I had not been able to see them for a couple of years, but I set up an appt for the same week that I called them. the staff was very friendly. Corina the dental hygienist was amazing. She was gentle and patient with X-rays and cleaning of my teeth. Dr. Chau is just as great. She welcomed me back and was very kind and thorough in giving me all the info I needed as well as the options I have. I am definitely coming back!! read more

Wonderful care!!! A cracked front tooth during my visit to Austin from Florida resulted in my looking for an emergency dentist, and called Enamel. From the initial phone call through to the care, everyone was super friendly. Every procedure was explained. The outcome was perfect! I walked out with fixed front teeth. They require PPO insurance, which I have. Enamel files. The one downside: so many online forms! Grateful for Enamel Dentistry. read more

Nice neighborhood dental spot. The staff were all really helpful and informative with the use of scan technologies and were able to find potential fractures and cavities areas based on the pressure mapping. No other dentist has given me a reasonable explanation to my crossbite and things it can lead into. One thing I will say is, their hand held 3D scanner is HUGE. Like thicc with two C's! You would think the industry would have something smaller for a device that's used to shove inside someone's mouth. read more

Enamel Dentistry Parmer Park - The front - Cosmetic Dentists Near Me - Austin, Texas

Doctor Jennifer Chau and assistant Carla at Enamel Dentistry Parmer Park are amazing. Dr Chau is thorough in explaining procedures and informing you about the entire experience and what to expect. She takes her time when working on you. I can tell she pays a lot of attention to detail and who doesn't want that level of care from their dentist? I was worried about seeing a new dentist. I lost track of mine over a couple years and my insurance doesn't cover my old dentist but this office and all its staff has been friendly and helpful. Overall great experience here. Thank you! read more

Enamel Dentistry Parmer Park - Room I was in at the dentist office - Cosmetic Dentists Near Me - Austin, Texas

Zero stars This dental office does not work directly with patients who have two dental insurance plans. They told me they would file my primary insurance first and then provide me with a quote for my treatment. I would have been expected to pay that amount out of pocket up front. Only after I paid would they submit the claim to my secondary insurance. If my secondary insurance covered more than expected, they said they would issue a credit toward future treatment instead of providing a refund. That process didn't make sense for my situation. Rather than paying a large amount up front and hoping to receive a credit later, I chose to go to a different dental office that accepted and billed both of my insurance plans from the start. I'm very glad I did. At this office, I didn't have to pay anything out of pocket, compared with the more than $10,000 I was initially told I might have to pay elsewhere. That difference was huge, and switching offices likely saved me from putting myself in a difficult financial situation. I wanted to share my experience so others with dual dental insurance can ask questions about how claims are handled before committing to treatment. In my case, finding an office that billed both insurance plans up front made a significant difference. read more

Staff is friendly, however billing is inconsistent and lacks transparency. I was over charged then told of a refund then the refund amount changed with no explanation after requesting what had changed. My final bill changed with no explination either, despite the invoice remaining the same. Both payment links for both balences were still active so I paid the higher one and hope that is the end. Not a major issue but as someone with anxiety i enjoy locations with a TV on the ceiling to help distract myself. They do have TVs however their placement makes it where you can't actually see it while services are being conducted. read more

Easy to set up appt. They verified insurance so no surprises. Staff was very professional and friendly. Dentist worked quickly to fix my cavity. Excited to find quality dental services in my neighborhood. read more

Dr. Chau is an outstanding dentist. She is knowledgeable, friendly, personable, and explains things in detail. The office staff is also outstanding. Efficiency at the desk, and the technicians are adept and very good at what they do. I had to cancel an appointment , and I was given several opportunities - unsolicited - via text to grab the next available without me having to call and reschedule. That's a very convenient feature. I think the prices are reasonable , and when there are procedures predicted or needed for your teeth in the future, they give a detailed breakdown of what it will cost you. There are also 0% financing options. I absolutely recommend Dr. Chau and her staff at Enamel Dentistry at Parmer Park. read more

Love coming here! Everyone is super nice and friendly and makes my visits enjoyable (I know... when is the dentist enjoyable?) Dr. Chau and her team are very professional and personable. They def. Take the time to explain what they are doing. read more

Great dentists. Nice staff. Edit - they removed my 50 dollar cancellation fee (was sick). read more

This is a wonderful place; I never felt pressured. I haven't found another dental practice that cleans my teeth as thoroughly and efficiently. The TVs available in the waiting area and even in the treatment room are a thoughtful touch. I highly recommend them. read more

Always very professional and friendly. Tells you want needs to be done without the pressure.

First visit at Enamel Dentistry and it was a wonderful place since you come in staff is friendly and kind . Care quality like never before. The professionals know what they are doing. The go over every simple step . I recommend 100% if your are looking for quality service. read more

I have to say, I'm a little disappointed. It's been 5 or 6 weeks since my last communication with you. I reached out early February to update my new insurance, receive a new treatment plan, get my problem tooth fixed and then some. I can only assume you didn't/don't want to take care of my needs or have me as a patient. I will find another dental office to take care of me Will not refer read more

10/10 recommend, this location was able to help me with major tooth pain, after missing my appointment. They were very kind about getting me in asap and very helpful ! read more

Dr Chau is the sweetest dentist I've ever been to. And I have been to lots of dentist in my lifetime. She is very knowledgeabl, caring and gentle. I really appreciate her. Her staff is also very friendly. read more

Do not go here!! Scheduled cleaning, after 2hrs of x rays and exams no cleaning. Seems they try to up sale you. I have never missed a cleaning in my lifetime until now. Very shady practice from this office. I would have gotten mad if it was not so transparent at their intent in the end. I just hate I wasted my time. Of course they billed my insurance. LOL first cleaning I ever went to that nothing got done. Dentist told me 80% of their patients have the same. So I assume they do this to 80% of first time clients. I could definitely tell this was standard modus operandi In fact read reviews below, I should have!!!! read more

I have been a patient here for over 6 years. I can honestly say they have seen me at my worst. There is no judgement and everyone is always willing to help. I appreciate the kind and professional care here. read more

I have been struggling to find a dentist that would listen and care for my dental needs. The dentist and the whole staff were extremely nice and supportive. They answered all my questions and they did so much on my first visit. I left extremely impressed and excited to find a dentist that cared about my dental needs. So, thank you Enamel Dentistry Parmer park! See you in 6 months ! read more

My husband had oral surgery recently here - Can not say enough good things about Dr. Cohl Brazil and his staff. Never had any pain during or after the surgery. My husband said it was "the best dental experience " he's ever had. Texted Dr. Brazil several times for minor problems my husband was having with medication - he was quick to get back with me and fix the problem. We went in a week later to see Dr. Chau and healing was all good so moving forward with the treatment plan. Everyone in the office has always been helpful and create a very pleasant environment. read more

I've always felt welcomed here with great service, friendly faces, and comprehensive dentistry care. Dr. Jennifer Chau is sweet, knowledgeable, and takes the time to listen and answer your questions/concerns. Her dental hygienist is equally great as well, thorough and friendly that I know I'm in good hands. The office is modern, clean, and bright - they offer comfort services where you can request water, blanket, headphones while you watch TV, etc. The location is ideal in a plaza, next to Starbucks. I only wished they opened on the weekends, even if for half a day, however, I do really appreciate that they open later into the evening (until 7:00 PM) so I can make it in after work. read more

SCAMMERS- DO NOT GO HERE!!! Every single time my boyfriend goes to the dentist here he is overcharged. Avoid Enamel if you are not someone who is familiar with what your insurance covers/standard dentist procedures. They take advantage of people through an overcomplicated explanation of procedures and explain it in such a way you think you MUST agree to it. To make matters worse they are unclear when letting you know if your insurance will cover the additional recommended service or not. As someone who has been scammed in the past, I'm hyper-aware when a dentist recommends "necessary procedures" just to get some extra cash that insurance won't cover. This is their way of conducting business. Two visits ago, he was overcharged for fillings (charged him full price when insurance covered it). He would never have known until he just so happened to look at the bill. After 3+ phone calls they took 8 WEEKS to refund him the hundreds he was owed. Most recently, he was talked into a "gum procedure" that was not only miss-explained, his insurance didn't cover it. He just checked his last bill and was overcharged YET AGAIN. Don't let the kombucha tap fool you. read more

I've honestly never written a Yelp review but this was such an awful experience, I feel the need to share. I never understood why people hated going to the dentist so much until I came here. The dentist was poking my gums so hard that I started crying and told him I was in a lot of pain to which he snapped at me and said "I'm just trying to make sure you don't have periodontal disease!" and proceeded to continue doing exactly what I told him was causing me pain. Then after X-rays, they finally told me how much my cleaning would cost and they said I needed a higher level of cleaning than my insurance covered because my teeth were just so terrible. I am a young woman who brushes her teeth everyday, has never had a cavity and has always gone to the dentist. You're telling me my teeth are so bad that I need to pay $60 out of pocket for a cleaning that insurance already covers $100 of? Yeah right. I said I could not pay that and the dentist came in and started guilt tripping me about how insurance doesn't work for them and how he was frustrated. Simply, that is not my problem. I continued to refused the upcharged treatment, and he tried to keep scaring me about how I am going to loose teeth or get periodontitis. AGAIN, my teeth are well taken care of! Proves that dentistry, like everything else is a business first and patient care second. read more

The cleaning and filling were fine(a little painful) but the fact that I am ALWAYS having to pay again after I leave! They state it's cause of the insurance but NO OTHER dentist offices charges me AGAIN once I have left. It is ridiculous. I would not recommend this place to anyone unless they like to pay out of pocket twice. read more

What dentist office greets you with the best r&b playlist, blankets, wine and beer, and 2 tvs with netflix in the rooms?! This one!! Y'all!! I hated going to the dentist until my fiance found Dr. Chau's office. The girls up front are soooo incredibly sweet and the staff are also very knowledgeable. Dr. Chau is beautiful, sweet and very caring....she was always asking if I was okay or if I needed anything. I would recommend her to anyone looking for a dentist. read more

Everyone I interacted with here had a warm welcome accompanied with a smile. They have the knowledge to answer any questions you may have whether be it billing, cleaning, and everything dentistry related. I arrived 15 mins early and was sat ready for my checkup in a few minutes afterwards. They have two tv's with Netflix so you can be entertained while seated during cleaning and xray procedures. This has been my third visit and I cannot say I have experienced anything up to this level in other places in years! read more

Great service and great staff! Been coming here for a few months for Invisalign and to switch to a new dentist since mine left town, couldn't be happier with the switch! Will keep coming here for sure and recommend others to as well! read more

I was looking for a new dentist and came across this place and read the reviews. Didn't hurt to go in and check it out myself, yeah they were spot on. This place is great, the music playing when you walk in, it calms you down when you nervous. Nice clean place, I'm seeing Dr Harris, this dude is great. He does what he needs to and makes it seem like he could do this in his sleep. I haven't met the other Dr so I don't know how she is, but by looking at her staff, I can say she might be a great Dr. read more

Had my first appointment tonight and it was perfect! I've been experiencing sensitivity and bite issues since my last appointment with another dentist and Dr. Jennifer Chau was quick to offer suggestions and fix the problem - on the first visit! Not only that but all of the staff are super attentive and friendly, and I got to pick my own show to watch on Netflix while they worked! If you need an awesome dentist, go here. You won't regret it. read more

A visit to the dentist can be pleasant My first visit to Enamel on Parmer Ln went very well. Front office was welcoming, hygienist was fast,friendly and nonjudgmental. Dr Chau was professional but patient and personal. No hard sell on extra procedures. The whole staff seemed like they enjoyed working there. read more

Amazing place. Everyone is super kind. All parties were very clear and descriptive about what to expect. They have a bunch of cool art of civil rights heroes. Play good music loudly. Let you watch Netflix while they are doing their thing. I'm terrified of the dentist, but these people, this place, and this vibe went a long way to assuage my dentist anxieties. read more

Dr. Jennifer and the staff were friendly, informative, and caring. I went in feeling bleh about my teeth and left knowing I was being taken well care of. After my first visit with them today, I know this is definitely my go-to spot. Thanks team! read more

I had a gold crown come off and needed it glued back on, a simple procedure. They charged me $200 to glue my crown back on my tooth. I think the amount charged was out of proportion to the service rendered. The actual procedure only took a couple of minutes, but they kept me there for over an hour. They had another gal from the front desk come and try to talk to me about reoccurring services and set up a reoccurring schedule. I thought for a minute I was in a chiropractor's office. I had just moved to Austin and had no references for a good dentist. I am still looking for a good dentist in the Austin area, I just choose not to have any association with Enamel Dentistry ever again. read more

Great place! All staff is very friendly and helpful. Dr Chau is a very professional dentist. They have modern equipment, well maintained office space. Will come more! read more

The hygienist were not trained well and struggle to even floss my teeth. It took over an hour and charged they charged me a "COVID Fee". At the end, my insurance said they were too expensive and I had to pay $20 out of pocket. Will not be going back. read more

I went into enamel dentistry yesterday with this preconceived notion that my entire experience at the dentist office was going to be unpleasant, but the women in the front made my stay there very easy and comfortable to say the least. I was greeted at the front by bright smiling faces and made it is from the moment I sat in the waiting room. Vanessa was the first person that I talk to and she was a great help throughout the entire process explaining the ins and outs and do's in don'ts of orthodontics. All in all we shared a few laughs I walked out very well informed with a detailed plan of procedures and a better overall outlook on the dentist office especially mine. read more

This is by far the best dentist office I've ever stepped foot in! The office is vibrant, beautiful and spotless. Everyone is so friendly and all have the same goal; to make this the best experience for every patient. They offer you beer, wine, coffee, blankets, headphones, and allow you to watch Netflix during your appointment. Their mission is truly to ease your anxiety and make your appointment as easy as can be. Melody the hygienist is wonderful. Dr Chau is so sweet, very knowledgeable, and is certainly now my new dentist. I highly recommend anyone to this practice! read more

I have nothing but praise for the team at Enamel Dentistry on Parmer! Every staff member was very accommodating from the moment you walk in to when you sign out. Wine, beer, coffee, or water was offered. Facility is clean and modern. Equipment looked very up to date. I had not visited a dentist in quite some time. Everyone was very personable and that helped alleviate any of my nerves. Dr. Chau was professional and able to communicate all my issues very clearly and provided any recommendations. Finances were explained thoroughly and in great detail. Great staff! read more

Dr. Chau was amazing! I am nervous when going to the dentist and she made it a breeze. Check in was easy with all the "paperwork" on an iPad. She offered me drinks including wine! I was in and out in no time. I will definitely be back! read more

Wow what a beautiful office. Dr. Chau was informative and did an excellent job. The staff was friendly and made everything smooth the whole visit. Dr. Chau will definitely be my new permanent dentist!! read more