My husband and I have lived here since February and we can both say we've made the most amazing…read morefriends and have great community here with everyone including the managers Jessica, Devin, and Olivia in the office! We even have our pet pig Luna and they adore her and all animals are welcome! We have pool parties, game nights, jacuzzi nights, and all go to the garages to hang out and catch up daily don't plan on leaving anytime soon and we will most likely renew our lease next year

Lived here for 15 months. Police are constantly there in the morning. Someone was knifed in the…read moreparking lot. Incredibly unsafe and people have had their vehicles broken into. Like everyone else said bugs are everywhere all times of the year. Major spider problems. They only do 1 buildings pest removal every other month and you can't increase it. When I moved out I deep cleaned everything and it was 100% better than when I moved in. Like deep deep cleaned. Oven, fridge, baseboards, floor. They still charged 75 for paint touch up, 45 dollars for carpet clean, (there is 10 square feet in a 1 bedroom apartment) and 150 for full cleaning which I know they didn't do any of those items. They steal your deposit. Don't live there.

Living in ICO Mayfield apartment homes is a great experience…read more The amenities are amazing, and the staff is friendly. Repairs are addressed and completed quickly. I highly recommend living in the ICO Mayfield apartment homes in Pleasant Grove!

Oh boy. To be fair, the actual apartments are very nice. They are spacious and have great storage…read moreroom. The community area is pretty and feels like you can walk around with ease. Now to the stuff they wont show or tell you in the leasing office. The rules here are strict, the amenities are constantly being turned off and back on (might as well flip a coin on whether the hot tub will work at any given time), and the staff express very little care. They will make it seem like they do- think President Snow from the Hunger Games smelling like roses but only to really cover the extent of his sickness. Pretty much any concern I brought in was met with the basic premise of, in the words of Gigi Goode, "I understand your concern but I do not share the same concern." For example they gave notice of road work and because I did not move my car in time it got towed to another part of the lot. Fine, I get it. They stated in the email a specific price for it (happy to pay). Later, they changed the price in a different email with no explanation. I had to fight to understand why it was changed. When I went to the office and pointed out the contradiction and email exchanges about differing statements of cost they said, and im not exaggerating, "You wouldnt be having this problem if you didnt get towed." Okay?? I didnt mind paying the initial COST (not estimate) given but why cant the change in cost be acknowledged as misleading? I recently moved out and after leaving we were given the final estimate costs. Oof. We are being charged $410 dollars for repairs/ cleaning. I had to call twice and my roommate once before they finally sent an email with pictures. Listen, I dont mind paying for some damages- you put something up here and there and chip paint. Normal. We were charged $175 for paint alone and told, "As for the paint charge we had to paint nearly every wall in the apartment." I was literally squinting at the pictures they sent to understand what damages they were talking about. I will attach photos they sent to me so dust off your reading glasses to see for yourselves. Again, I dont mind paying for damages- there really are some things that were put up that require a little painting. But $175 is ridiculous and I was greeted with this lovely retort when asking about the paint costs: "If we were to have hired a professional to come paint your apartment it would have been nearly $600." Anyway, nice rooms and spacious living but clutch your purses and dont touch the walls if you decide to live here.

Lived here for about 6 months and we have loved it. Leasing office was super helpful and clear…read morethroughout the whole move in process and maintenance is super capable. We had an issue with our dishwasher not draining and within an hour Mike was there and fixed the issue. Love the grounds and our townhome and it's a super great area.

Great place to live. The office and maintenance staff are wonderful! They even provide a treat on…read moreresidents birthdays!

Pros: Conveniently located, friendly neighbors and staff, spacious units…read more Cons: Lack of parking, mandatory $125 for internet and cable even if you don't watch cable. Internet is extremely slow. Questionable deposit practices. Things to know: add about $250 to advertised price on your monthly budget, shared utilities consistently $120-$180 and internet $125. You get 1 covered parking for $30. Couple NO PETS and a toddler, lived in unit less than 9 months and they kept $800 deposit ($400 to repaint) and still want an extra $70. Normal wear and tear did not call for repainting. Walls were the same as when we moved in, never any decor or anything to damage paint. Not sure about previous tenants cleaning fee seeing as the unit was scarcely cleaned upon move in, dust on all fixtures and doorways, window sills, greasy kitchen vent and the carpet had been ripped up by previous tenant or their pets, hair all over the carpet, dents in refrigerator. We moved out of state before being able to do a walk through so maybe we where an easy target.

Good luck getting anything fixed around here! You request a maintenance order and they never follow…read morethrough... you have to call and ask them to come multiple times before they actually do. I have been requesting for a week and a half for my porch to be cleaned off due to a thorn bush growing onto it and i also have two wasp nests that they never came to take care of. There is never anyone in office and they don't answer the phones! I have been patient in the past but it is ridiculous that they can't even keep up with the landscaping of the building!

Be careful, this place nickels and dimes you. So while the rent seems affordable, look at the…read moreadd-ons.

honestly can't even give them 1 or half a star. Apartment complex is extremely filthy. Dog poop…read moreeverywhere, spider webs everywhere, the carpet in the buildings need to be replaced, not even cleaned, smelly outside and inside the buildings, the staircase nasty. they don't clean the apartments well before move in and they are never cleaned in time for move in. Apartments are decent and location is good but they don't take care of the property which is very bad.

I decided to sell my condo in North Orem recently and diligently researched active 55 and up…read moreapartment complexes in Utah Valley and Heber. I only found four that were NOT assisted living and did NOT feed you any meals (things I don't need yet and quite frankly, couldn't afford) but welcomed my little Pom/Chi dog with open arms. I only found one that gave me my very own covered parking spot not too far from my room at no extra charge and had a luxurious lawn with a lovely dog park and pool and a hot tub. I was also thrilled that the entryway and large inside community rooms were kept so beautifully and there was a baby grand piano I can play. When I moved in, I found out that complex I now call home is what residents lovingly dubbed "The Villas". I also love, love, love the Humanitarian projects our community helps with, the pot luck dinners each month, the beautiful library, the movies, exercise classes and games we share. It is like having our own little Senior Center right here at our house with no extra charge. But the very best part of all was the thing that none of the other three have or will ever have and that is two sweet ladies in management who love and care about each and every one of us (you can feel it) and help us as much as they possibly can to have a great experience here and make our lives a lot easier. You should look into it. We would love to have you at the Villas too.

I am so glad my husband heard about Grovecrest Villas back when we were looking for a place to…read morelive. We love living here. Everyone is so kind and friendly...and so helpful and caring! Our 2 bedroom 2 bath apartment on the fourth floor is wonderful and we have a terrific view. I wish we could box up the place and move it to Colorado with us. I am sure we won't find another place like this. Check it out!!

I've lived in Pleasant Springs from 2013-2016 in a 2 bed 2 bath Apt on the 2nd floor. I paid about…read more$1100 a month for rent, pet fee, parking fee, internet, home phone, DISH, water, sewer, and trash. Power & gas are separate. I lived on the East end where my windows faced some kind of junk yard/farm lot that was pretty smelly in the summer and spring, and it would get really dusty when I left my windows open. But I loved being able to see my car from even our bedroom window. I've loved living here. Most of my neighbors were very nice and my dog really liked the open grass areas. A lot of people told me I was paying too much, but after moving out I've realized they were wrong. I miss this place, but it was time for me to start paying mortgage instead of rent. There were some small things that I didn't like, but the pros outweighed the cons. Pros: -They take pets!!! There is a $400 pet fee of which half is refundable, and a $25 monthly fee per pet. -The apt comes with washer, dryer and dish washer. -Balcony. -Walk in closets. -DISH, Internet and home phone are included. -Maintenance lives on site. -Dog park. -Lots of open, grassy areas for kids and pets. -Gym, pool & hot tub. -Lots of parking. -Great community. -Located right near the freeway, Walmart and liquor store. Cons: -The floor plan is very square and closed off. -The entire apt is carpeted. -Small kitchen. -Lots of theft of gym equipment and once from our car. The TV in the gym was stolen twice. -Ceiling in the bathroom and bedrooms are pretty thin. I could always hear my neighbors in the bathroom. -Rent goes up by $30 when you renew your contract. -The water bill is a little high. It's supposedly based off of your building and is split amongst the amount of people in each apartment. My bill was always about $76 a month for my husband and I. -YOU MUST GIVE A 60 DAY NOTICE WHEN MOVING OUT!!! If you do not, they will charge you for those 60 days even if you move out. -On-site management changed pretty frequently. Just FYI one person may tell you different info from another. Like in the case of my parking stall number. -Guests frequently parking in resident assigned stalls. TIPS: -Try to get an apt that doesn't face West. That summer sun kills. -If your apt is facing outward towards parking, at least you can see your car and your balcony has a little more privacy. -Keep a copy of the move-in paperwork. -Always call maintenance! There is no charge and they are very nice. -Lock your doors and car. There are a lot of college kids here and they just do dumb things sometimes. -Watch your meters and AC. I once had a $213 electric bill because my AC thermostat was broken. -Don't expect your deposit back.

I would never recommend this apartment to anyone. I had several problems with the garage, neighbor,…read moreand I also had a big problem with the manager in that property. The neighbor used to make very strange noise of laughter and screaming every night, starting at midnight and going on until 3:00 in the morning. I went to Pleasant Springs Office and I talked with the manager and with Kendra, they didn't believe me very much and I said I had recorded audio of the screaming and they asked me to take it for them to listen, I felt very discriminated by the employees and mainly by the manager because I'm an immigrant and my first language isn't English so I couldn't tell exactly what had happened, but when I complained about the noise they didn't believe me, and told me to bring the record. After this they asked me to wait another month with the noise because the neighbor upstairs was going to move out, but one night the noise was too loud and I was very scared and called the police. The next day I sent an email to the manager and she was very angry because I called the police, I had asked her not to tell the neighbor that I was the one complaining because I was scared and she said she would have to talk to him that I complained now because I had called the police. I have all the emails I exchanged with the manager and apartment staff. Also before that I had a lot of problems with people parking the car in my garage. When I went to move out I started to remove the furniture with my fiance a few days before, when I went to the apartment for the last time to check if I had forgotten something and to clean the apartment I noticed that someone had come in there and broken the balcony of wood in the kitchen, immediately I sent an email to the manager with the picture asking what was that, because when me and my fiance left the apartment everything was ok and when we came back the balcony was all damaged. The manager answer and she was very rude, without any professionalism, she said that no one had come in there and that she threatened me to charge a fortune to move out from there. I was never late for any rent payment and I said I would pay what it would be fair, then she said that she would send the bill to the lawyer and that I would have to pay the fees. I took a picture of how the balcony was when I arrived with my fiance there, but even so the manager denied that they had entered the apartment. This was the email I received one month before I moved out: " It seems as though Carmen already emailed you an estimate for what your move out fees would be $679.16. that would be an additional $200 for treatment. She also said that all of your move out fees would be due for 5/20." So I was okay with that, but Carmen sent the bill to the lawyer (on purpose) and they were charging me 1750.00, total. Besides Pleasant Spring isn't a safe apartment, Carmen F. the Manager is totally unprofessional and in the end charged me almost $2000 to leave. I don't recommend Pleasant Spring because starting with the manager they are dishonest, they make it easier for you to move in and then when you move out they charge you something surreal that even for renovation would not be that value specially for 1 bath 1 bad apartment which was my case.

I absolutely love living at Green Grove apartments! The office manager, Liz, and the leasing agent,…read moreBobbie, are always so nice and welcoming. Maintenance is very quick to come when needed. Very much recommend!

I love living here. The office ladies are awesome and the maintenance personnel are so fast to…read morerespond and they all go above and beyond to help this little community here. So funny and sweet all of the people that work here to help keep a safe and clean complex for my children to grow up in. Cant find a better place to live.

LOVE LOVE LOVE ARZA. Their team is so amazing! they're all so friendly and help us with everything…read morewe need! They work hard and you see it in the apartments and service everyday!!

I think their communication skills suck. Don't let the nice pool fool you. It's falling apart on…read morethe inside. It's gross ! People are rude. Residents are mean. Everything is gross. Having to break my contract a month early! They are disgusting human beings who will gouge you any way they can ! Gross. Don't live here unless you have to!