Every single time I go to Ross Auto shop I receive the best customer care and reasonable pricing…read more This last time I went in for service, I had a leak in my tire. I was fully prepared to purchase a new tire and at another location, they may have given advice on a replacement. They added a patch and $30 later, I'm on the road. They take care of their customers every single time - especially women!

I've exclusively used Ross Auto & Tire since I moved to Dallas over 10 years ago, and they've…read moreworked on two different vehicles of mine (350Z & BMW X3) as well as my wife's car. They have taken care of everything from regular maintenance items like brakes, oil changes, state inspections, and tire work, to more indepth issues that needed full diagnostics and repairs. After dozens of transactions, I've had nothing but amazing experiences. Easily the best value in town, and customer service so good that I've come back all these years.

Came here during an emergency and it did not meet expectations. They overcharged from what other…read moremechanics told me the market was. Both my driver side and passenger side foot room was covered in mud when I got my car back. My glove compartment was also broke and doesn't close since getting my car back from here. They did what I paid them to do, but I would not recommend using them if you have options

I took my car to Moe for an inspection and he took care of me quickly and treated me like family…read more When he found out I didn't have a printer he printed off my insurance information and helped me register my car online. They go the extra mile here! He was able to provide more than just the inspection and gave valuable advice. This will definitely be my new mechanic!!

I just moved to Dallas recently & I found them on Yelp. They've done big & small jobs on my older…read moreSubaru and their work is always great and I know I can rely on them to get any job done!

Fair pricing. Reliable work. Nice people. Reasonable turn…read morearound time. I have recommended this place to other people who just moved to Dallas.

I had an outstanding experience with Elite Auto Solution and highly recommend them…read more Service Requested: I brought my car in for brake repair, and the team handled everything professionally and efficiently. Scheduling was easy, and the staff clearly explained the process and answered all my questions. Quality: The work was top-notch. My car was repaired perfectly, and it's running better than ever. You can tell they take pride in their workmanship and pay close attention to detail. Value: The pricing was fair and transparent. For the quality of service and expertise provided, it was an excellent value. No hidden fees or surprises--just honest, reliable service. Overall, Elite Auto Solution delivers professional service, high-quality work, and great value. I'll definitely be coming back for future auto needs.

I had a broken radiator hose and was from out of town. My hometown mechanic recommended changing…read morethe hose and adding radiator fluid. They did these two things, but kept threatening that the engine could overheat again. I declined further testing. I was charged $303. Just for radiator hose and radiator fluid. Just 10 miles down the road it did indeed overheat again. The next mechanic put radiator fluid in the actual radiator and everything was fine. Apparently elite auto solution did not put the radiator fluid into the actual radiator but into the Reservoir instead. And overcharged me as well. I would not recommend this company.

Purchased a BMW from the owner Ralphie. Before arriving home, I received check engine lights and…read moreother error codes (Drive train malfunction). I had to pay for a tow SEVERAL times for diagnostic testing, but he only deleted the codes and said no issues were found before returning my vehicle. Well...the codes returned before I arrived home EVERY TIME. After getting a thorough diagnostic test with a better company, Ralphie only agreed to repair for payments. The new company also found issues with parts Ralphie said he replaced or repaired. DO NOT USE OR TRUST AUTOSCOPE ON FERGUSON RD!!

Autoscope White Rock claimed they replaced the engine with a 3yr warranty last April. When the…read moreengine malfunctioned in March of this year, they claimed the oil was a quart low and therefore, the 3yr warranty would not be honored. Turns out....they didn't even replace the engine!!! (per CarFax) I've never dealt with more crooked people...period. Beware.

I brought in a car to get a pre-buy inspection on it done. They got me in quickly and checked…read moreeverything that I asked for. They even brought me out to the shop and showed me everything, which that was the first time any auto shop had allowed me to do that. Had a good experience overall.

Lloyd is GREAT! Trust this guy! I have a daughter at SMU--she had car issues. I live 1800 miles…read morefrom Dallas. Yet, Lloyd stepped in and handled EVERYTHING! Trust, Quality, a true gentleman. And more than a fair price!

I've been visiting this location for three years. I've always had a positive experience. Highly…read morerecommend this shop if you've had negative experiences with other places pushing or upselling unnecessary maintenance items on you. I have an older Chevy Silverado. They've always been honest and only brought required items to my attention. They work quickly. When I've had larger issues with obscure parts, then send away for them quickly and complete the work on time. They've never had to keep my vehicle overnight. A few times they worked a few minutes past closing to finish the job. Highly recommend.

Scammer alert. Claimed they couldn't tell you if the fluid levels were good because of "liability…read moreissues" if they looked at it, BUT at the same time insisted they needed filling! Which to a logical and sane person means either they looked it or they just tell everyone that. Acted very condescending when asked to explain what the liability issue was. NEVER GOING BACK TO THIS PLACE!

I have gone here twice for my state inspection. You can tell it is run like a small business -…read moreclean, everyone professional, timely. When I brought my truck in they even noticed (by smell) that I had a coolant leak. I had my truck in at the dealership no more than a week or two before this and they didn't say a word. They even topped me off with coolant on my way out the door. Will always come back here! THANK YOU!

I brought my 2012 Toyota Yaris in for several repairs, including the rear brake/wheel bearing work…read moreand serpentine belt replacement, but after driving it only a few times, the car began having serious issues and eventually became undrivable. I tried to bring it back so they could determine whether the work they performed had contributed to the new problems, but when I drove there with my hazards on, I was turned away because their lot was full; we agreed on another day, which was then pushed back again. On the way to the rescheduled appointment, the car completely died and I had to push it to a safe area, and I was ultimately told to tow it to their shop--now, instead of being able to continue driving the car, I will likely have to scrap it.