This is such an amazing place to actually give money away on junk cars they sale as new cars!! Stay away from this play!! No worth buying a car from this location at all!! read more

I saw a carfax ad from this place for a 1989 Toyota Corolla with 112K miles for $12,500!!! This has got to be a mistake right or did I miss the announcement that 1989 Corolla is now a collectible antique? read more

River Auto Sales - The stupid Ad! - Car Dealers Near Me - Malden, Massachusetts

I bought a Prius from them at the end of March. Went in for a test drive, I let them know I was still shopping around - absolutely no pressure. Went back to purchase the car, but told them I wanted to take it to a mechanic first. The salesman immediately handed me the keys, so I could do that! Just a few minor fixes were needed. The car was in great shape. I did end up needing to fix the front brakes soon after purchasing, but I think that's reasonable for a car with nearly 100,000 miles on it. (They replaced the rear brakes right before I picked up the car.) I was worried about how I would be treated, as a woman buying a car on her own. There was only one questionable moment, as we were going through the car insurance process, when instead of asking me how long I had driven in the U.S., I was asked if I was from China. But they are a bilingual car lot, so perhaps a lot of their clientele are from other countries. Overall, I'm very happy with the car, price, test drive, and how easy it was to check out the car with an outside mechanic. read more

I had a terrible experience with River Auto Sales. Long Story. I bought a 2008 Ford F150 HD Edition. Beautiful looking truck. Conditions of purchase were bumper needed to be repainted, Center Console needed to be repaired Harley symbol was missing. Passenger side handle on interior frame was missing, and The timing needed to be repaired, as well as a CV Joint. Took the dealership a week or so to get those things done, but about 2 weeks later I took delivery of the vehicle by meeting their runner at the DMV in Rhode Island. Check out the truck and it looks good, the bumper repaint came out real nice, The leather repair on the center console was nice, not original but still not bad. The handle on the interior frame looked good however it wasnt the right color. Interior is grey, handle is black. Mechanically it seemed that the repairs had been done, I didnt notice anything that would give me the idea that they hadnt been done. About 6 weeks later, the check engine light started to come on, and go off. The ABS lights were coming on all the time, and while driving the truck would almost stall out on the highway. So I plugged in a code reader and sent the screenshots to the dealership. The codes read that the timing was bad. So I reached back out to the dealership, sent them pictures of the codes and the salesman Junior asked if I could get them truck back out to them for repairs. I had the truck towed the 2 hour drive out to Malden to get the repairs done. I did offer to them to get the repairs done out here and then they could reimburse me. This wasnt good enough for them. Now keep in mind with the purchase of the vehicle I asked for a copy of the work performed on all the presale requirements. I was told that they no longer work with that mechanic and there was no way I could get the receipts, and or work order for those repairs. I asked them then who the new mechanic would be, and if he was licensed. and where my truck was being held. I have it in writing via text that I was to not worry about where my truck is, or who is working on my truck. This concerned me greatly as now I have no idea where my possession is, and if a licensed mechanic is performing the repairs. My kids are in my truck all the time this was not good. about a week into the waiting time for repairs I asked for an update and was told be patient, it was being worked on. So I didnt bother the guys for another few days. Now at this point I am starting to get stuck, my wife needs her car for work, I have to go to work, and our kids have commitments to sports and other things. Well it just so happens that my 15 year old broke is collar bone and I had to take to the doctors. So I reached out to the dealership and the salesman Junior tells me he cant get me a loaner cause he would have to pay for it out of his pocket. Then he tells me he has to pay for the timing repairs out of his pocket as well. ????? What dealership makes their sales people pay for repairs? So now its about 17 days past and they finally decide to bring me the truck. They send a runner to drive the truck back to my house in RI. The guy goes and stops at the mall on the way to my house. The car then breaks down in the parking lot of the mall. It would seem the starter has now gone. So I am sitting at home since 10 am waiting on the truck I wasnt made aware of the situation until almost 2:30 pm and then I am told that this runner ( unlicensed mechanic) is trying to swap the starter in the parking lot of the mall. Guy gives up cause he cant do what needs to be done, so then I tell the salesman to have the guy get the truck towed to my house and I will get it to a professional to have the starter put in. 2 hours later truck finally arrives at my house and there are huge dents in my hood. When I sent the truck to the dealership the hood was fine. I have pictures of the before and after so they cant fk around. Salesman trys to tell me that it could have happened on the tow truck ride up to his dealership for repairs. So now, my truck is in a local shop getting the starter put in, I am trying to get the dealership to pay for the labor for that, and to get the repairs paid for to fix the hood. Nothing about this experience has been good. I have reached out to the Attorney Generals office in Malden and a consumer advocates office out there as well. I will be seeking legal action on this dealership. Please for the love of god do not buy a vehicle here! read more

Please do not go this delearship!!!! A young female family member of mine purchased a vehicle from them that had an issue with the tire pressure which was seen during test drive and was told, "oh don't worry about it" it will be fixed whatever it takes...she liked tha car and got it.....WRONG...they have been uncorporative and disgustingly RUDE including the owner "Rony". When the car was purchased my family member had to bring the car back 4 times (4 saturdays in a row)for 2 diffrent issues, that were not related to the identified tire pressue issue (broken fog light and rear passenger window issue)and NEVER complained. They seemed ok at first (ofcourse they had gotten their money from my family member). Then when it was mentioned that the Tire Pressure issue was still around after the 4th time it was "fixed", and it was mentioned that an independent mechanic had advised that all 4 tire sensors should be replaced, they began being NASTY and basically said they were doing favors and that the tire sensors do not need to be replaced (mind you that was a sugestion of the independent mechanic). They could have said, well lets see what is really wrong with the tire pressure situation and get it resolved, but instead were concerned that it would cost too much to fix it etc...All of this, while within the 30 day Lemon Law Warranty. They will NOT get away with this as it is their responsiobility to fix this under massachusetts lemon law, and not give people the run around and basically leave them stranded on their own after taking their hard earned MONEY!!! The Ownwer is very horrible at customer service and essentially NEVER really attempted to mitigate or diffuse the situation after seeing how frustrated and displeased my family member was. I had 3 referrals/coworkers lined up to purchase from them, as I raved about them initially and now I have told them and everyone I know what a HORRIBLE experience this has turned out to be for my family member. NO THANKS! RUN AWAY FROM THIS PLACE! read more

Very good experience purchasing my 2017 Fusion Hybrid! I ended up with a solid car with most of the features I wanted. They delivered it out-of-state and helped with the registration and title. I had a minor issue getting the title (not their fault) and John helped me resolve it quickly. I've had the car for a couple of months now and I'm totally satisfied. I would certainly purchase from River Auto Sales again. read more

These guys were awesome. I had a few issuses with the car after a bought it and the guys took care of the issues no question asked. They were polite and courteous. I would highly recommended them to family or friends. read more