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Robert L Cohen, DDS

4.7 (56 reviews)
Closed 8:00 am - 5:00 pm
Updated 3 months ago

Services - Robert L Cohen, DDS

Cavity treatment

Dental exams

Tooth filling replacement or repair

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4 years ago

Fantastic dental practice. Very satisfied. Always friendly and Sophia does a great cleaning!!!

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15 years ago

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9 years ago

Dr Cohen has always been so pleasant to work with. The girls at the desk are always friendly there is a family feeling there.

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Review Highlights - Robert L Cohen, DDS

Laura, Casey and the rest of the staff are always very friendly and make any visit a positive one.

Mentioned in 7 reviews

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Jamie Elizabeth Sands, DDS

Jamie Elizabeth Sands, DDS

4.7(236 reviews)
1.2 miValley Village

I would normally just walk away from an unpleasant, high-strung experience. Humans are complex…read morecreatures. What I champion in a world of polarity, control and reactivity, is more communication and receptivity, which may have been lacking on this day at this office and with Dr. Sands. I too take accountability for any miscommunication. Upon arriving I quickly gave the latest information to the hygienist (she did my cleaning last time). I informed her that I sometimes take the prophylaxis but that I did not have it at this time. I briefly explained that I just returned from a long journey out of the country and that my insurance had changed and that I have just secured an appointment with a new Dr. to get a script. With a newer diagnosis of LAFB, I was unsure if it was a big deal or not to forgo the prophylaxis. I thought that the DDS could give me a script for it (because you can take it within two hours) but was informed otherwise at the front desk. It was my choice and responsibility to medicate or not. She left the room for a long bit and then returned to continue with the cleaning. There was no discussion on the prophylaxis. I let it go. I'd done it without before. She then said that she needed to take 6 new x-rays. I said that I would sign off on that because I was planning on doing my onlay in the next few months and didn't want to do the x-rays twice. I have never followed the prescribed x-ray protocol and only did it when necessary. She then disappeared. After about 10 long minutes, Dr. Sands came in and introduced herself. She then asked what my fear was around x-rays. I shared with her that it was not a fear but that I did not want to do unnecessary and extra procedures and then do it again in the next couple of months before my onlay. I wanted to focus on the one tooth and upcoming procedure . As most DDS's, she gave me the usual lecture on x-rays, protocols and legalities. I am aware. I get it. I have signed off before. We were focusing on one tooth. I just wanted consideration around the scenario of the big picture and upcoming procedure. She then said it was now too late to do the cleaning and that I would have to come back. But that we could not rebook until they took all six x-rays and did the exam. Breath. Was she really going to give me an ultimatum? At this point, I just wanted to move on. It was a cleaning. I wanted to move on and book my onlay. So I trusted and relented. I was glad to have Dr. Sands do the exam as it was her practice. The hygienist was now going to take the six new X-rays. Two in the front, which wasn't even in question or a problem. Protocol. While I applaud Doctors and Nurses, I feel that the medical establishment is often over stepping. I have experienced and seen plenty. I require my boundaries, rights and sensibilities to be honored and respected where reasonable. The hygienist took the first x-ray rather quickly, and then the second. I could not see her face as she had a mask on the whole time, but I could feel her nervousness. As she pulled out the second X-ray, I took a breath and said, please, just do it right the first time. Well, as I was saying this the second x-ray came up on the screen distorted. Bad timing. Another breath. I said, the same thing happened with my mammogram. I at no time was upset or disrespectful. I was calm, only disappointed. She ran out of the room, triggered. I could hear her asking if someone else could take the x-ray because there was an overlay. I heard Dr. Sands asked if there was an overlay on my teeth. No. A few minutes later Dr. Sands comes into the room and tells me to leave her practice as I don't want to abide by her protocols and that I was "mean" to her hygienist and upset her. Wow. She goes to grab my purse and says that she will walk me to the door! I am surprised by this reactivity. I am calm and watching the whole scenario. I tell her that there is no need for her to walk me to door. I take my things and tell the hygienist that I'm sorry that she got nervous. I leave. What a fiasco. The times before when I had my cleaning, Dr Sands was not in the office. The hygienist felt calm and confident. The energy was completely different this time. It's great that Dr Sands is protective of her employees. It's great that she holds a high bar to her ideals. It's also unfortunate that her reactivity was way over the mark on that day. That she read the room wrong, and that she read me wrong. "Mean" is not something I have ever been described as. Honestly, if anyone deserves an apology, it would be to me. I felt unheard, unaccommodated, condescended to and well, scapegoated. As a woman close to my pier group I would consider more from Dr. Sands. I would hope that she would consider her part in handling this and take accountability for this human foible. No defenses needed, but an acknowledgment and fair response would be up to par.

I did Invisalign here. Great service and great support Team. Shoutout to Amy, Maggie, Sam, Edith,…read moreand everyone. Staff here are professional and trust-worthy, making me enjoy every visit. Dr. Sands always listens to my concern carefully and effectively solves my issue. I am very thankful for this experience.

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Jamie Elizabeth Sands, DDS
Jamie Elizabeth Sands, DDS
Jamie Elizabeth Sands, DDS

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Robert L Cohen, DDS - generaldentistry - Updated July 2026

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