Stay Away. Took my car to them multiple times. Fixed my transmission and it broke down multiple…read moretimes, and had to keep going back. Each time he insisted it was a different issue, and he kept replacing other parts. Consulted a New mechanic and they showed me the transmission was leaking and not installed correctly. Stay Away! Owner seems like a nice guy at first, but he's Very Shady and overbills you. If you question him, he gets very angry

They go above and beyond and they really do treat you like family. Extremely knowledgable regarding…read moreall types of vehicles and electric and mechanical issues. Their prices are reasonable and in my opinion they go out of their way to give the lowest cost.

This is a horrible dealership! What a rip off! Beware of their schemes! I works NEVER buy here…read moreor suggest other do either! I purchased a used 2010 BMW 328i for around $13,000 before financing (after it cost me around $20,000 mind you which isn't my problem....). I was more than willing to purchase the vehicle at they said it had no issues, ran and looks great! Well the car looked wonderful and on the surface, when test driving it it did appear to have no issues... Within the first 6 months is buying the car I had to put $7,000 cash out of my own pocket for repairs. I have receipts and a video from the BMW dealership whereas they said that my kids and I were lucky that the car didn't catch on fire because of faulty repairs previously done prior to my purchasing the vehicle. That was just the start of the whole ordeal. To save money I brought the car to a reputable foreign car repair shop to get the repairs done cheaper after the initial repairs at the BMW dealership, whereas I was told the car needed an additional $5,000 on repairs due to leaking gaskets and other issues with the car! Plus the drop hard top convertible retractor stopped working, the drivers side window stopped working, and there were additional electrical issues that needed to be completed as well which would further up the cost from $5,000 (ADDITIONAL dollars from the already $7,000 I already shelled out!). At this point, I called the financing company and told them about the while ordeal as Micheal Motor Cars was informed of this trouble around our before the 6 month mark of my having the vehicle whereas they ONLY would agree to send me a $1,000 check towards everything!).I did take the check to put towards the initial $7,000 repair, but didn't know any everything else yet... All in all, within a year of owing the car and NEVER missing a payment I put over $10,000 i for repairs of my very own money! By the time I called the finance company, I told them I had enough of this vehicle and that I wanted it picked up ASAP to voluntarily surrender the vehicle. That I wasn't putting any more money into this LEMON of a vehicle! They came and picked it up, sold it for less than $3,000, put that towards what I owed and slapped me with a $8,5000 Bill for the reminder of the balance! My credit score which I worked so hard to keep high, lowered over 125 points! And will remain in my credit report for 7 years unless I pay for a lemon or a car that I do not have any longer! What a nightmare this ordeal has been, moreover, dealing with Michael's Motor Cars! I thought that they were a relatable dealership, that since an employee is theirs even previously owned the BMW I was purchasing, and that the way they all represented themselves that I was getting a good deal and in good hands! Well I wasn't, nor will you be! I should have some my homeworj - had the vehicle inspected by my personal mechanic/the BMW dealership and also look at reviews both from Google and Yelp as they have some pretty messy and nasty comments that I hadn't previously seen! For one compliant like mine is too many (that being is you're a honest reputable dealership!)

Only good if you have a perfect antique car for sale. They will not help you if your car is in less…read morethan perfect condition. I hate them. Dr. Jim Brown who tried to hep a neighbor get their antique car sold. Try someone more helpful! Dr. Jim Brown

Disappointing experience - problems started 28 days after purchase…read more Review: Unfortunately, my experience with this company was very disappointing. I purchased my vehicle approximately four months ago, and I strongly suggest that anyone searching for a car also consider dealerships with a better consumer history. Only 28 days after the purchase, I began experiencing mechanical issues that could affect the engine. Although the company performed repairs, the same problems continued to return repeatedly within less than three months. In addition, I do not believe the vehicle was properly inspected before delivery. The car was handed over with the oil close to its limit and with very low fluid levels in several systems that should have been properly filled. The tires were also already very worn and had to be replaced within just four months. I have driven less than 2,000 miles, yet the vehicle has already presented multiple serious problems. Even when the 3-month warranty is activated, customers are still required to pay part of the repair costs, in addition to transportation expenses and time away from work. I paid about $6,000 as a down payment, and so far I have spent approximately $8,000 total, including installments and repair-related costs. When I tried to exchange the vehicle, I was told there were over 200 cars available, but I would still have to pay additional money to make the exchange. After all the loss and frustration, I was expected to pay even more just to get rid of a defective car. Another very important detail is that for vehicles with more than 60,000 miles, customers may be asked to sign documents waiving the 3-month consumer protection, which makes it extremely difficult to resolve serious defects later. My advice, especially to non-English speakers: * Never sign anything under pressure. * Take all documents home and translate every page before signing. * If any problem starts, communicate only by email to keep proper records. This experience caused me to completely lose trust in this business. No one spends this much money to end up with a car that brings stress instead of safety and peace. Please think very carefully before purchasing from this company.

I want to leave this review as a warning to anyone thinking about buying a car from this company…read more If you are planning to buy a car for more than $20,000 like I did, please consider looking at Facebook Marketplace first. You will probably find similar cars for half the price and the quality might honestly be the same. The difference is that when you buy from this company, you pay a lot more and still risk getting a broken car. In my experience, this company sells defective vehicles. The problem with my car started only 22 days after I bought it. Since then, I have reported the exact same issue five times, and the car has already been repaired four times for the same problem. After six months, the issue still continues. What is even more concerning is that during the purchase process they make you sign paperwork that includes a paragraph where you waive certain rights. I strongly recommend that anyone buying from them take the contract home and read every single line carefully before signing anything. I feel extremely disappointed and unsafe driving this car. No one should spend more than $20,000 on a vehicle and then have to deal with the same mechanical issue over and over again. If you have also had problems with this company, please share your experience in the comments. It would help other people understand how common these situations may be and help future buyers make a more informed decision. I truly hope this review helps someone avoid the same mistake I made. We Will Let's start counting the number of reports of defective cars purchased from this company. put your problema here !!!

I can't say enough good things about this shop. After accidentally driving over a mound of ice…read morefollowing a snowstorm, my car started making a grinding noise whenever I turned. I was worried it might be something serious, so I brought it in to have it checked out. They took the time to inspect everything and initially ordered a part they thought was needed. When that part turned out to be incorrect, instead of pushing for extra work or costs, they found another way to fix the issue and completely resolved the problem. What really stood out to me was their honesty and integrity: they didn't charge me anything. Not for the repair, not for labor, nothing. I even offered to pay or at least bring lunch as a thank you, and they just were happy they could help me. It's rare to find people who are this genuine and customer-focused. If you're looking for a trustworthy, skilled, and kind mechanic, I highly recommend them. They've definitely earned my business going forward!

Severe over charge to a local senior citizen. Charge about 3 x more than any other reputable shop…read morein town. Emailed manager twice and they don't want to address the invoice for service paid for. Literally, there are plenty of reputable auto repair shops nearby, avoid this one. Buyer beware. Contact BBB and get multiple other quotes before considering this place.

Best resource to locate hard to find replacement parts. The staff is very friendly, knowledgeable,…read moreand professional. I highly recommend this company , and the service they provide.

Max and Dave were not only extremely helpful but kind and pleasant to do business with (which is…read morehard to come by these days). I would highly recommend going there should you need to.

The best place for all your car maintenance needs and great prices as well. The staff are fantastic…read moreand owners are extremely knowledgeable about what needs to be done. The best place on the shore to take great care of your cars

Smalley Automotive has to be the finest Auto Repair shop found anywhere,they are knowledgeable,…read moreinformative and thorough. I took my 1988 corvette there and I told them of the many issues I had , they went over the car with a fine tooth comb and found All the things that I was concerned with . The workmanship, and service is exceptional as for the pricing they are very fair to the customers. When you bring your car there they will explain what has to be done upfront, there are no surprises. I want to thank them for being honest and sincere, they set the bar for all shops to follow. I Highly recommend Smalley Automotive.

I work around the corner so it is easy for me to drop my car off and walk to work from there. Not…read moreonly has this place been convenient, the service has been 10/10. I've taken my car in for oil changes, new breaks, etc. I commend them on their honesty, great work, and timing (plus the dog is really cute). Most shops I've been too have tried to take advantage of me, and this place has been an exception. So thank you!

This place is my absolute go to place for auto repair. Mike and his mechanics are thorough and know…read morethe repair work on all cars and trucks. I was not enjoying the price I paid at dealerships and once I found this place and saw a big difference in price, I was sold. So far, two cars and a truck have been to Sullivan's place and are running happy.

Scheduling the appointment on the app was very convenient and easy. This is a shop where I go to…read moreget all of the work done for my family's car. The prices are fair and I know that they will do an honest job. The waiting room is very comfortable and they offer free Wi-Fi. I was able to get in and out very quickly too.

Certified is our hidden gem. Not only have we purchased my daughters car from them, but they also…read moremaintain all of my vehicles. They are a full service shop with a great staff who always goes above and beyond when taking care of your vehicles.