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    Robert Maron, Inc.

    3.0 (2 reviews)

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    9 years ago

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    11 years ago

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    Polacheck's Jewelers

    Polacheck's Jewelers

    4.5
    (202 reviews)
    10.5 mi
    $$$

    I know Polachek's has a lot of celebrity clients. im definitely not someone famous but they sure…read moremade me feel like a VIP. Shoutout to Doug for the 11/10 customer experience. I will definitely be back for both Rolex & Non-Rolex purchases.

    My experience with Polacheck's Jewelers and the whole Rolex "waitlist" process has been beyond…read morefrustrating. Customers are constantly told they're "on the list," promised callbacks, and led to believe loyalty matters but somehow the people spending more money or buying extra jewelry magically get the call first. That's not a real waitlist. That's pay-to-play. I don't care what excuses they give or what Brent, the owner, says. The reality is many customers feel strung along for months or years while watches somehow continue appearing for other buyers. Across the luxury watch world, complaints about Rolex authorized dealers prioritizing high spenders and VIP clients over regular customers are extremely common. I will never do business or spend any at this store ever again. Remember, it's all about word-of-mouth. At some point, honesty and transparency matter more than luxury branding. If there's no real list, then stop pretending there is. Just tell customers upfront that purchase history and jewelry spend determine who gets offered watches. People would respect the honesty a lot more than empty promises and never getting a callback.

    Photos
    Tudor Black Bay 54. (37mm on 6.5" wrist.)
    Tudor Black Bay 54. (37mm on 6.5" wrist.)
    My man Mike. Sharp, savvy, awesome. Thanks, brother!
    My man Mike. Sharp, savvy, awesome. Thanks, brother!
    Polacheck's Jewelers

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    The Gold Store

    The Gold Store

    4.3
    (85 reviews)
    1.7 mi
    $$

    I went into the Gold Store in Thousand Oaks yesterday because I had to sell something. It was a…read morevery difficult, even painful thing to do, but the staff was very kind, patient, and sensitive to my situation. I very much appreciated the good service and the sensitivity they showed. The owner went out of his way to give me as much as he could for the jewelry I had to sell, and was even concerned about my situation and asked me questions about it. (which was very kind of him.) I had no intention of discussing my situation. I was just going to sell what I needed to sell and go, but it just came out, and again they were all very helpful and kind about it. I grew up in the area, and myself, my wife, and other family members have done business with this store for decades one way or another. They are reputable and do their best to serve the community and I appreciate that. So once again, I say thank you to the staff. May the Lord bless you and keep you, may the Lord make his face shine upon you and be gracious to you. May the Lord lift up his countenance upon you and give you peace. Nothing missing, nothing broken. Thanks again.

    I dont usually leave reviews but I had to! I have shopped at The Gold Store a quite a few times but…read morewhen I went in this time a very rude older lady was basically on her own and how rude she is! They make you feel like if you aren't purchasing a really large item you Dont matter! And the customer is bothering them!!! I will NOT be shopping there ever again and I will make sure all my friends I have sent there wont be either!!

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    The Gold Store
    The Gold Store
    The Gold Store

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    Dejaun Jewelers

    Dejaun Jewelers

    4.1
    (42 reviews)
    3.8 mi
    $$$

    A few weeks ago, my husband visited Dejaun Jewelers in search of an Omega watch. Anthony, Jack, and…read moreMadeline took the time to walk him through several options, answered all of his questions thoroughly, and ensured he fully understood the details of the watch. They also offered him a very competitive price and provided exceptional, attentive service throughout the process. During that visit, I asked to see ring sets for our five-year anniversary. Madeline spent a great deal of time with me, carefully guiding me through the selection and design process. Although I had not planned to make a purchase that day, they offered such a great deal that I decided to move forward. They also generously offered complimentary cleanings at any time, which was much appreciated. Initially, we were told the custom ring set would take four to six weeks to complete. To my delight, I received a call just two and a half weeks later letting me know it was ready for pickup. The ring set was absolutely perfect, even more beautiful in person. I later realized I had provided the incorrect ring size at the time of ordering and brought it back the next day for resizing, expecting it to take several days or longer. To my surprise, the ring was resized and ready within just a few hours. The level of service, professionalism, and care we received from Anthony, Jack, and Madeline was truly outstanding. I highly recommend Dejaun Jewelers to anyone looking for fine jewelry or watches, you can expect exceptional service from start to finish.

    Picked up a G-Shock I've been looking for and was not able to find any stock until I called Jack a…read morefew days ago. The whole experience was excellent! From the purchase to the shipping, everything was a breeze and communication was excellent. I'm local in SoCal but didn't have the time to make the trek up to the store, so Jack had my watch packed carefully and shipped to me. The watch itself was wrapped all over for protection, including the clasp and bracelet, so it was pristine when I unwrapped it. Highly recommend Jack and Dejaun and will definitely be purchasing again from them in the future!

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    Dejaun Jewelers
    Dejaun Jewelers
    Dejaun Jewelers

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    Robert Maron, Inc. - watches - Updated July 2026

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