Don't know anything about them. I am new to Palm Desert haven't chosen a groomer yet.

Ritzy is my go-to groomer. Shelby was our dog and a client for 10+ years and Michael and staff took the very best care. We now have a newly rescued baby, Eddie, and I can't wait for Michael to meet him! So very caring and trustworthy read more

I wish they were still open. If anyone knows where Anna is now working, could you post it here. She called me to let me know where she is working but now I can't locate that information. Please help! Thanks! read more

Best ever!!! Coco's favorite spa! Our baby Coco Chanel comes home looking fabulous every week and I know she is not just groomed but she is lovingly cared for. I can't imagine taking her anywhere else! Michael, Roz and Anna are amazing!! read more

1st Timer here..........I took in my 1yr female Scottish Terrier named Katie for a traditional Scottie Cut; the staff was awesome!!! Katie was nervous at 1st but the staff made her feel at ease and they let her mingle with the other doggie clients.............40 minutes later she was done and she looked beautiful with the traditional Scottie cut. The salon staff we so super friendly and it was well worth the 45 minute commute to get my Katie groomed by people who know how to groom :). Kudos to Michael the Owner of the Salon who made sure we were happy with our dogs cut. Highly recommend!!!!! read more

Ritzi Rover Dog Grooming - Katie - Pet Groomers Near Me - Palm Desert, California

Best dog grooming in the desert. No cages & the service is quick! My senior pup coconut Absolutely loves them And prices are good read more

I think everyone is super friendly. Love there work Dogs are very comfortable with there surrounding. read more

I'm surprised this place is not Yelped. But I noticed the desert does not have a whole lot of Yelpers. Maybe there are too many seniors not familiar with this. Now, about the Ritzy Rover. The best grooming place I ever took my wire haired Dachshund Bruno to. He is a handsome fellow but they bring out the best in him. I have been going to Anna for years. But Michael (the owner) and Roz are all top notch. The place is a real dog show with Fluffy's coming and going daily. Their prices are more than fair and Michael is an especially nice guy. Always friendly, positive and kind. I can't say enough good things about this place. read more

This is a caring, professional grooming shop. They help us groom our homeless pets that are up for adoption. We highly recommend them to everyone. The dogs can walk around, or lay in a little cubby while waiting their turn. Michael the owner and his crew are top notch. Lynne read more

I am beyond pleased with my experience at Ritzi Rover. I have a scruffy, little mixed breed dog who looks great with unconventional cuts, and Ritzi Rover exceeded my expectations. Highly recommended! read more

Oh my gosh the best caring groomer. I had used Ritzi Rover when I had my other dogs 7 years ago. Now I have a new puppy and they couldn't have been nicer. So good with my puppy so accommodating and sweet. Thanks Ritzi Rover you are the best. read more

I had heard about Ritzi Rover from a neighbor. We had one of our dogs nails trimmed there a few weeks ago and decided to try them for grooming. They were amazing!! Our dog Bennet looks fantastic! I was able to get in within a week and he was only there a couple hours. The owners and staff are incredibly friendly and efficient! This will be my go to groomer from now on! Thanks, Ritzi Rover!! read more

BEST grooming of our pups life! He's 11 and has gotten groomed every 4 weeks his whole life! Mandy was just fabulous! Our pup has only experienced mobile grooming, so I was a little hesitant, but it was a GREAT experience for him! He loved being able to roam around and not be put in a crate before and after his grooming. The owner Michael was out of town and when he got back into town, he called me to make sure our pup had a great experience!!! NEVER had a groomer do that, and then sent a thank you note. WOW! Excellent experience all around and won't be going to any other groomer again :)! Highly recommend Ritzi Rover Grooming! read more

They are the best groomers in the desert. Michael is friendly and treats each client as his own. Prices are great. I have used his salon for both of my Yorkies, dating back many years and after several tries at other places, always come back there. It is a drive for me, since we live about 30 minutes away, but worth it. They listen, make suggestions and do what you want. If I could give them 10 stars I would. read more

I called to see if I could drop in for a nail trim and was invited to come in later in the morning. When we arrived, we were greeted by super friendly Michael who quickly and professionally trimmed my boy's nails. Michael handed my boy back to me and said "no charge." Of course I paid him after insisting because I like to pay for all services, especially top notch service. We will definitely be back for a full bath treatment. I only wish Michael did human hair!!! read more

Having read the other great reviews, I feel doubly disappointed with the Ritzi Rover. When I entered the shop, the owner was on the phone calling & reminding customers of their appointments the following day. It is a small reception area, so my entering the front door placed me within a few feet of his face. I thought when he hung up the phone, he would acknowledge me. No. He hung up and made another call. One of the groomers looked my way and I introduced myself and the dog. Because of the appointment time, and I'd been told that the appointments usually were done within an hour or two, I was surprised to learned that it would be three hours. I was concered about the dog needed to go to the bathroom during that time. I was assured he'd be taken outside if needed. When I went to pick up the dog, his fur was so short in places that his pale pink skin is visible. Not good - he will have risk of sun burn unless sun screen is used. The shop also felt a bit like a cattle call on both visits - too many dogs in a very small space. When we got home, the dog pee'd for a very long time and it was clear he'd had to hold it for awhile. I will not return and I will not recommend this shop to anyone. read more

So pleased with the service and the care given to our little tea cup poodle. We had a bad experience at another groomer and had not been for awhile so she had some matting and in bad need of her cut and groom She looked beautiful when I picked her up and she was so happy, not afraid or scared, so the experience must have been good for her too Will be back .....this is our new groomer Great!!!!!! read more

Michael, Roz and Team are Terrific! The Ritzi has cared for our two dogs for 8 years... Our Chloe, a soft-coated wheaten terrier, LOVED going to the Ritzi. Michael and Roz always took such good care of her, and she never looked better. Then are little one, Kye, a lhaso apso, came in the picture. Both of our doggie girls loved going to the Ritzi and always looked perfectly manicured and smelled wonderful. I highly recommend the Ritzi to anyone who wants their doggie family to get the best care and grooming possible. read more

I have been going here for over 10 years and it was great up until the last few times. Michael the owner is never there anymore and it has gone way down hill!!! Last time I went I dropped my 3 dogs off at 12:00 called multiple times at 4:00 and no one answered the phone so I went there and only one of my 3 dogs were done! One was in bath bath and the other one wasn't even cut. the groomer was very rude. I had to take my dog wet and just left after paying 195.00 for basically nothing expect one dog. I called the owner and he said he could squeeze me in Friday at 5:30 for one dog to get cut my husband went there at 5:30 and the groomer was doing another dog and once again with rude to him. She said it would be a while and eventually got annoyed and told him to just leave.. I am really disappointed since they have been grooming my dogs for so long plus my 2 other dogs that passed away. I would NEVER go back again!!! read more

I called last minute to see if they could take my baby Lucy. The gentleman that returned my call was truly friendly, professional, and super accommodating! He was prompt to return my call and was able to squeeze me in last minute on the same day when all the other places were booked until the next day or next week. I was surprised by how soon I got the call from them to tell me that my Lucy was ready to go- 30 min early! I was definitely presently surprised. This place would have received 5/5 stars but unfortunately due to the lousy attitude I got on the phone by the lady who called me to tell me my dog was ready, after I thanked her for being so fast and letting me know the response was "mmm hmm" ... not very professional. Also, when I went to pick up my dog, the ladies who were there did not greet me nor ask me if I was there to pick up or anything, but rather just stared at me and watched my dog cry for me... FINALLY the lady at the desk asked if I was picking up- I told her I was and gave her my dog's name. I asked if they could release my dog Lucy while I took out the hefty payment of $75+ $5 tip and this other lady just asked me what leash was mine, with a rather unpleasant grin on her face. I smiled and thanked her and nothing from her... in any case, this was what somehow turned my super pleasant experience from the start to not the greatest... hence lost a star. I will say that I LOVED the haircut on my Lucy. Loved the accommodation in the beginning and the smiles I got from the gentleman that helped me. Definitely might give this place another shot! I always give the benefit of the doubt when the experience outweighs the good from the not so great. read more

In short, the best shampoo, blow-dry and style my Standard Poodle has ever received. Combine that with a friendly, professional staff and a fair price and you've got the Ritzi Rover. I won't take Hedwig anywhere else from now on..... read more

We were recommended and what a great tip. Love the no cage attitude, the groomers are tops and on time. Shop is cute as can be. Would go nowhere else in desert read more

My Rusty loves going to Ritzi Rover and when I take him in there he doesn't put his brakes on as he want to see the other dogs and play while waiting for his turn to shine. read more

I have 3 adorable Yorkies..1 of them with a personality disorder! Pink is fearful and neurotic and now toothless! Nevertheless, she is the alpha dog. This is not a problem for Ritzi Rover! Michael and Roz are patient and gentle, and they understand Pink's royalty. However, no dog will ruffle Michael's feathers either! Queen Pinkie now sits in a cubby by herself, observing siblings Floyd and Rock play with the other dogs while waiting their turn for grooming. She leaves the shop fluffy, clean and pretty and reports to me about the goings on of all the other dogs in the shop. Ritzi Rover is Pink's only socializing and I am ever so grateful to Roz, Michael, Anna for their patience and servitude to all dogs. They work from their hearts. Imagine if the shared the same kindness........ xoxoxoxo read more

I was looking for a groomer who wouldn't have to keep my dog for hours in a cage. I brought my dog at 7:30AM and by 9:00 she was all done. Michael was extremely welcoming as he greeted me and the groomer did a great job. I will definitely come back. read more

After going to at least five or six pet salons Miki and I finally found the best of the best! The owner is such a nice guy and all of the workers there are extremely sweet. They listened to exactly what I wanted and did even better than that! read more

Sasha has been groomed at Ritzi Rover for many, many years. We know our 16-year-old little girl is in gentle, caring hands and looks gorgeous. She is called "The Party Animal" at Ritzi Rover because she is quite the social butterfly! read more

We have been taking our Maddy for 16 years and are part of his incredible family. From the time you walk in the front door to when you pick up your pet you can be assured of excellent care and grooming. We now have a new little girl Stella and she always has her tail wagging as we bring her in. They have no cages so dogs have no stress being here! Thank you Michael and ANA for taking care of our Cotons with so much love and attention and keeping them so sparkling white for all these years! Thank You Ritzi Rover! read more

We live 1/2 time in Palm Desert and I didn't take our dogs to our normal groomer before we headed to the desert so I came on Yelp to find a groomer. I LOVED Ritzi Rover even though they only had one review but I notice that there aren't a lot of Yelpers in Palm Desert - I guess I need to do more here. They were very nice, responsive and did a GREAT job with my dogs. I have a shitzu poodle mix and a puggle and they did a wonderful job on both dogs. My dogs were happy and relaxed when I picked them up. I highly recommend Ritzi Rover. read more

This place is amazing! No one barks, including the dogs. I have a small Maltese mix who fell in love with Roz the first time he was there. He looked wonderful when I picked him up and seemed quite happy. We will return whenever he needs a trim. All the dogs seem to get along. It may be a bit more expensive than some places, but not much and picking up a relaxed fluffy is worth it. read more

Worst groomer ever! My dog was horrified and handled roughly by the grooming lady. Could hear him crying several times before I just took him as is. His eyebrows and face were shaved off. Scissor lines everywhere. And not to mention the chocolate on his face. Very disappointed! read more

Our regular groomer of the past 7 years was on medical leave. Our three kids needed to be bathed and groomed so we took a chance and brought them here. Having no prior knowledge of our tastes and the kids, I just need to say that the staff did a wonderful job. We are loyal people, so I will return to our regular groomer, but we have to say that we were delighted with our first encounter with Ritzy Groomer and would also recommend them read more

I met my parents in Palm Springs for a weekend away from school. One morning I woke up and my little 1/2 Yorkie 1/2 Maltese named Sophie could not walk on her back right leg. I absolutely could not figure out what was wrong, and so when we were on El Paseo Dr. for lunch, I saw this spot tucked back from the street and thought I might pop in to get the nail cut to see if maybe it was just digging into her paw. Since I am a struggling college student, my first question was the cost of cutting the nails on her two back paws. The very kind man behind the counter took Sophie in his arms and told me not to worry about it, and with incredible composure and obvious professionalism he cut her nails within three minutes for free. It is important to add that Sophie has PTSD and is absolutely terrified of getting her nails cut and wriggles A LOT and yells out in fear. This was no problem for him. We were happily prancing down the street five minutes later. I am so grateful to this place for helping us out- kindness like that is not very commonplace these days. read more