Out here in Palm Desert we are fortunate to have some truly wonderful small businesses…read more Many of us in Sun City Palm Desert (9,000 or so residents) can be seen in our golf carts with poodles, Havanese, chiweenies, boxers, maltese, king charles spaniels, westies, greyhounds, and mixes of all of the above. We have three senior rescues who love their treats. One has a kidney condition, so she has a special diet. On Wednesday, I stopped in to Pet Oasis for the first time. We needed a little bell for our little blue heeler/GSP mix who is now deaf, so that I can hear when she is around my feet and I can keep from falling over on her. Jeannine helped me find the perfect bell plus the most amazing and reasonably priced soft treats for these old doggies. The store is gorgeous, and to a pet owner, a lot like Christmas morning. Toys, feeding pads, beds, climbers, jackets, and all kinds of colorful accessories will catch your eye. It is just a beautiful place! There is a wall full of various refrigerated meals, including one special kidney support product that appealed to us for our darling patient. There are many, many soft treats, vegan treats, and broths of several kinds. I found one amazing turkey bone broth which is kombucha inspired. This is the kind of store where I "run in to buy a couple of things" and then carry a shopping bag full of goodies. Maybe I need a secret checkbook and title the purchases "essentials". I was headed out to my husband's physical therapy session and it was a bazillion degrees outside so I left my items with Jeannine and her coworker where they'd remain cool until Incould return after. The three dogs were thrilled to get the lamb treats and the fish when we got home. Little Annie, now wearing her cat bell, gobbled up her prescription food from the vet's office which also had the broth on top. I found the prices reasonable and the assortment of flavors, whether raw or air-dried, to be extensive. My own human food cabinet is way less appealing than is their special treats drawer. Knowing Pet Oasis is here right down the street is fantastic. The people are welcoming and knowledgeable. Love for pets is in the air here. I guess I can manage to eat my broccoli frittatas and black beans every day so we can bring an appealing culinary experience to these rascals and sneak in to Pet Oasis for new surprises. "Are they spoiled" you ask. Yes they're spoiled. Little alarm clocks watching for meals and snacks in their bellies are never wrong, am I right? You can find us on the third tee greenbelt at Mountainview Golf Course, sitting on a bench on the hillock, mostly every morning, sharing treats from Pet Oasis, listening to podcasts, and smelling all the smells.

I was greeted the moment I walked in & the gentleman who was there (Frank) came out from behind the…read morecounter to help me with items for my new puppy. I really appreciated the assist & will definitely go back!

I can't recommend them enough. Adopted two terrier mix (pit bulls) back in January. As a family we…read morewere looking to socialize them to other dogs and having litter mates not an easy task. The Grand Paw were able to take them into their facility since I didn't know this certain breeds can be at all facilities due to insurance. This was new but glad to learn- The Grand Paw has been amazing place for my dogs Prince and Moe- they come back tired a plus, better socialize a plus

My pup loves the place. She gets so excited when we are driving there and always comes home…read moreexhausted from the excitement

What a great group of people doing everything necessary to ensure these animals are loved, fed and…read moreplaced in a good home. Will continue to support smaller rescues such as these as they are "boots on the ground" animal lovers ready to help the animals in need. Great place to bring extra, food, toys, leashes etc. Great place, great people, great animals. Thanks for helping the animals ‍

Wow, what to say about PRC!!! First Christine is a down to earth hardworking dog loving woman. She…read morehas built a piece of heaven for these rescue dogs. Dogs that are dumped or pulled from shelters are brought into the pet rescue center, rehabilitated of necessary, receive training in basic obedience and agility as well as spay/neuter, vaccines, microchipping, and a veterinary exam. The rescue ensures the right for for both dog and owner and on multiple occasions the director has said I know you want her but this is who you need and avoided a placement that would have caused frustration for all involved. She ensures that if a dog is found every attempt is made to reconnect it with it family even when the family is sadly unappreciative of this. They have training classes to fundraise for the rescue and would love more volunteers :) I find visiting this place to be zen as I am sure the dogs do also.

Thank you, Danny!…read more This was our very first time getting a fish as a pet. When my husband, our two daughters, and I visited the Petco Indio near WinCo, we honestly had no idea where to begin--tank, fish, supplies... everything was new to us. My husband asked for help at the front desk, and we were lucky enough to meet Danny. We didn't even realize until near the end that he is the General Manager. From the very start, he was incredibly kind, patient, and enthusiastic. He explained every single detail and answered all of our beginner questions without ever making us feel rushed or uncomfortable. When he learned this was our first time buying a fish, he smiled and said, "Let's make it more exciting--I love this." And he truly did. He helped us choose a 10-gallon tank, two fish, and all the decorations, guiding us carefully through every item. I honestly felt bad asking so many questions, but Danny never once made us feel that way. Instead, he made the experience fun, welcoming, and unforgettable. Thank you, Danny, for making our family's first pet day so special. My daughter knows your name by heart now--and that says everything.

We did the fundamental training with Ricki, she was amazing! We learned so much from her and she…read morewas very attentive and accommodating. I would highly recommend taking your pup here and training with her. She was very knowledgeable and patient with my dog.

We have been taking our mini goldendoodle, Kermit D'oodbreaux, to PetSmart for grooming services…read morefor over a year now. Jaimee D is our regular groomer. Jaimee D has developed a wonderful relationship with Kermit and he looks forward to his visits with her. He has an extra curly coat and Jaimee D works out all of his matted corners without skinning him to the nubs. He gets a fresh cozy teddy bear cut each time, which grows out beautifully. This allows us to go extra long between cuts if we want to enjoy his full coated look for a month or so! We love that PetSmart and Jaimee D. are there for our grooming needs and that our little boy is happy going in and full of spunk coming home. Affordable prices and quality grooming products used!!! In response to reviews that state prices are out of control: We book online and the price is ALWAYS as stated. No surprises! It never takes longer than estimated. Today we dropped him off in the morning and we're called within the estimated time 2-2.5 hours.

DANGEROUS LACK OF TRAINING -- SPECIAL NEEDS DOG PARENTS BEWARE…read moreI will never bring my dog back to this location, and I highly caution anyone with a special-needs or senior dog against using their grooming services. My senior greyhound suffers from SLO (Symmetrical Lupoid Onychodystrophy), an autoimmune condition affecting his nails and paws. He requires regular nail trims every 3 weeks. On Friday, I checked him in at the salon, and once the groomer looked him over, was told he would be ready in 45 minutes. Minutes later, I received a phone call from PetSmart stating they were rushing him to an emergency vet because his paw was bleeding. Because of his condition, minor bleeding is a known risk that is easily managed with styptic powder--which a professional grooming salon should have readily available-and bandaging. I told them I was right down the street and to wait, but corporate policy apparently bypassed communication, and they were already transporting him. When I arrived at the vet location to meet them, I found the groomer and my dog standing on the hot, 105-degree, La Quinta black asphalt. My greyhound--a breed with incredibly thin skin and zero tolerance for extreme heat--was standing on the scorching ground with a plastic trash bag wrapped around his foot, held in place by a tightly tied ribbon on his leg. This makeshift "bandage" was not only deeply unprofessional, but incredibly dangerous, risking burns to his pads and cutting off circulation to his leg. The lack of basic first-aid knowledge, the absolute panic over a predictable symptom, and the complete disregard for the outdoor elements in La Quinta summer heat is entirely unacceptable. There is a whole aisle in PetSmart with first aid products, so I'm still very confused about why a plastic bag was wrapped around his paw. And why would anyone who knows anything about dogs have a dog standing in full, middle-of-the-day, 105 degree sun on black asphalt? After using the styptic powder available at the vet, I took my dog home immediately and bandaged him properly myself. If you have a dog that requires actual care, knowledge, or specific handling, do not trust this corporate salon. Their panic overrides basic animal safety. I seriously wonder how much training their groomers receive.

2 bad bags of dog food in 3 months luckily had antibiotics left over. Manager takes off when I drop…read moreoff the food he doesn't care he's obviously hung over not his business lol. You need to close the store how many large pet stores are necessary when over half the tiny desert community is Vacation rentals and air bnb likely 70% of the city. The staff is trash employees trained not to give a discount on 2nd bag of bad dog food I'm over paying for btw. Why are we overpaying for dog food so they can open unnecessary stores?! The last bag OF NATURAL BALANCE HAD WORMS IN IT NOT SURE IF ITS THE COMPANY OR THE LAUNDRY LIST OF POOR STAFF LEAVING FOOD IN 120 DEGREE HEAT. I filed a complaint with corporate already Manager. I'm the guy who just left about 30 min ago if you see me around town holler at me. Update Just realized this cashier shorted me $20 on the return great work?! Now we're stealing from customers smh. I was obviously concerned with my dog knew something was off but blood was boiling dealing with that trash staff called India twice they are better at their jobs lol. Still waiting to hear back from the DM?? I definitely want my $20 back after all this.

Just wanted to give a quick shout out to David. As a new aquarium owner he's have been gracious and…read moreprofessional with providing me information regarding aquarium set up. Every time I come here to get new fishes or buy new aquarium accessories he have been helpful and curteous as always. Thanks David!

I dont live in the area, but stopped by to take a look around. I had a great experience there!…read moreSuper friendly staff, knowledgable, and eager to help customers in the store!

Stopped by and Rosie helped me out. Brandon was not in but Rosie was super helpful and her…read morecustomer service was great. We chatted for a but about plants and I appreciate that she took the time. I was looking at some of the tissue culture plants and she even suggested coming back as they we're a little sad, which I agreed. I appreciate the honesty and that they're not just trying to make a sale, especially like some big box stores. A great lfs to support!

While I'm not an owner of an aquarium, I did have a problem with a water pump similar to an…read moreaquarium. J. P. promptly returned my call and advised me that Michael or Alvin would be happy to look at my problem. Michael greeted my and quietly looked at my pump and patiently listened to my predicament. He took my cat water dispenser and water pump to the back and within three minutes returned with the pump cleaned and operating. No objections or superior attitude, just very exceptional customer service. If you need anything aquarium related taken care of in Palm Desert, I highly recommend Zen for their selection and their awesome assistance.

I stopped in to Zen Aquatics because I am curious about installing a koi pond in the backyard but…read morehave zero experience with fish. I was impressed by the water world inside this store with a truly magnificent tank by the register that had the coolest stingray swimming around. I was told that the owner, JP, has extensive knowledge about everything koi ponds and is a wonderful resource for advising on the installation and required equipment. I wasn't sure that koi would live in this hot desert environment but apparently they do just fine! Zen had a great selection of koi fish in multiple sizes and all the accoutrements to go with them. If I go through with the project I will definitely hit JP up!