From start to finish, this was a great experience. Guys from Prestige Motor Sales were excellent. I…read morefound the car on cars.com and emailed the dealer. He responded right away and set up time for me and my wife to come to the dealership and test drive the car. When we arrived, the car was even better than we expected. We test drive the car and knew right away that we wanted it. Alex helped us every step of the way with financing and he gave us a great deal with the decent percentage and he also was incredibly patient with the paperwork and walked us through the entire process. I don't write a lot of these reviews, but when I have a great experience I give the credit. I will definitely share this experience with my friends. Thank you Alex and Prestige Motor Sales for another member in our family.

At the time of purchase on March 20, I was told--and it was put in writing--that several issues…read morewould be addressed prior to delivery, including the tires and warning lights. I picked up the vehicle on April 1. On April 6th, an independent mechanic found several issues that had not been addressed, including concerns with the O2 sensors, exhaust system, error codes, and worn tires. That evening while driving on the highway with my kids in the car multiple warning lights came on and the car began shaking while driving. We had to arrange towing back to the dealership at our own expense. While they did perform some repairs (including replacing the O2 sensors (these are brand new!), a follow-up inspection still showed that the exhaust will likely need replacement, the radiator was not actually new, and the Run-Flat tires had been repaired rather than replaced. Overall, the vehicle was not delivered in the condition promised, and we spent significant time arranging transportation and following up. I would strongly recommend having any vehicle independently inspected before purchase. Based on this experience, I would proceed with caution.

This is such an amazing place to actually give money away on junk cars they sale as new cars!!…read more Stay away from this play!! No worth buying a car from this location at all!!

I saw a carfax ad from this place for a 1989 Toyota Corolla with 112K miles for $12,500!!! This has…read moregot to be a mistake right or did I miss the announcement that 1989 Corolla is now a collectible antique?

One of the easiest transactions with a dealership ever. They…read morewere fine communicating via email, made me an offer for my car, stuck by it after seeing it in person, absolutely no games. They were able to pay my car off and cut me a check very quickly. I look forward to doing business with them again!

Extremely frustrating experience. Started off well, but quickly went sour…read more Went to get a quote for my car and received one from the junior guy that day. Both the owner and the junior guy inspected my car. The junior guy showed me the comps. I asked if could go higher based on the data points. He said it was out of his control and he needed to ask the owner who was helping a couple at the time. The owner (think his name is Charles) proceeded to scream at me that the offer is the offer, essentially a take it or leave it. Very confusing and rude. The owner was very polite with the couple, but seemed to be triggered by something. Would not recommend

Buyer beware! Keep driving if you see this dealer. Not the place to buy a car. I bought a Dodge…read moreCharger in July and this dealer misrepresented pretty much everything about the vehicle. Just about everything they told me was a lie. First, they told me that their mechanic had "thoroughly" gone over every major system in the car to make sure it was working properly. Complete crap. They don't even have a mechanic. Next, they said they needed time the day I was picking up the car to detail it. No problem. Only later did I realize that by "detail" they meant "peel the stickers off the windshield". Nothing else. I should not have been so trusting when I bought the car, as when I got the car home I discovered the car had no spare tire, a half-assed cellular vehicle finder device was hack installed in the car and one of the halogen fog lights was burned out (they must have missed all this when they "thoroughly" went over every inch of the car). The car then failed NH state inspection because of a defective parking brake. Turned out not only was the parking brake not working, the entire rear brake system needed to be replaced. I called them and they told me they would repair the brakes less a $100 deductible. Once I got them to see how ridiculous it was to ask for a deductible on a car I just bought and would not pass inspection, they ordered the parts to fix the brakes. They gave me the name of a repair shop near them were I would need to bring the car to get it fixed (remember they have no mechanic). The parts took a took a week to come in even though they were in stock at 2 local auto parts stores in my area. I ended up going on vacation that week and the brakes failed completely and I ended up fixing them out of my pocket. Not their fault I was on vacation but very aggravating. They should have fixed the brakes immediately If you really want a car from this dealer, take it to your own mechanic and have it fully checked. These guys do nothing to the cars they buy other than put them on the lot and slap a sticker on the window. They can't fix anything and don't have the expertise or honestly to disclose any issues with the cars they sell.

I had a great buying process with Lariza, she was friendly and helpful. I also had a nice closing…read morethe deal expience with Daniel. He was nice and gave me a fair price for my trade in and made the process easy. I recommend them highly

Excellent buying experience. They were very transparent, numbers were set prior to the scheduled…read moretest drive, Dave was easy to work with, couldn't be happier with my purchase.

asking questiona and hung up on me hard to deal with sound like he was having a attitude when I was…read moreasking questions

I will go here over Arlington any and every time…read more DOS: Dec 2025. I was greeted as soon as I came in. Didn't know where to park or enter -it's a temp location. Garage is off site. Just pull in, and use either the from door or the door on the left side. The big part in from, which looks like a showcase, is where you ultimately want to be. Friendly people, helpful, listened thoroughly and took time to try and diagnose the privilege. Texted /emailed suggested work to be done. Solid communication throughout. Also excellent follow up after the service to make sure everything was good. Would do this drive again. Everyone in the waiting area said the same thing -they came unhappy from another location but were happy there. Thank you Rick!

I used to come here regularly for repairs, as I trusted the dealership I purchased from. As time…read morewent on, service has gotten worse and more expensive. The last repair is the nail in the coffin. They messed up a side view window repair (it just fell out 50 miles later when the door was closed), and then wouldn't give a refund for their incompetent $300 repair or any kind of discount since their original quote was 3x less than the actual quote ($900!). In the clown show, the person was like oh, it's easy to pop back, after which the mirror immediately fell out and shattered. During later discussion, he then said we came in with a shattered mirror.

Bought Groupon for an oil change, made an appointment, showed up on time-shop was completely…read moreclosed. No sign, stayed 20 minutes in case they took a break. Nothing. Ended up having to go elsewhere.

Absolutely the best price in the market. Honest and reliable. Family owned local business that…read morewill beat any competitor. Thank you Ollie!!!