A great outfit. They'll fix what needs fixing and bill modestly for that. They won't "fix" what…read moredoesn't need fixing and they don't bill for work they didn't do. And they're all pleasant people to deal with. Lexus ...841

the staff is nice and super knowledgeable. they always take the time to answer questions and go…read moreabove and beyond costumer service needs. would highly recommend going to them for any of your car needs.

Highly recommended I wouldn't go anywhere else. I had a transmission problem they took all the…read morestress off me and handled everything with my warranty company. Very efficient and have had other things done there and never a problem. Top service

Just purchased a "new to me" truck from Billy at Williams Service Center. My first impression was…read morealso my final impression, and that was a refreshing and positive experience. I was not pressured and didn't feel like traditional sales "tactics" were used on me. Felt no sense of urgency to make a decision the day I was looking. Billy was also able to crush the financing options I had went in with, he secured me better terms and a better rate all with out spamming my credit report with dozens of pulls! All the other guys there seem top notch and very knowledgeable on multiple manufacturers and platforms (they are in fact "car guys") A previous customer came in while I was doing finalizing paperwork (she had a no heat situation with a car she purchased) Billy's team hopped in to action and had her problem figured out immediately, I believe the car was a little low on coolant. I think she was there 10-15 minutes and didn't see her get charged, admittedly I don't know her situation (how long ago she purchased, if she bought warranty, ect.) however she was immediately taken care of.

Helped us tremendously when we had a tiny car problem on the road. Completely realistic and honest…read moreresolution. No upsells. Helped my wife in a pinch. Great service.

Can't believe I took this long to write a review. By far the best shop around. You can be sure that…read moreyour car will receive professional treatment and will only get repairs that are needed. Charlie, Doug, and Mike are by far the most honest mechanics I have ever met. With the exception of my father. I won't use anybody else and all my friends and family use them too.

Absolutely horrible experience with this company. Charges were literally TRIPLE the expected rate…read morefor a tow and store overnight. The owners were not in the least bit receptive or willing to offer a reasonable fee for their services, as if they are above the law or any sense of fair trade. Apparently the police dept uses this company for towing services so apparently they feel they have contracts "locked in". They clearly demonstrate price gouging and even discriminatory practices. Beware of this company and stay far away for your own good.

My extended warrenty sent my Jeep there. The shop agreed to do the work on the Jeep and a price. I…read morehad a $100.00 deductable. When the Jeep was done the owner Kurt called and said I owed them more money. He did extra work without my permission and tried to charge me extra money for labor. Then when I told him I wasnt responsable for the labor he threated to take the part of the jeep and put theold blown part back in. And he also refuse to take a credit card for payment. KURT Neligon is a horrible bussness man

Been coming to this establishment for the last 3 to 4 years I have nothing but good things to say…read moreabout the workers, especially Angel and Jason and William . They do a phenomenal job getting me in and out and reassuring me that my car will get done within the same day. If not, they'll make sure that I have no issues at all with my vehicle I came in today. Angel wasn't able to assist me so I went to the young lady and had asked for a quote on my vehicle and when I was asking questions on what type of work had to get done, she had given me an attitude and sucked her teeth as ever, though she didn't want to do her job. This is very unprofessional of her and I feel as though if you don't like working at the establishment you're in and then you should just quit.

I need to warn others to be cautious with Firestone in Bloomfield. The service in the past year and…read morenow has declined significantly. My TPMS light kept coming on, and my brakes were squeaking when backing up and shaking when stopping. I first brought my car to Firestone in mid‑December 2025 for the TPMS issue, and they said they fixed the right front sensor. Over the Christmas/New Year holiday, the light came back on. I returned in January, and they claimed the issue was a loose sensor they had tightened. The following month, I went back again for the brake issue and asked them to recheck the TPMS. They told me only the rear brakes needed work and insisted the TPMS was fine. When I asked about the front brakes, I was told they were "tight" and didn't need replacement. A few weeks later, the TPMS light came back on yet again. I returned and specifically asked them to check all sensors. They said everything was fine. That same day, after driving on the highway, the light came back on. At that point, I no longer trusted their assessment. I went to another mechanic and didn't give any backstory--just asked for a full analysis. I paid $300 for the diagnostic. The verdict: additional TPMS sensors needed replacement, and my front brakes were stripped and urgently needed to be replaced. This was extremely frustrating because Firestone had told me the front brakes were "nice and tight" and that the TPMS system was fine. I ended up paying twice for issues they claimed to have fixed. I'm deeply disappointed and will no longer be taking my vehicles to Firestone. I advise others to be cautious.

Douglas will tell you what you need and don't need. He's charged reasonable prices for regular…read moremaintenance that I've needed on our japanese cars. I would recommend calling ahead to schedule an appointment and you may find that the next available slot is a couple days out. note: the garage may be a little hard to find because it's set back behind a gas station. there are no fancy signs either but you will find good and affordable service.

I have been using United Auto since 2002 and consider it most trustful, most professional, and most…read morereasonable priced in our area. I recommended it to many friends and relatives and heard only good things. If your car needs repair I would not go to a dealership (in many instances I found they have less knoweledge and experience than Douglas from United Auto, and I am not mentioning ridiculous prices set at dealerships)

I had an outstanding experience at this Midas location, and I can't say enough good things about…read moreTim and his team. I brought in my Tesla after receiving a $6,000 estimate from Tesla for the same repair. Tim took the time to walk me through everything, explain what was actually needed, and Midas quoted $2,100 -- less than half the price -- for the exact same work. They were incredibly knowledgeable about Teslas, honest, and transparent throughout the process. There was no upselling, no pressure -- just straightforward, expert advice and excellent service. The work was done quickly and the car drives perfectly. It's rare to find a shop that combines technical expertise, integrity, and great customer service, especially when it comes to EVs. I will absolutely be coming back here and recommending Tim and this Midas to anyone who needs trustworthy, high-quality auto care.

Midas in Bloomfield, CT has great service! When I had a loud rattling noise they found it…read more I had prompt service and had a loose plate fixed. They didnt charge me and I am grateul. Thank the LORD there are honest mechanics at this Midas!

Had a Subaru Legacy that had been sitting around for a few years that needed the head rebuilt…read more Found an ad for these guys on Craigslist and decided to give them a call, very glad I did. Spoke with Ryan and had the car towed up to him. Really knowledgable and friendly guy. He did a full inspection of the car and had it back up in running within a few days. Ended up replacing one of the heads, doing the gaskets, timing belt, and sorted sorted out a fuel leak and electrical issue I had for an incredibly reasonable price. Car runs great now. The shop is almost an hour from my house but it will be my go to shop from now on. Great people, great work, great price. Would give more stars if I could.

From the owner: we are a newly used car dealership , also we specialize in import, domestics.read more

Tony is a trust worthy guy, help me fixed all my CEL in my BMW. he really know his stuff bout cars.read more

excellent work and really fair prices suzann is a sweet heart that really took care of me thanks…read morefor all your work

I'm new to Connecticut, relocated from NY / NJ for work in healthcare in CT. I have a 2016 Mercedes…read moreE350 4Matic that had electronic rack and pinion problems. It's was tough finding a trustworthy mechanic that had experience fixing this problem. Nino was very professional, experienced, approachable and understanding. I dropped off my car in the morning and it was fixed the same day and ready for pick up in the afternoon. I was very pleased with the service. I give Nino's 5 stars and a sky high recommendation.

I'm so happy I've found a local shop to take care of my German car! Nino is great and he only does…read morewhat needs to be done with genuine BMW parts. He said he's going to keep my car running great for years to come :)