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    Rivian Service Center

    5.0 (2 reviews)
    Closed 8:00 am - 6:00 pm

    Services - Rivian Service Center

    Auto maintenance

    Auto repairs

    Routine automotive maintenance

    Rivian Service Center Photos

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    Recommended Reviews - Rivian Service Center

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    2 years ago

    Helpful 2
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    Love this 1
    Oh no 0

    2 years ago

    Helpful 1
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    Brakes Plus

    Brakes Plus

    (24 reviews)

    Brakes plus 6161 Alexis dr. Lousy customer service Alan is one of the worst tech I have ever…read moreencountered. I needed a starter$400 then Alan and Tim pushed until my bill is over $1,000. Alan talked about me to other customers, one tech paired his device to my Bluetooth. Alan walked away while closing out my ticket I had to retrieve my own key, now my car runs like a Sherman tank.

    READ FULL REVIEW. I would absolutely not recommend this place to anyone who wants an honest staff…read moreand shop. Their own MANAGER admitted that he himself lied to me. Crazy. You, and I, should trust your gut. Immediately when walking in, it felt off and not like a reliable business but since I was directed by discount tire I proceeded I requested an alignment and was almost immediately upsold to a control arm replacement. Seemed expensive, and I wasn't sure if it was necessary but it seemed realistic so I took their advice. All went fine until a manager who I trusted left, and I was stuck with a guy from the start who had displayed poor service and attitude, clearly attempting to make me feel unknowledgeable for asking questions about pricing. After the work was done, I requested to test drive before I left. The manager, who was not wearing a name badge, said I needed to leave something as collateral in case I drove off without paying. All I had was my computer. I felt uneasy as I already did not trust the shop, but did it anyway knowing my computer was locked. After returning, my computer was OPEN and on the screen where a login had failed. I can 1000% confirm I shut the lid before handing it to him. I questioned him and the other service member, and both said "that's weird, you probably handed it to us with the lid open" and when asked about if they say anything, "no I didn't see anyone open it" Not wanting to press the issue I went to drive away, but after some thought I knew this was absolutely unacceptable since I was sure they were lying to me. After going back in and pressing the matter, the manager ADMITTED to lying to me and gave me a made up excuse as to why he was on it. The apology was fake and clearly to try to get me to leave, trying to convince me that what he did was acceptable and standard. Ridiculous way to run a shop, I cannot believe a MANAGER of all people acts this way. If they are not honest about simple things, image their honesty when it earns them an extra $.

    Kwik Kar - Dallas

    Kwik Kar - Dallas

    (225 reviews)

    Uptown

    What started as a simple alignment-coupon visit back in mid-June ended with a completely fried…read moretransmission just 95 days later -- and me having to buy a new car. When my vehicle suddenly lost all drive function (no forward or reverse), I took it straight to Planet Ford because I assumed I was dealing with an internal transmission failure. That's when I learned the truth: the transmission had lost its fluid due to a major leak at the driver-side CV axle -- the exact area Kwik Kar had serviced. Had I known the axle work and the transmission failure were connected, I would have returned to them immediately. I only agreed to replace the entire CV axle because Clayton, the shop manager, told me the torn boot near the driver's-side tire required a full axle replacement. But after the work was done, a slow leak developed at the seal/bushing area. It was later confirmed by multiple technicians that the issue came from excess play caused by the replacement axle shaft not properly fitting the original transmission bushing -- a bushing they inspected and claimed was "fine," but clearly was not. All I can do now is warn others: please think twice before bringing your vehicle there. The promises of help were not followed through, the accountability never came, and I would not wish this experience on anyone.

    Kwik Kar exceeded my expectations! From the moment I arrived there Zach and his team were kind,…read moreprofessional and incredibly responsive. They took time to understand the full problem and went above and beyond to make sure everything was handled thoroughly and correctly. They showed genuine willingness to help me and kept me informed every step of the way. It is rare to find this level of care and customer service. I wouldn't hesitate to recommend Kwik Kar to anyone looking for honest, dependable, and truly exceptional customer service.

    Rivian Service Center - autorepair - Updated July 2026

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