Carvana was simple, direct and just plain AWESOME! Got a quote in just a few minutes. Thought about it for a couple days and then submitted the couple of pieces of info they requested. Got an appointment that day to turn the car in. Took the car to them and the next day the money was in my bank account!!! Just Brilliant! read more

Carvana was wonderful to work with. I wanted a quick sale instead of the most money but their offer was very fair for a dealer. They offered more than other dealers, we're a pleasure to deal with and they even came to my house to pick up the car. If I want a quick sale in the future, they will be my first option. read more

We had a wonderful experience with Carvana! The entire process was easy, smooth, and stress-free from start to finish. The delivery was seamless, and Tim, our delivery driver, was fantastic. He was very informative, professional, and did a wonderful job answering all of our questions. He made sure we understood everything and made the delivery experience even better. read more

Overall, we had a good experience with Carvana and decided to purchase the Buick. The vehicle had minor prior damage listed on the CARFAX, and when our mechanic put it on the lift, he pointed out some overspray underneath that was consistent with that prior damage. The vehicle also only came with one key. Both of those things were disclosed upfront, so I have absolutely no issue with either one. That's part of buying a used car--you review what's disclosed, have the vehicle inspected, and make your decision. The one issue we did find that was not disclosed involved the exhaust/catalytic converter assembly. Our mechanic found that a secondary catalyst section had previously been cut out and replaced with a section of straight pipe that was welded into place. According to our mechanic, it shouldn't affect how the vehicle runs, and we still felt comfortable purchasing the car. My only concern is that a modification like that should have been identified and disclosed during Carvana's inspection, just like the prior damage and the single key were disclosed. Had it been disclosed, it wouldn't necessarily have stopped us from buying the car--we simply would have known about it going into the purchase. read more

Carvana customer service is trash. Tell your AI to leave me alone! You have ruined your five star experience by harassing me with a AI that does not know what it is talking about. My car does not need emissions testing and i will not get one. It's too bad because every experience i have had to date was great, I was going to write an emphatic 5 star review. Your AI and incompetence of the laws of AZ has ruined it. I have bought around 40 cars from dealerships in my time because I have a problem. I have never been harassed like this or been required to do their job or fix their mistakes. I have 3 other cars and have not step foot in an emissions testing facility. There isn't even a facility within 60 miles of me. GET YOUR ACT TOGETHER. LEAVE ME ALONE WITH THE UNNECESSARY EMISSIONS THING AND JUST REGISTER MY CAR! TELL YOUR AI TO LEAVE ME ALONE, I NOW CONSIDER IT HARASSMENT. THIS IS EXHAUSTING read more

We bought 2 vehicles from Carvana and no issues with them. Very simple and straightforward process.

Buyer beware, especially if you're purchasing a vehicle that's difficult to replace. I love the car I purchased from Carvana, but I'm extremely disappointed with how they handled an undisclosed condition issue. The driver's door had significant paint damage that was not disclosed and was not accurately represented in the listing photos. The vehicle looked considerably better in the photos than it did upon delivery. I reported the issue immediately, yet Carvana offered only a $200 credit toward damage that could easily cost well over $1,000 to properly repair. Their other solution was essentially to return the car. That's not much of a solution when you've purchased a specific, harder-to-find vehicle and there isn't a comparable replacement available. I chose to keep the car because I genuinely love it, but I'll now have to pay out of pocket to correct a problem that should have been disclosed before the sale. I love the car. I'm unhappy with Carvana. Those are two separate things. My advice: inspect your vehicle very carefully at delivery and don't assume the listing photos tell the whole story. Carvana had an opportunity to make this right, and in my experience, they chose to do the bare minimum. read more

Very simple and straightforward process. I received the money the next day. One of the easiest transactions I've experienced. I would recommend to anyone selling a vehicle. 5 stars!!! read more

Attn: Future Auto Buyer/Seller, We recently had the pleasure of selling a very collectable, "Classic" 996 Porsche 911 Turbo, low miles The process actually took less than 24 hours, including pick-up and check. VERY easy! I thought I'd have to wait days for the check to "clear", but with a little assistance from Bank Manager, I walked out with $5000.00, NO HOLD. I'll be sure to mention this, as I already have, about what an awesome group we've found/discovered. Thanks much, Dave and Dianna M read more

Carvana Glendale - Classic! - Car Buyers Near Me - Peoria, Arizona

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i felt that i filled out my survey for my 62k 2006 honda sedan perfectly and honestly. This car is a one-owner, myself, for 20 years and had one accident. I was given $5200 offer and the agent that inspected my car drove it out of my ear-shot and took photos for 20 minutes and returned stating i would get a lower offer. Well, it was $1100 less because of 2 very small dents that would be fixed if i had $200. I felt this was unfair but the agent knew i was ready to sell and i had not realized i needed to bargain with him. He did not offer me an itemization of the $1100, stating that the "computer does the rules". I will not choose carvana, nor will i suggest to anyone else. This agent knew he had me as a woman alone with him . Very dissapointed as i've seen honda civics with damage being sold for over 12k in my area at carvana. I felt ripped off and taken advantage. read more

Started looking at the website for a vehicle on a Wednesday and had a car delivered and my trade in picked up by Saturday. Had the vehicle inspected and it was in great shape. Quick and easy and no issues. Cant ask for anything more. read more

When we finally decided to sell the best vehicle we've ever owned, I called our insurance company to find out who provides the coverage for all test drives. The answer, which I didn't like, turned out to be "us". Going into this, we knew Carvana was going to low-ball us, but color me pleasantly surprised when the offer was less than $4,000 under what we paid for it a year and a half ago. The process was also incredibly convenient and simple. We loved that XT-5, and saying goodbye was hard. Kinda like putting down a pet. And Carvana put us at ease. She's in a better place now. read more

Carvana Glendale - We had to say goodbye to our gorgeous girl today... thank you Carvana for making it easy on us - Car Buyers Near Me - Peoria, Arizona

it was very easy process. I would give a five star review but my appointment was canceled right before the pick up time. I guess they didn't have a flatbed truck available. I had to reschedule my days quickly. but I highly recommend Carvana. I have used them several times now! read more

Everything was Great. I appreciate the swiftness of the transaction. I really appreciate the fact that Carvana does exactly what they say they will. There is no price changing from the online purchase offer as long as they are told the truth about the vehicle being sold. Other online companies offer a price, then when you take the vehicle to one of their dealerships, they inspect it and then change the offer to a much Lower price. Thank You. read more

Incredibly simple process online, the time invested was less than 10 minutes before I had an offer. The woman who picked up the car several hours later was helpful and, again, very fast and respectful of my time. I will recommend to anyone selling their car, thank you for making it simple and quick. read more

My neighbor had sold a vehicle to Carvana and told me it was so simple, easy, and fair in the price offered for his auto. Thought I'd give Carvana a try versus trading in my vehicle. Same experience. Five to ten minutes on line applying for the sale, had an offer within forty five minutes, turned in the car in fifteen minutes and left with a check. Positive interaction with all staff. Easy, peezy. The best part of the deal, peace of mind, Carvana gave me $4200 move than one of their competitors, and more than I could get on a trade-in. read more

This was the easiest car buying experience of my life! We knew the exact price of the car up front to include tax, title and registration. All of the dealer's paperwork was ready when we arrived, and the actual pickup process took less than 30 minutes. This is the way car buying should be!!! read more

Carvana Glendale - Car Buyers Near Me - Peoria, Arizona

Well, the process of buying was pretty straightforward. After 7 days and 100 miles I was no longer available to exchange the vehicle and I knew that. Last weekend I took the vehicle a trip up in the mountains. Unfortunately, when I started coming down these mountains the brakes were not working properly. Strong vibrations and shaking. I obviously made it home. I checked the Carvana warranty, doesn't cover brakes. I checked the Carfax again and it states at around 36k miles the brakes were serviced. I then checked the Carvana 150 point inspection, where it states for brakes, fixed or repaired. I scheduled a service at my local Subaru dealership. Just got back from there. Completely inspected, all good except rear brakes where the pads were cheap and the rotors were never replaced or shaved down for the new pads. So, the pads quickly wore out and the rotors warped from over heating. With that said, I obviously had to replace both pads and rotors. Cost- $704.00. After paying 31k plus for vehicle, I had to replace brakes. Candidly, I'm happy I didn't get into a accident. I like the car, just think someone dropped the ball on a extremely important safety issue. read more

Quick, as expected, friendly and fair. Pick up technician was efficient and thoroughly inspected the vehicle and carefully loaded and transported it 3 hours after scheduling. That took under 15 minutes. I'll never even look at Facebook Marketplace again much less try to sell something on it. Thank you read more

Fantastic experience. Staff were wonderful, start to finish. I logged on, gave my car info and set up the appointment to have my car picked up. They evaluated my car and gave me the check for the amount we agreed to. This was perfect! 10 out of 10-highly reccomend. read more

I had a great experience selling with Carvana. From getting an estimated payout to scheduling an appointment to the actual day of sale, it was such an easy process. It was sad to part ways with my car but at least it was such a smooth and easy process that it made selling my car a good experience. read more

A much nicer experience than having to put up with the games at a typical dealership. No pressure and no add-ons or bogus fees. My only complaint is that the car wasn't detailed as well as I would have liked and it didn't come with the proper floor mats. However, after contacting Carvana customer service they provided an acceptable solution. read more

Carvana Glendale - 2024 Tucson - Car Buyers Near Me - Peoria, Arizona

Great service all around. So easy even for a senior to handle all alone..... The website estimate was very straight forward and the driver was very kind, fast and helpful. Overall, very satisfied. Would definitely recommend the way to sell your car. read more

Overall, Carvana was the easiest, fastest, and most fun I've ever had buying a vehicle. I searched through their extensive inventory and was able to narrow down and compare dident vehicles until I found what I wanted. The approval and buying process was very simple and easy. Picking up my vehicle from the Car Vending Machine was fast and fun. Knowing I had 7days, three trades, or I could just give the vehicle back was a huge plus for me. Thank you read more

Our experience was incredibly convenient and hassle-free. Every step of the process was precisely as described. We were assisting my elderly mother-in-law in selling her vehicle, and the pickup service was perfect for our situation. We didn't have to go out of our way to clean the car or do anything extra. The entire process was quick and straightforward. The driver who picked up the car was professional, friendly, and polite. I was thoroughly pleased with the entire experience. read more

This was the most pleasant sale experience I have ever had. Carvana has streamlined their process and made it straightforward. Honest car appraisal. The driver picking up my car was very professional and polite. I will not hesitate to use their services in the future. read more

Carvana Glendale - Goodbye old friend! - Car Buyers Near Me - Peoria, Arizona

My 5th car from Carvana and this Arizon location was great. Zero issues. Location: very easy to find from GPS. We drove from Palm Springs Ca. Facility: very clean and organized. Staff: All on time with minimal waiting. Noah our delivery person did a nice job. Overall Value: Excellent best experience you can have getting a fair deal with return or exchange option NQA! TIP: buy what you want to drive, enjoy ! read more

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Clear communications both online and in person at store. Offer was fair. Painless, no hassle process. Prompt payment. Would use Carvana again. read more

Process was seamless with no hiccups. The Carvana employee provided great communication and everything was easily and simply accomplished. Great experience! read more

So far a great and easy process. No hassle, no multiple hits to your credit and they even bring the car to you. I like that they offer have 7 days money back guarantee and the chance to trade in the car you bought up to 3 times. Awesome service. Love my car. read more

This was the easiest car buying experience I have ever had! I will buy from carvana from here on out! And I will also recommend them to everybody! Everyone was so kind and helpful and the car was in pristine condition. When it was delivered the delivery driver noticed a very small blemish on car handle and he put in a service ticket! I would have never have noticed it if he did it! I just felt very well taken care of. read more

Super easy process, great price. Driver was personable, punctual, polite and made the process seamless.

This was an easy process from beginning to end. The best experience anyone could have with selling a car. We will certainly contact Carvana when we arrive at our new location to purchase an auto. read more

Unfortunately everything fell apart oncecI received a check. Was not told that the account you use is some type of zero business account and my bang bang bank won't clear the check for over a week. If I knew this, I would have went the electronic transfer of funds. No, you have my car.I don't have any money and it cannot purchase the new car Iwas supposed to buy this week. I asked Carvana for a stop payment on the check and have you wired to me directly and that was also rejected. So it looks like once again, the consumer is left with nothing. No car and no money. read more

We couldn't have asked for an easier experience. Sold our vehicle and received a fair offer. Everyone was very professional and friendly.

I believe it is a car that we will love and it seems to be in great shape. We was not able to drive it at first because the fuel filler door would not open because of a bad actuator We had to wait for an appointment at a car dealer to get the door open. that took 4 days and they had to break the actuator to open the door. We have to wait 2 to 3 weeks for a new actuator to allow the door to operate normally. The dealer will notify us when they get the new part. Hard to drive when you can not put fuel in the car. Other than that I would recomend Carvana over a dealer. read more

I am very satisfied with my experience of perching my new 2021 ford truck. thank you read more

purchased a car then told we have to give it back. was told they would do anything to make us happy and that didn't happen. we ended up spending more money to get a different vehicle. the whole experience was exhausting and took well over a month. The only time they would make a deal was if we went for something old with a lot of miles and basically a piece of junk. Up until this experience I loved carvana, not sure I would go through this again. It was a lot of wasted time and more money than I wanted to spend. read more

Honestly this was a great experience from start to finish hassle free. The process was very simple and smooth

One of the easiest car buying experiences I have ever had from selecting to finance and delivery of vehicle. The associate that delivered the car was friendly and professional and patient. 5 stars. read more