Annual Maintenance Very efficient. Kept me updated on…read morearrival of technician. Very thorough and neat. Sent me the invoice immediately with pictures and info of what was done. Service plan has them come twice a year. Once for heater once for air conditioning.

Jay Moody is great! They installed our two mini-splits, and Tom did a great job on our annual…read moremaintenance. Our dog, Winnie, loved him, too!

Our family has been using Croteau for decades for both plumbing and heating. Great communication…read moreand service. They've also managed to keep our 50-plus-year-old furnace running great!

Just awful. And I have photos to show it. To be fair, the first time I used them I would give…read morethem 3 stars. For that, I had them put in a mixing valve and plumb in a shower wand for a tub. That job looked good except that the plumber had the fixtures way too far out (I asked for an inch to account for cement board and tile thickness. Was probably out almost 2 inches). I had to cut into the back of the wall to adjust the depth. But that plumber did okay as far as the piping was concerned (except I'm not a big fan of pro press couplings). The second time I needed my bathroom sink fixtures moved over about a foot and a mixing valve and shower wand put into a shower (everything was opened up). If I could give zero stars for this work, I would. The shower plumbing was a mess. Cut a hole in a 2x4 so big that the support was no longer any good (fortunately not a load bearing wall). Then the two pipes that went through he crossed over one another. (Would have been better to drill two smaller holes and fit pipe accordingly). Despite me indicating where I wanted the shower wand fixture, he put it up higher than the actual shower head!! I ended up having to move the shower wand myself (I used a shark-bite coupling for the first time rather than soldering it.) The bathroom sink work was even worse. Instead of extending the pipe the foot and using a single, 90degree coupling, he used five press-fit couplings and created a staircase like exit. Huh? Even worse, he put the valve connections about 1/2" from the studs. I asked him how was this going to work when I put sheetrock up...the outlets were in the same plane as the sheetrock! So he had to extend them out a bit (and I paid for that extra time to correct his mistake). I can do plumbing but wanted to be legal in Massachusetts by hiring a licensed plumber. I can also do better (I can solder but these guys all use pro-press fittings). I sincerely think that whoever they sent out was not a plumber. He must just be a warm body working under a licensed plumber's credentials. But the licensee did not inspect the work. The only good thing is that they charge by the hour (not cheap but still...). I estimated the work at about 3-4 hours and that's how long they took. Other plumbers I called just quoted the "work" and were about twice the money (around $2500). For 3-4 hours of work?? Makes me think about doing my own plumbing in the future.

Matthew does excellent work. Our hvac went out in a heat wave and he came immediately. My husband…read moreis handicapped and even with eight fans going , we couldn't cool the house. The hvac we had was too costly to repair, so Matthew went out of his way to find a new one and install it, despite his busy schedule. He is personable, knowledgeable, and very professional. I would highly recommend him.

We have been using Northern Climate for years at our home, and progressively more as our AC unit…read moreaged. Last year was a decision year as the AC unit had leaks and was completely empty during the first heat wave. Matt quickly worked with us to recommend a patch and fill for the year but recommended possibly saving for a future replacement. In addition, the particular coolant prices skyrocketed globally as they stopped making it. We had other options, but none ideal. Well the patch worked for the complete summer!! A pretty inexpensive fix overall. Fast forward to now - the AC coolant was bone dry again. After testing the unit, there were many leaks. Another decision to be made.. Coolant still prices on the rise... A unit now leaking badly... After discussing a few remaining options with Matt, the decision was clear and we decided to replace the aging AC system. Matt worked quickly to get the parts and within a few days the house was cold again. We have a brand new efficient system. We have built up trust with Matt and his company over the years. His pricing is fair and scheduling is flexible. i would recommend his company to anyone.

Robert was great to work with on this project. Friendly and keeps you up to date on what he's…read moredoing/needs to be done. He was willing to investigate another issue I have, and I'll be scheduling time with him on that job in the future.

I called Rob to help diagnose a plumbing problem I was having. I had called a different plumber…read morefirst, and although they did fix a component of the problem, they were unable to identify the cause without opening up more walls. The first plumber was younger and less experienced. Rob knew immediately what the cause was and offered honest advice on what could be done. I should have called Rob first. I highly recommend!

I recently switched from a company I have been with since 1972 , went over to Spadafore. They are…read moreso friendly, easy to deal with and delivered the oil on time. I could not be happier with this Company. They are local and are much better at customer service than my previous oil company. I would recommend Spadafore Oil.

The Best Oil & AirCondishing, Affordable Oil prices, Outstanding products and services, Love my…read moreNew Air conditioning units. Keep my Room's Cool , Energy Saver. So if you want to be really Sticky this HOT, HOT, SUMMER. Call Spadafore, Best in all of NewEgland.

Golden Mechanical provided Excellent service. They Answered my call, showed up, assessed the…read moresituation and problems I was having with my Furnace and AC. No longer than 2 days later my the issues were resolved.

I called Golden Mechanical Thursday; Jack was here Friday. He warned me that if there were major…read moreparts needed for this old dryer I was likely better off buying a new one. I let him to go ahead and work on it. He had it repaired within 40 minutes. The charge was very reasonable. I recently had a washer repaired by a different company... also just labor, no parts, and done in about 40 minutes. However, I was charged three times as much! I am very happy to have found Golden Mechanical.

Owner is rude had a terrible experience working with him. He is arrogant and full of himself and…read moretreated us terribly. Work quality was terrible had to hire another company to fix the issue after they worked on it.

These guys replaced my hot water heater. Very efficient and professional service. Great…read morecommunication. They came when they said they would and left the work area looking clean. I would definitely recommend them.

Just before Christmas, and in the middle of a snow storm, our water heater started leaking all…read moreover. Within 30 hours, we had a whole new water heater installed. Very happy with the service and response time. Very nice people, too.

Our water pump failed. When he showed up he didn't have the right tools so he had to drive back to…read moreGreenfield to buy them. He charged us for the driving and shopping time. He couldn't fix the problem that day and didn't come the next because he also runs a snow plowing service. Long story short, he took three days to do the work, charged us for his mistakes. I researched the going rate for plumbers and the range was 40 to 140 an hour. The $140 an hour, is what a master plumber with years of experience can charge, and it was what they charged us. After mentioning this and the idea of paying for his unpreparedness he lowered the bill, but certainly not to what should have been more reasonable. Would suggest you find someone who's overblown sense of competence is not followed by an overblown bill.