We have had a service contract with Solutions Heating & Air for regular maintenance for some time,…read moreso when our HVAC system gave out, we had them replace both units. While you are never excited at the thought of making a purchase like this, Thomas was absolutely wonderful to work with. He's an excellent communicator, he explained things clearly and in detail. He's professional and his entire team is just the same. We definitely would use them again and highly recommend this company. Plus, it's always good to support a growing local business! John & Karen

This company has ignored me, they seem like they don't know how to install a brand new HVAC unit…read more My condo has been flooded by the water dripping from the handler in the ceiling. They came for 5 minutes, checked it out and nothing was fixed and I was sent an invoice that same day for $115. I shouldn't have to pay for their mistakes. Horrible experience with them.

my HVAC unit simply stopped working completely. I called who has been my service provider for a…read morevery long time. I actually used my prior to him starting his own and have never had a problem. Mike came out and looked at my unit. We checked to see exactly how old the thing was. It was a a lot of Kareem Arun, but it had been registered at the time it was installed. It was eight years into a 10 year warranty and I told him to fix it. It was the air compressor and the refrigerator coil. Mike said if that was what he wanted him to do what he would do so he was unable at first to obtain a replacement for the air compressor. They wanted him to go to the place that he purchased the unit in the first place and they didn't have one for him to put in. I lived in South Carolina most of my life, but I have not air conditioner in a very long time, I very quickly became extremely unhappy with the fact that I did not have air-conditioning. Mike went out and bought a small unit they put it in while he was still hunting for the replacement parts. It cooled my bedroom down enough so I could sleep in the cats could sleep. My unit has now been fixed had ended up having to factory itself told them that I couldn't find the and that nobody in town meant to one told her her my serial number gave her Mike's name and contact . She actually called Mike when I called him after I got off the phone with her I called Mike to tell her what she said that this is what he needed to do, and while he was talking to me, he got a message from her. He and two of his young man came over. They took out the piece that he had already part four and they started putting that one in while he went to pick up the one that was getting shipped in by now. Have a cool house again like I said been a long time since I've been without air-conditioning I would give Mike a five star review the things that went wrong during that repair not his fault. Mike comes over and checks my unit out twice a year to be sure that everything is working it should be. I cannot think of anything that he could do that would improve his record or his work ethic he has always gone above and beyond. He actually serviced my parents prior to me needing an air-conditioning put in because of the time I hadn't this on I Mike five star review and recommend him to anyone without any hesitation at all.

I contacted Freedom A/C early in the morning when my furnace stopped working. They were out here…read morefirst thing and got it fixed in no time. Very knowledgeable technician, honest and thorough. Fair price for the value of the service. Highly Recommend!

If I could put no stars I would, awful service they put in a brand unit and from the first year had…read moreissues and every time we would have issues with it freezing up was told multiple times if it happens again, they'll replace the unit under warranty and then got ghosted the worst company to deal with on any warranty issues and just full of lies now refused to pick up any calls

This is truly a great company. They were very pleasant on the phone and very knowledgeable. They…read morecame for the estimate for a new system and laid out what my house needed nothing that it didn't need. I am happy so far and will write another review when they have installed the system. Reading a review from last month I concur the owner Troy is awesome!

I am in West Columbia, SC not San Francisco, California…read more This is a copy of my review left on Google .... Edited to add ... Here it is 2 years later and you still haven't completed the job that I already paid you to do! I have , since gone out and found a more reliable HVAC company. As for voice mail messages, the only messages I received were the ones asking if I wanted to renew the yearly service agreement, and I still have them! ---------------------------------------------------------------------------------------------- Original post ... Mack Heating & Cooling installed our system in 2016 and we have always had great service until recently. I paid for the Yearly Service Agreement in 2023. A technician visited on 02/07/2023 and did everything except he was "unable to run heat mode at this time." It was noted on the invoice the technician "Will need to stop back by to verify refrigerant levels and initiate defrost mode" they never did! Honestly I forget all about until I received a call from MACK, I wanted to check my records so I let it go to voice mail. A week later (03/29/2024) Mack called again asking if I wanted to renew the yearly service agreement and when I pointed out that they never returned to complete the previous service call all she said was "That's on us". She made no mention of sending a tech out, only asking if I wanted to renew the yearly service agreement. She repeated "That's on us" several times but never tried to resolve the issue. Invoice Number 13140-1 Edited to reply to response ... Yes you did call and leave voice mail messages. They were to see if I wanted to renew the yearly service agreement. No one ever called to schedule the return visit to "verify refrigerant levels and initiate defrost mode" ... and you still haven't completed the service for which I already paid you to do! MACK's reply ... Mack Heating & Cooling, Inc. (Owner) 11 months ago We are very sorry you did not receive the follow visit to check refrigerant levels. We tried to call and left 3 voice mails after the 2nd pm visit in 2023. We always strive to give the best service to our customers.

I won't call anyone else! Came home to a 84 degree house at 4:30 pm. They had me up and running by…read more6:15. Kenny is a great technician! Thanks!!

It was a very trying time for both Kaminer and ourselves , but they were very diligent and kept on…read moresearching for what the problem was. We are very thankful to do business with them as they are very professional and knowledgeable.. Thank you Michael and all the other techs

What went well? Everything! The work crews were punctual, efficient and courteous! The equipment…read moreappears efficient. The work was done on time as promised.

Service call late one afternoon due to no cold air coming out of our vents. Text before 8 am the…read morenext morning. An appointment was set up for later that day! Could not be more amazed how it all fell into place. And we had cold air several hours later! Everything was explained to us - and invoice was detailed. Thanks to Everyone who worked together to make this happen!

Midstate installed two new HVAC systems for my home two summers ago. The equipment, Daiken, has…read moreperformed great and exceeded expectations and cost considerably less than the offerings from other area HVAC companies. Midstate's follow up and service after the install is poor though. And the quality of the install itself was average. Midstate provides fair value overall considering the local competition. Just do not expect proactive service or any extra effort beyond the basic. Would be nice to receive reminders for annual maintenance. Would be nice to have someone call to schedule six month maintenance prepaid in service agreement. Just know its on you to track and make contact with them or risk the warranty on your equipment not being honored.

We had one of the Krantz Plumbers out to repair a toilet on the second floor of our home. Not only…read morewas the repair made but another leak on the seal at the bottom of the toilet was discovered and repaired fast and cleanly preventing me costly ceiling damage aswell. A would recommend if I ever had one.

We called Krantz Kooling and Heating to take a look at our HVAC which had been cycling on and off…read more The technician performed the complete inspection and diagnostics of the HVAC system. He diagnosed the problem and we made a plan for how to fix it. He also gave me some great suggestions for how I could get more life out of my system. Great call. Very prepared and well trained technician. Thanks Krantz!

Service Requested: This review is based on repeated observations of company vehicles and trailers…read moreassociated with this business being staged within the ROW of Deep Cove Lane. Quality: The ongoing placement of equipment and trailers in a roadway curve area creates a noticeable visual impact and raises concerns about site management practices. The condition and storage of materials in this location contribute to an appearance that is inconsistent with a well-managed work environment. Value: The continued use of this area for staging does not reflect consideration for surrounding residents or the shared roadway environment. Vehicles and equipment positioned in this location reduce visibility and interfere with safe passage, particularly at a bend where sight lines are limited. Over an extended period, this does not appear to be temporary service activity, but ongoing storage and staging within or immediately adjacent to the roadway corridor. This raises concerns about how operational practices may impact public safety and the surrounding area. I have photos and will post them if i find a way.

I needed an honest heater repair company for my HVAC. They only had 1 review but it told me they…read morewere a good, honest company. I called them and they came right out. It took a bit of troubleshooting to fix, but I was kept well informed along the way with why, what and how much. I worked in commercial property management for years, so I know pricing. It was fair. All around good service and we were up in running in a few days, which was fine considering we had to order parts twice. Couldn't ask for better service. I am glad there are still workers out there that believe in a good, honest, hard days work.