We (my family of 4 on a road trip) broke down on the 89 about 40 miles out of Flagstaff on a Saturday evening. Our insurance companies roadside called economy towing. The driver from Economy called me back quickly, made sure we have a ride for everyone ( got a taxi to come out too) and verified m location. The driver arrived within an hour, made sure that the problems wasn't something that could be fixed roadside, and hooked up the van quickly. The driver stated that he would not leave until the taxi arrived - which arrived within 10 minutes. My idea was to have the van towed to the hotel and figure out what to do in the morning. The driver told me there was a place in Flagstaff that was opened on Sunday. He offered to drop me at the hotel, let us get our things out of the van, and then he would drop it off for us. This went "above and beyond". read more

Quote a price upfront. Does not tell you that they charge 5.1% credit card fee. But your only option is to pay by credit card or cash. They accept nothing else. Would not use aga read more

Absolute scam, they patrol my apartment complex parking lot. I had a guest visiting for about 30 minutes that forgot to grab a parking pass, and they got booted. I've seen plenty of other cars parked here without passes or parked on the red curb without any punishment. It's $180 for boot removal, no warning or anything. They're also extremely rude on the phone. When my guest explained that it might take them a couple of days to come up with the money, they immediately started talking down to them and were extremely short tempered. They absolutely do not deserve to be in flagstaff, a disgusting company. read more

We had a crappy experience with AAA. We were traveling outside of CA when my boyfriend's truck started to have problems. AAA said they were sending a flatbed tow truck but then sent a text saying we didn't have premier coverage. We have premier coverage for towing, to which they sent a truck out ASAP and with our luck we had Nikki as our tow truck driver. This chick is little but mighty. My boyfriend and I were really impressed with her. She was very accommodating given the fact that apparently we had been broken down on an Indian reservation in Gray Mountain, AZ. Not the place anyone would want to be, honestly. Doesn't seem like a pleasant place at all. She drove us 175 miles to drop off the truck. We can't say enough nice things about Nikki, she made a pretty bad situation so much better with her positive attitude, consideration, and her overall skill. If I lived in AZ, I'd definitely use this company again. read more

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Went through insurance. We were stranded on the side of the road, and Trevor came to the rescue. He kindly drove us an hour away to the tire shop, recommended an amazing burger shop and handled everything like a pro Molly was kind throughout my constant calls. Highly recommend. read more

Recommended by insurance. They took a little longer than I would've liked, as I was in the rain, hours from home, but when Jeff arrived, my luck turned for the better. Great guy, professional, kind and just cool. Don't know how this all shakes out with insurance, but price was reasonable, especially considering I was having a bad day. My knight in shining armor!! I hope to never see you guys again, if you know what I mean, but glad we met. read more

We called them directly after finding out the hard way that we only have the budget AAA membership that doesn't cover towing over 5 miles and told us it would probably be $800-1000 out of pocket for us to use their recommended tow truck - and we were stranded 54 miles out of town and seven hours from home. Economy dispatcher quoted us a cost of less than half that and actual cost was slightly less even at the end of the trip. Kurt was our driver and was prompt and friendly and did a great job, and the fact that he was already nearby was total luck but boy were we glad to only wait 15 minutes instead of 90! Four days later called again when the car hauler I had arranged to pick it up in Flagstaff canceled on me and they were really responsive and able to move the vehicle to Phoenix same day. read more

My State Farm Roadside Service called Economy Towing when my daughter locked her keys in her car at work. Kurt arrived half an hour earlier than expected, was understanding when she was unable to leave work to meet him, unlocked her car and left her the keys on her seat. It was so thoughtful of him to not ask me to drive across town to meet him and just unlocked her car. A very grateful mom here! read more

We called AAA for towing & they sent the Economy Towing Company to tow our 1948 Ford home, the young man that helped us was excellent. He was so careful & just did an outstanding job. We would highly recommend this company. (I wish I could remember his name) read more

SCAMMERS!!! They wait in a parking lot for you to get out of your car to put a boot on it Instead of having the decency to let you know what business the UNMARKED sign is designed for. Just got out of the car to ask the hotel if they own the private parking lot and came out to find a boot. When I called the company the MANAGER claimed the sign states the business, It does NOT! The manager will also NOT take my call. read more

Economy Towing - Sign that does not state the business that owns the parking. - Roadside Assistance Near Me - Flagstaff, Arizona

A bad busness company. I had parked in a parking lot at a Bank of America ATM area that had a few no parking signs. I had parked where no signs were posted. I spent a few hours in down town flagsaff to do some shopping. I went back to my car and there was a tire boot lock on it. I called the phone number on the piece of paper atatched on my window, 928-774-8878 . A guy and a girl showed up she had a face mask on. They were driving a white nissan pick up truck. The lady with the face covering said she would not unlock my vehicle untill i pay them $ 180.00. I was from out town and had no other means of transportation. There were other cars in the same parking lot with no locks on them. I took pictures and will disput the charges. They seem to be a crooked company looking to make scamming money!! Beware!! Ron A Arizona 2/23/24 read more

This is no question the worst interaction I have ever had with a towing company. Pretty much the same as everyone, my daughter parked at the Montevista to get a haircut next door and got booted. The people from Economy Towing couldn't have been more rude and charged me $180 dollars to get the boot off my daughter's car. Sam, the girl that showed up with the mask kept interrupting and was completely condescending. I've been in town a long time and this is why I don't frequent downtown any longer. Please don't use this towing company as they don't deserve to be in Flagstaff read more

This morning Chevrolet roadside assistance contacted this company to tow my vehicle to the Chevy service shop. My driver was so professional, friendly and on time with the estimated arrival. I didn't catch his name but he seemed younger. He took great care of my truck, and transported me to the service shop also. I really appreciate your help today! I would definitely recommend this company or use them again in the future if needed! read more

Economy Towing - Excellent job towing my truck. - Roadside Assistance Near Me - Flagstaff, Arizona

I needed my car unlocked at work and I didn't have extra time or $ to deal with the consequences. Thank goodness a friend recommended Economy Towing & that Robert was available. He showed up IMMEDIATELY! He didn't charge me the whole amount and he was gone in 5 min! Most importantly, he saved me from my horrible work day continuing. read more

We were trapped in the middle of nowhere with a popped tire and needed to get to a tire shop, and they were able to get us and our car back to civilization. Kurt was great. Very kind, personable, and even called us and doubled back over 20 minutes when he realized we forgot a bag in the truck. Price for the tow seemed to be industry standard, which is hard to complain about. I hope we don't need a rescue again, but I knew who to call just in case we do. read more

Literally the rudest person ever.hailey. I parked for two seconds to run upstairs to get something and I came down and my car was booted. She looked me dead in the eye walking down the stairs with my keys in my hand and closed the boot. She is the worst ever. Extremely rude and told my boyfriend " I was a very classy girl" very sarcastic. She then demanded me to pay on the spot and if not she will tow me. She is legit the rudest person ever. Her name was hailey. Also wearing extremely short booty shorts with her butt out and extremely unprofessional. read more

After having mechanical problems in Williams AZ, AAA of Arizona guided us to this company. We needed to return to our place in Apache Junction with our Airstream trailer and Pickup. Having the AAA RV Premium coverage it made it very worth while to do so. The driver that was assigned the task was Alonzo. As soon as he arrived you could tell this guy knew what he was doing. Very professional, knowledgeable, courteous and thoughtful. He knew the exact procedures to follow and was very considerate of our well being during the entire trip. I highly recommend AAA, Economy Towing and their Alonzo. read more

Extorts 18 year olds!!!!! This company is a pathetic excuse for a company. DO NOT USE!!!!! My 18 year old daughter rents an apartment is Flagstaff. She forgot her lunch when she left for work. Her apt is in the front of the building her spot in the far rear. Let me start by saying this was a Sunday so the office for the complex is closed. she pulled up to the future resident parking turned her hazards on ran upstairs and back down within 3 minutes. She got down to a boot and an employee of the tow company parked behind her. She was forced to pay $180. When I Called the tow company to complain I was told my daughter should park in her own spot. Even though the apartments said it was totally fine she parked there to run upstairs when I called. There has also been prior complaints by tenants with this company just waiting to boot these kids. What a sad company just making a living off these college kids!!! TIP FOR THE COMPANY -- Maybe if you ran your business the right way, you would make money off customers actually wanting to use you so you wouldn't have to extort people and have all of these terrible reviews :) read more

we were stuck on I-17 on a Saturday afternoon, and after calling three other towing services, Economy was the only tow truck available. Shaun the driver got there sooner than we expected, was polite, professional, and friendly. very happy with the service. I don't know what tow rates normally are (lucky me) but the young lady quoted us the price when I called, and Shaun caught a mistake in the estimate on his phone, saving us money! We recommend Economy Towing Service. read more

Not all hero's wear capes! One of the most stressful and traumatic experiences of my life coming down from snow bowl last night. Went snowboarding for the day and got hit with a massive storm. Went from a beautiful sunny snow day to a snow storm nightmare. I have an economy vehicle that could not take on a snow storm. Coming down the mountain at 3miles an hour we began to slide due to our brakes freezing. Absolutely terrifying!! Our brakes were frozen and we had to pull over. Started calling tow companies, many of them too busy or not willing to go up the mountain. Called economy towing and they came to the rescue. The wait was almost 2 hours but they came up and saved the day. To the guy on the phone that I called numerous time because I was freaking out, thank you for keeping me calm and being nice every time I called. To our driver Kevin, wow, talk about being an expert in his field. Turns out he's been in the industry for 9 hrs. Driving like a boss in the snow & dropped us and our vehicle safely at our hotel. Not to mention check up on us the next day to make sure our brakes word and we were able to drive out of flagstaff. 5 stars!! Sorry no picture, as I was freaking out from almost FYI dying. read more

Took over two hours after they said they would arrive, Josh sounded like he just woke up and like he had no interest In helping us

Terrible quality business and humans they damaged my car and are trying to make me pay for it. WATCH OUT.

These are the rudest people, they always are dicks and try to take advantage of people and now they towed my friends car and can't tell us where it is for the last 3 weeks I'm from out of town and stuck in flagstaff, We think they stole it and I've story's about some people at this store stealing cars but I didn't believe it. Truly shitty people. I wouldn't trust them with anything let alone my car. Getting police involved against there crooks NEVER COME HERE read more

if I could give zero stars I would. This company is a leach. First time in Flagstaff after several hours of traveling and just trying to look for somewhere to eat. We parked in a parking lot that looked as though were no signs. When we came out our vehicle had been booted. We called and asked how much it would be several times and were told they didn't know. Once they showed up to take it off it was the maximum price on this sign that was BEHIND A TREE. Mind you, we had been at said restaurant for maybe 45 minutes. When we called back to ask why it was the max charge the lady simply said "I don't know. You didn't ask." As we were waiting we realized that there were several other cars in the lot dealing with the same issue. This leads me to believe this company is leaching off of tourists in the area and charging exuberant amounts because we have no other choice. Shame on you. read more

My car wouldn't start after repeated attempts, we called USAA, who sent Economy Towing. What first class service! I wish I could think of the gentleman's name who served us. He was the absolute BEST, going way beyond what was necessary to get us back on the road. In spite of working in the pouring rain, he kept an absolute positive attitude. I HIGHLY RECOMMEND this business. Thank you Economy Towing for a job well done. read more

Just terrible. Asked them to tow my car after stranded on the road and they showed up 40 minutes after the initially stated time. Driver was extremely rude. read more

So overall, really good experience. It was around 9 oclock. I had been digging for 6 hours with no luck. the off-road guy was willing to come and help out. We were both concerned about the possibility of him getting stuck but still made it happen. Friendly service, COST ME LESS THAN THE OTHER GUYS. read more

Economy Towing - Roadside Assistance Near Me - Flagstaff, Arizona

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Be careful where you park in Flagstaff. These guys "boot" your car, and force you to pay unless you want to be towed. A total rip off company! read more

Some lots that this company has contracts with ARE clearly signposted, others are really not. If you're truly trying to diminish illegal parking in Flag, make all of the lots clearly signposted, catch the folks who are purposefully parking in private lots and know the risk. It's a real dick move to make lots that aren't clearly signposted your major cash cow as a business. Lot in question that we were towed from had a tiny, dirty sign on one side of an unlit lot. We were patronizing one of the businesses in this strip of businesses, the sign didn't clearly indicate which businesses the lot was for. Surely with all of the money you're extorting from people, you can throw a few bucks at cleaning and producing a few more signs for your lots, and maybe use your words to really make clear who can and can't park in said lot, yeah? Dude on the phone was a real dick besides initially being polite to him, saying it wasn't his fault if we're idiots who can't read signs (and, to reiterate, we were patronizing one of the businesses this lot was literally connected to!). read more

Broke down on the way to Flagstaff for a camping trip. had to get towed through insurance. my tow truck driver (Shawn) got there within 45 from when he was dispatched and took really good care of me. Shawn was awesome and helped me find a shop so I can get back on the road. highly recommend economy towing especially if your driver is Shawn! read more

Two men came to get us pulled out of a ditch today. They were faster than the estimate through our insurance and managed to pull our truck out without any damage. I didn't get their names, but they were fantastic! read more

Very unhappy with how this business is run and the people who are working for it. I was visiting my girlfriend at her apartment complex. While i was there I proceeded to get a temporary parking permit and put it on my dash. I drive an f150 and the dash is somewhat hard to see through my dirty window but recognizable with anything more than a glance. After hanging out for some time i came out to the parking garage to see that my truck was booted. After calling the number attached to a notice a guy showed up in an unmarked truck and immediately started being very rude. Saying its still my fault and that because he cant see the pass that i am out of luck. Because i didnt want to deal with these guys or their terrible practices i paid the $195 to get the damn boot off. Upon removal i decided to inspect the wheel of my brand new truck to find it scratched. After telling the guy who took it off. He came over. Shined a flashlight on it and quickly walked away and said "theres no scratch, thats just dirt" Completely unhappy with the whole situation as it couldve been handled much smoother with honest employees read more

Looking to make a 5AM start back to Phoenix from a remote Flagstaff campground, my car battery was dead. My roadside assistance unsuccessfully contacted many providers before successfully contacting Economy. The young man that assisted me arrived quickly and had me on my way in no time. I thought I was doomed based on location and time of day. Great experience. read more

Great and know what there doing! I had the pleasure dealing with a fellow named Michael! He was was a pretty big boy that had his craft down to a pat! Very recommended! read more

Please stop extorting the tourists of Flagstaff and make real signs to go along with your private property no parking claims. So the elderly and people who arrive on a dark stormy night can read them then. read more

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Charged me a "late fee" during the hours of operation posted right on the sign out front. No one was available during the operations, told me they'd be there, got there within limits of when they told me there and were over 30 minutes late. The guy didn't even have any idea of why I was being charged this fee but after every question I asked answered "I don't know, that's just what my boss said". Very obviously just trying to scam. read more

Seriously can not express how grateful I am to have encountered this tow company as they assisted me with transferring my vehicle from one location to another, most importantly the individuals by the name Trevor along with Nick. Nick by far has great customer service skills and is super helpful. This guy deserves more than five stars and a raise hands down! Thank you for the amazing service Nick and know that I really appreciate the company! I could not have done it without you guys ! Thanks a ton ! Five out of five stars because Nick is absolutely amazing and the service was fantastic! read more

Worst business in the city of Flagstaff. Their business practices are shady if not illegal. Our car was booted in our apartment complex parking lot for not having a permit. Though, we do have a permit and have had one for over a year. We did not have it on our car at this moment in time. Even though we were taking my sister who is visiting From North Carolina to the hospital - they did not care. They charged us $180 to take the boot off and acted like jerks during the entire process. Taking a boot off does not cost them money, it takes no labor, no gas. This is a disgusting business and the man we encountered is nothing but a sleazy slime-ball. He as a person is a complete waste of flesh and I hope he gets what he deserves. These people lack compassion. Funny - the dude we worked with was wearing a cross necklace, yet acted like the furthest thing from a Christian. We will be reporting them to all of the other review sites as well as the better business bureau. read more

Kyle was fast and friendly. On an early Sunday morning, I am grateful for the help. Thank you.

So 3 years have gone by since I got booted and my friend just got her car booted visiting flag staff. Sure enough by this lame towing company. I told her to pay with her credit card and after that call your credit card company and claim that these thieves stole your card. Which technically they are doing. So you get the boot removed and your credit card company can waive the fee. This place does not deserve a penny. Bunch of crooks. read more