The dentist at My Dental have been great in providing outstanding care. The front desk staff,…read moreparticularly Zira have helped locate additional resources and referrals when needed. I highly recommend this practice.

Extremely disappointed…read more I had been a patient here for years, but after today's experience, I will not be returning. I drove 40 minutes across town with my newborn for a scheduled dental cleaning, only to be told upon arrival that because I had not confirmed my appointment, they could no longer see me. What makes this even more frustrating is that I called ahead to let the office know I was running a few minutes late and asked if I should still come in. The receptionist assured me that it was fine and told me to come on in. When I arrived, however, I was informed that the dentist had already left for the day. I find it completely unacceptable that I was told to continue driving to the office only to be turned away after making the trip. I have never, in all my years as a patient, been told that appointments would be canceled if they were not confirmed. To make matters worse, I was told the office attempted to call me to cancel my appointment just two minutes before my scheduled appointment time. The lack of communication and professionalism from the front desk staff was extremely disappointing. It is also concerning that a patient with a scheduled appointment was effectively canceled on because the dentist chose to leave early. I cannot recommend this office based on the way I was treated today. There are many dental practices that value their patients' time and communicate far more professionally, and I would encourage others to consider those instead.

I cannot say how happy I am with Swish dental-Bull Creek! As most people like myself have anxiety…read morejust thinking about going to the dentist, rest assured, this is the place! From the lovely ladies Vanessa & Aliyah up front, the talented dental hygienist Yvanna to the amazing Dr. Amanda, I have had some of the best experienes so far! For the first visit, they carefully checked my teeth and x-rayed them with this cool new age Star Wars x-rays that take real life photos of my teeth! Super cool! They were in a 3D format so the staff could move them around with ease! Super cool! I don't think I've ever have seen this in any other dental practice! This morning I had my teeth cleaned by Yvanna and between her and the vibrating tool she used, it was the most gentle cleaning I've ever had! Cannot say enough great things about this dental practice! Thanks for everything! Super happy client!

Unfortunately since Dr Loehr left and since the office outright ignored my ask to only see Dr Marx,…read moreI have not had a great experience. I specifically called and in person asked for a note to be put in my chart to only see Dr Marx, the team has failed to schedule me with her even after saying they completely understand and they have made the note in my chart (false). I've now been pushed to another provider that spends 5 minutes checking everything and doesn't address concerns. They have scheduled me with her multiple times despite my ask to only see Dr Marx. I've had an ongoing TMJ issue and was told I could take muscle relaxers (after getting second opinions that is not the route to take and is not a long term solution). I also had a wisdom tooth that was never mentioned as an issue and then it was brought up abruptly at my recent visit that it had to be removed which was unexpected. It's really a shame as I do think the staff is kind, and Dr. Marx specifically is a fantastic and very knowledgeable dentist, I'm sad I haven't been able to see her!

So I really like this dentist, the staff, and the office! When you walk in there's a tiny waiting…read morearea and you'll more than likely be greeted by Meg. She is so bright and bubbly! Love her. When called back you walk to your open space, no rooms and closed doors. Taylor the dental assistant is so kind, informative, and gentle. She seems to love what she does. Dr.Fossum is a good looking man! Makes you want to have a cavity so you can come by more lol! He is also very kind, has great mannerisms, and explains everything well! I came in for an emergency visit and now this will be where I go regularly.

I would recommend this office and Dr. Fossum to anyone!!…read more I have never had issues at the dentist, but after a recent traumatic experience at a previous dentist, Meg helped me get in for an emergency appointment and get everything taken care of. I was in extreme pain and everyone was so kind, gentle, and helpful. They referred me to an awesome endodontics office for a root canal last week and finished everything up for me this week. They put me at ease and have helped renew my trust in dental visits! I wish I would have found Great Grins sooner!

I had an absolutely phenomenal experience with Dr. James, and her team. I went in for my annual…read morecleaning, and walked away feeling empowered. Erica, my hygienist, educated me on my gum health, and noticed signs of wear on my teeth due to clenching; which I imagine I do when I'm sleeping. Erica took photos of each tooth, measured my gums, and validated that my oral hygiene practices at home are on par. During my examination, we saw signs of decay, and there was enough time in the schedule for me to start the process of placing a crown on my tooth. From the moment Dr. James numbed me to the moment my temporary crown was placed, I was treated with the utmost care. The team remembered my son, who visited not too long ago, and were as joyful and relatable as can be. They even offered me a cozy blanket during my procedure! I mean, who does that? Pecan Park Family Dentistry does! All in all, though it was my first time at their practice, I was made to feel like family. Like I was being taken care of by my girlfriends, and I am beyond grateful to have crossed paths with them!

After more than 10 years with this practice, I'm incredibly disappointed to be writing this…read more I'm autistic, and like many neurodivergent people, I struggle with scheduling and making it to appointments. I want to be clear: I am already deeply aware of this, and I feel embarrassed and awful when it happens. Nothing feels worse than standing at the garage door with my keys in hand, frozen, shaking, overwhelmed, and filled with guilt. This isn't carelessness or laziness, it's something I actively work to manage. I also understand that missed appointments affect a business, and I am willing to accept financial penalties when appropriate. I appreciate that Pecan Park Dental has waived some missed appointment fees for me in the past. However, my most recent experience felt shaming and dismissive of my disability, and I left in tears. The morning of a scheduled appointment, I was called and told my insurance would not cover the visit because I had hit my maximum. I was told I would need to pay $540 out of pocket for a routine cleaning. I could not afford that and chose to reschedule for a future date when my insurance would cover it. At that time, I was told I would still be charged a $100 late cancellation fee, even though this cost was only communicated to me the morning of the appointment. When I returned months later for the rescheduled visit, I tried to explain that this situation resulted from an insurance and communication issue. Instead of working with me, I was repeatedly pressured in the waiting room to pay the $100 fee. I explained multiple times that I did not have the money that day. I was asked for credit card information over and over, in front of my daughter and other patients. It was humiliating. I ended up crying in the office while still being asked for payment. When I later tried to explain the situation, I was sent a chart of my missed appointments. It felt less like an attempt to understand and more like an effort to reinforce guilt. That approach isn't helpful, it adds to the shame and makes it even harder to access care. Experiences like this are exactly why many neurodivergent people avoid healthcare altogether. It becomes easier to avoid appointments than to face anxiety, shame, and financial penalties. I don't believe this is about bad intent, but it reflects a system that prioritizes policies and revenue over patient-centered care and basic compassion. After more than a decade as a loyal patient, and bringing multiple family members to this practice, I expected more understanding and professionalism. Because of this experience, I will be moving my care, along with my family's care, to a different provider. I hope this practice reflects on how it communicates with and supports patients, especially those with anxiety, autism, or other neurodivergent needs. No patient should be made to feel this way while seeking care

Dr. Miller and team exceed expectations every time. From tricky dental emergencies (they were able…read moreto get a friend in next day) to routine cleanings, they always deliver. I recently had an appointment with Jonalyn and her attention to detail, deep knowledge, and detailed explanations really blew me away! Since becoming a patient 2 years ago I've recommend North Austin Dentistry to anyone who asks. If you're looking for non judgmental dental professionals who are up to date with the most cutting edge practices that will ALSO not push you into treatments you don't need ... this is the place.

I've been coming to Dr. Miller for a few years now and I'm very happy with the results. Not only…read morejust for cleanings but I've had a tooth replaced and while I was quite on edge for that procedure I was made to feel very relaxed and assured! Thanks Dr. Miller! Also Kelyn is always very friendly, patient and detail-oriented for optimal cleaning results. I love getting my teeth taken care of here because the entire staff are all very warm people with kind dispositions who care about my smile! - Roxanne B.

This place cares about their clients' dental health! They are affordable and definitely give full…read moredetails of what you need to get done. Their office is nice and clean, they also customize music for you when you're getting work done. This is probably the best dental experience I've ever had in my life. Definitely sticking with Clearview Dental.

Amazing service and friendly staff! Quality care and very detailed service! Really appreciated!read more

Melody (front desk) and Destiny (dental assistant) were great! Super sweet and personable. Destiny…read moretook care of my 9 year olds cleaning and X-rays and my child loved her! Melody walked me through my care options and was able to give me referrals as well. They made this dental experience so smooth. The dentist, Dr. Cicone, was also really nice and transparent about what my child needed done and opportunities to work on at home.

Let's start with the inability to give this business ZERO stars! It's been a long time since I've…read morebeen absolutely scammed, but it seems this so-called dental clinic has perfected their complete scamming of patients. After reading other reviews, unfortunately post visit, my experience was almost identical. Having returned to Austin after a 16-year absence, I was looking for a new dentist. Both of my previous dentists had retired. Trails Dental was convenient, and since I only needed preventive maintenance and cleaning, I thought why not. DO NOT MAKE THIS MISTAKE. I had given my insurance # to them in advance of the appointment and again at checkin. They had ample time to confirm coverage. ALSO, a sign at the entrance to the office promoted a $79 x-rays and cleaning offer. Wonder how many people have been scammed by that false advertising. After having a panoramic x-ray, followed by bitewings, then the hygienist (I presume, as 4 different women floated in and out during my time in the chair) proceeded to perform a 2D photographic image by placing a small hand-held wand like instrument in my mouth. Next came torture. A second person entered and began to aggressively poke my gums with a sharp instrument until I could taste nothing but blood. Rarely do my gums bleed. Not only was I gagging from the metallic taste, but no one ever offered water for me to wash out the blood. Then entered the dentist, Dr. Jessica Cicone, to explain everything. Not only did she tell me that I needed 3 crowns but that I also needed a deep cleaning. Keeping in mind that when I left my wonderful dentist in New Orleans, my teeth and gums were fine with her only keeping a watch on an old filling in one tooth, which ironically wasn't among the teeth that Trails wanted to crown. Cicone departed and in walked the 4th different person, this one to explain the costs. According to her, after insurance, my portion of the bill would be about $3,600. AGAIN, all I came in for was preventive maintenance and cleaning....covered 100% by my insurance. Declining to have the deep cleaning that day as I did not have a credit card with me, I asked for a routine cleaning. They REFUSED. That's like taking your car in for an oil change and the repairman finds a dozen other things. Even if you decline extra repairs, they still change the oil!! Insult on top of injury, the billing person detailed my portion of the crowns after insurance. Another big red flag, as I knew my policy didn't cover crowns. In the end, I left and immediately called my dental insurance company to confirm that they did not cover crowns. Nor does my policy cover deep cleaning or the 2D imaging--for which I've now received a bill for $408. At this point, my teeth still need cleaning, yet I have to either wait another 6-months to be covered by my insurance or pay out of pocket to see another dentist for x-rays and maintenance.

This was my first visit to this practice. Dr. Gubin and her staff were friendly, competent and…read moreprofessional. She fixed an issue I had with my bite and took the time to listen to my previous concerns with my mouth. I would highly recommend her.

I went here back when I lived up north and was a patient of Dr. Rick. Everything went well until…read moreone of the female receptionists took a look at my treatment plan and said "wow you have a lot of cavities" and laughed. Made me so embarrassed and ashamed. I never returned. This was a while ago so she probably doesnt even work there anymore. But im willing to bet that if she is like that, several other employees are.