I went in and had no clue what I needed, Arnold came along and made me feel so comfortable asking…read morequestions since I felt clueless. He was very knowledgeable and very kind when it came to explaining things. I must say customer service is definitely his strong suite. Thanks again!!

The rep at this store refused to install my parent's battery. They drove a 2105 Chevy equinox. He…read moretold them it's to confusing

When getting eyeglasses from the opposite side of the parking lot, my car battery completely…read morezonked. I tried getting a jump from someone but it wasn't going to start even after several minutes of charging. Autozone was about a 1/4 mile away. I got a new battery and the service member gave me a ride back to my car and installed the battery. Was very appreciative for the extra service. Well done Autozone!

the lady working at 7am on 5/22/25 was literally so unhelpful. I bought a part that I no longer…read moreneed and wanted to do a return. I used Apple Pay to pay for this product. So when I went back to the store to return it, I always am allowed to use tap to pay as a return method as well because it is the same card. She made me feel like a thief, and I just stole this part to return for money or she was just lazy and didn't wanna try. drove out of my way to grand & they helped me perfectly

Been shopping parts her for years but had a bad experience today. I bought a center console a…read morecouple of days ago and in was complete with rear climate controls. I didn't realize until I got home that they charged me extra ($25) for the controls. I tried to return the controls as I have no need for them but they would not refund my money because I didn't buy their warranty. I argued that this was not a separate item but was an integral part of the console but they would not budge. I will continue to shop this yard in the future but I will always be more mindful and always double-check my receipt before I leave.

I went to buy a part for my car door. After dealing with the 100 degree weather , taking off the…read morepart and taking it to the counter it's the same price as it is on Ebay pulled already , cleaned and ship to my door for free. Prices have been creeping up everytime I go but this will be my last time. People go to junk yards for cheaper parts not to do all the work a d still pay regular price. Of course they don't have prices posted anywhere so you only find out once you do all the work.

I can go to Autozone and actuality get advice and usually an employee to install simple items while…read moreI wait. O'Reilly employees seem disinterested and talk about 'liability' when asked to help.

I couldn't be happier with the help, kindness and compassion I received this morning from the store…read moremanager Leo. I had an issue that needed attention and prevented me from driving for safety reasons. In 10 minutes I was back on the road safely because Leo went above and beyond in his job duties. The hospitality I got from a mechanic store was superb! Thank you!

Our battery went dead on our truck on our way on a trip for Fourth of July and we called O'Reilly…read moreauto parts and Marti put in our battery and had us on our way in no time! O'Reilly is open every day except Christmas Day thank you Marti and thank you O'Reilly auto parts for allowing us to continue our wonderful trip!!! totally recommend O'Reillys

Very arrogant employee we dealt with. Worth the drive to go to another o Reilly just so we don't…read morehave to deal with him again. Wish I'd caught his name but what a jerk.

We arrived around 2:30 pm on Sunday and got everything taken care of just short of an hour. Service…read morewas friendly and timely. We got our rotors, brake pads and air filters replaced. The parts and labor was much less expensive than the quote we got from a Toyota dealership. I highly recommend if you're in the area!

I would give them ZERO STARS IF POSSIBLE! My brother got a FVP Platinum series AGM battery 16months…read moreago. He was having battery issues so I tested it for him and it came back as a bad battery. I told him to take it down to Pep boys since it has its 30month free replacement. He took it down they tested it, they agreed it was a bad battery. They further told him they don't carry that battery anymore and upsold him on a lower end interstate gold battery that's flooded and not AGM for $26. I'm pretty sure free replacement means free replacement. But they upsold him and gave him a crappier battery. He then brought it to me so I can reinstall in his vehicle and the car wouldn't start. The battery has a date code of 1/26. I had to hook it up to a charger for sometime to get it brought back up. The initial voltage said 11.9v and was at 30% capacity. Terrible they should be ashamed of themselves.

Great place to find Chevy parts for refurb projects. Great service from old man at counter.read more

DO NOT BUY!!! Will not refund my money. Bought Koni yellows,…read moreback in July of last year. They said it would take 4-6 weeks to ship out. Waited 4-6 weeks, and nothing was shipped, asked again said they were still out of stock. Once November rolled around, I decided to request a refund and cancel my order. Nov 7, 2024, they said my request would be cancelled/refunded. Nothing. Followed up January 22, 2025, still no response. Scummy.

I wish I could give these guys a negative rating. I'm considering taking further action with the…read moreBBB. I've tried and tried to contact them 8 times today. NO ANSWER, leave voicemails, NO CALL BACK, send emails, NO REPLY. How are these clowns still in business? Their inventory is off, they give you a 45 day wait time, when you ask to cancel, they ask "ARE YOU SURE YOU WANT TO CANCEL?" Umm YES IM SURE IF I WANTED TO WAIT 45days for something I'd just have it custom made (even that, only takes 5 days + 5days to ship, if you live in CA there is places that can make things happen in 2 days) this is going out to_________________ Jeff Wong 9299 W Olive Ave STE 206 Peoria, AZ 85345 PH: 818-888-8904 x3491 Fax: 818-369-6868 Read your EMAILS AND GET BACK TO ME