Excellent service, very friendly and knowledgeable. I would use them again. Very affordable.read more

This service was able to come out within a couple days even though they said they had a back up for…read moretwo weeks because my heat was not working. The service person who came was very professional and informative. It did cost about $90 just to get the system looked at which I was not expecting at the time. The total ended up being larger than I had expected, but I was willing to pay it because I needed my heat turned on immediately. I would suggest them if you need someone quickly, but it might cost you a little bit more.

Excellent service and good advice. Would use in the future. I appreciate this company.read more

Quick to respond and very helpful and informative; explains everything and prides himself on…read morequality parts and workmanship. Highly recommended and will be using for all future plumbing needs.

Glen came over after our boiler stopped working. We called him relatively late at night and he…read moreanswered the phone right away. He also came early the next morning and was super friendly and knowledgeable. He even called to let us know he was on his way. Something not everyone does and was great appreciated. We had just moved into the house and was our first time dealing with any heating issues. He even fixed issues that the seller of the house had missed doing and took care of those for us!

I would never use Wagner Plumbing again, and I strongly caution others to think twice before hiring…read morethem. My experience was extremely disappointing from start to finish. A master plumber and an assistant came to my home, and I was billed for both workers. I was also charged for approximately an hour and a half more labor than the time they actually spent working at my house. To access the plumbing, they cut a hole in my wall. While I understand that sometimes this is necessary, they left the wall unrepaired. Even worse, after reinstalling the plumbing fixtures, they failed to caulk around them, leaving fixtures loose that had been secure before they started the job. The final bill was extraordinarily expensive, yet I was not provided with an itemized invoice explaining exactly what I was paying for. When I called to request an itemized bill and questioned the charges, I was simply told that they do not issue refunds. There was no meaningful attempt to address my concerns or explain the billing. I then filed a complaint with the Better Business Bureau in hopes of resolving the matter professionally. According to my experience, Wagner Plumbing did not respond to the BBB complaint. As a customer, I expect honest billing, quality workmanship, transparency, and accountability. In my experience, Wagner Plumbing fell short in every one of those areas. I was left with a damaged wall, unfinished work, unanswered questions about my bill, and what I believe was an excessive charge for the services provided. Based on my experience, I cannot recommend Wagner Plumbing.

I found him to be too expensive. I was charged almost $3,000 to switch a gas water heater to an…read moreelectric water heater.

At first, I was impressed with their work, but after some consideration I decided that I may have…read morebeen taken advantage of. I had two toilets that were leaking at the flapper. We have two and a half bathrooms, so I decided to have all three flappers replaced in order to avoid future problems. Nick insisted on inspecting all three toilets before starting. Nick also stated that any repairs would not be guaranteed. That should have been a tip off. By the time he finished, two of the toilets were replaced and one was repaired. The bill was $3906 Instead of a couple of hundred dollars. Since I'm 90, I've gotten a bit slow but at least I don't fall for the internet scams.

We had no hot water for the past week. I called Crystal and mentioned the issue. Three other…read morecompanies wanted us to replace the entire system which was a huge price tag. I was told that because my system was outdated, repairs would be difficult or impossible. Crystal right out said that's not true and the electrical panel could be replaced, connected me with an electrician and resolved my issue. Her husband Levin came to check the system. Everything is now working perfectly. I highly recommend this company. They're wee upfront and honest.

Kevin did a great job! He was very nice and very nice and professional. They provided quick…read moreservice. He was very informative about some issues with my old unit, and I felt like he cared about the people he serves. His wife was helpful on the phone too.

Over the past 6 months, I have called them 3 times now. The first was for a messy sewage backup on…read moreLabor Day weekend, the other times were for a toilet that wouldn't flush. In all three cases they showed up on time an the jobs were completed in what I would consider to be a timely manner. Not too much keeping this from a 5 star review other than the prices being on the high side for the toilet repairs. In the past two trips, I spent over $600. I could have a brand new toilet in place for that amount. The tech who came on the last trip did give some good advice to prevent the problem from re-occurring. I would certainly consider them again, but hope I won't need their services for awhile.

Please think twice before using Roto rooter. I had a clogged toilet they came out told me I had a…read moremassive root problem and job would cost 10,000.00. Never even gave me a quote. They are commission based and push for all kinds of unnecessary work. Through a friend I received Paul Anderson drain cleaning number. Paul Anderson stayed on the phone with me all weekend and came out today fixed the problem for 500.00. I spoke with a manager at Roto rooter yesterday and sweared by his employees work. Well after they ripped me off a 1,000 did not fix the problem I had Paul Anderson fix the problem for 500.00 and there is no whole in my pipe. Think twice before calling them please.

Contacted them online for an estimate appointment and when I didn't hear anything I called and left…read morea message and still nothing. I wanted a tankless water heater installed and I saw on google that they do that. Wish they could tell me if they don't want the job so I wouldn't waste time waiting.

Price was right and included a new water heater; great service by Steve and his team and now have a…read morebrand new oil heater.

I needed to have the bathroom drainage piping redone in my 1920s house.... it was all original…read more Rocky and team did a quality and efficient job. They showed on time, were very clear on what exactly would be done and cleaned up so you wouldn't know they were here. I've never been so excited to see new plumbing.. I'm extremely happy with the job and would recommend to everyone!

Highly recommend! Honest, reliable, very fair pricing and workmanship is first rate. Google reviews…read morewere spot on. I had some serious issues with other big companies, but thank God for this small family owned company. Do not hesitate to call Rocky at Main Street Plumbing if you are looking for the real deal who actually takes pride in his craft and stands by his work.