We realized Sunday morning that the hot water heater was leaking; called The Water Heater Company…read moreMonday morning and they had people out first thing Tuesday morning! Shawn conducted an excellent job replacing everything needed and brought it all up to code. Everything looks fantastic and operating well!

They're well organized, and the service technician that came out (Thomas) did an excellent job with…read morethe water heater installation (or at least it looks good, hopefully it stands up to the test of time). I took off a star for the price (see below for details). Timeline: I found out about the problem Sunday night (11pm), Thomas came around 9am Mon, and he was done at 12pm. My positive experience: My water heater (2016 Rheem) stopped working, and they were able to come out first thing in the morning to take a look. Upon reviewing my existing water heater, they recommended replacing it, along with some infrastructure updates to make sure everything was up to code. Thomas explained everything that needed to be done in detail, and I had a great experience interacting with him. The price: I took off one star because they're a bit on the pricey side. I ended up paying a little more than I originally wanted to even with some discounts they were able to provide. My original water heater was also still under warranty for both tank and parts until 2028, but this information was never revealed to me. I found out after I approved the job (my fault for not looking into it). I would've been happier if a cheaper option to replace some broken parts was offered to me as well, so that I could've made a better informed decision on repair vs replacement. Overall, I'm happy with their work, but price sensitive customers may want to look at other options before making a decision.

I would rate my experience with George, the router, man, plumbing as a five out of five stars, he…read morewas helpful and informative, very knowledgeable understanding my predicament. he then pointed me in a direction that would help my current plumbing circumstance, and I am greatly appreciative for his responsive Outstanding customer service Thank you for your help George

George The Rooterman did a wonderful job with project. They communicated well, were transparent…read morewith expectations and finished in a timely manner. Very happy we went with them.

Technician David H. was on time, listened to our issue, which we thought was with our water heater…read more David demonstrated how the issue (extremely reduced hot water pressure) was with our 18 year old failing/failed water softener, not the water heater. David is knowledgeable, friendly, and easy to work with. The service charge was reasonable at $59 considering the info he provided on our issue, as well as recommendations for the future. After his visit, we were able to contact our preferred water softener provider, and ordered a new one. We will definitely be contacting Payless Water Heaters when the time comes to replace the water heater.

The company was fast in scheduling David H. to stop by our home to check out what was going on to…read moreour water heater. David was very friendly and thoroughly explained what needed to be updated and replaced, and what our options were. We decided to have him come back in again to replace our water heater after deciding which package best fit our needs. He did a great job and was very friendly throughout the process.

We had a leaking toilet and had the stress associated with contacting a plumber. I used Yelp to…read morefind and make an appointment. Jose from Smart Choice was the first to respond and I'm so happy he did! Jose arrived, diagnosed the problem, what caused it and how much it would cost which was very affordable and fair. He's clean, thorough and did an exceptional job! I now have a great plumber to come to the rescue! If you need a plumbing job, Smart Choice Plumbing is the one!

Great service,fast and amazing customer service,I called for the company and they got here at my…read morehouse in less 2 hours ,price is good.

We've had nothing but good experiences with Good Land Plumbing! They fixed a few items on various…read moreoccasions for us at our previous apartment (toilet leak, garbage disposal clogs, etc.) and today fixed two sink leaks in our new home. I called them and they were able to come out same-day within 30 minutes. Juston was super polite and knowledgeable, and Carla on the phone line is always helpful and kind. Juston completed the work very well and quickly, and pricing was very reasonable. Will definitely be using Good Land Plumbing for all our future plumbing needs!

The team is very friendly when calling in. Our plumbing is quite old and Justin has come out to…read morehelp us a couple of times. He is competent and friendly, and makes sure the issue is working properly and the area is cleaned up before he goes. 100% will call again. Thanks team!!

I was unsure who to call when my water heater started slowing getting colder and colder. A family…read morefriend told me about these guys and I thought I'd give them a shot. Austin picked up and was super friendly. I had something come up during our scheduled appointment time but I was able to text Austin and he worked around my schedule so that he could still come out the same day just at a different time. He didn't charge me extra for anything either! So happy with how professional they are and the prices. They are the best! :)

Austin is the man!! He can do anything when it comes to water heaters. I was completely impressed…read more He is fast and good at what he does, and he has been doing it for a long time. I knew I was in good hands with these guys. They will take care of you and make sure your hot water is working again before they leave. Honestly loved these guys. They really know plumbing!

I called Lewis Plumbing with an emergency. I had water coming through the ceiling. They handled…read moreit promptly and professionally the same day. The parts they installed that day have been top notch. I have found them to be friendly and honest, and will be sure to call with future plumbing needs. PS--thanks to Jeremiah for great work.

Lewis Plumbing came out to replace a pressure valve on our water main. Our pressure tank was…read morefunctional before their visit. After their repair, the tank stopped working entirely. I have called their office five times over the past week. Each time I was told "the estimator will get back to you." No one has called. No one has come out. No one has taken responsibility. I explained the situation was urgent -- we have trees on the property that need water. I was told someone would follow up. Nothing. I am now dealing with a broken tank they caused, dead trees if this continues, and a company that won't return calls or stand behind their work. Do NOT use Lewis Plumbing. They will take your money, break your equipment, and disappear.

Had a shower temperature issue as well as a toilet leaking that needed to be fixed. Dio was very…read moreresponsive and quick to come out and get it fixed. He was also very flexible with my schedule which I appreciated. Overall great quality work, would highly recommend. Thanks again Dio!

Not a review of service - as the service never happened…read more This is a review of poor communication. Scheduled a water heater repair through a home warranty policy. Contacted me and asked for all the info he would need to diagnose the problem. I sent that. The day came. He never showed up, never sent an email or a text. I sent a text at 8PM. He apologized - had an emergency and forgot about me (self-admitted). We rescheduled for a future date. I needed AM. He wanted to do 3-4. I asked when we could do AM appointment. We agreed upon time and day. That morning I get an email confirming 4PM appointment. I called and Dio says he thought it was 4PM. He was willing to send someone out right away, but after all that I canceled the appointment and did not reschedule. He may be very good at repairs and plumbing work, but the communication and appointment organization needs work.