Ran over a large screw that looks like it was planted there on purpose at the edge of their parking…read morelot. I went inside & told them, they all started laughing. Asked them what was so funny about this. I don't get gen Z whatsoever. Was this a case of "Just a prank, bro"..?

Gave me 4 rotors for my car opened the duralast gold boxes when I got home and sealed in the box…read moreone of the 4 rotors was not for my car. I don't know if this is an autozone problem or a duralast problem but they suck. Now I have to drive an hour back and grab the right rotor and open it in the store to see if it's correct. Big waste of time, never has this issue at any other auto parts store

I always get my auto parts here. They go out of their way to test my battery install wipers and…read morealways a pleasant experience!

Was told to come in to have a battery changed out, "they would fit me in". drove 30" to get there…read moreand the arrogant clerk came out to look at my battery. But due to the fact there were a few screws that he had to remove and it was cold out, he wouldn't do it. I've tried to do business with them a few times, I feel every time I've been there it's huge inconvenience for them. I'm now a O'Rielly auto parts patron, great service and knowledgeable at O'Riellys

My transmission went out on my Tundra they delivered a transmission I purchased a two-year warranty…read morewith labor, they delivered a transmission that looked like hell covered in snow was told that was the only transmission they had and it had a tail shaft so it was out of a 2 Wheel Dr. not a four-wheel-drive and that my mechanic needed to put it in, so they put it in it didn't shift into 6th gear. Transmission was junk, next transmission went in and worked for about six months then reverse went out on that one had them deliver a replacement transmission with no issue on that however they were not paying for labor again... was very unimpressed with the quality of the transmissions and customer service. I just crossed the two-year mark but only a year and a half on the third transmission and that is throwing codes. Don't buy anything that has moving parts from them.

I need a new seat for my 2015 Jeep Wrangler. They had one that would match. I drove out there and…read morepicked it up. No problems and it is a perfect fit. I dealt with Brian who double checked the part to make sure it would fit my jeep as this one was off a 2016. They also found a better looking head rest and replaced the one it had. Good pricing and no hassles. He kept me informed all the way so I would not waste a ride from Quincy and then checked in again after I made the purchased. I would do business here again.

the girl in charge had no clue or certifications and proceeded to give improper information about…read moreour truck. she deflated the tires without permission and when corrected on it proceeded to chastise my girlfriend about it. avoid this place at all costs. to top it off, the girls manager was just as ignorant and actually defended the girls actions in confronting my girlfriend. they've not only lost our business but I will also discourage anyone I know from going there.

Good to deal with, delivered closeby. Will look to do further business in the future.read more

Stay Away from this business! Purchased an engine for my Audi and the engine had no compression. No…read moremoney back and very rude and obnoxious service!

If I could give this business zero stars, I would, I recently had an experience with them on eBay…read morewhere I bought some auto parts, namely a driveshaft it was shipped really poorly strapped to a 2 x 4 completely exposed and was totally damaged when I received it when attempting to return it. I ran into a situation whereas they didn't want to refund the money And Ebay is supposed to protect the consumer from this. I did eventually write a poor review on them and had other correspondence with them whereas I said I would remove the negative review if they just made me whole for the full amount of money, they did not Ebay eventually got involved and claimed I was extorting money from one of their businesses and they remove the negative review so buyer beware

If zero stars were an option I would have chosen that!!!…read moreSpoke with a rep on Tuesday about scrapping my vehicle. Agreed on price, he said they would pick it up Wednesday morning. when nobody showed up I called Wednesday afternoon and was told the driver wont be able to get there until Thursday. He said he'd call me with a time Thursday morning, never get a call. when I called Thursday afternoon I was told the driver was out sick. the woman I spoke with said if she could get away from the office by 4:00 she would come get the vehicle, and if not she would make sure my vehicle was the first one to be picked up Friday No show friday , when I called at 10:00, she said they would be here within the hour. I called back at 1:30 and now they are not answering the call, and since they have caller ID, it's likely they are avoiding my calls now. worst service ever!!!