Fran is awesome! I've been going there a short time, but i drive past 5 nail places to get to Ritz.

Loved this place! Easy to schedule an appt online. They also have a lot of good colors! Katt was friendly and did a great job on my pedi.

I've been going here for over a year and I am still so happy with Ritz Nails. I've tried a couple other places in a pinch when I couldn't get an appointment and I've regretted it every time. Christine is the best! She is very meticulous, gentle, and talented with nail art. Below are some photos of her art. read more

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I was able to get same day service. They have a great price for a mani/pedi combo and it turned out great. I will go back.

Absolutely don't recommend the older lady w the glasses who did my nails rushed through the whole process and had to ask a few times to correct the awful shaping and at the end, she poured a huge amount of cuticle oil and rubbed it all over my hands and palms not sure what that supposed to do, but I had to wash them. I couldn't even get into my purse never had that happen It was weird since there was lotion right next to her she didn't use also was not gentle moving my hand around at irritated way like she was trying to get out of there, even though there was only two people in there and only 2:00pm! been getting my nails done forever and never been this bad all my nails are different shaped and chunky I asked for square shape she also left naipolish on my hand read more

Ritz Nails - Nail Salons Near Me - Sterling Heights, Michigan

Visiting from out of town and this place is amazing!! Christine is amazing with nail art and so detailed and patient. Would come here all the time if I lived here. Prices are very reasonable too. read more

Ritz Nails - Gel manicure with nail art - Nail Salons Near Me - Sterling Heights, Michigan

Update: The owner did call me to acknowledge the fact that I'm not a fake reviewer. Sadly, he did not apologize on the same platform he accused of being a fake reviewer. I wish success for all business owners but the truth is the truth and that's what I walk in when I write reviews. Although I will never go back I do wish the owner success. My suggestion is just to be cautious especially around the cuticle area as I still have lingering pain from the incident. read more

Ritz Nails - Nail Salons Near Me - Sterling Heights, Michigan

Where do I begin...I've been to several nail salons and not once did I or have I felt as welcomed as I do at Ritz Nails. The salon itself is very clean, efficient and organized, I love how you can make an appointment online, check in at the door and immediately be greeted with a friendly smile. The technicians, Alex and Thuy that have worked with me, are very professional and they seem to know what the client wants and they make you feel very comfortable, and I am sure thats due to years of experience. I also have two daughters-in-laws that come to this salon and they also sing their praises..... I highly recommend this salon for their cleanliness of tools and salon, efficiency and talent of all the staff. Continued success to you all. Kay read more

Unprofessional staff And horrible customer service. My previous encounter my appointment was pushed 15 mins and when I arrived I still waited 45 minutes. This time, I walked in, was not greeted for 15 minutes then finally the owner acknowledged me I told her I had an appointment with Alex, she said he's not here today (mind you I made my appt 2 weeks ago, Never received a call/text to cancel or reschedule ) and she ignored me and went on the phone to help another customer. Don't recommend this salon, and will not be going back there. read more

A-MAZ-Ing! I almost hate to sing their high praises as it will get harder and harder for me to book appointments, but they deserve the high remarks! I am extremely picky when it comes to my dip nails. I've had places that take forever, places that put the dip on too thick, too thin, shape wrong, shape inconsistent etc. I found Ritz and will not be going anywhere else. I love that you can book appointments online which helps with my ever changing busy schedule. Alex and Christina are the owners and are the bomb.com. Alex is a true artist and great at his work. Definitely a sense of a community when you come in, they have a lot of regulars, Alex seems to remember everyone's name and everyone is friendly even the patrons! I really enjoy my appointments. Also important to note the salon is clean and they run on time! read more

I've been going to Ritz nails for about 9 months now and absolutely love the service and attention to detail! Alex, Christine and Fran do flawless work. This place is super clean and the atmosphere is relaxing and friendly! read more

After seeing many great reviews online I decided to try Ritz Nails. I I had an early appointment with Alex. After showing him the image I wanted he gave me his suggestions and we were on our way. The salon was very clean and well organized. I loved the fact he was able to take the image and bring it to life on my nails as I wanted it! Both Alex and Christine were very nice and easy to conversate with. They do a great job following Covid- safety. Can't wait to go back read more

Ritz Nails - Nail Salons Near Me - Sterling Heights, Michigan

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The sweetest and most amazing staff I've ever met! I came here to get nails done for my wedding and I am so impressed with how great everyone's nails turned out and how much the staff helped us celebrate this fun moment! I received a full set of acrylic nails and a French pedicure and they look amazing! My girls got a combination of other things (basic polish, shellac, and dip) and all of their nails turned out amazing! We cannot thank the staff at Ritz nails enough for their kindness and amazing nail skills. Thank you!! read more

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MY RESPONSE TO ALEX'S COMMENT BELOW: 1. You literally booked a client during my fix appointment lol. You clearly didn't care about making things right. 2. After Christine redid my nails, I walked out without saying a word. I was actually really disturbed by her and Thuy glaring and laughing at me for 20 minutes straight. You were not even present at the salon, as you left for a dentist's appointment after helping a client (who was scheduled during my designated appointment time may I remind you). So how is your recollection of what happened credible if you weren't even present? 3. YOU reached out to me asking how you can fix things, and I said a refund would suffice. Given the horrendous service I received and major waste of my time, I felt that a refund was a fair solution since I don't feel comfortable returning here for another service. I even stated that if a refund wasn't possible, I wished you the best of luck moving forward. I have posted screenshots of our conversation below in case you try lying again. You VERBATIM admitted to everything I said in my review, so stop trying to manipulate what happened. I tried being extremely nice to you and empathizing with you despite how horrible you treated me on Saturday, but I won't tolerate you abusing your power this way anymore. MY ORIGINAL REVIEW: I wanted to love this place due to the high volume of positive reviews, but I have had multiple negative experiences here. On Friday, I had shellac french tips done by Thuy, and they were extremely uneven. The polish had immediately began chipping and had air bubbles, and all of my nails were disproportionately filed. I called a few hours later and asked Alex if he could redo them, and he told me to come in on Saturday at 10:00 a.m. I arrived around 10:02 a.m. on Saturday, and I had left a voicemail stating that I was running 2 minutes late as no one answered my call. Another client had walked in moments before me and was still standing at the front desk. Alex proceeded to do this client's nails and told me he was "unaware" that he had to redo my nails today. This made absolutely no sense- as I had spoken to him on the phone less than 24 hours prior. After waiting for an excruciating 30 minutes for someone to address my concern, Alex proceeded to say that he scheduled someone else that morning because he wasn't sure I was coming in. This change in narrative was extremely confusing to me, as I had arrived for my appointment at the designated time and NEVER indicated that I wasn't coming in. The fact that he had already booked another client and disregarded my appointment leads me to believe that he is more fixated on his business's income rather than customer satisfaction. Thuy began taking my shellac off, and one of my fingers started bleeding. Instead of finishing, she went back to working on another client. About 20 minutes later, Christine began working on my nails. She was only planning on redoing two of them, until I told her that all of them needed to be redone. She proceeded to rudely ask me why, to which I explained that all of my nails were visibly uneven. Christine used the wrong base shade on one of my nails, and she did not even bother to take it off. One of my nails is now a different shade than the rest. Furthermore, Christine and Thuy kept continuously speaking about me and laughing, which is an insanely uncomfortable experience to have. Given the fact that I had spent over $70 on my visit Friday and handled this matter calmly and amicably, I think it was absolutely warranted for me to have my nails redone. I'm not sure where their poor attitude or unfriendliness came from, and I will not be coming here again. And just some constructive criticism- please hire someone to schedule your appointments. It is such an odd business practice to blast your phone calls on speaker for the entire salon to hear, and then talk poorly about your clients when the call ends. read more

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Did not take me for a removal. Told me to go and get my nails removed from where I got them done. Very unprofessional never going to go here ever again in my life. read more

Very easy to schedule. The staff was very nice and took their time with my daughter and I. I had a pedicure and my daughter had a manicure. We were very pleased. read more

I love my nails so much! First time coming here, and booked with Alex. He was amazing made me laugh the whole time, was so professional, clean, and amazing with designs! This salon is a MUST! Book an appointment online it's really simply! JUST LOOK AT MY NAILSSSSSS read more

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I love my nails! The salon is modern and clean. The staff is super friendly and make you feel special :). The prices are great! When my 8 year old daughter seen my nails, she said "wow mom you should post your nails on Instagram...they will make you famous!" Lol. So yes mom and kid approved!!! read more

Ritz Nails - Beautiful work! - Nail Salons Near Me - Sterling Heights, Michigan

I have very weak and sensitive nails. I have visited many nail salons but have never been 100% satisfied. I visited Ritz-nail for the first time today and asked Alex to do the same by showing a picture that I found on Instagram. He listened to my request with great care and it became exactly what I wanted. He is very friendly and pleasant to talk to :) 100% satisfied read more

Ritz Nails - Spring nail - Nail Salons Near Me - Sterling Heights, Michigan

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Love this place . Great service and Alex did a great job on my Manicure. Everything is supper clean and i truly enjoyed my experience and my nails look great. read more

Ritz Nails - Manicure - Nail Salons Near Me - Sterling Heights, Michigan

Alex is amazing, he takes his time making sure the nails turn perfect. He's very patient and everyone is very friendly. Very clean place as well. Great prices. read more

Ritz Nails - Nail Salons Near Me - Sterling Heights, Michigan

Very happy with my pedicure. Everyone was very friendly and the salon was very clean. Definitely will be going back

I used to love going to this place they did an amazing job. Unfortunately they are always booked and you have to call weeks in advance for an appointment. I've been coming here since feb 2021 and never missed an appointment. The owner has told me previously while doing my nails in conversation that if a customer misses their appointment and do not call they will refuse service in the future. I thought wow that's harsh, good thing I have manners and wouldn't do such a thing. This past week was my anniversary and I had an appointment booked weeks in advance. I went in for a dr visit earlier that day and was admitted to the ER unexpectedly due to my labs. Unfortunately I happened to miss my appointment b/c of it. After all the patronage I've given this small business, I've been refused service because of a missed appointment. Can't say I didn't know, and now neither can you. read more

Very friendly staff!! They were gentle and caring. The building was very clean and no one has ever done my nails so perfect. I have become a regular! This picture is my nails at 2 weeks old!! It doesn't get any better than this. read more

Ritz Nails - Nail Salons Near Me - Sterling Heights, Michigan

I have been following Cristine for about seven years now, and she now owns her own shop! So very proud of her and what she has accomplished. She does amazing work, and I would never go to anyone else to get my nails done. I also do an eyebrow wax every other time I get my nails done, and they always turn out perfectly. Her prices are more than reasonable and the new place is stunning! Thanx for your awesomeness girl, love ya!!! read more

Ritz Nails - Nail Salons Near Me - Sterling Heights, Michigan

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Horrible job on my nails , they are lumpy and see through missing paint on the sides. He charged me 100 dollars for this !! Then when I asked Alex the owner to fix it , he proceeded to tell me my hands are difficult and the tech did an amazing job. 1st off NO ALEX she didn't. The color isn't even the color I picked out. Looks nothing like the one on the fake nails sample. Maybe you should fix your employees crap jobs instead of making fun of paying customers. Would NOT RECCOMMEND IF YOU DO NOT HAVE AN APPOINTMENT. !! I am owed and apology and my money back !!!​ read more

Went in for manicure and pedicure! The lady that did my nails did not take her time doing my nails. read more

Ritz Nails - While doing cuticles, she cut me and as you can see did not do a good job. - Nail Salons Near Me - Sterling Heights, Michigan

This was the VERY BEST dip manicure I have ever had!!! Christina took her time (I was there an hour from start to finish) and was very thorough. My nails look so good, they could probably be modeled for a nail magazine! (LOL) Shop was very clean and everyone was friendly! They got me in for an appointment the same-day, which was really helpful! Do yourself a favor, give this salon try. :) read more

I went in for the first time yesterday. Alex was able to squeeze me in last minute and he did an amazing job! So kind, will definitely be back. Space was new and clean too! read more

Ritz Nails - Nail Salons Near Me - Sterling Heights, Michigan

Had my fist appointment with Alex at ritz. Amazing service! Super friendly and nice people. They did an amazing job on my nails. He took the extra time and gave me the length I asked for. It's super clean and I felt super welcome. read more

The best nails I've ever had! They were very friendly, it was very clean and neat and they did a great job. I look forward to going back!

I got an early appointment with Alex, and my friend got one with Christine. The environment was so friendly and comforting! You can tell they take pride in their jobs! The nails turned out wonderful, and they were so sweet! 10/10 would recommend. read more

Ritz Nails - acrylic full set, and shellac manicure - Nail Salons Near Me - Sterling Heights, Michigan

I have never experienced such amazing customer service at a nail salon before! Christine is the most amazing nail tech I have been too. She made my nails look flawless and effortless. Also Alex is the sweetest guy I've ever met! I have found my new nail place read more

Really liked the place so many options of colors and the place is very clean and Christine is very good definitely coming back here!

I walked in as a new client and they were soo nice and my nails were just how I wanted them. Definitely coming back! read more

Ritz Nails - Nail Salons Near Me - Sterling Heights, Michigan

I am just amazed. I came in with very bulky thick acrylic nails and by the end of my appointment I felt like a whole new person. So glad I found them!! Very clean shop, friendly workers. Thank you, thank you!! read more

Ritz Nails - Nail Salons Near Me - Sterling Heights, Michigan

I love this place! It's my favorite nail place that no one can beat! The people there are extremely kind and generous! I cant believe that my nails costed $40 for acrylics and dip. That is outrageously cheap and they weren't crappy they were very very good quality! I recommend Alex he is the kindest and out going person to talk to while you get them done! read more

Ritz Nails - Nail Salons Near Me - Sterling Heights, Michigan

Super nice salon. My nail tech Christine did an awesome job on my pedi and full set. Will definitely go back read more

Ritz Nails - Full set - Nail Salons Near Me - Sterling Heights, Michigan

Mindy does an excellent pedicure and Christina does beautiful nails. I'm very happy with Ritz Nails. Prices are good and everyone is very friendly. read more

A wonderful experience! It's really hard to find a place that does dip nails very well, but they are above standards! I had my appointment with Lena, who is extremely kind and professional, she took her time with my nails and was very gentle. The businesses is very clean and welcoming, I'm so happy to find this hidden gem. Will definitely be coming back :) read more