Super expensive but besides that good items for a stinky dog. They only do military discounts on…read morethe last Tuesday of the month. What kind of BS is that? A terrible owner of the business! Shame on you!

I ordered from website, all items said available for same day delivery. 2/5 items were delivered. I…read morecalled customer service and the store in Northport to say that if I had been told before delivery that items were out of stock, I would have cancelled the entire order. I had ordered a hamster cage, ball, water bottle, food, and bedding and the bedding and bottle were delivered. I had to pay shipping and have a tip to driver. I called trying to say that I would gladly pay for more expensive food and cage (in stock) if it could be delivered same day without fee since I had already paid those fees for items that were the most important. THE CAGE! I was basically told nothing could be done and to shop at Pet Smart and/or Pet Supplies. Told by the 2nd person on the phone from direct store contact that I should purchase e from someone else! NEVER IN MY LIFE has a store told me to shop elsewhere, but believe me... I WILL NEVER shop from Pet Supermarket again! Oh, the email that my items were cancelled came after the email saying items were delivered and driver saying only 2 items delivered!

I love this place for so many reasons. The animals always look happy and well cared for. I have…read morereceived help with questions for my cat, parrot and fish. Clyde, my 7.5 yo Electric Yellow Cichlid, almost died. I only found basic information from google and ‍ from chain pet stores. A facebook grouped helped, I tried everything suggested. Some improvement but then he got much worse. My friend told me about Sounds Fishy. By that time Clyde had a HUGE ulcer on his back and wasn't eating. The owner is amazing! She gave me the correct information and exactly what to do. Clyde is now over 9 years old and in great shape.

Would not recommend dealing with this place due to lack of communication. messaged said place and…read moretook them almost two days to get back with me. We was inquiring about a ferret she had was very interested would not give any of his information but his birthday. Just would not recommend because of horrible communication!

10/10 highly recommend! I took my son here on Saturday after his game to get a bearded dragon and…read morethey were so nice and helpful and very informative! She answered all of our questions and they are very family friendly and we will definitely be back!!!

From the owner: “Welcome to Bama Reptiles and Ranch – where passion meets scales and tails!…read moreWe’re a family-owned shop bringing Northport and Tuscaloosa the coolest reptiles, supplies, and expert advice you won’t find anywhere else. From snakes, lizards, tortoises, and frogs to horse tack and ranch gear, we’ve built this place to serve both reptile lovers and ranch families. Our animals are healthy, well-cared for, and perfect for beginners or seasoned keepers. We also stock everything you need to set up the right habitat, plus feeders, décor, and custom guidance to make sure your pet thrives. This isn’t just a store – it’s a community. Whether you’re curious, a collector, or just want to see something amazing, stop by. We’re here to share our knowledge, answer your questions, and make owning reptiles simple and exciting. Come see why we’re not your average pet store.”

This business knows how to do their jobs, I would recommend them to anyone with any kind of…read moreanimals. I have used their in house grooming , also bought many fish and animal products from them. All the folks that work here are very helpful and understanding.

We came here to support the Tuscaloosa Metro Animal Shelter mobile adoption…read more The store is extremely clean. They are relatively new, so there are not yet stocked with small reptiles or animals. But they had a good selection. If dog food, leashes, and cat and dog toys. People who work here are very friendly and helpful If I lived closer, this would be my go-to pet shop.

I adopted my cat Biscuit from the WAHS Cat House. A volunteer scheduled a day during the week for…read moreme and let me spent several hours hanging out with the cats available for adoption. Since then, individuals from the humane society have answered many, many questions of mine and recommended a fantastic veterinarian. They know about each and every cat in their care which helps them make great matches between cats and adopters.

Love this pet supplies store. They always pay attention to my dog when I bring her in for a bath!…read moreShe usually talks them out of a treat. I did want to point out this time that I noticed they are putting notices on the bathtubs saying that they have been sanitized for our dogs and the room was a lot cleaner. All the pet shampoos and conditioners were full and clean. It was a very pleasant experience. Thank you, Pet Supplies staff!! I would suggest checking the area in the very back where they have marked down food, that's always nice to get a deal for my dog. High-end normally expensive food is usually marked down to a nice price. I really like the discounts.

They always have my dog food and I can walk in quickly grab it and check out. They are friendly tooread more

My dog and I have been loyal customers to this grooming salon location for years. Yes, my dog tends…read moreto be on the anxious side, OTC supplements have worked for him, and MOST of the groomers are able to get the job done. Today I forgot to give him his supplements and his bath (with a new employee that doesn't know him) didn't go so well. I also forgot to give him his supplements during his previous bath and he did just fine. I was told today that he could not return to this location for grooming services unless he has a prescribed calming medication. I needed this to happen because who better to service my own dog baby than me. There's a reason I'm sure why the turnover rate there is high and they can't keep groomers!! I can take my money elsewhere!!

The groomer made me feel like a piece of dirt on the ground and very uncomfortable and so very…read morerude she embarrassed me in front of all the work staff. Very unfriendly from the time I walked in never even a smile on her face. If people don't like their jobs they should find a new one. I would not recommend the groomer Ashleigh.

Love Tractor supply, they are always friendly and the checkout lady always gives our dog treats and…read moreshe knows what he can have because of his allergies, we been using the new pet wash station the towels aren't big enough and so we use several, we went there today and there was no towels so my hubby had to run to Big lots to buy a towel.

Starting in October 2025 I was looking for a Tractor Supply Mini Bucket & each week we were told…read morethat the company only sent in 8 buckets and the employees were taking them & we would never get one. I do not know if that meant they were stealing them or buying them but I thought that was strange because at that same time on Facebook Market place they popped up for sale for $10-$20 / bucket. Shouldn't there be measures in place to prevent employees from doing the? In December my Wife went in and she was literally laughed at my a Tractor Supply employee stating she would NEVER get one as they are taking them and they are not allowed to order them (This is a Lied) !!! I meet the Manager at the first on January who ordered me 20 and gave me a rain check and said they would be in, in about a week, this did not happen. 10 days later and no phone call, I called them and got a rude lady and accused me of being ugly to her and hung up on me. I called manager back next day and was told the following Monday two trucks were due and it would be on truck. Never received a call! I called back on Tuesday and spoke too another employee stated they did not arrive. I do not know whats going on with Tractor Supply but other places throughout the USA get them on a regular basis and now they are offered in multiple colors. So, is it this store or are the employees running her store or what? Manager stated she hasnt received these items a world wide trend since before Christmas but she hasnt seemed to be bothered enough to find out why, employees are still running around lieing to customers and she, her self is not fulling her promises she made. I do not care if you state you are going to call someone, at least make the effort to leave a message, text, email, some thing!!! Tractor Supply itself doesn't even have a valid way to report issues via customer service and this is why I am writing this!!! Should it take 4 months to get an items like a Mini Bucket, I do not know if I am even interested other than making them full fill their obligation too me! This is truly absurd! Facts are this, Do Not expect to get a Mini Bucket from Northport or Tuscaloosa, Alabama Tractor Supply as the Employees take them preventing customers from getting them: FACT! * * I am curious what measures Manager has taken to investigate to find out what, if any investigation took place as every employee is going to deny it, but if they have images up on their socials or they have any at home, they are caught and should provide proof of purchase; Fact! You know they get employee discount so their should be a record of any transaction, right?

I had a very difficult experience with Metro Animal Shelter that I feel others should be aware of…read more We adopted a puppy who was about 2 1/2 months old. During the first week, she seemed healthy, energetic, and full of life. We took her to the vet right away for a full exam and began standard preventative care, followed by a second visit for age-appropriate vaccinations. About a week later, she began showing signs of worms. We followed veterinary guidance and gave her the recommended medication. Shortly after, her condition changed significantly; she became lethargic, stopped eating, and began vomiting. At first, we believed this was a reaction to the medication, but her condition worsened quickly. Within days, we had to take her to an emergency vet, where we were told she had advanced Parvo. We ultimately had to make the heartbreaking decision to put her down. She was only with us for about 15 days. Beyond this experience, I was also very concerned with the overall conditions at the shelter. The smell of feces upon entering was overwhelming, and many animals appeared to be in unsanitary conditions, lying in urine or feces. I have also made repeated attempts to contact the Executive Director, Jennifer, over the course of four days, calling on multiple occasions and leaving voicemails. I was informed that my messages were received and that my repeated attempts were known, yet I have not received a response. This lack of communication is unprofessional and concerning. This was not just a disappointing experience; it was devastating. Adopting a pet should be a joyful and hopeful process, and unfortunately, that was not the case here. I would strongly encourage anyone considering adoption to ask detailed questions about health screenings, vaccinations, and overall care conditions before making a decision.

I am writing to formally report serious neglect and suspected animal cruelty at the Tuscaloosa…read moreMetro Animal Shelter. I recently fostered a cat from the shelter. When I picked up the animal, it was already visibly sick. I returned the cat to the shelter for medical treatment, but it received no care and later died. During my visits, I also observed other cats and animals that were visibly ill, without adequate food, water, or proper care. The conditions inside the shelter raise great concerns for the welfare of the animals being housed there.