Scam. They wanted me to get dental work that I didn't even need. I got a second opinion somewhere…read moreelse and they told me I didn't need the work Madison family dental tried to have me get. Do not come here. Unless you wanna pay $$ for dental work you don't need.

This office is just great! The staff is thorough and very helpful AND they answer every question…read more The dentist is wonderful.

This is a high quality, top notch, well-run dentistry…read more I'm very critical of dental offices which claim to offer top-notch service, but ai find it difficult to be critical to Fair Oaks Quality Dental, as I've never had a poor experience here. Christine works her best to ensure all patients feel heard and provides exceptional customer service. She provides a great example all dental offices should follow regarding customer service. Dr. Afshari is an exceptional dentist, she truly cares about her patients and ensures the work her establishment performs is done perfectly everytime. She is more careful than most dentists I've seen. She is an extremely kind person as well. I'm so glad to have found this dental office. They are reasonably priced and tries their best to assist patients in their time of need.

I have been coming here for years and have always had a good experience. Recently had the best…read morecleaning ever by a very attune dental hygienist. I didn't have to signal her even once that I needed the suction, she was on it! Dr. Nahid Afshari is knowledgeable, gentle and kind. Five stars

Thank you Dr. Manny for doing my implant! I was a little nervous but honestly felt nothing after…read morethe numbing and felt very reassured throughout the whole process. The assistant and staff were super personable and I'm happy I chose this office :)

They were very good until both dentists retired and others left. Lots of new people, they cancel…read moreall the time, and it's become too frustrating to deal with anymore.

All of my dental care for the past 20+ years has been at Dewey Dental. I've always been happy with…read morethe care I receive there. Recently an old bridge (46 years old) required replacement. I had dreaded this happening all those years. I was amazed with the wonderful result and how easy they made the entire process. This is the first time since childhood that I haven't been ashamed of my teeth. I'm so grateful to them. The entire office staff is friendly, professional and caring. I wholeheartedly recommend them for dental care.

I have been coming here for almost 20 years. Dr Tom and his staff are the greatest. I have a lot of…read moreanxiety about dental work because of the loud drill sounds/shots for numbing but Dr Tom always makes it easy and I realize quickly that my anxiety is not justified because I have never had a bad dental visit here!

I've been going to this office for so long now, and they're always the best! Very sweet staff,…read moreamazing doctors, and they always treat my teeth well!

Updating with an added star…read more After my original review, the crown Dr. Winger placed came off. I went back in and he recemented it at no charge, which was the right call since it was his work. I appreciate that. I want other patients to know how that visit went, because the response above leaves it out. Before he treated my tooth, Dr. Winger said we needed to address the elephant in the room. He told me I'd made harsh comments about employees and that some of them were uncomfortable working with me because they were afraid of ending up in a review. I pointed out on the spot that my original review named two employees positively and only raised concerns about one -- it wasn't a broad complaint about the staff, and that distinction wasn't acknowledged. This conversation happened chairside, while I was sitting there needing care, with no warning. In my opinion, that's a conversation you have after treatment, not before. I would gladly have paid full price for the recement to skip it. In the moment, it felt like the conversation was the price of care. He also said, in substance, that his employees need to feel safe in the office. What he described was staff worried something they said might end up in a review. In my opinion that isn't feeling unsafe -- it's not wanting to be reviewed. If staff conduct themselves professionally, there's nothing to fear from a review. To be fair: Tammy did later send a written apology by email, and the payment plan was ultimately honored after she escalated it. I want to acknowledge that. But across multiple visits, the tone of that written apology has not matched how I've been spoken to in person, and that pattern is what was never addressed -- not in the email, not in the meeting, not in the response above. Dr. Winger asked that I bring concerns to him first rather than post publicly. Between my original review and this visit, there was no call, no email, no attempt to reach out. The first time it came up was chairside, before he treated me. Public reviews exist so other patients can decide for themselves. Dr. Winger's clinical work is genuinely good and I've said that from the start. My concerns are about the front office, and about a response that vouches for character without addressing conduct.

As I am reading through these other reviews, it makes me wonder if there isn't some type of bad…read morereview sabotage going on. I have heard that happens so hopefully my honest review can help others fairly evaluate this business. Since my last review in 2022, I have gotten 4 implants at Pebble Beach Dental. All the work to achieve this was completed by Dr. Erickson. I am a private pay customer, and I have appreciated the payment option provided by Pebble Beach Dental. I just returned home from my bi-annual cleaning, and my oral health is good and stable. I have had bridges removed as the anchor teeth failed and after a time of healing two implants on either side of mouth have been placed. The ability to eat and chew without pain has vastly improved my quality of life. I am really surprised by the negative statement made about the office manager, Stephanie. We have met and spoken both casually and around business over the last 4 years and never have I experienced anything remotely as is being said in these reviews. She is neither petty, dismissive or unprofessional to me nor have I seen her be that with other patients. One would think that if that were her behavior, I would have experienced it as well in this length of time. Something I believe strongly is that no one can make me feel anything. Depending on my perspective and my own state of mind is how I will receive and reaction to any given situation. Please do not these negative reviews prevent you from seeking care at this business as it is at the top of the scale in terms of ability, character, and quality.

While I appreciate the clinical care provided by the dental staff, my experience with the office…read moremanager Stephanie, has been very disappointing. After reading other reviews, I realize I am not alone in these concerns. When I raised questions regarding my treatment and scheduling, I felt that my concerns were dismissed rather than addressed. The office manager's communication felt very mean and unprofessional; rather than listening to the patient's perspective, she seemed more focused on defending the practice and the lack of time for appointments. I was provided with inconsistent information, which left me feeling frustrated and misled. Instead of working toward a collaborative solution, I felt pressured and unheard. Patients deserve to be treated with respect, honesty, and empathy. I truly hope the office takes this feedback seriously and prioritizes improving its patient communication and customer service.

Both Drs. Zech and Masuoka are excellent dentists, explaining options, keeping up with new…read moretechnology and answering all of my questions. They and their staff are friendly and helpful. They take Delta Dental and bill fairly. I live about a 45-minute drive away but their care is worth it.

I've been going to Masuoka my entire life, and I'm 37. He is and always has been fantastic, and…read moreMarleen is wonderful as well. But perhaps best, all of the staff on site are just as great/if not better. I've moved away from fair oaks, and still make trips every 6-months for a cleaning.

I have never had such a pleasant experience as I did with this dental practice. All staff I…read moreinteracted with were kind, gentle, knowledgeable and professional. I needed to have a crown removed and then replaced. Very minimal discomfort but what really surprised me is that the whole process was completed in house and within two and a half hours as opposed to the ten day to two week process with previous dentists. No worrying about a temp crown falling out before the permanent crown became available. Everything completed in one visit. Definitely a five star review if not ten

Dr Hersh is caring, careful, and very deliberate in every thing she does. She listens to my…read moreconcerns and addresses each one in a way no one ever explained to me. The office staff calls a few days before and the morning of the appointment to confirm. The level of care is exactly what I want and there's no pressure to do more than I want. They give the highest level of care I've ever received from a dentist. Thank you.

Very friendly here at this dentist office. The staff is very kind. I had dropped a paper that a…read morerandom stranger found and brought back into the office. One of the staff ended up emailing me the copy of the paper work. Which saved me a trip coming back. I haven't had any procedure here just yet but I have gotten x rays and the Dr did end up doing a full exam. I'm getting a cleaning today and I'm excited starting the holidays with a clean set of teeth.

I chipped one of my front teeth this Friday afternoon. I panicked because it is a holiday weekend…read more(Labor Day) and I wanted it fixed right away. I called Madison Modern dentistry and they got me in for a Saturday morning appointment! They were running a new patient special so my exam and x-rays were only $59. The office itself is brand new with many modern technologies. Mari at the front desk checked me in - she was so patient, kind, and professional! Wenyue did my scan, x-rays and set the doctor up in the room. She is very knowledgeable, efficient, and personable. My dentist was doctor Shruti Kanda. She took her time in explaining my treatment plan to me. She did an excellent job matching the new filling to my other teeth. She gave me education for my post care in consideration of the work that was just done and the condition of my other teeth. It was a great experience considering it was an emergency for me. I will establish them as my new dentist office!

I think I get more excited than the kids do! As a parent its so refreshing to walk into a office…read morethats calm for the whole family and they take the individual time and make you feel welcome and your child matters. This part that brings so much compassion and wanting to return is they dont push for unnecessary Treatment in which many offices do. The consultation experience is top notch. You get their full attention with no rushed conversation.They will give suggestions and that even if that means wait a couple years. They are more interested in a positive experience emotionally, financially and well being of the child process they will endure. YOU ALL ARE AMAZING.

Im 31 and finally got braces! I'm so glad I came here. Lauren assisted me through the process and…read moreshe was so friendly and so kind to me. The orthodontist was very kind and helpful as well. I could tell he actually cares about getting your teeth fixed properly rather than taking your money and doing a quick fix. Can't recommend this place enough!