Professional, friendly and customer service oriented…read more Really explained everything we needed and answered all our questions. Really smart and intelligent salesman.

I was having trouble with noise from a blower on my 18 yo furnace. Further examination indicated…read morethat there were rusting portions of the heat exchanger. This was supported by a live walkthrough for me to view what the repair person was talking about. The same afternoon (!) options were presented for replacement and a choice was made. An appointment was made and several days later the old furnace was taken out and a new furnace was installed in less than 4 hours. Everyone involved was extremely helpful and courteous. Bottom line: price quoted and installation met with no surprises. Clean space left with all old items and leftover stuff removed. Several weeks later, I remain completely satisfied with the job and would happily recommend this company based on my experience. I will continue to use them in the future.

Todd and Josh arrived at the time given. They were both friendly, very knowledgeable and…read moreprofessional. They educated us on our septic system. They have a great work ethic, attitude and personality. The price was reasonable. We found out the hard way this kind of company is hard to come by. We definitely recommend them and will be using them again.

Ilya answered my Yelp search before I even asked for help. I emailed a brief explanation of what I…read morethought the problem was, and he responded immediately. They were able to service our dishwasher on the day and time we requested for the estimated price! We couldn't be happier!

We have been without an automatic dishwasher since February 2025. I have had multiple companies…read more(A-Appliance Repair, etc., ) come out here and charge hundreds of $ to tell me our 14 month old LG dishwasher could not be repaired. I have made several calls to LG Customer Service and found out that the Control Panel was still under warranty. I asked them for a list of companies they recommended in the Cincinnati area. FUSE Appliance Repair was on this list. I called and spoke to Luke at FUSE and gave him some information about our dishwasher. In less than 12 hours he gave me the part number and everything I needed to provide to LG. The part ( the control panel) arrived at FUSE and Luke called to schedule an appointment. Sergei came out with new control panel and in less than 15 minutes he had our dishwasher going again. There was a $150 service charge, but that was nothing compared to the companies who came out here, charged me hundreds of dollars, and did NOTHING! I don't know about other brands, but if you have LG products that need repaired, you don't need to call any other repair company!. In fact, if I have a problem with another brand's products, the first call I will make is to FUSE. Thank you Luke and Sergei! My wife has Alzheimer's and I cannot tell you how much time this saves me from washing pots and pans and dishes.

Never received an estimate or quote after after a few weeks from when the guy came out and looked…read moreat our basement. I finally called and was told it is a siding problem - our house is brick cape cod. The guy said oh let ck again and get back to you. Nothing and it has been almost a week. Nope I will not use when thru cannot get an estimate to me.

Did an excellent job. On time and very professional. They did a thorough job and was very clear in…read morewhat needed to be done

Dustin cleaned our ducts after years of neglecting them. responsive scheduling, on time, thorough…read morejob. gave honest feedback about stuff that didnt need doing yet. fair price, cleaned up after. would use again when needed

Neal's came to clean out our tanks today (4/18/26) and did a great job for a decent price. The man…read morealso explained some things to me about the system and its maintenance. Recommend them.

Neal's Septic Service has cleaned our septic system for years. Very reliable and does and…read moreexcellent job.

Had an AC issue overnight. Called when the office opened. Kelly found an available technician,…read morewho was here within one and a half hours of my initial call; diagnosed the problem; fixed it; and, was finished in 30 minutes. We've been Rusk clients for more than 40 years; and, their responsiveness and service simply cannot be matched. Can't imagine ever using another HVAC company.

We had interactions with several people over the course of a couple of weeks. Overall, a very good…read moreexperience. We'd recommend them for their professionalism, timeliness, and craftsmanship. Our Story... Our central air wasn't working so we called Rusk hoping to get a technician out to fix our issue.  Judy scheduled our appointment for the next day but called us back and advised that she could get us in that day if we were available.  We welcomed the earlier appointment.   They sent Brock (we think that was his name). He was very professional and pleasantly explained that we likely needed a new unit.  He was empathetic and set the tone for a positive experience.  Enter Steve Morrison.. Steve was extremely knowledgeable, personable, and went the extra mile in surveying our entire home (how many windows, how tall the ceilings are, etc.) to determine the best system for us.  His quote arrived shortly after our interaction and when we posed questions, he responded almost immediately.  We landed on agreeable terms and Steve advised that he'd get our equipment ordered and someone would call us to schedule. Three days later we got a call to begin our installation on the next day.  We were in the midst of a string of hot humid days so we were pleased that they worked us in so quickly during a time of peak demand.  Steve #2 arrived at 7:30 on Friday morning.  He worked quickly and methodically.  He ran into road blocks, and worked his way through.  He provided helpful updates, and answered questions with ease.  Steve went above and beyond to care for our home in a way that we admired. Shoe covers, tarps, all without prompting. We really appreciated his diligence in this area. When it was apparent that he might not complete the job by the end of day, Steve pushed through to make sure our weekend would not be miserably hot and sticky.  As he prepared to leave he provided instructions for the operation of the unit until Monday, outlined the tasks he planned to complete on Monday, and asked if 7:30 was a good start time.  We expected to see him on Monday at 7:30.  We had a great weekend in our newly cooled home.  We prepared to welcome Steve at 7:30 on Monday... our workdays began to ramp up and we lost track of time.  We got a call just after 1:00pm and the scheduler asked if he could send someone over at that time.  I explained that we were expecting Steve that morning and he advised that Steve likely didn't know his schedule... this was the first interaction that was contrary to our expectations. Nick arrived shortly after.  Like everyone we'd interacted with, Nick was very pleasant.  My husband asked questions about the tasks Steve identified on Friday.  Nick was eager to continue the installation to our satisfaction, but there were a couple of notes missing in the transition.  He didn't know to secure the unit to the brackets, which was pretty important in our opinion and left fewer filters than previously expressed. We called the office to inquire about the transition and Steve Morrison came back out to ensure that everything was done correctly, and according to Rusk standard. We really appreciated the reassurance. Nobody likes to pay handsomely for unexpected replacement costs, but we feel good about our experience, and the new relationship we've formed with Rusk.

Dumpster Daddy is Cincinnati's #1 choice for dumpster service in the Tri-State. With 5-Star…read moreservice and contractor pricing make Dumpster Daddy your go to for your next demolition or cleanout!

Would not recommend!! First call for pickup their was no…read morerecord of it so the dumbest did not get picked up. Second call for pickup they did not let me know they were coming like I was told they would do, so of course they came when I was in the shower and didn't get their call so they left and said well we will try to get it today. Poor communication from them sucks.