Required towing due to an unfortunate service experience with a Ford dealership, but that's a story…read morefor a different business. Sheehans was responsive and the driver handled vehicle with care. Arrived timely, and delivered when and where requested. Hopefully will not need them again, but wouldn't hesitate calling them.

july 2024. My old battery died. Called AAA and Shaheens came right out. Tech deterit was my…read morebattery. Charging system, (alternator, starter) were just fine. He replaced battery. January 2025. Cold weather by now. Car won't start. Called AAA, Shaheens came out said all is well but battery is bad. Called AAA and asked how a 6 month old battery can go bad so fast. I was told to go to a mechanic and have the battery checked and send printout to them to verify it is actually the battery that is at fault. Not doing this. They should have relied on techs report of good charging system but bad battery. So I am buying a new battery today. No problem I am also not renewing with AAA ever again. By the way the battery that was installed was not even the correct cranking amps for my car.

After my son locked himself out of his car with the only key while skiing, our roadside service…read morestruggled to find a provider who would come. One company quoted us the next day service, which was impossible since he was at a mountain with no lodging and temps were 22 and dropping. After our third cancellation at 7pm, I received a call from Thumbs up, that they were coming to our rescue. They kept us updated on their arrival time and drove well out of their area to come help us. They were courteous, told us exactly what they were doing, and for everyone's safety, checked our ID's to make sure we were the ones who were supposed to be at this car to be opened. I honestly don't know what we would have done if Thumbs Up hadn't come. Thank you so much!

From the owner: Here at Thumbs Up Roadside Assistance LLC Our staff are knowledgeable and courteous about our…read moreclients time We always arrive within our scheduled time and help you get on your way to your destination We value your patience and most importantly we value your smile We Offer Jumpstart Tire Change Lockouts Gas/Diesel Fuel for Cars & Semi Trucks

These people should get cited!! They tow cars for Fun!! They hire anyone to Tow cars, including…read morepeople who can't read!

I was at a club around Essex. BOTH NO PARKING AND TOW SIGNS were flipped over and I had previously…read morepassed by at least 2x to make sure I was able to park behind the building. They didn't even try and come in to the club to ask who's car it could be or give a fair warning. I had to pay 100 bucks right there and then and THEY STILL weren't understanding as WITNESSES my friends showed them the flipped sign instead we got told to flip the sign back over to where it was visible and I guess I'm not even worthy for half my money back.

Came quickly! Were very helpful and responsive. And for a great price! I'm very glad they were the…read moretow truck near me!

Christian and his brother JJ were helpful and responsive, and when it turned out that my daughter…read morehad already engaged another tow company, they were very gracious.

They're very good and helpful although two times they did not tow and they still took my 4 a year…read moreaway from me they counted those two times when I was told they would take it off it's ok I give you guys a thumbs up still

If you do it...Make sure you ask for Colleen. She is a super travel consultant at a good Travel…read moreAgency and has been wowing people's travel lives for some years now. Shes young, smart and pretty hip so she knows ALL the good places that you and I need to go to. I have asked on many occasions for brochures, prices and ideas and she immediately comes back to me with a wealth of travel information, via email and snail mail. See people...this is why you DONT use expedia or any online services, you will never get the customized, heart to heart help from a call center, in the way the Colleen can provide. I have also started to ask for some travel help for my trip to Germany next summer, and shes right on top of things, even though its so far in advance. If you have any ANY troubles with your travel before or during, she is there to help you...like I said...you wont get this kind of awesomeness from a call center or computer, now will ya!? I highly recommend her services and I am pretty sure you can do business over the phone, in person and via email. LOVE IT.