Always the best very friendly and professional they go above and beyond to help customersread more

Friendly staff Easy to get service…read moreGood results Quick response Accurate work Convenient location

The jump start I needed happened flawlessly. USAA initiated this local service. A confirming…read morephone call to Columbus Square Auto was pleasant. The service person arrived within 45 minutes, was friendly and efficient. Thanks for a pleasant ending to a frustrating circumstance.

Incredibly rude to me! I broke down in a very unsafe place with my children and dog with me. The…read morepolice called for a tow since AAA service was going to take too long and where my car was stuck could have caused a bad accident. First, I didn't know were my car ended up because the officer told me we could be driven home and she would call me when the tow truck showed up, but didn't. I had to call the police dept to track down my car, and when I called Columbus the person on the phone said, "Yeah, we towed it, what are you gonna do with it?!" Umm, I was calling you to figure that out! Jerk!

The absolutely the best service and oil in New London county. We have been customers for over 30…read moreyears and we have never had a problem. Emergency services are excellent

Heard a noise coming from brakes. Stopped in to make an appointment but with the upcoming holiday,…read moretheir service calendar was booked. Very early the next morning, I received a call that scheduled appointments had not shown up so they had an opening. I hurriedly got dressed and dropped off the car - so happy to do so. Mel called shortly after, informing me of exactly what was wrong with the brakes and the cost to repair. I appreciated the heads up but told them to go ahead with the repair. Several hours later the car was ready! So, so appreciate the professionalism of the service people, especially Mel! Thank you for quick service!

I HAD A GREAT FRIENDLY EXPERIENCE AND PRICE! I recently purchased a new 2024 Nissan Frontier from…read moreGrossman Chevrolet/Nissan and more specifically from Assistant Sales Manager Sarah Kelly and Sales Manager Ariel Pagan. #1 There was no slick pressured sales talk from either Sarah or Ariel. Conversations were common sense and business logic. I enjoyed their relaxed demeaner and conversations. #2 I came in prepared with invoice and quotes on the value of my trade in vehicle. I believe I got a fair deal and they made it easy for me. I am 72 years old and have been around the block a few times with car sales people. They made my experience a pleasure. Thank you Sarah and Ariel. Cliff

Several weeks ago I noticed my vehicles batteries were a tad sluggish. Like a buffoon I figured…read morewait a couple weeks and have them changed out during regular maintenance. Well after boosting my buggy I threw the dice and called service at 10am. They took me right in and changed out the batteries. These guys are fantastic!

I won't mentio any names but here's my review. if you plan to purchase a car from this dealer…read morebefore signing anything READ* the entire paperwork carefully and don't take their words alone. they will sell you *not try*. also sell you extended warranty and other service plans without discussing it with you prior to signing anything. they try to sweeten a deal with false promise. I feel deceived about the whole deal but it is my fault for not reading. please do your research read everything you sign to the t. would I trust or recommend friends of family to this dealer? heck no! Update***** 04/14/26***** After numerous calls and voicemails to Sal "sales manger" nothing has been resolved. Waiting to weeks to hear back is not professional and very disappointing. I have no other than to file a formal complaint with the appropriate office of affairs to get this resolved. It's a shame I have to do this because is a waste of time. Even after "Sal" responding to my initial review is like they really don't care about costumer experience.

Recently bought an Explorer from Whaling City Ford. The entire staff was extremely courteous,…read moreknowledgeable of the product, helpful, non-pressured. Worked with Romeyn Murphy. Excellent salesperson, friendly, accommodating in every way. Very good experience.

The best car repair and maintenance company. They go out of…read moretheir way to make sure everything is perfect. Most honest shop you will find. They went out of their way to help with a warranty issue and saved me thousands. I can't say enough great things about Dan and his employees.

They are excellent mechanics and fairly priced. No need to pay inflated rates by your dealer, Their…read morefront office staff is friendly and professional. Highly recommend them.

I just happened to stumble on Advanced Automotive (AA) when my car broke down on RT 138. This area…read moreis pretty rural and trying to get to tow in Hartford was impossible- so I called AA who was less than a 1/2 mile down the street. Bill the owner and his daughter Jess couldn't have been better. They got my car towed to their shop within 15 minutes, outlined the time and price to fix and also was concerned how I was going to get back home (Hartford). My car was fixed in a day, the price- so reasonable (didn't charge for the tow because it was only down the street) and my car runs perfectly. If I was in the area- they would be my go to- local, honest and nice.

They have had my 2006 Polaris ATV on consignment for several years and failed to get a single…read moreoffer. They no longer answer their phones and do not return voice-mail messages. I am now trying to get my ATV back. I am not sure what is going on with this company but it does not seem to be operating or possibly worse, they are scamming people.

This was my first time here. The customer service was excellent- the gentleman at the front desk…read morewas friendly and worked hard to meet the needs of the customers. I had an 11:00 appointment for service and I was out shortly after 12:00- surprisingly fast. I also liked that they did not try to upsell by telling me I needed all of these additional services that were not necessary. I appreciate that honesty. I'll definitely be back!

Most straight forward no BS automotive repair place in the area! Excellent service at competitive…read moreprices.