We had them tear out the carpet in our living room, lay new hardwoods and refinish all the other…read morehardwoods in the rest of the house to match. They did such an amazing job ensuring all the floors looked perfect, finished the project efficiently, communicated well and were the best price we could find. Recommend SCV to all looking for new floors!

Nick was fantastic to work with. He answered all my questions in a timely fashion and even helped…read moremake sure that I ordered product correctly. He was very attentive and personable, and installation went smoothly as well.

What a great experience working with Creative Floors! Johnny was so easy to work with from day one…read more- answered every single question we had (and we had a lot!), gave us honest advice even when it meant recommending a different product than we originally wanted, and just made the whole process feel easy and stress-free. Alejandro and the team who did the actual install were wonderful too - friendly, hardworking, and did beautiful work. Our floors look amazing! So glad we chose Creative Floors - couldn't have asked for a better team to work with on our new home. Highly recommend!

Such a great company for flooring. They did a great job and it was a really good price. I would…read moredefinitely recommend them for anything with flooring.

If you need flooring, go right to Olson Rug Downers Grove and see Jennifer. We needed over 1300 sq…read moreft of flooring products in my Mom's house and she was a huge help to get the carpet and vinyl we needed within our budget constraints. Jennifer knows what colors work for all kinds of applications...even a house built in 1975! The place looks clean, fresh and updated with the new flooring! She is a fantastic person to work with and a great asset to the Olson Rug Team. The vinyl installers were scheduled to take 2 days but stayed late to get everything done in a single day...that's dedication! The carpet installers were careful not to mark up any of the freshly painted walls, and did a great job as well. We will be calling Jennifer and the Olson Rug Team when we are ready for new flooring in our own house. Well done Olson!

I chose Olson after the positive reviews I read. Jennifer was great and answered all of my…read morequestions. She was patient with me and I did not feel pressured to make a quick decision. I came in on a Sunday and she was able to come out right away to get measurements. I appreciated the entire team contacting me every step of the way. I received a call within a week that my carpet was in and to schedule install. The Friday before my install I received a courtesy call on time window and what to expect. I received a call when the installers were on their way. They were friendly and efficient and left my home clean. I would recommend Jennifer and Olson rug for your flooring needs.

I can not praise them enough. From sales to installation they were a pleasure to deal with. The…read moreinstallers were true artist and their work was flawless. I definitely would recommend them

Wanting to support a local business, I approached them regarding installing vinyl sheet flooring in…read moremy 20 square-foot bathroom. After showing them a picture with residual tile grout I was told $1500. A man from Dorion came to measure, and indicated that the job could be completed for much less. Yet when they provided the official estimate, it was back to $1500. I was able to find a company to level the floor and install the vinyl sheet for under $300 plus the cost of the vinyl. Was it because I am a senior citizen? Was it because I am a woman? Whatever the reason, I can only assume they were trying to take advantage of me.

I picked RHF due to the customer reviews. They didn't disappoint. Installed oak flooring and…read morestairs in 2019. The installers were fantastic and knowledgeable. They matched the stain adjacent to a maple floor. I asked about protection for surface scratches since I had a dog business, they suggested Synteko. My floors still look great 7 years later.

I would not use this company again. The salesperson told me the boards needed to be replaced and…read morequoted me for that work. When the installer team came out, they did not replace the boards and told me new boards were unnecessary. I was still charged for the board replacements anyway. I disputed this directly with the company on March 19th, the day of the installation, and did not receive a follow-up. I had to reach back out on March 31st to continue addressing the issue. At that point, they asked for photos, despite my earlier explanation that photos would not prove anything because of the nature of the work. Today, they responded by saying the pictures were "not proof" and agreed to issue a refund, but only after I pushed the issue. At that point, it's no longer just about the money. It's about integrity, poor internal communication, and how a legitimate customer concerns are handled by this business.

I recently came home from my summer vacation for a few weeks and helped my parents renovate their…read morecondo in Lake Zurich... Fun summer vacation! While we did a lot of things ourselves, one area we needed the most help in - and lacked some know-how - was flooring. We got plugged into GK Flooring as a result of a recommendation. He had done some work for family friends and came highly-recommended. Wow was this crew thorough, professional and speedy! He was able to redo the entire downstairs, pulled out all the old stuff and installed this amazing, high quality flooring to replace it and now my parents have not only a beautiful floor for entertaining guests but it's comfortable to walk on and changed the entire look of the room He was able to make us some custom rugs for the living room and even put in carpet for the first time in our basement. He even brought samples to our house for us to check out right away. Super convenient. Highly knowledgeable, extremely nice, very professional. Gary looked over the project personally himself and did a full walk-through with us when we were done to make sure we were satisfied. There's a reason you go to small businesses over one of the big corporate guys, and this is why. Highly recommended!!

I'm always happy to support a family-owned and operated business, and glad to have found GK Kuztum…read more They came highly recommended and we were not disappointed. Super-professional, easy to talk to-they shared information and were super-clear about everything. As someone who is not super-renovation savvy it really felt like they were a partner...and I came away feeling like an expert. I'm super-happy with the results...the old carpeting we had was gross and I could not live with it another minute...so glad we found them and updated :)

GB Hardwood Flooring is amazing. We hired them to refinish the floors of our condo and we couldn't…read morebe happier. The workmanship alone would merit 5 stars, but our refinishing projects with them was one of these rare cases where every aspect of it went better than we could have hoped. From the initial assessment to our last goodbye, Ben and George were communicative, responsive, personable, and genuinely wonderful to work with. The cost for their service is more than fair and well worth every penny. And their attention to detail was so deeply appreciated. From staining the thresholds on the doors and under the visible parts of the radiators to cutting down (and staining!!) the wood shims we had under the radiators to take up less actual and visible space, Ben's team truly thought of every detail. They also work very quickly. In brief: What are you waiting for? Hire them!!

George was professional to work with and his team was extremely talented and efficient. Couldn't…read morehave asked for a better flooring experience!

Vinnie and his team have done work for me (new wood floors, repair and staining) on two different…read moreoccasions and I will come back for a 3rd. Incredible work. Trustworthy (did the work while we were on vacation). Top grade and timely. Highly recommend!

Very fast and quality work! Will definitely use again. Only…read morecomplaint is that we are left with a bunch of trash bags that we have to dispose of. So if you have to buy stickers for extra trash, it's an extra cost. But overall experience very good with these guys.

Quality products. Great selection. Nice quiet showroom. Helpful staff. Nice selection of remnants.read more

We are longtime and always satisfied customers of Russell Martin Carpets. From design to install to…read morecarpet cleaning, the team at RM always delivers top notch and reliable service. A gem in Naperville!

Everything went great with this flooring company. Kimberly (the owner) came and measured and had…read moreeverything ready within a weeks time. Juan and his guys finished were laying the basement berber carpet. Kimberly is very personable and provided several different options and colors. Their carpet installer Juan did a fabulous job! He was efficient and very hard working. We'll definitely be using them in the future to complete our upstairs flooring. Thank you!!

Great Experience all around. Kimberly was quick to schedule a sales appointment, brought all…read moresamples to our home to make a selection, measured same visit (about 45 minutes total). We were impressed with the speed at which she provided samples so we could match paint. Installation scheduling was swift, expert work was done for an entire floor in 1 day (including furniture moves). Kim and her team could not have made this simpler. We appreciate it is a family owned in-town company and highly recommend them for the job.