They got me right in and made sure I was aware of everything throughout my visit…read more They didn't even charge me to look at one of my tires that was acting up.

Scheduled an 8am appointment for tires on their website. Selected tires that were "in stock". Show…read moreup a little before 8 say I'm here for my 8am appointment. Was told you have a request for an appointment not a confirmed appointment, even though I received a text confirming my appointment. Whatever, they say they can get to it. They check if tires are in stock. They aren't. Wtaf. Will not use this business, nor recommend it to anyone. Go anywhere else. This place is ridiculous.

Outstanding service and speed! Really appreciate Paul helping me out with my flat tire. They got it…read morechanged within 45ish minutes from the time I got to Discount and got my second tire ordered for delivery later that same day! Honestly best customer service I have received!

Extremely professional. Very quick. Patch was done on my lunch break at no cost since I purchased…read moremy tires from them 2 years ago. Would highly recommend this business and particularly this location.

Used to be a great shop, but quality has plummeted over the past year. They never call you back…read morewith updates. You get stuck in a loop of "hopefully today" promises that always turn into tomorrow. They even called me to pick up my car once, but when I showed up 3 hours later, there was something else broken and couldn't give it to me. To make matters worse, they have left grease all over the steering wheel and driver seat after simple oil change. After years of loyalty, I'm done. Save yourself the headache and go somewhere else.

Took my car for an oil change and tire rotation When…read morerotating my tires, they put a different size tire from a completely different car onto mine Didn't even tighten the lug nuts. When I told them what they did, response was "oops sorry" will never take my car back. Have not even gotten a response back from them

Without a doubt the most courteous and professional service! I called about a tire leak, they…read moresqueezed me in first thing in the morning. Everything was handled so efficiently, and everyone there was so nice! I will return when it's time for new tires & I'll be recommending this Company to friends.

I have a single axle concession trailer, and one of our tires blew out, and of course we did not…read morehave a spare! I tried to call all of the well known tire places, and they were all closed and probably a good 30 minutes away. I found a tow company with a flat bed that could load us, and they suggested we go to Taylor Tire, which we did not even know was just 0.5 miles away!!! We abandoned our trailer in their parking lot with a note to call us in the morning and that we needed a new tire. I saw that they opened early, so I planned to arrive in the morning when they opened to see if they could even help us. When i arrived, the owner was putting the trailer back in the parking spot, he had completed the work himself before they even opened!! We ended up buying two new tires and having the current good tire put onto a new wheel for a spare. They have earned a lifelong customer!

I wanted them to confirm that my problem with my vehicle was the actual part, not just the hoses…read moreattached. Instead they did a full inspection of the vehicle and charged me over $150! They didn't tell me up front what the price would be...I thought it would be free or nominal like other shops in the area.

I'm posting this on behalf of someone close to me, Travis, who had a very frustrating experience…read morewith Snappy's Automotive in Delaware, OH. Travis took his 2005 Chevy Silverado to Snappy's on September 3rd, 2025 for a front-end alignment. Before bringing it in, he had already replaced both control arms, inner and outer tie rods, lower ball joints, the pitman arm, idler arm, and the gear box himself. He had also just installed two brand‑new tires -- nearly $800 worth -- right before the alignment. The truck only had a slight pull to the left, and he wanted a professional alignment to finish the job. Snappy's inspected the truck, agreed it was fine to align, and documented that everything was within spec afterward. If the truck truly had the severe issues they later claimed, they should never have performed the alignment in the first place -- but they did, took his money, and said everything looked good. Around Thanksgiving, Travis called Snappy's to report that the pull was still there and that the brand‑new tires were already wearing unevenly. They told him to come in on a day he wasn't available. January was the first chance he had to stop in. When he went in in person in January, the GM told him he'd talk to the owners about the situation and get back to him. He never heard anything after that. During that January visit, Snappy's also gave him a completely different story from what they told him in September. Suddenly they claimed the lift kit was unstable, bolts were falling out, the front axle was "almost falling out of the differential," and that the pitman arm, idler arm, and tie rods were worn -- even tho ugh all of those parts were brand new when they aligned it the first time. Their new explanation completely contradicted their original report. Then they tried to sell him over $2,300 in repairs, including replacing the exact same parts he had already replaced before the first alignment -- the same parts they said were fine when they took his money in September. Meanwhile, the two tires he had just bought -- again, almost $800 -- were now nearly bald on the inside edges because the alignment was never corrected under warranty. Snappy's gave him two completely different diagnoses months apart, refused to honor their warranty, didn't follow through on what the GM promised, and tried to upsell him on repairs he didn't need. He paid for an alignment that didn't fix the issue, ended up with ruined tires, and got no accountability from the shop. Based on everything he went through, I wouldn't recommend Snappy's to anyone.

Fair pricing buy when i took my car in for a simple front brake job. I had a quarter tank of gas…read moreand for some reason they took it for a 45 minute test drive down 42 and left me almost empty. Would assume if one gets brake work done, they'd test it in town with stop and go traffic not a wide open highway.

I have never been more happy with an auto service! Tim and everyone who works there is so welcoming…read moreand friendly. I don't know a lot about cars, and was really nervous about being jerked around, but they were great! I went to Monro Muffler first for a quote to fix my muffler, and they said it would be $900.00, Queens automotive did it in 30 Minutes for $100.00. I can not believe the difference in customer service. If you have any automotive problems, definitely come here!!

If I could put 0 stars I would. This company can be summed up by 3 words, inefficient, overpriced…read moreand inexperienced. I didn't even make it to the point of having them put new tires on my BMW. I ordered some tires from tire rack, and it chose precision as my shop. Per tracking info my tires were to arrive on a Wednesday. To get ahead of the curve of a busy schedule, I called to schedule an appointment for that day. They told me they wanted to wait until the tires arrived to schedule. Lo and behold, they showed just as tracking info stated, and could not get me in until the day after or Friday. They called me to schedule the appointment when the tires arrived and quoted 3 or more hours to mount and balance tires because they are "low profile tires". Upon telling them I would just pick up my tires and take it to another shop, they said "well they are your tires" and hung up on me. They are not customer friendly, and try to overcharge to make a quick buck. If you need a good tire shop located in Delaware, go to RNR tire on Sandusky st. They are fair priced, an absolute pleasure to work with and only seem to hire good knowledgeable technicians. RNR has my business for life, stay AWAY from Precision Alignment.

Just took my car in for an all around brake job. Car was done the next day and everything is…read moreworking great! They were transparent about all the work that needed done and are always happy to answer any questions I may have.