest available…read moreappointment. I show up for my appointment a few minutes early and the receptionist ask what my appointment "was". I told her it's at 1:40. She then told me because I did not confirm my appointment that I lost it and was moved to overflow (which meant I'd have to be worked into their schedule). Because I had other priorities after my appointment I told her I'd have to call and reschedule it. I scheduled my entire day around this appointment and had been waiting for a month to have it. The office did send a confirmation text the week prior, but also sent a reminder text everyday that I had an appointment today (to include one this morning). If I had missed this appointment I would have been charged a fee, but they can cancel without notice with no consequences. There is nothing in any of their texts that says they will cancel my appointment, but to the contrary all say that my appointment is good to go and insurance is confirmed. I along with my family have been going to this office since we moved to the area 5 years ago and have never experienced anything like this. It's frustrating and unacceptable in my opinion. Our family all wear glasses and have spent literal thousands in this office. We do not plan to go back at this point, which is unfortunate because I really like the eye doctors I have seen there, but the receptionist is another story.

This is an Amazing Place! We have gotten our glasses here 2 times in a row! Chis is so incredibly…read morehelpful and knowledgeable! He does not beat around the bush ! We absolutely love his Honesty! We came back again tonight and had questions that Carlos was so helpful answering all the Questions we had! We love this Place! And the Employees are so important to this company! Thank you for hiring The Best!! Annie and Rick

I didn't like his going with a large outfit so went elsewhere and found out the hard way to stick…read morewith the best. I've been wearing contacts for over 50 years and got the best vision, fit and price with Dr. Fogelman. Not herded around, no long waits while he serviced 2-3 other patients. Going back after wasting almost $1,000 elsewhere.

Wonderful experience. Staff was friendly and helpful. Dr. Wacker is a gem. He really explains…read moreeverything and wants to make sure all your questions are answered. Highly recommend this practice.

I broke my glasses and took them back today to be fixed. They couldnt fix them but Cassandra had me…read morein a new pair in less than 10 mins. She was so polite, friendly and helpful. I really feel like she was also happy to help me and in such a timely matter. Thank You Cassandra for making my day alot better.

Have always had good service at Spectrum eye. Dr Athans is great. Clean modern facility where you…read morecan see the eye doctor and get your glasses. Note: bring your checkbook. There is an additional charge for using a credit card to cover the fee they are charged by the credit card company. I've seen reviews complaining about this charge .. this is not an uncommon practice.

Everything Not having patients come back for testing because of not having staff available and…read moreequipment not working and other reasons given Staff not being able to explain what the testing is for Dr could be less curt

Simple check-in. Doctor I worked with was easy to converse with and advised on a few things I…read moredidn't consider or think of since I'm getting older. The lady I worked with to get new prescription glasses and sunglasses with really fun and engaging. Forgot I was at the eye doc after a couple minutes. I'll definitely be going back as well as my family!

These people are the rudest people ever! My last vision exam -the tech was high on pain medications…read moreafter being in a car accident, seeing double, falling asleep during the exams. I had to type my own information for her. I sat in the waiting area for over an hour bc she forgot about me. The office people are loud, obnoxious, and violate HIPPA - I listened to them tell people what other people's insurance was at Lowes Food and who paid for what. The are awful! They argue with you non-stop especially the lady who makes appts/handles billing and the lady that fits you for glasses. We will be switching. The doctor is great, but the staff are awful!

Excellent and compassionate provider along with Rhonda, Robin and the rest of the group. I couldn't…read moreask for any better care!

I was suffering with vertigo for almost 4 years I thought it was chronic. He has completely helped…read morewith no more dizziness. I am very grateful.

Dr. Kavenaugh provides full service optometry care. He was thorough and has never kept me waiting…read more His staff was polite, friendly and prompt. I've had a few annual visits and was never there more than an hour for the entire process (I spent 2 1/2 hours at Carolina Eye Assoc). They seem to have a ridged moral code and upselling doesn't seem to be a thing there. I don't have children but they have a play area for kids, too.

Absolutely an amazing place, with a great staff! Always jovial and a great mood! Highly recommend…read morethis business!

I had my eye surgery this past Wednesday. Everything went smoothly. From the time I checked in and…read moreall the way to my surgery it was outstanding. I give a thumbs up to everybody and they really made my experience such a pleasant one.

They must figure out the wait times. I've now waited over two hours for an appt. Not ok.read more