THIS PALCE DESERVES NOT 1 STAR NOT 0 BUT NEGATIVE !! DO NOT BUY A CAR FROM THIS DEALERSHIP WITHOUT THINKING TWICE.
My dad purchased a car from this dealership, and THE CAR BROKE DOWN THE VERY SAME NIGHT HE BOUGHT IT. Not weeks later. Not months later. THE SAME NIGHT.
The very next day, my dad went back to the dealership and asked them to tow the vehicle back because it had already broken down. They initially refused and wanted MY DAD TO PAY FOR THE TOWING.
Eventually, they called a towing company for my dad to pick up the vehicle. My dad went along with it, thinking the dealership was taking responsibility and paying for the tow. He then went back to the dealership, once the car was picked up , only to be told that HE was responsible for paying the towing bill.
My dad told them he was NOT paying for a tow on a vehicle that they had just sold him and that broke down the SAME NIGHT. Their response? They told him, "We won't start fixing your car until we receive payment."
So let me understand this: You sell someone a car, it breaks down the SAME NIGHT, you arrange for a tow, then tell the customer THEY have to pay for it -- and if they refuse, you won't even start working on the car?
My dad told them he was going to contact the finance company and cancel everything because he was not going to pay for a vehicle that broke down almost immediately after he purchased it.
I personally spoke with the owner on the phone, and all he could say was essentially, "They're machines. They can break down."
Yes, cars are machines. But when your customer's vehicle breaks down HOURS AFTER YOU SOLD IT, the appropriate response is to take responsibility and work toward a solution -- not shrug it off and make the customer pay even more money.
And after reading through the Yelp reviews, I noticed multiple other customers reporting problems with vehicles breaking down after purchasing them. At that point, you have to ask yourself:
HOW MANY "MACHINES" JUST HAPPEN TO BREAK DOWN AFTER PEOPLE BUY THEM FROM THIS PLACE?
Then, instead of trying to resolve the situation professionally, THE OWNER CALLED THE POLICE ON MY DAD and told him that if he came back onto the property, he could be arrested for trespassing.
Think about that.
YOUR CUSTOMER BUYS A CAR FROM YOU. IT BREAKS DOWN THE SAME NIGHT. HE COMES BACK ASKING FOR HELP. YOU MAKE HIM PAY FOR THE TOW. THEN YOU REFUSE TO EVEN START WORKING ON THE CAR UNTIL YOU GET PAID. AND WHEN HE DEMANDS ACCOUNTABILITY, YOU CALL THE POLICE ON HIM.
How is this acceptable?
And honestly, HOW ARE THEY STILL OPEN AND ALLOWED TO CONTINUE SELLING CARS AFTER SO MANY CUSTOMERS ARE REPORTING EXPERIENCES LIKE THIS? How many more people have to lose their hard-earned money before someone holds this business accountable?
At this point, based on our personal experience and what I saw while reading the other reviews, this feels like a SCAM. I cannot understand how a business can continue operating when customers are repeatedly coming forward with serious complaints about the vehicles they purchased.
I WOULD NOT RECOMMEND THIS DEALERSHIP TO ANYONE. RUNNNN read more