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    Riverside Medical Center

    1.0 (2 reviews)

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    7 years ago

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    Aurora Medical Center

    Aurora Medical Center

    1.8(26 reviews)
    32.4 mi

    I love the few Aurora doctors I have, but I will NEVER again go to their ER. I was wheeled in…read morescreaming in pain, was made to sit through intake as I'm screaming, and I was wheeled out screaming an hour later after being treated like a drug seeker. Two days later, I was taken by ambulance (still screaming) to Ascension Mercy and was admitted immediately for intractable pain. Apparently, Aurora needs an acute diagnosis in order to provide care and, if they can't get one from an x-ray, off you go. I never saw a doctor, only a PA who was cold as ice. I asked for a neurosurgeon and she said they didn't have one. The ORAL medication given to me while there was laughable. I was discharged because there was "nothing else they could do." Now I'm sure they have their protocol and probably followed it to the letter. But therein lies the problem. I felt, and told them, that this was cruelty to allow someone to suffer so horribly and do nothing. Are the policy makers completely devoid of empathy? Or does the DEA have its foot on the neck of healthcare? I don't care which, the result is the same. We lose. Ultimately, it is Aurora's loss. Ascension had me inpatient for a week, they gave me what was needed to help control my pain, Ascension at Home was there for me when I was discharged, and I am in my third month of PT. Their care was just that...care. Wonderful doctors and nurses. I had intended to change my PCP as I moved a distance from where her office was located. I was looking at Aurora because I had my cancer care there and they were wonderful. I also have an endocrinologist there who I would follow to the end of the earth. But I've chosen an Ascension doctor because I would NEVER again go through Aurora if I needed an ER. To add insult to injury, they've been billing me since January $1000 for that visit. I may reimburse them for the two tablets they provided me, de minimus as that is. I gratefully paid for the cancer care, and all the specialist's copays, but I will not pay to be treated like a fake and a junkie, much less left to suffer. Worst experience ever.

    Went on vacation and forgot my critical heart medication. I SCREWED UP! Called my Advocate Aurora…read moredoctor after hours to get a prescription sent to a local Pharmacy. The triage nurse that answered clearly understood the situation and promised a response in a couple hours. They finally responded FOUR DAYS LATER! By then I had called off the vacation, returned home and taken the needed medication. UNBELIEVABLY POOR CARE!

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    Aurora Medical Center - Er room

    Er room

    Aurora Medical Center

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    Thedacare Regional Medical Center - Neenah

    Thedacare Regional Medical Center - Neenah

    2.5(12 reviews)
    32.7 mi

    I had surgery there recently. I have a complaint about the…read morepre-operative process. I do have a compliment on the post-op too. The two nurses that did the pre-op it seemed like, well the one that tried to do the IV on my left arm blew it.....twice. The other one that was doing the stuff on the computer (Teri), well, it sounded like she said the one that blew my veins that she knew there was going to be a problem when she saw me. So, I don't know if she was talking about me (didn't she figure that I'd hear her?) and how can she just tell by looking at me, without looking at my arms. I don't know why there would have been a problem either because I had at least 64 oz of water the day before, in addition to my tea and three servings of chicken broth and 1 1/2 servings of Gatorade. I have never had an IV on the back of my arm. It's always been on the inside of my arm or on the back of my hands. So, I'm not sure why they said 'there's better veins there'. Well, obviously not if the one nurse blue both veins and the other one complained about how I looked. The 1st nurse slapped me very hard on the arm, too. I will say, however, that the postop nurse, Ella, that was my discharge nurse.....she was great. She was very helpful, So maybe she needs to teach the preop nurses. Also, it seemed like the Teri wasn't quite sure what she was doing because she said something about not being sure what they needed for what she needed to do. It seemed like she didn't quite know what they needed for the type of surgery I was having? Not very happy with how pre-op went. My arm as looked horrible for the past week too. Here a few progression pics of it. Also, I tried contacting patient relations, but have heard nothing back, so I guess they don't care.

    I always wonder what is the point of hospitals like this... Why don't you clean this mess up and…read morebecome a pillar of the community??? Why remain subpar??? What is your end goal??? To be the absolute worst??? You have a few good employees that really care and you are allowing lazy incompetent uncaring morons to run the show... This isn't a burger joint it's a hospital for human beings!!! If you see a group of nurses standing around talking gossip instead of being busy doing everything possible to give quality care to the patients and families you will find the problem... If you see one person doing all the running and caring to take care of everyone and you don't help them and acknowledge their efforts you are a part of the problem.... I will check back in a week to find out if you are cleaning this up or just carrying on the horrible behavior... I will be taking this up the chain of command....

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    Thedacare Regional Medical Center - Neenah
    Thedacare Regional Medical Center - Neenah - Emergency Room Entrance

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    Emergency Room Entrance

    Riverside Medical Center - hospitals - Updated July 2026

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