march 28, 2026 -- buyer beware!!! alpine heat pumps does not stand behind the products they sell…read more 18 months after purchase, major components failure of the compressor and inverter pcb board. best they could do was, we could get out there in maybe 2 weeks, why don't you try calling.....maybe they can help. alpine's representative had the nerve after it was diagnosed by another company as a known c464 failure problem with samsung to say, "well every now and then you get a bad one, but the parts are covered!" 18 months and a major failure, and we're supposed to come up with another $1,500 to $2,000 for labor and freon. so, they don't service what they sell, moreover, don't stand behind the product they recommended. not to mention that as part of mass save had to have our furnace disconnected and we are stll without heat (april 7) in half the house...tonights low expected to be 25 degrees! going on a week and half of 50% heat, not expected to maybe be repaired on the 14th. they were responsive in taking my $28,000 for the system, and now they will not respond! poor customer service! they take your money and move on! shop elsewhere, and go with company that actually services what they sell and stands behind the products they sell. oh, and they no longer sell samsung....no suprise. only 1 star, because can't give zero.

In 2024 I had Alpine Heat pump install mini-splits at my home in Worcester through Mass-Save. Jason…read morethe sales rep was very dishonest and unprofessional. He (jason) never took out a permit through the City of Worcester. I was notified by city inspector in December 2024. Additionally Jason(Alpine) charged me for four(4) mini-splits and I only recieved three(3) and one(1) condenser. Jason came to my home and I complained to him about mini-splits turn on in the off position. He(jason) stated he would put in a work request ASAP. I didnt here anything for a month until I posted a negative review with Mass-Save and BBB.Do not do business with this company! they are SHADY.

I would highly recommend Rodrigez Plumbing & Heating. They…read morewere professional and went above and beyond what they had to do. They are genuinely nice people who are very good at their job. They also explained everything about what they had done & gave me some good advice on how to prevent any further issues. They will always be the first people I call if I have any problems.

Had an plumbing estimate done did not get anything in writing no contract and that was a grave…read moremistake , initially $600-800, bounced to $1800, dropped to $1500 as he was unable to install a garbage disposal. none of the valves were installed as requested . We had three leaks contacted Angi's list, sent in a complaint/ photos and nothing was done . I had to get a licensed plumber in to repair the leaks and install the valves . What took him 15hrs , took my licensed plumber 4-5 hrs to repair the leaks and install the valves . Tried to contact Mr Rodrigues both he and Angi's list were not interested in resolving the issues.

Hired them to put mini splits in & I would highly recommend them! Diana was great for any questions…read moreI had & her communications skills were top notch. Everyone I dealt with was friendly. The work crew was very efficient. They had great ratings when I was looking for someone to install mini splits & I'm very glad I chose them.

From the owner: LaCroix Heating and Cooling, Inc provides installation and replacement services for central heat…read morepumps, ductless mini splits, central AC systems, gas furnaces, and boilers for all of Massachusetts.

This place is awesome, came right out, same day I called, fixed my heating problem, and didn't…read morecharge much, very knowledgeable, will use again, thanks

Discovered our A/C hadn't been serviced in years. Didn't know anyone so Googled for services near…read moreme. Saw the Robillard info and called. Very nice phone response. Scheduled an appointment for the following week. A very nice young man. Fixed the problem and we are enjoying comfort tonight. Price is very reasonable. His business is now on my list of recommended HVAC.

Ran out of propane again and getting close to out of oil, what is with this company, this makes…read morethe 3rd time. Bad service bad company

I have used RJ McDonald since returning to Massachusetts over 3 years ago. They are characterized…read moreby friendly, responsive service. Recommended A++

We had our LP service upgraded to eastern propane today 9/5/2025. Great experience and service…read moreprovided by Jeff and Ron from the Winchendon, Massachusetts location.

Horrible service! This company has attitude. I paid $5,000 for a heater to be installed in my home…read morewith them in 2020. I'm having some problems with it now. Since I don't receive propane from them, they won't even consider me a client. "They have terminated me as a client." A**holes. I had them work with other of my infrastructure issues over the 20 years I've owned my home. Something has changed with them. No longer a friendly company.

My hydronic baseboard furnace's pressure reducing valve sprang a leak and Danny got me an…read moreappointment within 2 days. He was able to finish the job within 90 minutes when he came. Great service and friendly guy.

From the owner: I deonente baptista owner of B&S comfort solutions. I have worked 17yrs in the hvac field doing…read moreservice and install. Now that I have the knowledge I am starting my own Company doing service, install, maintenance, and sales.

Burner Guy came and got the furnace working again, very efficient and skilled. My household is…read moregrateful, cozy and warm tonight thanks to: BURNER GUYS 978 249 4440.