We found our new garage door service company!…read more The cables on my garage door broke Tuesday night, and the company I had used previously couldn't schedule a service call until Thursday morning. On Wednesday morning, I called Sam, and he had two technicians at my house within a few hours with a very reasonable quote for the repair. The cost was actually less than what I paid for the same repair two years ago! Aladdin and Ludwin were both respectful, friendly, and professional. Aladdin was especially knowledgeable and took the time to answer all of my questions. While they were on-site, he also gave me a great price on another repair that was much needed. I wouldn't hesitate to call them again for any future garage door repairs or replacement work. Highly recommended!

I promised Aladdin I would write a review because I was so blown away with his customer service and…read moreskills. Aladdin came on a same-day emergency scheduled by our landlord as I was locked out of our garage. He came to LA lickety split and was not only able to save the day, but also took the time to teach us how to open the garage in the event an emergency happened again. At the same time, my bf and I were worried about a baby bird that seemed to have fallen. Without hesitation, in the middle of the repair, Aladdin paused and picked up the bird to place it in a safe location while teaching us bird facts. Little did I know I would have my garage fixed and a bird whisperer all in one! I would absolutely recommend this company for all future garage needs!

I highly recommend them and Anthony. If you need to work with reliable and honest professionals…read morecontact them.

Quick response and quick repair on a garage door that wouldn't open properly. Highly recommendread more

Mike , simply put, is awesome. We have a 600 lb garage door that was paired to a 1/2 hp side motor…read more The garage opening and closing was struggling, with the top rollers breaking several times. After some research, I decided to upgrade to a full 1 1/4 hp equivalent liftmaster heavy duty 98032. The installation went great. In addition, I had Mike slightly adjust one side of the rails for smoother operation and he fully lubricated all the rollers and rails. Mike provides a full warranty in case any thing goes awry. I highly recommend this fully independent shop for all your garage needs.

Scheduled service call from website and Mike reached out to confirm appointment. Mike arrived…read morepromptly and was able to troubleshoot the issue. He identified the issue and thoroughly explained the issue, unfortunately he didn't have the part on him. It was at his warehouse but he had 3 other service calls to go to. He said he will swing by the warehouse after the service call and come right back to me. I appreciate Mike's ability to help fixy garage right away. High recommend him.

As of February 13, 2025 I received my refund after contacting the fraud department at my bank which…read morewas very time consuming. I was also contacted by the manager of Gardena Garage Door shortly after contacting my bank and was offered an extra $70 to update the previous 1 star review. Thankfully the situation was resolved.

I love when a business has the same sense of urgency that I do. The spring on my mom's garage door…read morebroke. My niece called and talked to Sam. He came and fixed the problem with in 24 hours and did it for a reasonable price. Highly recommended.

Called at 1:00pm Monday (1/20), a holiday, and Eric was out at my house at 4:00 the same day. Job…read morewas finished by 6:45. Broken spring (original), and all hardware replaced. Eric came back on Thursday to make a small adjustment. Company was communicative, great with follow-up, and efficient. Very happy and would recommend.

It's not Tonys; it is called GDI, a large national company, and not a small, locally owned,…read morefamily owned business..that being said they were prompt, and professional, i found their pricing to be quite high which is why the 3 star rating ..obviously i did use them

The spring on my garage door snapped unexpectedly. I ask a couple of vendors for quotes and Genesis…read moregave the best price. Zack called me and was able to schedule someone very quickly! Benjamin came and replaced both springs in around 30 minutes! The price was very good, and even though he came on a Sunday evening, there was no emergency surcharge. Highly recommended!!

Genesis was great. My garage door broke over the weekend. It was the spring. I was chatting…read moreback-and-forth on Yelp a good chunk of Sunday. I schedule an appointment for the next day Monday between 1030 and 1130 and Benjamin came around 10:30 1045. He was very prompt knew his stuff and fixed my garage in about 30 to 45 minutes. Great price great service I would highly recommend them.

Very impressed with this company! Professional, knowledgeable, easy to communicate with. The owner…read moreis very helpful and on top of things and my technician Sam was very efficient and a great problem solver. fair pricing - highly recommend!

Signature gate is very professional. They gave us good advice on the material/design for the gate…read moreand accommodate our customized request. The backyard electric gate and side wooden gate both came out beautiful and sturdy. We're very happy with the result!

I recently had an opener problem and called Sam's garage Door Co. And I am thankful that I did…read more I highly recommend this company. The staff is extremely professional, efficient, thorough, and courteous. Diego and Chris are outstanding and represent their company to the highest degree!

Wow I hate when this happens... when you had an amazing experience with a company year and years…read moreago so you return and it's just night and day from the previous experience. Bummer. Our garage door was broken so we called them out. We told them we could only be home until 4pm and they gave us the window of 2-4pm. We made sure we were home during that time. Unfortunately, it was for no reason because nobody showed up or called. We called them and they said they would come tight then and only take a minute to give an estimate for the work. Well no estimate was provided and they just started the work without any communication. When I heard drilling I asked if they were going to provide an estimate or what? And the workers said, ya, it's almost done, it's $450. No approval, no paperwork, nothing. I was late to my appointment and they said we could leave them locked in the garage, but as we were going to leave they kept having to go through the house to get things from their truck. I didn't want to leave them locked in the hot garage but we really had to leave. The whole situation was so incredibly frustrating. Then the office girl called me to collect payment and made it 100 times worse. I was trying to explain to her that the process was really stressful and she said, "ok so then I'll just have them go back and undo everything they did" .... Are you serious? What kind of customer service is that? What a terrible representation for their business. Had she said, "I understand how that was frustrating. We should have come when we said we were/communicated/provided an estimate/explained what we were even doing/honestly anything? It would have been different. Things happen, I get that, but have accountability and communication. It's very very basic customer service. We paid, we're done with them, but we will never use this company again.