A mechanic invited me up a few days ago and gave me a free oil change and warn me about my breaks…read more He told me he has a relative who is autistic but unlike me his relative in low functioning and can't drive. While I wait he gave me a Taco Bell combo. He told me some sales people is under pressure to make sales. I do have slow motor skills and a speech impediment and I wish if people who has these are not high pressure into a choice. If Matt Steinbrink and Todd Johnson just say sorry and agree to be less high pressure to people who have speech impediment and slow motor skills in the future. I would remove any and all negative reviews. Unfortunately I tried to get refinance but the online paperwork is to confusing to me.

Wow. I needed my car's battery replaced and called to see if they could do it. They didn't have…read morethe one I needed for my Kia, but suggested I buy it elsewhere and they would install it. They were friendly, efficient, and professional, and the charge was reasonable. They even washed my car! I would definitely come back here for any other auto needs.

I do not take negative ratings lightly but I'm dismayed at this Jiffy Lube's handling of my…read moresister's car. What should have been routine brake pad changing ended up with my sister losing function of her brakes completely the next day from a caliper coming off and therefor the brake fluid bleeding. She was towed by a nice person back to the store and the tow driver asked for JL to pay for the tow as it was apparent it was their fault. They complied. The mechanic showed my sister her caliper and instead of taking any responsibility, stated it "unalived itself". They proceeded with repairs, didn't charge labor but did charge for parts. Upon settling the bill, they put the towing fee back to her! It's such an icky thing, to take advantage of someone in that way. You think this is where the story ends but alas! The brake light came on on the way home. Took it BACK in, they checked, topped off with fluid, and sent her on her way. Their demeanor was apologetic but not enough to REFUND this botched work. Brake light comes BACK on. At this point my sweet sister goes to a trusted mechanic who discovers her brake lines have air in them. I could share more but mostly I want it to be known that the treatment of my sister was unprofessional and disappointing and the mechanic doesn't seem to be very learned in the trade of mechanics. I'm so grateful losing her brakes didn't result in injury or loss of life, but the severity could have been huge.

I came to Jiffy Lube on a whim when my regular shop couldn't get me in before a long drive. I got a…read morestandard oil change, which is typically pricy due to mileage on my car. The price here was similar to my usual spot, but Jiffy Lube also seems to always have coupons on their website for $10-15 off! The staff were respectful and quick. They did offer me "upgrades" to my oil change, but did not present it in a way that I felt obligated to say yes. It was quick and easy. I will definitely be coming again.

The promise of driving away in a nicer, newer car continues to be given only to a select few. I am…read morea REPEAT customer with REPEAT bad experiences. (yes, shame on me for returning.) I finally went in under the guise of getting all this help, new programs to help me get into a better payment, etc. I hate having my time wasted and wasting other people's time. I told them from the start there was no point in coming in but they push and push and push and promise that they have all these incentives one could qualify for in order to get top dollar for my trade (on top of being a GM Legacy potential deal as my dad worked for GM). I bought this car through a customer service repair associate (after a previous terrible experience). Previously, I was able to use my warranties as down payments. Now, Stoops has a new owner and because it isn't the "old Stoops" I could only get cash back after my trade in. I couldn't use that same cash back toward a down payment meaning my payment would still be sky high. This is ridiculous and I am highly upset. I was told my credit was fine and I could be approved but there was nothing they could do about keeping me at a better (or even the same) payment. I also had an email about $7/down. Also false advertising that they like to hit you with in order to get you inside and waste your time.

I have no words for the incredible service I received from Pat Bowen. He made the process so easy,…read moresmooth, and with the kindest soul!!!! I recommend stoops and Pat too anyone!!! He even drove me my car to Georgia!!! My heart has been forever touched from his kindness!!! Go to stoops!!! Also former BSU STUDENT!

They are amazing!!!! My heat shield was falling off and they fixed it for free. Never been before…read morebut I will use they going forward.

My daughter was charged over $500 to fix a problem, but they couldn't figure out what was wrong.So…read moreit didn't get fixed.Seems like that's a lot of money for not fixing the car. Yes they had to pay for that trip to puerto rico somehow

I went here today to get my battery tested. The technician said my battery was good by my starter…read morewas going bad and my alternator needed replaced. I took it to the honda dealer and they gave me my diagnostic print out that said the exact opposite. I would not go back here for a battery check.

This Advance Auto Parts location has the expected parts and supplies found at most name-brand auto…read moreparts chains but this location is staffed by a team of pros that know that providing every customer with an exceptional level of friendly, prompt, expert advice/help and service is what creates a 'customer for life'. They've made me one!

Everything went very well I got my car back the same day ! Very satisfied with the work and the…read morepeople are very nice and helpful and they answer all your questions

Edgewood Service has serviced my car for 12 years or more. Always good work, honest in estimates,…read morefast service. Mary is great!

Customer service/tire guy is INCREDIBLE! But from the latest…read moreexperience I had, I was sold two bad used tires. They both looked PERFECT. But the next day i spent $900 on a brand new set of tires at our local major retailer here. If you don't have the money and you absolutely have to buy used, I guess it's whatever. But if you have a 2018 or 2025 vehicle and debate on just trying to save money! Please don't. The tires I bought from this place had a broken belt as well as a weird air bubble inside of the tire it seems! I just threw them in the trash. $130 for two used tires just means it was a $130 lesson learned! Don't buy used tires unless you need them and can't afford new! I don't believe they were balanced properly either

This place was amazing! The fellas were super friendly and changed my tire in 10 minutes! They…read morefound the tire I needed in seconds and it was very inexpensive ! Awesome work guys!

Great service, friendly staff and timely updates on the progress of my repair. I'm extremely…read moreimpressed with the lack of "body shop" smell and dust in my vehicle when I picked it up. It was surprisingly cleaner than when I dropped it off. They did a great job.

I spent my career in the car business from salesman to dealer so I know the business. And I further…read moreknow that I would be surprised to find out there is a better body shop, in ALL respects, anywhere than Riley & Sons of Anderson. First class integrity, experienced, skilled and exacting technicians and anything less than perfect doesn't leave their facility. The office staff gives regular updates on the state of completion and I've never had a disappointment at Riley in the 20 years I've used them! Don't get hung up on saving a buck or two with anyone else. Riley & Sons is the best of the best!