Weather it is a scheduled cleaning or a problem issue . Service is on time and done correctly…read more Definitely reasonable value for quality work.

This company came around 4 pm on a Friday. They left just over an hour later. Charged me $149 in…read morelabor. $35 for a 15 minute trip. They even charged me for their gas-$12 for 2 gallons. This is all on top of the part for 106. I called the company and they told me I paid peanuts. Very expensive company.

We had our LP service upgraded to eastern propane today 9/5/2025. Great experience and service…read moreprovided by Jeff and Ron from the Winchendon, Massachusetts location.

Horrible service! This company has attitude. I paid $5,000 for a heater to be installed in my home…read morewith them in 2020. I'm having some problems with it now. Since I don't receive propane from them, they won't even consider me a client. "They have terminated me as a client." A**holes. I had them work with other of my infrastructure issues over the 20 years I've owned my home. Something has changed with them. No longer a friendly company.

march 28, 2026 -- buyer beware!!! alpine heat pumps does not stand behind the products they sell…read more 18 months after purchase, major components failure of the compressor and inverter pcb board. best they could do was, we could get out there in maybe 2 weeks, why don't you try calling.....maybe they can help. alpine's representative had the nerve after it was diagnosed by another company as a known c464 failure problem with samsung to say, "well every now and then you get a bad one, but the parts are covered!" 18 months and a major failure, and we're supposed to come up with another $1,500 to $2,000 for labor and freon. so, they don't service what they sell, moreover, don't stand behind the product they recommended. not to mention that as part of mass save had to have our furnace disconnected and we are stll without heat (april 7) in half the house...tonights low expected to be 25 degrees! going on a week and half of 50% heat, not expected to maybe be repaired on the 14th. they were responsive in taking my $28,000 for the system, and now they will not respond! poor customer service! they take your money and move on! shop elsewhere, and go with company that actually services what they sell and stands behind the products they sell. oh, and they no longer sell samsung....no suprise. only 1 star, because can't give zero.

In 2024 I had Alpine Heat pump install mini-splits at my home in Worcester through Mass-Save. Jason…read morethe sales rep was very dishonest and unprofessional. He (jason) never took out a permit through the City of Worcester. I was notified by city inspector in December 2024. Additionally Jason(Alpine) charged me for four(4) mini-splits and I only recieved three(3) and one(1) condenser. Jason came to my home and I complained to him about mini-splits turn on in the off position. He(jason) stated he would put in a work request ASAP. I didnt here anything for a month until I posted a negative review with Mass-Save and BBB.Do not do business with this company! they are SHADY.

Hired them to put mini splits in & I would highly recommend them! Diana was great for any questions…read moreI had & her communications skills were top notch. Everyone I dealt with was friendly. The work crew was very efficient. They had great ratings when I was looking for someone to install mini splits & I'm very glad I chose them.

From the owner: LaCroix Heating and Cooling, Inc provides installation and replacement services for central heat…read morepumps, ductless mini splits, central AC systems, gas furnaces, and boilers for all of Massachusetts.

Scott has been in the business for decades and is one of the most honest and hardworking…read moreprofessionals I know. He brings customer service and care to the job everyday and is always honest and up front on what's needed. whether it's the coldest or hottest day of the year he's there to keep your family comfortable. Scott is now working with his son handing the business and customer service to another generation of Guenard's after his father and brother and his own exemplary service.

From the owner: 30 plus years of experience, Family ownedread more

They do same day delivery and service at a great price, have been getting delivery from them for…read moreyears.

Im a new customer, prior owner a long time customer...I didnt know that when I picked them. The…read moreOffice Staff gave me a great reception and recipe for "Waffle and Pancake Syrup and they complimented my dog (A Junk yard Pitt Bull, in Heat) mixed witha Yorkshire TerriorIST, shes "Pawsome" so seriousl;y the CCO staff, and Techs are Awesome, quick to call back and alleviate any, Any concern to keep "Princess" Mazikeen Morningstar warm and toasty.... This is the Heating Company you want to do business with! MSgt. Terry, and Colonel Morningstar, USAF Retirees and proud! Love CCO and Gardener!