I can't thank you enough for helping us when we really needed it! We were bringing our daughter…read morefrom Wisconsin to the Grand Canyon to work for the summer in her car when something was going wrong with what I thought the brakes. They knew it was an emergency, but they took care of us as if we were a long time customer. Fair price, and quick turnaround!

Thank you to Soto Brothers. My husband was traveling from California to Texas towing our jet ski…read more We had our trailer tires replaced the morning before he left CA. While traveling in Arizona at 8pm, he noticed grease leaking from one of the trailer tires. My husband called and they were able to help troubleshoot over the phone to check a few things and make sure it was safe for him to travel to their location in the morning. When they opened, they were able to look at the issue, provide us with the help we needed and got my husband home safely this morning. I can't thank you enough for the care and time that you provided while in the middle of nowhere and far away from home. Your kindness will be remembered.

Literally couldn't be any better! My friend and I own a hybrid shop in California but were passing…read morethru and needed TPMS sensors programmed. We found Southern Tire and they had a pretty good rating so we dropped in and met Nate and his guys. The location was clean and they were very friendly toward us. We hardly had to wait at all and he was out of his seat and over to our car checking it out. He had the car sorted out in just a few minutes and everything was registering accurately. Their pricing can't be beat, it's just impossible. We were glad to meet he and his crew and would highly recommend them to anyone stopping thru.

Nate and team quickly helped me with my RV tire issues. Got me back on the road in less than 30…read moreminutes! That included a well explained primer in RV tire speak. You can't go wrong with Nate and his team. Thank you Southern Tire Mart and Nate!

My truck broke down in the middle of a road trip and had to be towed to NADR. Andrew (a co-owner)…read morelet me borrow his personal truck to go get lunch. Very nice. They tried to do what they could to get me back on the road, but the engine problems were too serious to fix quickly. My overall impression is that the owners are a couple of good guys who are probably good mechanics, but they aren't very good at communication. It was VERY hard to get a call back when I wanted to find out how my truck was doing, or even just how much I owed them. I also found out that their website doesn't even correctly say what days they are open (NADR is NOT open on Sunday, despite what http://www.northernarizonadiesel.net says). At the end of it all, they didn't overcharge me, so I think the problems were more due to being slammed with too much business than anything. Of course, all you care about is your own vehicle, so if they aren't able to get to it you're not going to be happy.

TERRIBLE and dishonest !!! Would not recommend. They charged me for work they didn't do and then…read morethe truck was still not repaired and I had to take it to another shop and they said they didn't do any work.

Have to say I'm a little disappointed. I had a 1 pm appointment, checked in for 4 new tires. I…read moresat down and waited patiently several people had come in after me and got oil changes scanners checked. After being there about 1 hour and 15 minutes my wife called and said she was ready and how long it was going to take. All the desk people were busy so I walked outside to see how far my car was so I could let my wife know. To my surprise it was parked same spot I had parked when I had got there. So I asked for my keys and left. No apology or anything. I hope they get it figured out. Update: They called back and apologized and I should of communicated more as well but they got my car right in and are doing the tires as we speak. I just wanted to say thank you for the professionalism. When you open a new company there are growing pains. I apologize for my part of not communicating and they took responsibility for there part. I will definitely be back

It's not often I'm impressed enough to leave a review, but Isabel at Big Brand Tires made that…read moredecision easy. I'm a warranty administrator supporting 15 dealerships across the Phoenix area, so I interact with repair shops daily. Unfortunately, I've come to expect average--or even poor--customer service in this industry. Isabel completely changed that expectation. From the first interaction, she was friendly, upbeat, and highly professional. More importantly, she knows her stuff. She provided a detailed, well-structured estimate that clearly outlined the complaint, cause, and correction--something I rarely see done this thoroughly. It wasn't just a generic recommendation; it was thoughtful, transparent, and easy to understand. Big Brand Tires truly has a standout employee in Isabel. I hope they recognize the value she brings. Highly recommend.

Jim came by , I think I was his last stop. He shower up with a bag of tools and a flashlight. I…read morewould say he worked on my boat for about 45 min and got it started right up. Took it for a spin to make sure it was running solid then had me start and stop a few times. Literally saved our little family vacay. He did a great job. Nice guy has a passion for helping people. 1,000% recommend!!!

Jim failed to make the requested repairs on my boat. Had my boat for over TEN MONTHS. Kept…read morepromising he'd take care of doing the repairs. He failed to return phone calls or text messages. STAY AWAY. NOT TRUTHFUL OR HONEST

Rez Auto is great! Today Benjamin Thomas Craig came to tow…read moreour van from a place neither AAA nor Mercedes Road Assistance could not. That's already cool. But much more: he fixed the problem on the spot. This kept us mobile and allowed us to continue our trip instead of being towed for 43 hours and spending 3 days (or more) in a motel. (Today is Friday and it would be lucky if our van would be fixed Monday)

I requested oil change options in the Show Low, AZ area. Yelp sent my request to a mobile service…read morevendor located in the Valley. They quoted me $500 due to the mileage. Walmart in Show Low took care of me for $50. Yelp appears to be way in over their heads when it comes to geographical referrals.

Rich is great! he's always very friendly and courteous and helps me without an appointment most…read moretimes. He's very reliable and reasonable, and he stands behind his work 100%. He has been my mechanic for three years and I would recommend him highly.

I needed them to replace my radiator in my 2000 Honda Accord and everything went well and easy…read more That's always positive when things go easy and smooth. The price was reasonable and the service took the amount of time expected. I'll be back for more service work on my other old car.