The service manager was great. Honest, direct, and clear, he help me tackle two problems on two…read moredifferent bikes and each time. I got a great result. He literally opened his doors to my son and I and helped us get back on our way quickly and at what I believe was a fair and reasonable price. The service department is highly recommended!

Completely unrelated to this business' main service: I had…read moreengine trouble with a loaner vehicle on my way home from school, and I pulled into Roadside's parking lot to try to figure out what was going on. Come to find out, the engine was dangerously low on oil. I walked in to the shop and explained my problem to the service department, and the gentleman there handed me a 5 qt. jug of oil that had about a quart and a half left in it, enough to get me home. I offered to pay and he wouldn't accept. Good samaritans, extremely helpful to a guy in need. Should I need anything motorcycle-related in the future, they'll get my business first. Thanks.

Outstanding service. We broke down on the road and service department did everything they could to…read moreget back on the road quickly. Two thumbs up.

I am editing my review to be more favorable after giving them another chance. I bought 2 new…read moremachines there and the first purchase was fine the second time was very good. I also had a service issue with one machine and the service folks were able to get me in quickly and address the issue under warranty at no cost to me. Giving credit for improvement where it is due.

I've been a customer here for years without any major issues, which honestly makes this year's…read moreexperience even more disappointing. Back in the spring, it was already a struggle just to get someone to return a call. I gave them the benefit of the doubt--this is a busy time of year for motorcycle shops--but that should've been my first warning sign. When I finally brought my bike in for a routine inspection, oil change, and tune-up, the service went from mildly frustrating to completely unacceptable. Communication was practically nonexistent. Getting a simple status update felt like pulling teeth--calls went unanswered, and when I did get through, I was given vague or noncommittal answers. The worst part? The cost. I was given a quote, reviewed it, and approved the work based on that number. Two weeks later--after zero proactive updates--I went to pick up my bike and was handed a bill that was double the quoted price. Not slightly higher. Not due to a quick phone call to explain additional issues. Double. And at no point did anyone contact me to explain, get approval, or even give a heads-up that costs were increasing. That's not just poor customer service--that's a complete breakdown of basic business practices and trust. It's incredibly frustrating to see a shop that used to be reliable drop the ball so hard on communication, transparency, and accountability. Between the lack of responsiveness and the surprise charges, this experience has been enough to make me seriously reconsider ever coming back.

Absolutely the best service. This is my 6 th Ducati and I found gold in this dealership. Special…read moreshout out to Andrew, Alex and Steve for taking care of me during this purchase. I drove 4 hours to buy my Diavel V4 and would do it again. Look at the reviews. When you're going to spend this much money, spend it at a place that will take care of you.Cyclewise is that place! Thank you

This place is a joke.. charged me 1400 to fix my 450 sportsman and the issue was never solved.. Now…read morethey dont wanna go good for their service.. the polaris tech they have is useless and has no clue how to do his job.. I HIGHLY RECOMMEND STAYING CLEAR OF DELLA MOTORSPORTS...They already stole from me and i would hate to see it happen to someone else

Della is a DUD We were very optimistic as we set out to…read morepurchase a UTV however, poor customer service, ill prepared and disorganized service dept., credit card cap, checks only policy made for an unnecessary four hour ordeal. Some issues which we assured would be taken care of, were overlooked-clunk in steering, winch cable seized and the price for our trouble? Seven gallons of gas! Come on, Della! Lack of professionalism and no courtesy as we navigated our way through a purchase made exponentially more difficult be Della. If we hadn't travelled 8 hours round trip we would have purchased else where.

From start to finish was an amazing experience! Walked in as a client and drove off as part of the…read moregang ! No pressure selling here , just people who love the product and it shows. Thanks again you got a sale but most of all accomplished a dream.

Great service and friendly family staff. Good discount on the Michelin Road 6 GTs when having them…read moreinstalled there. Lester and his wife and son were great. Since they didn't have any real seating while I waited for the tires to be changed, Lester dropped me off at a nearby shopping plaza with outdoor seating so I could enjoy the sub I brought. Then he called when the bike was done and came back to pick me up! Will definitely be back.

Frank's does not wear masks, and asks customers to also not wear masks…read more Today I traveled 90 minutes to purchase a motorcycle from Frank's, I phoned before I left to make certain it was still available. While I was being shown the motorcycle another person arrived to see the same motorcycle. I told Frank I would purchase the bike, yet he told the other customer he had first dibs on it. Both of us had phoned the previous day to see if the bike was available. I had asked if a deposit to hold the bike would be refundable if I changed my mind after seeing the bike in person, the answer was "no". The other customer was angry, we both agreed it was a terrible way to do business. I left, he stayed.

I dropped by the Daily Rider a few months back to ask whether they might be able to help me get a…read morefriend's busted moped going again. I didn't know anything about the bike or what kind of work it might need--only that it wasn't worth a lot of money and that I didn't wanna spend a lot of money getting it going. Frank immediately came across as both knowledgeable and honest, so when he asked if I had a budget in mind, I wasn't weirded out and gave him my number. About a week after I dropped the moped off, Frank said it was ready for pick-up. The cost was less than half of what I was expecting to pay and the bike is running tip-top. The friend I presented it to was super stoked and seemed really impressed with Frank's work, which is probably a more valuable testimonial than my own. If I ever end up with a moto, I'll know where to take it.

took my older motorcycle to them - they not only failed to repair it, but damaged a part in the…read moreprocess. It took them weeks to work on it.