This by far has been the best nail salon I've been to. Great service, quite, and relaxing. They are also up-to-date on nail color trends. The decor was on point and their background music was nice. read more

This is my favorite place to come unwind! I always get the best service and I'm always treated so well. Today Arron and Kim did my mani pedi and they did such a wonderful job! I'll be back (hopefully) soon to see them again! read more

First time going here and the owner and all employees were so sweet and attentive even during a very busy time. I had Mary do my pedicure and I also paid for extra 10 min massage which she did a great job at. Their prices were much better than I expected for being such a fancy place. Will be going back next week for a manicure! read more

First time today and I am impressed! Clean salon, courteous staff, just fantastic customer service overall. I had to drive all the way to Rowlett from Irving just to get treated with respect and courtesy. I tried going to Pretty Nails in Irving first but they all had horrible attitudes this morning. So they missed out on some money and it all went to the wonderful staff at River Nails and Salon. Tipped both my feet tech and hand tech too! They actually talked to me. Had a genuine conversation while they worked. Offered me drinks as well. Unlike Pretty Nails when I first went to them back in April for my birthday. I hope River keeps it up! I will return and I highly recommend. The only thing I didn't like was not getting my hands massasged with my Mani dip nails. I mean that would have made them diamonds in my eyes. My feet tech was awesome! Loved her! I gave them 4 stars only because i felt they should have pampered my hands as well as they did my feet for the price I paid. Other than that, the atmosphere was peaceful and other customers were respectful. Even when they spoke in their own language I did not feel they were talking about me as you get that feeling in other places when they speak in their native tongue. The decor was on point! Loved it! Loved it! Loved it! I will drive 45 minutes again for the customer service. read more

See all

My first time at river spa it was very pleasant so pretty inside very girlie, front desk wasn't super friendly, but snow was nice did a great job on my feet unfortunately they didn't dry all the way and was messed up I kinda felt shuffled out. my nails done by mylar very nice will Go back but earlier during the day so I don't get rushed out read more

Clean place. I enjoyed my pedicure and the staff was very friendly! Also had good prices. Would definitely go back

I've had my nails done here a lot because they are so close to my house. That said, my nails have only been done right by a few people there. Nancy, Tina, and Tammy are the only ones I trust from this place. I've had to return for complete redos because of lumped and bubbling gel nails and misshaped powder nails. A couple of times, I've actually left with sore or bleeding cuticles because they were not careful. Additionally, I often feel like they are rushing on my nails and miss getting things right because of this. I know it's a gamble when I pull up to this place, so I advise visitors to proceed with caution. read more

This is now my new nails spa! I love it. Very clean, very upscale . You feel like your in Vegas (while your in rowlett) Everyone here is so nice and accommodating. The owner and her Daughter Em Are the sweetest. Will keep coming back!! read more

First time new client, customer service was fast and well seated as soon as you walk in the door. Nail tech did nails and was complaining my nail tips was too long and takes time. She file nail uneven and wasn't well shape. Was charge extra 5 dollars because they say my nails I want was too long and took time. They didn't explain this to me as a new client. If it's something I'm paying and want I should receive my desire length and style. Only because the customer services was great I may come back. read more

I have been going here for almost 3 years every 2 to 3 weeks for mani/pedi. I had loved it. Then the owner sold, the ladies started leaving so never sure who would be there to do nails. The last couple of times I went, they used the grinder on my nails More than letting the polish remover work. That takes layers OFF the nails & makes them flimsy. I have had two nail break low on my nails where I am showing open nail bed. It seems they are using the grinder to get through quicker & on to the next customer. I do not pay for them to hurry so they can go to other customers. It went from taking 30-45 min's to less time than my pedi...I will NOT be going back. I have to let my nails rest & grow strong again. I have never had my nails break like this & often! It should NOT happen! read more

Great place. Relaxing. The service is really good. I have been a client for many years. I get done my nails and lash extensions are awesome. I have to drive a little longer but it's worth every mile for an amazing service. read more

I have been going to River Nails for 15 years. Sandy, the owner I got to know since I have been going to get my nails done. She is very friendly, makes you feel welcome and is awesome at customer service. Her staff is very friendly and they provide great service. I would recommend anyone to give River Nail & Spa a try and you will see for your self the excellent service you get. A great place to relax and an awesome environment to be in. read more

I had a very bad experience at this salon. The technician made me bleed in three places, one caused by using the "cheese grater" on some thinly skin covered bone (no callous whatsoever!). I tried to intervene, but wasn't fast enough. I still have the scar from this 2 months later. When she took the signed from my credit card payment, she actually stomped out of the room upset when she realized that I had not tipped her. I chose the salon, because it was rated well at the time. read more

I'm a nail tech, so I really understand when it gets busy and you're not able to get to your customers. It doesn't hurt or take away that much of your time to let me know that someone will get to me soon. But that was not the case. They sat me down to soak my feet and literally left me there for almost an hour waiting, while someone was able to take care of my friend. She was almost done with her pedicure, before I spoke up to the lady doing her pedicure asking if someone was available to take care of me yet. She didn't even look at me, just ignored me then turned around and told the people working there in Vietnamese to "hurry up because she keeps rushing us". I'm Vietnamese, even if I don't look like it, so I know she didn't realize that I know the language as well. I understood everything she said. The customer service wasn't very good. Wish they would acknowledge all the customers instead of just the one they're working on since they're the "paying customer". The lady that ended up working on my pedicure was nice and was talking to me after I told her I was Vietnamese. I probably won't be returning though until management retrain their nail techs. read more

The owner was the only person that presented excellent customer service. All other employees acted like they hated their job. On top of poor customer service I also received a poor manicure. I paid for a gel manicure that should last 2 weeks instead my gel manicure peeled within 4 days and in day 4 i have no polish left on any of my fingers. I will not be returning to this salon. read more

Went to this place for the first time yesterday. I had to wait 30 minutes for a manicure and pedicure, that was not the problem. The tech that did my manicure cut my cuticles on three fingers, which were still bleeding when I got home. The pedicure was just okay, nothing special. They say they offer complimentary beverages, but I was never offered anything to drink. I do not think I'll be back. Very disappointed since this place is close to home and I'm looking for a good nail place. read more

Since I moved to Rowlett this is the only place I enjoy coming to. I never complain, even when my nails aren't how I like them. Only on two separate occasions I've had a nail break the same day or the following day. First time I came to fix a nail, the lady never once spoke to me, when she was done she just walked away from me. This second time, I walked in at 11:40, and left at 12:30... they were busy but some ladies walked in several minutes after me and got assisted almost immediately, since they were getting their nails done. Last time I'm coming here. read more

This place has become my go to! I love the Customer Service and I love the time they take to do my nails. I've gone to 3 people to do nails and they've all done a great job! read more

Not a good place for more than one person. Despite calling ahead for a group of three and going at a time that was not ideal for us, because we were assured that it was a time that we could all three get pedicures together... we waited for over 30 minutes after our reserved time and even then were not able to get pedicures at the same time. All in all it took an hour and a half for all three to be completed... after the 30 minute wait-- so two hours- ugh. Also we sprang for the ultimate. I recommend against it. It was just a like basic 30 minute pedicure from other places. Would have been virtually the same if we had just gotten the basic. read more

Very clean, efficiently ran. I love this place! I'll be back for sure. Victor is great!

I went last Friday and had my nails done.. they were $50 which is crazy for what i had done. They started to come off only 3 days later so i went bAck and had them put back on. Now a week later they Are all off except the ones they just finished. This is unacceptable I will not be going back to River nails again. I am very disappointed because i use to go all the time and have never had this problem. read more

I came into the nail salon to do dipping powder and pedicure My nails turn out very ugly, the pedicure was very dirty and massage not good. The price didn't do it justice. Very expensive. I had to wait forever to get my nails done. Not enough employees. Customer service was terrible. I'll never recommend this to my friends and never going back here again. read more

CHECK YELP REVIEWS! I came here based on the google reviews. I came in for a gel mani & pedi. I had a horrible experience, right off the bat. As I was sitting in the pedi chair my mani tech starts telling me I need to do the dip. Umm no thanks I want the gel. Both of my techs started speaking in their native language CLEARLY about me and my choice. I then asked for a particular brand and gel color, and neither of them could understand what I was asking. I acquiesced and found something similar, not wanting to make a fuss. They then start talking about that too. At this point I'm a little upset, but not enough to say anything. Then my pedi tech CUT ME bad (it was still bleeding when I left bad). At that point I was pissed, I didn't realize how bad the cut was though (mostly because of the pillow on my lap for my mani, and then they were covered for the parafin wax)... so I let her continue. The rest of the pedi is fine average at best. The products they use are nothing to write home about, I couldn't even smell the lavender scent. THEN I take a peek at how my nails are coming along.... and I realized this lady had painted over my d@mn cuticles and it's bumpy as hell. I said something at that point, they both are like ooh it's ok it's gonna last a long time. Don't worry. Bullish!t! I know this isn't going to last but 2-3 days. I'm pissed now, visibly. Then the paraffin wax bags come off my feet and I see how bad my toe has bled. At that point I tell her I don't want her to paint my toenails, I don't want an infection. She put clear on my nails avoiding the area. They keep asking me if I'm ok, I said no and explained why. My toe hurts and this manicure I paid extra for is going to peel off in days. It was past the closing time, there was no manager was in sight. I probably should have asked for one, but I just wanted to get out of there. They charged me full price. I will be calling the owner. read more

My first visit to this salon went well. The second visit, not so much. The guy that did my nails argued with me when I asked him to trim down my nails. Then, there was acrylic "gunk" in the purple solution and instead of dumping it and refilling it, he used it on my nails. Then, if this wasn't enough, 3 nails loosened and fell off before 2 weeks were up. I won't be back. read more

Simply the best nail salon in the area! The salon is spacious and beautiful with crystal chandeliers, a refreshment bar, and brand new massage chairs. The salon is super clean! The owner, Sandy, makes you feel welcome and ensures you are satisfied with your experience in her salon. Today, Tammy gave me the best pedicure foot/leg massage I have ever enjoyed. I melted into that massage chair making Phil's work on my manicure a bigger challenge than just my overgrown cuticles:) I'm often a drop in and I have never been less than extremely satisfied with each and every manicurist! Sandy has a first class salon and a first class team! read more